Comments on: Verizon Complaints

By: jamie

jamie — Tue, 08 May 2012 18:54:13 +0000

i got a txt saying that i had to go on to vzwpix.com and log on so my pics wouldnt be erased so i did but the pin number they gave me wasnt tyhe correct pin number so what is the correct one

By: Kristin

Kristin — Mon, 16 Apr 2012 23:41:42 +0000

Just found out my husband has been paying $9.99 for over 14 months for ‘premium messaging’ which was never requested. I cannot believe Verizon or any other cell phone carrier would be complicit in helping CRIMINALS steal money from their customers! Ridiculous and shameful.

By: Ray Liang

Ray Liang — Sat, 31 Mar 2012 20:26:00 +0000

What is wrong with Verizon as so many people were charged for service they did not subscribe. It is a crime. Carriers take action!!

By: Greg Bove

Greg Bove — Wed, 21 Mar 2012 15:22:34 +0000

I am Being charged by Verizon on my Cell phone $9.99 plus tax each month for premium messageing service I did not subscribe to. Verizon has refunded the charge 2 of 3 months but will not do it again and blocked 405-44 for me. Verizon asked me to text 405-44 with stop in the message and that woul work. I do not receive an acknowledgement from the text number. I am not confident it works. Should I receive another charge I will deduct that amount from my bill. Additionally I will file a complaint with the FTC aganinst Verizon and the text number 405-44. The first call I managed to identify as University of Phoenix, The last by a service for Direct TV and ADT. Nothing works to stop the charge.

By: Marvin Haendler Sr

Marvin Haendler Sr — Sun, 18 Mar 2012 01:45:29 +0000

I never even new that existed until I got a notice on my cell phone that I would be cancelled because I had not used their services in 150 days. I wish they would take a flying leap at the moon

By: KATHY

KATHY — Sun, 11 Mar 2012 01:45:33 +0000

tonight at 6;20 PM on 3-10-2012 calls me up, wants a payment,of $68.91 says right then, there if that amount is not payed tonight my cell phone will be turned off when I just made a payment on the 6th for $100.00 them idiots had all day today saturday to contact me for a payment plus all week to ask for this amount now what if funds were unavailable I had to use my business checking acount to pay this amount why did them idiots call me earlier on saturday for a payment instead of calling me at 6PM, when the banks are closed.

By: Lisa

Lisa — Fri, 02 Mar 2012 19:54:08 +0000

Text # 718-88:

Called them today after they charged my Verizon bill $9.99. I am 31 with no kids and the guy asked me if I let my child use the phone?! What?! He said that a refund would be sent in the mail. I NEVER went to the webiste or requested them to send me any text. When I asked how he received my number HE COULDN’T TELL ME! This is absurd.

By: adam

adam — Fri, 02 Mar 2012 05:17:17 +0000

just check my phone bill nevery ever sent or called any number but getting charged for this data? says 2/01 11:16A Premium Messaging PREM_SMS 83660 LoveGenie Tips 9.99 — 9.99 9.99

By: Brandt

Brandt — Sun, 19 Feb 2012 20:54:07 +0000

My wifes account had at some point been accidentally added to a ‘third party’ trivia thing. I never noticed it because my first bill with our newer plan has always reflected the same amount for about a year, so the charge went unnoticed. I finally caught it under the ‘special premium message’ billing area. Verizon was only able to refund one payment, and I never found out what the companies website was or how to contact them.

By: Bob

Bob — Tue, 14 Feb 2012 00:03:44 +0000

Verizon’s gone over their head, you have to pay your bill asap for those stupid laggy mobile broadband devices and you get dial speeds and speeds below a megabyte on a good day and a 125ms ping or 780ping when you dont pay your bill asap. Advice, if you cant get high speed internet get dial up, its just as fast or faster then Verizon’s “1 megabyte up and down” mobile broadband devices. Im getting high speed through a local service who takes pride in their work and the speeds are what they say they are.

By: Janette

Janette — Thu, 02 Feb 2012 00:32:51 +0000

Been charged for at least the last year for TWO ‘premium messaging’ services @ $9.99 EACH WITHOUT my consent!!!! ‘Glamorati Alerts’ and ‘Tap Playlist Alerts’. Never heard of them, and just NOW noticed these charges on my online bill. Verizon needs to be held accountable. I am cancelling my service with them. They are deceptive…

By: Denise Kirchoff

Denise Kirchoff — Wed, 01 Feb 2012 16:42:52 +0000

who the hell do these people think they are?! charging for a bunch 0of crap I do not want!!!

By: Stephen Berry

Stephen Berry — Fri, 27 Jan 2012 18:50:54 +0000

IQ Quiz Mobile Quiz Club $9.99/mth I never requested this service and suddenly got 3 text messages from them. Please don’t charge me for this!

By: Stephen Berry

Stephen Berry — Fri, 27 Jan 2012 18:50:04 +0000

IQ Quiz Mobile Quiz Club $9.99/mth I never requested this service and suddenly got 3 text messages from them. Please don’t charge me for this!

January

By: Stphen Berry

Stphen Berry — Fri, 27 Jan 2012 18:49:10 +0000

IQ Quiz Mobile Quiz Club $9.99/mth I never requested this service and suddenly got 3 text messages from them. Please don’t charge me for this!

By: Teresa

Teresa — Fri, 27 Jan 2012 17:15:02 +0000

I never gave them my phone number, never authorized anything, did not respond to a text, did not request info, etc. I had NO contact with them at all and I was charged $9.99 plus $3 tax. Ought to be illegal!!

By: Mary Senatori

Mary Senatori — Fri, 06 Jan 2012 18:36:34 +0000

Ditto to everything people are saying here. These 3rd parties are scammers and Verizon is complicit in this by enabling them to bill to our accounts. The sign-up process is intentionally deceptive and not secure (not user login required). After years of complaints, Verizon should have proactively warned their customers or disallowed this practice, but instead has done NOTHING. The rep I spoke with today said that Verizon is not getting a cut of these charges but I don’t believe that for one second – otherwise what would the payoff be for pissing off their own customers? The rep I talked to today would even take one month’s charge off as a good faith gesture, even though the scammer (thumbplay.com) has been ripping us off for more than a year. (Yes, I don’t scrutinize my bill as I don’t have the expectation of fraud, like one might with a credit card.)

By: Mary S

Mary S — Mon, 26 Dec 2011 17:23:20 +0000

IQ Quiz billed 9.99 which would have been a monthly charge going forward. Caught them, Verizon refunded, texted STOP, and blocked premium message services on the phone. This type of thievery needs to be prosecuted, because it is just that Thievery at the expense of unknowing, non-participate billed parties. Am reporting this group to our State Attorney General office and any other regulatory groups that are available, FCC, FTC, etc….

By: JoAnn Arrotta

JoAnn Arrotta — Sat, 24 Dec 2011 15:08:52 +0000

I saw a charge for 999 . I called verizon and they told me it was a third party charge from IQ QUIZ. They would not take the charge off. I have to pay it. I’m out of work right now and i have to pay some unknown people 9.99 PLUS!!! tax for I dont know what?????? CRAZY!!

By: JoAnn Arrotta

JoAnn Arrotta — Sat, 24 Dec 2011 15:07:31 +0000

I saw a charge for (.99 . i called verizon and they told me it was a third party charge from IQ QUIZ. They would not take the charge off. I have to pay it. I’m out of work right now and i have to pay some unknown people 9.99 PLUS!!! tax for I dont know what?????? CRAZY!!