Comments on: mBlox Complaints

By: Grahame

Grahame — Tue, 05 Jan 2010 17:12:06 +0000

I live in Spain and recently purchased a phone with payg Movistar simcard for my daughter. I paid for €50 credit, and was told this would be doubled as a special offer, giving €100 total. After a few weeks the credit had all but gone, so I contacted Movistar. They said this was a classic Mblox scam, and gave me a number to contact 9029314513. When I called, there was a recorded message offering no help whatsoever!

By: ridwanzero

ridwanzero — Sat, 26 Dec 2009 09:46:41 +0000

I got a quiz question and answered it. Next bill was £18.00 more than normal. The following month another £9.00 extra charges, before I finally managed to stop further texts. This was mblox on Virgin. I was told by Virgin taht they can do nothing to stop this as mblox are a provider. I asked why there ia no block we can put on a phone to stop being charged when we recieve texts. This must be a load of rubbish, how can anyone charge us when they send a text, I always believed that I only paid for texts that I have sent and calls that I have made. No one should ever have to pay for a text that they have recieved.

By: niklas

niklas — Thu, 12 Nov 2009 03:50:07 +0000

i whant to stop the charges from mblox how can i do that?

please help

By: Shannon Stenstrom

Shannon Stenstrom — Fri, 24 Jul 2009 14:30:33 +0000

My teen son entered his cell number in an application on Facebook. The application suggested he couldn’t use Facebook without providing it.

By: Brenda

Brenda — Sat, 11 Jul 2009 23:37:06 +0000

By: Janet Casserley

Janet Casserley — Tue, 09 Jun 2009 12:34:51 +0000

My 12 year old daughter’s mobile number was contacted by Mblox and was charged £0.12 per minute to a total of £90. The phone was locked and Virgin said to email eblox which did not work – I had to pay the £90 to unlock and then text stop. This should not be allowed, has anyone ever got anything refunded as it was £90 for absolutely nothing ??

By: Clare Corcoran

Clare Corcoran — Tue, 02 Jun 2009 10:48:15 +0000

Got my phone bill to find it wasdouble its usual rate. I called my server who told me i was being charged for texts that i was assured were free. Now i have to try to get a refund from Mblox. I am disgusted!!!!!

By: Bev Alland

Bev Alland — Fri, 29 May 2009 07:45:50 +0000

I got my mobile today and noticed an extra $30 which was for SMS messages I never ordered and never received! When I rang OPTUS to inquire about it they told me I still had to pay the bill but they would inform me of who had sent me the messages! That was big of them. They said it was M BOX and gave me the number 1800 55 4502. When I tried ringing that number I was put on hold while a recorded message tole me I would be answered in UK working hours! As I have no idea how much that would have cost and no idea what the outcome of my complaint would have been I hung up. Instead I googled M BOX and then eventually got onto this page! Obviously I’m not the first person this mob have STOLEN money from and probably not the last. I find it outrageous that some bogus company can simply bill a persons mobile number for an unsent message! I find it more outrageous the OPTUS obviously are aware of the practice, still bill the poor customer and flick the whole problem onto them! A huge network like OPTUS could put a stop to these thieves if they wanted to! I have now texted the word STOP to the reference number on my bill but don’t know if this has actually worked. When I cleared my phone screen after sending that message, the word RUN came up. What the ……?

By: Thomas Klein

Thomas Klein — Fri, 08 May 2009 21:43:33 +0000

I recently noticed that my monthly AT&T bill went from $119.98 a month to $129.97 a month. I went down to my local AT&T store and they told me there was an Mblok application I had downloaded on my phone. I have an iPhone, I have no reason to download anything. They edited my bill for this month removing it. I then looked back and noticed it had been on my bill for two other months. I called AT&T and the woman on the phone had no clue what it was… it was then I googled this company and found this blog… I am happy to inform you that AT&T refunded me the charges AND recommended I put a block on this stuff, so I did. I will call them and give them a piece of my mind now!

By: John Bauman

John Bauman — Sat, 02 May 2009 15:03:21 +0000

It won’t help to leave a message here saying, “Take this off my bill,” or, “Cancel Flycell.”
Go to- http://www.flycell.com/learn-more/unsubscribe
– and find the amount in cash that they have been charging you. Follow the instructions.I didn’t know which package I was subscribed to, so I text STOP+”the key word(s)” of every single one to 69999. I also called customer support and talked to a real person who was very helpful. He confirmed that I had canceled my account. If you don’t have texting on your phone, CALL CUSTOMER SERVICE! I talked to a real person so can you with just your phone number that’s being charged and the type of phone you have, for example Samsung. Hope this helps! I did exactly what I wrote above and now I am no longer being charged for $19.99 a month for the Unlimited ClubPack. The all this crap happened to me was a downloaded 10 credits worth of “free stuff”, but what I didn’t know is that it signed me up for a renewing 20 dollar a month service… Oh well, 60 bucks down the drain. Again, I hope this helps some of you guys.

By: Audrey Piel

Audrey Piel — Thu, 23 Apr 2009 14:33:35 +0000

I was charged 9.00 without my permission and was informed that via text about it, that left me with only 5 dollars on my acount. I cant afford to have ppl do this to me,How do i get the charges replaced on my phone and how do i block these ppl ???? Thankyou, A. Piel

By: Doris

Doris — Tue, 21 Apr 2009 19:03:40 +0000

take this off my bill

By: Doris

Doris — Tue, 21 Apr 2009 19:02:49 +0000

I somehow ended usp with a bill of 12.69 on my cell phone this should not be allowed to happen without and ok not just a text of stop.

By: Sue

Sue — Tue, 14 Apr 2009 21:04:53 +0000

Interesting thing. I do NOT have texting one my phone, yet they claim I texted for this service, and should rext them to stop it. Crazy huh?

AT&T gave me credit.

This is a first class scam, and IMO AT&T is in on it for agreeing to collect on their behalf, even though they claim it is beyond their control. Bull

By: jason

jason — Tue, 14 Apr 2009 20:37:30 +0000

If you still receive any messages… call your service provider (AT&T, Verizon, etc) and tell them. However, after replying with one of those words, it should stop right away.

By: jason

jason — Tue, 14 Apr 2009 20:34:21 +0000

To stop any subscription, reply STOP, END, CANCEL, QUIT, UNSUBSCRIBE, STOP ALL to text in order to end the service.

By: Doug

Doug — Tue, 14 Apr 2009 13:59:28 +0000

Verizon is my provider. Somehow this MBLOX POS company has VZ wireless believing that they are a real service provider. Am being told by VZ Wireless that I need to go through the POS SCAMMING COmpany to get a refund. Going to file a small claims suit against Jessica

By: Nette

Nette — Sat, 04 Apr 2009 03:26:24 +0000

j.vernon — Be alittle bit more intelligent- Will you- Have some respect-

By: Nette

Nette — Sat, 04 Apr 2009 03:24:54 +0000

To cancel, You have to call service provider and have them add a purchase blocker on your account at no charge. Let them know about your mobile purcases. THANK YOU..

By: carmelita ragma

carmelita ragma — Wed, 01 Apr 2009 17:34:48 +0000

from.7837….sending to my mobile !!!please do it for me as soon as possible!!!! thank you so much….