m-Qube Inc. Complaints

If you have received charges on your wireless cellular phone bill from m-Qube Inc. or VeriSign for mobile content subscriptions (i.e., for ringtones, premium text messaging services, ring tones, joke a day programs, wallpaper, screensavers, text alerts, etc.) that you never authorized mQube or VeriSign to bill you for, tell us your story!

–Report Unauthorized mQube Inc. Cell Phone Charges–

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–Report Unauthorized mQube Inc. Cell Phone Charges–

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This entry was posted on Thursday, August 30th, 2007 at 3:00 pm and is filed under m-Qube | VeriSign Complaints. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. By using this blog, you agree to the Terms and Conditions. Under the Terms and Conditions, you agree and understand that your use of this blog does not create an attorney-client relationship, and that the contents of the blog does not constitute legal advice. This blog should not be used as a substitute for competent legal advice from a licensed attorney in your state. Note: We DO NOT send SMS text messages or charge you for third-party mobile content services. We have simply created a forum for consumers like you to share your cell phone billing issues with others. If you were charged on your cellular phone bill for mobile content services (i.e., ringtones, text alerts, games, etc.) you never order or authorized, you may also contact an attorney at www.ClassActionConnect.com.

950 Responses to “m-Qube Inc. Complaints”

  1. Steve says:

    Our Family had over $275 in “services” billed from MQube on just two of our accounts! ATT/Cingular removed all charges on our bill after over an hour on the phone with them.I still have to check on our other three family phones. We also let our kids friends know about the charges and told them to have their parents review the last few cell phone bills. MQube has opened a whole new door to unauthorized charging of the unwary consumer.

  2. Anthony Federico says:

    I stumbled upon a web site that said to “enter your wish and receive a free text message on your cell phone.” So I entered my girlfriends cell number and then she started getting billed 19.95 a month. I am totally pissed that this company did this. I did not give them authorization to bill her cell phone monthly. It is not even my cell phone account to give authorization.
    m-Qube has a big time scam going on here…

    I went to their site to unsubscribe and if at http://www.verisign.com/m-qube/customer-support-forms/carePop.html
    Page info:
    m-Qube Customer Self Service
    Please select the issue that best describes your problem:

    Drop down menu info:
    Stop Messages and/or Billing ASAP

    This is the email I got in return, notice it doesn’t say that I have unsubscribed and I tried to:

    Thank you for submitting your inquiry!

    Our Customer Care team is currently looking into the matter and we will get back to you within the next 2-3 business days. Look for a follow-up email that will provide you with the steps we have taken to process your request. *Please note: to ensure receipt of your follow-up email, please add Customer_Care@verisign.com to your address book*

    If you contacted us because you are receiving messages and/or charges to wireless number (609) xxx-xxxx and you wish to cancel these services immediately, you may do so via your mobile handset. An overall rule of ending programs is to reply VIA TEXT MESSAGE to the five digit short-code with the word STOP, END, QUIT or CANCEL. You should be able to determine which short-code to reply to when the message appears. If you do not have text messaging capabilities, or if you contacted us regarding another matter, our Customer Care team will process your request and be in touch with you shortly to follow-up. Again, this is a confirmation email only and we request that you do not reply at this time.

    We appreciate your patience and thank you again for submitting your inquiry.

  3. Vicki says:

    I have just found 2 charges of 9.99 on my current months verizon bill. Last month there was a charge of 19.99. We have 5 phone lines..i’m assuming they are “hitting” each line before they are done. M-cube is enrolling cell phone customers without authorization..it is fraud !!!!

  4. timisha alston says:

    they have took money off my phone for no reason at all and yhey took 9.99 of my phone and i have not appliedfor anything i need to know whats up with this an if they can send me mt money back

  5. timisha alston says:

    they have took money off my phone for no reason at all and they took 9.99 of my phone and i have not applied for anything i need to know whats up with this an if they can send me mt money back

  6. KEVIN MCC says:

    M’QUBE IS A RIP OFF I NEVER ORDERED ANYTHING AND I AM BEING BILLED $10.59 A MONTH FOR WHAT????? SOME ONE NEDDS TO TAKE CONTROL OF THIS MATTER AND NOT ALLOW THESE COMPANYS TO SCAM PEOPLE!!!!!!!

  7. Pam says:

    I did order M”Qube it is being billed to my phone number (alltel) I want this stopped now.. and credit my phone bill.. STOP

  8. Pam says:

    it should say I did not order MQuete and I want this stop now.. I repeat this stop now and credit my bill I did not other this and what it stop and credit now…

  9. Terry says:

    I started receiving joke-of-the-day in early September and called AT&T to complain. They were very nice about removing the charge and checking my other phone for similar charges. I then went about searching for M-Qube, called them and spoke to another nice person who blocked both my cell-phones from being sent any messages. As everyone else has indicated, M-Qube is a middle-man. This is all well and good but I never signed up for this service and can’t imagine how my wireless account can be charged $9.99/month without my explicit consent *with* AT&T; not by-proxy from the (self-interested) billing company. What’s to this from occurring again and again? There has got to put in some checks-and-balances here.

  10. Maggie says:

    I have unauthorized charges on my phone for $19.99 and .50 from a merchant name M Qube.

  11. Tom D. says:

    M-Qube showed-up on my previous two phone bills, charging me a total of almost $50 for absolutely nothing. Quite awhile back, about five months to be exact, I made sure that my cell-phone carrier blocked my family’s capability to send/receive IM’s, e-mail, downloads of ring tones, applications, etc. All three of our phones have been disabled to do these things, yet, several months after that fact, M-Qube, Inc., has billed my carrier. Well, the way I handled that was to tell the carrier that I’m not including the $50 with the payment and that they can hash it out with M-Qube. It worked. I just deducted the $50 for each of the two previous bills and that was that. I told my carrier that, if they didn’t stop M-Qube by the next billing or that I saw any late fees or interested added to my bill as a result of not paying M-Qube, I would be visiting the Federal Trade Commission’s web site (www.ftc.gov) and file a complaint against M-Qube, Inc., and also against them (my carrier) for fraud and for not doing the right thing for the consumer (me). We’ll see what happens.

  12. Amanda H. says:

    If anyone wants to file a class lawsuit- I am in. m-qube has kept charging me illegally through att. All parties should be held responsible- they all know what they’re doing. I recommend no one do business with phone company’s doing business w m-Qube. Beware! M-qube has changed their name- so they might be charging under another name. Same company. People hold m-qube and even att accountable.

  13. heather says:

    I have never signed up for this service, and was billed $21.74 for 2 months now for a download I never recived. Plus I would never pay that much for a download. I am complaining to ATT/Cingular and hope to get my money back!

  14. mary says:

    Wasw billed for mqueb for a download that I have no idea what for. I called att and they told me this company does this. If they know this Why do they put it on their bill.

  15. Jon Sansom says:

    I was billed 9.99, and when I called to inquire, they immediately reacted as if they were caught with their hand in the cookie jar. Horrible customer relations for ATT, you’d think their enormous profits would be enough without surreptitiously charging unwitting customers and extra 10 bucks. Thanks “The New ATT”!!

  16. Phil Proctor says:

    Received a message saying we signed up for the Joke a Day service which we did not sign up for. We entered the STOP command but just got charged 9.99 for the DirectBill service. You shouldn’t be able to sign up for something unless it comes from the phone or when you’re logged into your wireless account on the website. I’m requesting a refund.

  17. Mrs. Margie West says:

    i dont know this web address and didn’t order anything from them either.

  18. Shawna says:

    I have been billed for m-cube without my permission also at $19.95 per month. I am having little cooperation from AT&T. This is fraud.

  19. julie says:

    I have been billed for m-Qube without my permission. AT@T has offered very little help in getting it removed my bill.

  20. Amber says:

    I WAS BILLED BY M-QUBE FOR $19.99 FOR A SERVICE I NEVER SUBSCRIBED TO. I CALL AT&T AND THEY SAID THEY WOULD CREDIT MY NEXT MONTH’S BILL. HOW DOES M-QUBE INC. GET CELL NUMBERS,BILL THEM AND GET AWAY WITH IT??

  21. Brian says:

    I just looked up my bill online and seen I had about $50.00 in charges from a so m-Qube and I had no clue where it came from let alone what it was until I looked into it.There has got to be a way to sop all this………..

  22. Aaron says:

    m-Qube, Inc Sux, this is the 3rd time we call to have AT&T remove them from our bill. The first two times we were hit for 39.99 each month, this time is 19.99/mo. I have written to the BBB, and have seen nothing back from them, I want action AT&T says they have no control over the data that goes through their network which is B.S. they can stop who ever they want if they want to, execs are getting paid big money, has anyone seen the profits they have made since coming to the industry. Owned by Verisign on top of it one the worlds largest internet security organizations. Arggg.

  23. Robert Jenkins says:

    Never signed up and being billed for $1.75 each day. This is fraud. Someone needs to take action and take these criminals to court!

  24. helene says:

    Yes I for several months have been being charged for this subcription.. I did not sign up or download nothing.. The charges just started out of the blue.. I had/have been reporting this to my cell phone billing agency & they tried to get clear of it by blocking everything on my phone.. I blamed them & should not have.. I finally called my Dealer Rep. & got the problems resolved & was noted I should have talked to them from the beginning.. My mistake.. This service should have law suites brought against them for doing this illegal to so many people..

  25. Teri Beck says:

    Both my husband and I received a 19.99 and 1.00 from mQube, Inc. We called ATT/Cingular and they told us that we had agreed on our cell phones for this service. WE DID NOT! After arguing with the employee and asking for a supervisor (which they say none were there) they reversed the 19.99 on both our phones. I do not know who or what this is or how they got our phone numbers.

  26. Silverio Bautista says:

    My wife questioned me what did I do when she found ATT charged $20.92(incl. tax. Scrutinizing at the bill, it was for the 3 texts I received from 75557! This is a big fraud!

  27. Kelly says:

    I too have received charges of 9.99 to my account x 2 months. I never signed up for anything nor downloaded anything to my account. I did contact ATT regarding this and they canceled it and will credit my account.

  28. Sam E. Lucas says:

    I just got a $9.99 charge on my cell phone bill from this company. I have never heard of them, I NEVER have used internet, ring tone downloads, music downloads, etc. I barely even know how to text message. Anyway – that’s it. AT&T said they would contact M Qube for a refund and credit my account. But this has pissed me off.

  29. Larry says:

    I have two cell phones with AT&T and the last 6 mo I get billed 29.98 every mo from m-qube the 1 hr+ It takes with AT&T to get it off every mo is not worth it!!! what a scam AT&T & M-QUBE INC

  30. gayle says:

    I got 3 text messages @ 12:30 AM this morning,10/24/07. I did not open them, I just deleted them (thinking by opening them I was giving them permission to download thier crap and charge me). Guess what, when I went on the AT & T web site a few minutes ago, I found that I had subscribed…again.I had this happen back in September, got charged for 2 months (yes, ATT refunded). Now AT&T won’t issue me the refund, because I have exceeded the limit. This is crap and something has to be done. What am I going to have to do, change my phone number?

  31. Ronald Bingham says:

    October ATT cell bill posted a charge from m-Qube for $9.99. ATT removed charge when called and told me that they are “aware of problem with this third-party”

  32. Ami says:

    I just had the download charges removed for the third time last week. Then two days ago I get another text message. Called AT&T again, he said to reply to the text with the word STOP. I told him I was tired of having to call to have this removed. Over a year ago I disabled the ability to have internet on our phones, so there is NO WAY I signed up for any downloads. He put a PURCHASE BLOCK on all our phones, and in order to have anything downloaded or billed to our phone a pin number must be entered. We will see if this works. If not, I’m contacting the local news station and have them run with it, they love all the “in the consumers corner”

  33. rick says:

    i saw that i could receive a free ringtone from my college with the fight song from ESPN’s site. i entered my phone number and nothing happened except a text message stating i owed $19.99/month for the subscription. WHAT subscription?!? The message said to reply with END or QUIT or STOP. I did. It apparently stopped but my bill that came this week billed me for $19.99 for nothing. It lists AT&Ts customer service as the vendors phone number – fraud. in going back to the site, i noticed that if you maximize the window there’s more content which states you agree to subscribe. that is intent to deceive. there were no scroll bars denoting additional info following. i found a forum about mqube that gives a site for getting a refund from ATT. well the service won’t continue but it wasn’t refunded either. i hope the FTC and FBI are looking into this. sure seems like a good class action suit in the making. i’m also sure nothing will happen either.

  34. Britney says:

    I just checked my bill and had a $19.99 charge from m-Qube Inc. I called AT&T and they have put a credit on my account that will show up on the next billing statement but I have to pay it this month. I’ve already contacted this m-Qube at 866-626-2823 to investigate and they are removing my cell phone # from all lists and will provide me with additional information as to what company my cell # is attached to so I can resolve matters with them directly.

  35. Steve says:

    Came back to this site , was here in the beginning of Sept. I had to see if these guys were still up to their BS billing tactics.It looks like they are, I guess we should try to find some angry young attorney to file suit on behalf of all of us !

  36. LA says:

    I have been billed 3x for 19.99 by at&t this crap is getting old I spent almost an hour on the phone today with at&t and they tell me well someone signed up for it, so I am yelling at my girls because i thought is was them,come to find out it isn’t because I have all that blocked on their phones. So I searched the internet for mqube and found this site. Seeing I am not losing my mind alot of people are having the same issue. so i went to http://www.classactionconnect.com and filed a complaint. This has got to STOP!!!

  37. Scott Zuhse says:

    This is criminal! These companies know full well that children are naive to the charges against the actions they take either on their phone or PC. I have $89 charge on my bill from UPOC, MBLOC and m-Qube, Inc. They are banking on parents who will not dispute these charges. For every dispute they receive, they rake in tons of money from the 10 that don’t. I have to spend time to call each company and have then send me an email so that I can then dispute the charges. I have to state that I did not authorize my child to use their services. This is a scam. You have to wonder what cut AT&T is getting? I am not paying the $89 portion of my bill. No way in hell will there be my money hanging out there in an AT&T bank collecting interest while I have to wait for a refund from criminals who take advantage of children.

  38. Evelyn Dailey says:

    Everytime I receive my at&t bill which is combine with my wireless bill, I have been charged $5.99 Funmobile which I don’t even know what this is. The charge is by week which adds up. I have to call up every month to have this removed, this has happened since I signed up with the wireless service back in April 2007. It’s getting really OLD. Please stop adding this charge to my wireless bill. I have never used this funmobile. I would really appreciate this. Thanks,

  39. Steve says:

    These MQube charges are ridiculous. I am being billed $19.99 every month. I request to have them stopped and they never do. I’m going to file a formal complaint with the FCC!!!

  40. Jim says:

    I found that our daughter’s phone was billed by m-qube for $19.99 + tax on 10/6. I thought we had addressed these kind of charges by blocking internet use and imposing some other blocks on the phone when it was added to our plan. I contacted att. Their initial position was that this was a legitimate charge probably accessed through a computer. I also learned that this was a recurring charge and that att was unable to give any detail about the merchant. With only a slight amount of pressure they agreed to cancel the recurring charge and credit my bill for this and last month. Although att didn’t let on that this was a common problem, I can see from this site that it is and that explains why they rolled over so easy when pressed to correct the bill. The most valuable thing that I learned was a feature that allows charge blocking for each phone.

  41. Eve says:

    Wow…I had no idea it was this easy for them to steal our hard earned money. Luckily I caught ours before it got ridiculous. I don’t care about a refund as much as I just want it to stop. I’m looking into the feature that blocks directbill right now.

  42. Mcai says:

    I have unauthorized charges on my phone bill for $19.99 and $9.99 from a merchant name M Qube in this month. I worry it is difficult to stop the ridiculous charge from mQube.

  43. C. Garner says:

    Like the rest of you I found a bogus charge from m-Quobe on my bill this month for $21.48. Called AT&T and they very quickly said they would credit my bill. After reading this site though I’m beginning to worry that this might happen again next month. If it does I’m cancelling my AT&T phone since I’m out of contract and on a month to month. Anybody know if Sprint, T-Moble, Verizon customers are having the same problem?

  44. Joe says:

    I found 4 months worth of unauthorized charges from m-Qube, $19.99 each month. I contacted the service provider number and was connected to my surprise with ATT customer service. After much objection and pressure ATT has refunded the charges and cancled the subscription that I never signed up for. My phone doesn’t even have internet or data capabilities. I was told that they would refund the charges this time but if it ever happened again they would not ever refund the charges. If the charges are there next month, you can bet that they will be getting another phone call from me and the BBB, FTC, FBI or any other party I will need assistance from. This is crazy.

  45. anthony says:

    i did not sign up for anything related to m-qube and they charge me for it ive got one a couple for 6.99 and 5.99 and one on november 13th, 2007 i got a couple mess ages from joke of the day or something like that and i didnt even open them and i still got charged for them even when i deleted them i just added new minutes yesterday and there already almost gone i want it stop right now thanks for your time.

  46. Dick Peach says:

    We opened our companies wireless bill and found to charges on one of the lines for m-Qube for $19.98. The line has very few calls (15) during the month,no text messages,no downloads before. We called AT&T and although they said we must have made the download, they did issue a credit to the account. m-Qube is a parasite.

  47. Kelsey Gross says:

    I recieved a bill for 19.95 of my last bill. I did not sign up for anything involving Qube.

  48. Ben says:

    I was charged for some m qube charge and I don’t use text, internet, or anything on my phone other then just talking. Where is this comming from and what can be done about it?

  49. Eli says:

    My wife recently clicked on a banner on MYSPACE advertising some kind of “secret admirer” messages to MY phone daily. As soon as I found out, which was the same night, I saw the terms of this “free” service. If you don’t unsubscribe within a week you will be billed $19.95. I unsubscribed in the same way others have already said. I sent a txt saying “quit” . I promptly got a response saying that I had been unsubscribed, and to call this #:18002357105, for support.
    I assumed the ordeal to be finished. I recieved by bill today and had the charge for 19.95 from m-Qube Inc. on my bill.
    This makes the charge clearly illegal, and I will go through all neccesary steps to get the money back. I will post more messages to update the situation.

  50. Diane says:

    I just found a charge on my son’s phone line on our family account for m-Qube for $14.99. Just as the others report, he received an odd text telling him that if he did not want to subscribe to their service that he should respond “stop”, which he did. AT&T Customer support is closed for the day, so I plan to call in the morning to have this charge removed. I too am concerned that this is going to be an ongoing problem each month and want assurance I won’t need to call AT&T continually.

  51. tedra says:

    I was also charged the $19.99 for this service that I have never heard of. I have 4 separate phones and mine was charged. I called ATT and told them about the charge, I told her that I have not lost my phone or ordered this service, please remove the charge, I told her I will be paying the bill less the mQube charge and she said fine, I told her to put this conversation in the notes so if I have to call back, other attendants will know and if my phones are shut off because the bill was short, i will cancel all phones. ATT told me that that would not happen…we will see…good luck, If you did not order it ATT and all cell companies should credit the charge.

  52. Eli says:

    UPDATE
    I called ATT Cingular customer service. They contacted m-Qube and told me I would get the money credited back to my account within 2 billing cycles.
    Suggestion: DOn’t try to deal with m-Qube or VeriSign directly, they are thieves and won’t refund any STOLEN money. Go directly to your service provider for assistance, and if they give you any trouble…ask for a supervisor!

  53. badgn says:

    unauthorized $14.99 charge on my cingular bill. Called at&t and they agreed to clear it up. This unauthorized billing situation seems out of control. Seems funny the phone company always blames the consumer. Obviously they are covering their gross errors.

  54. Douglas M Neuman says:

    I was charged 19.95 on my ATT phone in August and just noticed. This is an obviuous theft going on and this company and all it employees should be going to jail for grand theft.

  55. shir says:

    I never authorized to pay for the text messages that I was receiving everyday. When I gave my telephone number, there was no indication anywhere( that was obvious) informing me of such fees. I was extremely upset to find that I was paying over 40$ a month for these services.

  56. Joan Othon says:

    I just gt off the phone with AT&T and I was finally successful in removing charges from 2 of my family’s phones for services they did not request. In particular there was a charge for 19.99 on both phones by m Cube. I had to insist because first the young man told me that the 19.99 did not show up on one number even though it was totalle din and was on my bill. he also toled me that they would not have signed my (adult) children up for something if they hadn’t accepted it. When I insisted on talking to a supervisor, the supervisor was in a “big” meeting and would call me later. he did however credit me for the charges. I also blocked the internet access on the phone so that they could not contact us again. It is incredible to me thast they can get away with this as often as I am seeing in this blog. I hope that this is the end of this problem for me. I will however pursue finding out what relationship AT&T has with mCube and why they out their number as merchant on the bill. I am personally telling as many people as I can about this.

  57. Alejandro says:

    I just got off the phone with AT&T. The guy I talked to was very nice, and immediately recognized the company (m-Qube) saying they’ve had numerous issues.

    The customer rep. immediately proceeded to initiate a refund, saying that it would take a few billing cycles.

    The fact remains, tho, that the company somehow signed up our number and sent us the infamous “Service will renew tomorrow.” Even though we replied with STOP, and they *confirmed* we were off their list, we still got billed.

    Someone should initiate a class action lawsuit or something.

  58. Kelly Rieger says:

    Wow, I’m glad I’m not alone. I’m prone to go ovesr minutes so I thought nothing of the higher charge I was paying… for three months. I finally noticed the $19.99 under “other” and called AT&T for details. I don’t know if the word of the day was ‘ignorance’, but nobody knew anything. Finally on the 4th call I got mqube out of them. Actually, what the AT&T rep said was, “M-cube, they’re actually a pretty good company.” The rep said I’d get a refund in one or two billing cycles if m-cube signed a form, “which they normally do”.

    My next call was to M-Cube where the m-cube rep said, “I wish AT&T would stop telling people that, we don’t issue refunds.” Of course calling m-cube wasn’t a pleasure. It took 10 minutes of circular call options and hearing, “I don’t handle complaints” (thankfully a helpful co-worker encouraged me not to give up) before I finally found a rep who would take complaints. The m-cube rep was incredibly useful at telling me how no refunds could be issued and how careless I probably was to be getting charged, but he couldn’t tell me the third party who was charging me.

    Eventually the m-cube rep said he’d cancel the charges, but there was just no way he could tell me who was charging because “there are hundreds of companies”. I don’t believe I’ve ever heard such utter bull Sh%&. They expect me to believe they don’t know who they are billing for and passing funds to?

    I have no faith that I will get a refund. I hope a class action ruins these con artists. My next stop – the MN attorney General’s office.

  59. Keith says:

    God bless Google. I had the damn m-Qube charge on my cell phone bill, too. Like others, my cell phone provider is AT&T/Cingular/AT&T. I called the customer service number and they acted like they had never heard of m-Qube. They told me I authorized the m-Qube service and I assured them I did not. After a little wrangling, they agreed to refund the charge(it’ll take a month, says them) and stop it from again appearing on my bill. Sheesh. Sneaky bastards all over the place. :(

  60. Rosemary says:

    I got the same m-Qube charge on my bill and called AT&T. I found them to be helpful and willing to remove the charge and stop the billing. After so many complaints, they seem to realize that this kind of rip-off will cost them customers. The customer rep explained that m-Qube latches on to accounts and numbers if any of the numbers is active to text messaging. The number that was charged on my account was NOT open to text messaging but was charged anyway. m-Qube=Slime!

  61. Roxanne says:

    I just spoke with AT&T customer support. Stated my situation, and was told that they would process a “complaint”. In the meantime, I should text “PLEASE STOP SUBSCRIPTION” to 42222. This has to be done from the phone that is receiving the charges.

  62. John says:

    I too just received the $19.99 M-Qube carp. Just got off the phone w/ AT&T & the service rep couldn’t have been nicer. Credited the $19.99 & tax cancelled the m-Qube subscription and put a purchase block on my number. Still want to tar & feather m-Qube, but AT&T did very, very well by me!

  63. Cathie says:

    This has happened to me twice now. Once in July and now again on my October/Nov. AT&T bill. AT&T reversed the charges for the July incident, but I’m going to have to call them again about the newest charge from m-
    Qube. This is TOTALLY UNACCEPTABLE and I encourage all of you who have posted complaints to go to http://www.classactionconnect.com/?q=node/680 and file a complaint. It only takes a few minutes. IF ENOUGH OF US DO THIS, WE MAY HAVE A CLASS ACTION SUIT GOING. DO NOT JUST POST COMPLAINTS HERE…GO FURTHER!!!

  64. Cathie says:

    I neglected to mention in my previous post that I intend to cancel my service with AT&T if this happens again. All of us should not hesitate to drop them, even if you have to pay a penalty to get rid of AT&T, it’s worth it not to have to go thru all the B/S associated with this scam.

  65. Johnny says:

    I have a same problem like others people regarding M-Qube Inc charge for $19.99. I just spoke to AT&T REP. And I explain how we got the 2 times charge from M-Qube. The lady from AT&T wasn’t that nice until she heard me STOP CHARGE MY NEXT BILL (I’m almost lost my temple)and she finally like to do a credited for our $19.99 and meaning time doing purchase lock. And I told her e-mail me the confirmation saying AT&T will credited the charges for us but e-mail will not receive until the end of the day which I don’t understand why it take so long, she said she e-mail to somewhere and someone will e-mail to me. That don’t make scene to me why? By the way she is not the nice customer service rep anyway.

  66. Monty says:

    Received my AT&T mobile phone bill and saw it was higher than normal. Checked and saw a “Direct Bill” charge from a company called M-Qube for $19.99. Don’t know who they are, never subscribed for anything from a website, don’t have kids that would. AT&T customer rep was nice enough to credit my account, said I could deduct the charge from my current statement, and would flag my account to personally check it the next billing cycle to see I am not charged again. We will see if I have to make another call to AT&T in a month. If so, then I will be switching to another cell phone service provider.

  67. Susan says:

    My last bill shows a charge of 19.99 from m-Cube Inc., and 9.99 from OpenMarket. I just called AT&T and for the first time in seven (7) years that I’ve been with them, they refused to talk to me because I didn’t know my password. I have NEVER had to provide a password in seven (7) years. The operator’s name was Brandon Kinnec. He told me that it was for my own good. How do we stop AT&T?

  68. Guenther says:

    got a m-qube charge of $19.99 + Tax on cell phone bill, called at&t and the lady – M. Hageman – was real nice and credited my account with the charges.
    AT&T: – WHY DOES THIS HAPPEN IN THE FIRST PLACE! ITS A SNEAKY WAY TO CHEAT YOUR CUSTOMERS!
    –However, it is not only At&t but others as well…-
    ALL:
    REMOVE THESE FRAUDULENT SUBCONTRACT COMPANIES FROM YOUR SERVICE.

  69. Janie Howard says:

    M-Qube keeps sending txt messages and downloads which cost me — I demand they must stop as I do not have a membership with them!

  70. Shelly says:

    I was check my cell phone bill came across this charge form m-QubeInc, asked my daughter she didn’t know this was her phone i know she does not have internet access i took care of that a long time ago. These types of practices have to stop!! How many other people do not check their bill closely and a being charged!!!!!!

  71. T. Harris says:

    Someone has been syphoning my Boostmobile account for months & sending me music trivia questions to my phone. Most of the time they don’t identify themselves, but one said it was from mobilesidewalk.com. I’ve tried every method described on their site to stop the service (even got a message saying it was stopped), yet they keep coming and the $6.99 charge to my account keeps happening like it did today. Boostmobile will only say it’s something I purchased and that the product name is Mqube 6.99 Program.

  72. T. Harris says:

    Called Boostmobile customer support. They were able to see that I’d sent STOP messages to these people. Their policy only allows them to credit for charges in the past 45 days, BUT they did that & issued me a new number (said it was the surest way to stop the messages/charges since the company was not responding to my STOPs & email). Customer rep was quite friendly & helpful, so kudos to Boostmobile.

  73. Harry Sacks says:

    I have been charged (first time) 19.99 from m-Cube Inc. for Funmobiles. I have no idea what that is or what it implies. I will call ATT tomorrow, but from all the other prior e-mails, it appears I will be billed monthly (for nothing that I’m aware of).

  74. Jordan Blaza says:

    I’m on the phone right now with att/cingular asking about the m-Qube charge on my direct bill and he said “we’ll take care of it right now for you.” 2 minutes later he’s already removed it from my recurring charges and initial charge. i googled m-Qube and shared with him the information i found on this ClassActionConnect.com site and he wasnt really surprised. anyway, problem solved (and i upgraded my phone too.)

  75. TR Wilde says:

    Someone entered my daughter’s cell phone number into a website and then she started receiving text messages repeatedly, which she initially thought was just an isolated instance of spam, but the messages kept arriving like every minute until she messaged back the word “STOP”. Even then it took a while for the messages to stop. What a horrible racket for Verisign and ATT to be involved in! I hope this isn’t possible with your landline phone! How can it be that the mere act of somone — anyone — entering your phone number into a web site suddenly exposes you to harrassment and bills of $20 per month?! Verisign will ruin whatever PR capital they have as an internet security-related company by being involved in scams like this. It’s obvious why ATT lets this happen — they probably get a cut of the action. Trickery and the cell phone business go hand-in-hand, as evidenced by all the rules and pitfalls that result in consumers being surprised by huge bills. Any business that causes constant surprises to the consumer is, what? honest, ethical? Certainly not! All companies involved in this scam should have their deep pockets drained thoroughly for this.

  76. Jonathan says:

    Same thing happened to me. $21.99 a month and AT&T says they can’t do anything about it so do not respond with anything other than STOP or QUIT.

  77. TR Wilde says:

    “The carrier collects it, keeps about 30% to 40% of the proceeds and sends the rest to m-Qube, which then shares a percentage of the balance with the content provider.”

    … from this Forbes article.
    http://www.forbes.com/2006/02/09/m-qube-verizon-wireless-in_nh_0209unwired.html

  78. kim says:

    same here. billed for 19.99 twice on the same bill. do not have any text messaging or internet capability on our 3 phones. AAARGH so pissed off!!!!

  79. Tony B says:

    Just received ATT/ Cing. bill with $19.99 directbill from m-cube. Come to find out my exchange student saw “free ring-tones” on the internet and entered his cell phone number. The cell phone had purchase block on it so he could not download anything but yet the charge was made anyway. ATT removed the charge with no hassle but said they have no control over 3rd party charges. I told ATT that the cellular contract was between me and them and I do not authorize them to allow ANY extra charges to my account (I have 4 lines) and YES they can stop 3rd party charges from being put on ANY bill if they wanted to. These companies are taking advantage of young people who do not read the “terms of use” , they just see something FREE, which is not free! Everyone needs to contact the BBB, and everyone in the government they can think of to have this “scam” stopped. I informed ATT that if this happens again, THEY are in breach of contract and I WILL cancel my phone service with them and will not pay early cancellation fee.

  80. Laurie says:

    I just checked my bill and found this charge for M-Qube for $9.99. I called ATT and they can refund up to 3 months back. And she put a block on my phone to not receive any charges from M-Qube.

  81. Deanna says:

    Me and my sister saw that we had been charged from you guy’s when we have never wvwn heard of you guy’s.My dad isa totally pissed off at us and doesn’t believe us.Thanx alot.I can;t believe you did this to us…wat gives you the right to charge me and my sister for stuff we didn’t even sign up for.

  82. Linda says:

    We have had to call ATT three times to have unauthorized M-qube charges removed, and each time requires a lengthy explanation of how we did not use any services. We have asked to have downloads blocked and will wait to see if, indeed they truly are.

    How can this be legal? Where are our legislators on this one? (making money on it somehow probably….)

  83. amy herberg says:

    I have been on the phone with AT&T regarding this same issue with m-qube. Please add us to the class action suit. By the way, we have the phones blocked from downloads, this needs to STOP!!!!!

  84. Rosa Gumm says:

    called ATT today, just got my bill and a charge for $19.99 was on my bill. a company called m-Qube. Inc.
    Called ATT and asked about it. Thei question to me, ” did you use them” my answer” I don’t think so”. Me” can you take off the charges?” ATT ” i requested for the charges to be taken off but it will take 1-2 billing cycles before you’ll see your refund,but your subscription has been cancelled.
    So i will keep an eye out on my bill for the refund and to make sure that i don’t get charged again on my next bill. All this should be illigal.

  85. Peter says:

    Well i’m not alone I have been charged 9.99 every month for past 18 months. Has never used the services from m-qube. To my surprise Cingular is still dealing with them. It is nothing but pure rip off $10.00/month multiply by how many customers so who own s this company ??? I got refund for 6 months in total by making 4 phone calls and 3 hours on phone. Cingular can not give me credit for the past 12 months. so my bad!!!

  86. Bob says:

    I signed up for some free ringtones, and got a $19.99 charge on my bill. I had already told the vendor that I did not want to accept their charges, but they appeared anyway. I think m_cube is just the billing company. The villain was the ringtone jerks. AT&T phone rep told me that M-Cube calls are burying her. What is Verisign thinking, getting into bed with idiots like this?

  87. Greg says:

    I’m so ticked! Their charge showed up on my bill with absolutely no contact with them. Don’t know how they got my number. These people should be sued out of existence for all the problems they are causing and false billing they are generating.

  88. Brenda says:

    Guys, contact the companies directly – call them, email them. Thumbplay and Jamster BOTH reimbursed me the $50 and $60 charges on my cell phone bill. Thumbplay VERY cooperative; Jamster cooperated, but took a little more persuading and more emails and finally an online chat. I have t-mobile and did not have to rely on them to do anything.

  89. Paula Wisniewski says:

    I did not authorize M-Qube to have my cell phone number. I am receiving UNAUTHORIZED text messages on my phone AND was told by AT&T Wireless that they let these calls go through because people subscribe to them, and that when the text message appears you are supposed to ACCEPT or REJECT. If you ignore the message or delete it, you get charged. THAT IS BULLSHIT and a SCAM between M-Qube and AT&T. They seem to have a very cozy little hand-in-hand scam going on charging 19.99/month onto unwary cellular phone customers. PEOPLE: CHECK YOUR BILL CAREFULLY FOR THESE UNAUTHORIZED CHARGES THEY ARE MAKING MONEY HAND OVER FIST OFF OF YOU. I only have ONE phone. What about the families that have 5 phones and M-Qube “HITS” on each phone. THIS IS CRIMINAL THEFT!! M-Qube and ATYT are stealing people blind. WAKE UP PEOPLE!

  90. Jody says:

    I have never ordered any of this stuff and I am being charged for several of these subscriptions. I have also been told that I will not get a refund due to the fact that they say I have too many cancellations and not in a timely manner. I have only canceled what I didn’t order. I think that this is bullshit and I should not have to pay for what I did not order. I have now blocked this phone from any down loads. I hope that you are happy about screwing people out of the money that they work hard for. Some one should take you to court for these unautherised charges.

  91. John says:

    My 16 year old son signed up for the service thinking that it was free. to my surprise I was billed $1.25 each day and then told by Bell Mobility that bthey had no way of cancelling the service. I found thatbpart hard to accept also they would not refund the fees charged, eventually they gave some of the fees but I was still responsible for removing the message. Bell is not a great service provider

  92. Mike says:

    I too have been receiving 19.99 per month charges from mQube for something that I never signed up for. I rarely look at the bill and just pay it. When I decided to look one month I noticed that it had been going on for 3 months. My bad for not looking. However ATT was very quick to refund the charge and supposedly block it. I’ll be checking my bills from now on.

  93. Brian says:

    cingular just noticed my charges for the last 6 months…

  94. Warren says:

    I clicked on a link on Facebook informing me of a “secret admirer” I supposedly had on Facebook. Out of curiosity (really) I provided my phone number, convinced that this was necessary to confirm it was me. I got a text message instead telling me I subscribed to some dating service, and would be charged. I immediately sent QUIT to the address provided, certain this would end the story. I got a text message back that I was removed from the service. My monthly bill, however, reflected a for 19.95 from m-Qube Inc. The advertisement was misleading, the message unwanted, and the charge larcenous. If a lawsuit will put a stop to this, let’s get on with it.

  95. Keith says:

    To follow-up on my posting above about m-Qube. I was properly credited by AT&T for the original mQube charge and no new charges were on my bill this month. So, I’m satisfied, but still not happy that the charge was on there in the first place. How the hell it got there is still a mystery to me. Methinks I will dump AT&T once my contract expires. 15 months or so to go.

  96. Jon says:

    I just took a look at my bill and realized I was charged this month and last month for M-qube, Upoc Networks, Mblox, & OpenMarket. $49.96 total per month. My first reaction of course was to get after my teenager who denied it. But then after reading this webste, I’m beginning to believe her. Especially when someone said you can go to a website and put any number in. My guess is some girls at school who didn’t like her did all of them.

    So I ended up calling Cingular/ATT and they at first told me the could only credit the current charges at which point I thru the consumer fit basically telling them no that wasn’t acceptable until they agreed to refund ALL the charges. If any of them tell you they can not, they are lieing and you must keep up the agressive front of not accepting the charged.

    Other little known fact, dispute the charges. And use the word, I “dispute these charges”. Finally if need be, start to threaten to go to the PUC (Public Utilities Commission).

  97. Sharon B. says:

    I started getting repeated text messages telling me where Brad Pitt was spotted, how Britney Spears was doing etc etc. I never in a million years would give a dang about boring “stars” and their activities so I went to my AT&T store and had my text messaging disabled and explained that I had not subscribed to this service. I then received a $9.99 charge on my next bill, which I disputed. I was told by AT&T to pay it and it would be credited the next cycle. The following month I had a correct bill (no 9.99 charge) but was not credited. The third month found ANOTHER 9.99 charge from M-Qube. Again I called the “contact number” listed as the download charge contact and again wound up with AT&T. Once again disputed the charge and was instantly told to deduct the charges from my current bill. AT&T had a record of my previous call but said there was no mention of a credit or of discontinuing the service. Well why in HELL did they think I was calling? To discuss Brad Pitt?? I was assured it was now being taken care of (I’ll believe it when I see it).
    I therefore contacted Verisign/M-Qube at 617-2400 and was told the service would be cancelled. They told me to contact my biller (AT&T) to find out how this service had been ordered. AT&T however told me to contact Verisign/M-Qube to determine who ordered the service. Talk about Catch-21. All I know is SOMEONE is engaging in fraud but I couldn’t tell you if it is AT&T and/or Verisign/m-Qube but I hope someone sues both of them as they are not acting in good faith. I don’t believe ANYONE ordered this service using my number and that this is just out and out fraud.

  98. Kim D. says:

    Cingular/AT&T has billed 19.99 & 9.99 charges over past several months fo M-Qube & other things we never heard off. I dispute it every months. Sometimes it is easy to dispute – sometimes it ends up in argument. It is illegal but they are somehow getting away with it. M-Qubes phone # is 866-626-2823 & their mailing adress is 311 Arsenal Street, Watertown, MA 02472 -they merged with Verisign. SOMETHING HAS TO BE DONE about this illegal spam bill. They keep telling me my son downloaded & that is why I am billed. He hasn’t had download access on his phone, but they keep saying he must get around it somehow. THEY ARE LYING & STEALING – Some parents don’t catch it b/c they don’t check their bill. Not a month goes by where we are not charged for something we didn’t sign up for. THIS SHOULD BE PUT ON THE NEWS. Where is Chris Hansen from dateline when we need him!!!

  99. Kim D. says:

    To all that think 1 phone call will fix it… I have been making phone calls every month. sometimes the bill skips a month, but then wham 2 months later there is 19.99 & 9.99. At least 12 months of phone calls, I told Cingular/AT&T that I will start billing them for my time in making these phone calls

  100. Cathie says:

    This M-Qube company is located in Watertown MA I think. I’m looking into it and if my charges are not reversed I will be taking a drive over there (only about a half an hour away from me or so – right next to Boston). I’ll keep you all posted. I hope they don’t take me out in handcuffs!!!

  101. Jill L says:

    today i looked at my bill thru cingular and saw a charge for 19.99 m-qube inc. this is on my daughters phone. the cingular rep said that she must have agreed to the terms. really? she is 11. and what did she download? oh no one could tell me. i was advised to go to the following wesite att.com/directbill.they would not credit me back as i have asked for a refund too often in the allowed amount of time- funny this is the first time i have ever seen this. basically i am pissed and will be calling cingular again and demanding my money back. why are they using such a service?

  102. John Burke says:

    On my latest Cingular/ATT Mobile bill, 3 charges totalling $39.97 showed up on my daughter’s phone bill. She said she didn’t order anything. Based on the complaints I see on this URL, I’m astounded that this could be occuring, particularly from what I believed to be one of the most reputable Internet Security firms, Verisign.

  103. Sharon B. says:

    OK so I emailed customer service at Verisign/M-qube and explained that I don’t have text capablilities and that I was being charged 9.99/month. I got an email from them saying the charge was from a NEVIS Mobile (who in hell are they?) and that I subscribed to their service. (Um….no way no how nuh uh) I was told to text STOP to a certain number. What about I DO NOT HAVE TEXT CAPABILITIES is difficult to understand? And as such HOW in the word do I text STOP???
    I am pretty much sure that this is NOT the end of this. I think the best thing is for us to email our state’s attorney generals so SOMEONE can do something about this.

  104. Dan Innis says:

    I got hit with m-qube as well, for $19.99 on my business phone! Now I have to explain to the accountants that I have no idea what this is and that we need to fight it. Great. Just great. They will no doubt think I did something I shouldn’t have, regardless of the truth.

    Thanks AT&T and m-qube. I am a VERY unhappy customer and intend to call AT&T to clear this up.

  105. Katie says:

    I was on the internet about a month ago and saw this dumb “Who will you marry” pop-up. I didn’t enter my cell number and just exited out. The next minute I recived a message saying “Look for someone named…” and flipped. I noticed that I suddenly was receiving 25 text messages like a month. Now the bill came in and I was charged 40$. The is crazy? My parents are mad and I am scared. AHHH! m-Qube did something insane.

  106. Katie says:

    Okay. We called up AT&T today and my mom is trying to block the thing.

  107. Katie says:

    Back again. I am still ticked off. Ya know? This is insane. 40$, I had to give pretty much all of my christmas money away today because I wanted to show my parents I was serious about the money they were getting charged for. But I still owe them 5$. This is just plain dumb. I have just read all of these fraud stories and cannot believe it. m-Qube needs to be sued. Dang. I am glad that my mom told me to Google this though.

  108. Sharon B. says:

    Katie, your parents should get a credit for the $40. That is not fair to them or you. If you didn’t sign up for anything then you shouldn’t have charges. And if it is a case of you signing up for it but you didn’t know that you did then the company is acting in bad faith and trying to take advantage of kids (or heck even adults) who didn’t read the fine print… if the fine print is there. You or your parents need to call again and get those charges reversed. You should not be charged with the fraudulent charges M-Qube and your phone company are cooking up. Besides i don’t know how old you are but if you are under 18, I doubt that you are legally able to enter into a contract w/o your parents permission anyway. Good Luck.

  109. Teresa says:

    Just got my paperless bill today and noticed $30 in charges to m-qube!! I don’t know what these are. I went back thru my old bills and noticed I have been charged since May! Incidently, that is around the time I signed up for paperless billing. I tried to call the number on the bill for mqube and it takes you directly to ATT and no one will be there until Monday. What a scam!!! I never download anything.

  110. Maureen says:

    I also have 2 months of 9.99 charges on my cell phone. AT&T should not allow this to happen. They will be crediting my account, but from reading all emails on this site, I find it amazing that nothing has been done to stop this practice, and wonder how many keep paying without noticing the charges. I think Tom D’s approach re: contacting the FTC is a good one (www.ftc.gov) also your local news stations. I will be sending an email to the Chicago stations. If any of you are from the area, please join me in this effort.

  111. Tolby says:

    Several months ago, I started getting billed for 9.99 + tax from m-Qube on my Cingular phone. There was no ‘on behalf of’ or anything identifying the originator of the charge. I called Cingular and they told me there was nothing they could do. I had to deal with the originator. I have tried unsuccessfully to at least get the charges to stop, or better, a refund. I once again tried today. My bill says that the charge will ‘auto-renew’ on 01/07/08. We’ll see what happens then. I don’t receive anything on my phone, so I am still at a loss as to the originator of the charge. I did speak to a friend that is an attorney. He suggested that I send a certified letter to m-Qube, and send certified copies to the California Attorney General (m-Qube is based in San Francisco) and to the FCC. No one associated with the cellular industry wants the FCC looking into their practices. By law, the AG will have to follow up on the complaint. He said that m-Qube will be anxious to clear up the ‘misunderstanding’ before the AG inquires. It is worth a try. I believe that m-Qube is simply a middle-man that does not screen its unscrupulous business partners particularly well. What m-Qube is guilty of is very poor customer service. Their motto must be ‘We are not satisfied until you are not satisfied’.

  112. Jenn says:

    I noticed the billing on my most recent statement. I am glad I googled this issue. I called ATT today and got the run around as most have stated. “It is a third party and we have no control over the billing, you would have had to gone through 9 screens before entering your mobile number to have this charge on your phone”… never have I ever ordered anything from my phone or from the internet or tv. This is insane. She finally, after I asked for a supervisor, said they would refund me the money. The weird part is, she said I can place a parental control on the account to keep direct downloads like this from happening. I asked her to do that, and she said at one point the controls were on the account and removed previously. I am the ONLY one with access to this account, password protected, so HOW IN THE WORLD DID MY PARENTAL CONTROLS GET REMOVED? I never did it. This is crazy. If there is a lawsuit I want to be a part, I am stuck in a contract for another year and a half with these idiots and I want out!

  113. Kevin says:

    +1 for the $19.99 recurring charge from m-qube. AT&T unenrolled me and requested refunds, but it’s a matter of time before I see anything.

    I can’t believe that a supposedly honest company like VeriSign is owner of a bunch of crooks and scammers like m-qube.

  114. Andrew says:

    I noticed the billing on my recent ATT Wireless stmt. Found this website, called att and they imediantly agreed to reverse the charges. We’ll see what happens next.

  115. aneyda says:

    llame a att para que cancelaran estos mensajes y los siguen mandando lo peor de todo esque siguen cobrando por algo que ya cancele

  116. RD says:

    I noticed a 9.99 charge on this month’s ATT Wireless bill from M-Qube. I looked at my bills going back to the point when ATT took over Cingular. Pre ATT: no m-Qube. Post ATT: m-Qube every month. I’m calling ATT today to ask for a refund.

  117. RD says:

    I called ATT and they cancelled the subscription I never had with M-Qube. They refunded this month’s charge, but said there was nothing they could (read would) do about the previous charges. Bottom feeders!

  118. MBG says:

    I ha noticed several charges of $9.99 on 1 of my other lines that i have. Also, on the main line which is mine i have teh $19.99 for the last several months that i never noticed. I call ATT today and he removed the curr charge plus advised he sees it being ready to chare on my next bill, he said he will remove that also, but for the last few months, theres nothng he can do. Waht a rip-off this MQUBE is. I never subscrib to them. I dont download ring tones or anything. M-Qube needs to disappear !

  119. RR says:

    Just got a charge this month for 19.99 from this company named m-Qube. Called ATT and they said they wouldnt remove the charge this month but would give me the credit the next 2 billing periods. What is this???

  120. Anna A says:

    I have a phone in ATT network. And I also was charged $19.99 for something I didn’t want to – m-qube as in most of cases here. What I really think about this issue is that it is ATT fault. They act against their customers by cooperation with a fraud. I just wanted to buy (even not download free but pay for) a ringtone from ATT WEBSITE. And what I think is that ATT company deceived me charging me for never subscribed m-qube thing. I am sure ATT allows it happen or even help to screw its own customers!

  121. Angela says:

    I called AT&T today about a charge for $19.99 that I couldn’t identify on my 12 yr old daughter’s account. They said it was an M-Qube subscription. I told them I didn’t authorize it and said she would credit me for the charge. She then informed me that it had been hitting my account for four months! She said she would issue a $79.96 credit to my account. I am very happy with how AT&T customer service handled the situation, but after reading this site I wonder how many times I will have to call them in the future! I am going to block direct billing on my daughter’s phone and hope that works. The people at M-Qube are crooks and need to be stopped!

  122. nicole says:

    I called ATT and they cancelled the subscription I never had with M-Qube. They refunded 3 month’s charge, but said there was nothing they could do because it can not block when i used text messaging

  123. taravat says:

    i got screwed and charged $19.99 on my at&t bill. fortunately at&t customer service was nice enough to credit my account.

    i think what happened is i received a text message and i must have text back. this resulted in charging me for whatever services “m-qube inc” is involved with.

    it’s all a scam and this company should be sewed and punished.

  124. Justin Hsiehq says:

    yes, i got that charge too, i did not agree anything// CAN we Suit AT &T?

  125. Paul says:

    I’m another AT&T customer who was fraudulently and illegally billed by M-Qube for a recurring 19.99 after my child was duped into entering information into a website. Being that m-qube is owned by Verisign is a huge concern. Verisign is supposed to be the leader in internet security.

  126. brett says:

    I just noticed my bill seemed high and I am pist off! What I’m most upset with is that the charge is through at&t not M-Qube. I never gave a credit card number to M-Qube obviously. I don’t see how it’s legal for them to do this through my phone company. I am changing phone carriers.

  127. Kay says:

    I was receiving the “date tips” text messages. I thought it was a joke, I sent a text back saying STOP !!! Then I receievd another text saying it was a subscripton from my 1 pure love or something like that. I have never entered my cell phone on any website, so I have no idea how they got my number. I called att, the agent told me that they send out texts to random numbers. I guess they do it til they find a cell phone they can charge! They charged me 19.99!! She gave me a credit and blocked my acct from being charged that way. I am really pissed that they are able to just charge anyone they like without their consent!

  128. John F. says:

    I also just found an m-Qube 19.99 charge on my son’s cell bill. Called A.T.&T. .. sounded like the rep was all too familiar with this. He says he has credited the amount for next month and has “blocked purchases” on the phone. We’ll see if the credit goes through and if this is the end of it.

  129. Larissa says:

    I also found a m-Qube Inc. 19.99 charge on one of my extra lines. I called AT&T and rep had heard about this. I was credited back but won’t see credit for another 30-60 days. Which is inconvenient since I have to pay up front. I had internet blocked on phone to prevent in future. Rep said that would prevent. Plus I already figured since my other 2 lines did not get this charged and I already had the internet blocked on these. m-Qube Inc better refund AT&T so I get my money back.

  130. Tasha says:

    yes I’ve been charge for something i don’t know nothing about i was trying to get an ringtone from verizon i feel i should be credit to my account

  131. KELLY says:

    PLEASE UNSUBSCRIBE ME CELL

  132. Carl says:

    I just got off the telephone with Cingular/ATT regarding $19.99 subscription monthly charge from m-Qube….I was told my customer service that m-Qube automatically subscribed me when I text messaged Deal or No Deal Luck Case Game and also charge me $.99 a vote….This is ridiculous…Shame on me for not checking my bill until now…I have been charged $19.99 per month since February of 2007…..This smells of fraud…any suggestions or class actions suits going on regarding this?

  133. davitydave says:

    I just had a $19.99 charge appear on my AT&T bill from m-Qube Inc. as well. I guess this explains the weird text messages I’ve been receiving from #718-88 for the past two weeks.

    I called AT&T customer service, and they cancelled the m-Qube DirectBilling and credited my next month’s account the $19.99 (despite my complaints that I shouldn’t be paying it in the first place).

    I never requested this service nor approved it. It seems so easy to enter someone’s number and have their phone charged.

  134. N/A says:

    i see u guys have lots of problems with m qube yes i see lots of resions to be mad. I work for att i see that on lots of bills. Lots of people that did not ok this website or tones,pic ect. If ur with any cell phonem place and depanns on some reps that might help. i have seen this thing on my bill but i have never oked this text eather. so all i can say look at ur bill ever mouth if u see that thing call ur phone comp asap so thay can changed it. i have give a cust a 300.00 in cd just for all the m qube things that he did not ok all i want to say is look ever mouth at ur bill. good luck

  135. Ricky Bobby says:

    I got this here $19.99 charge on my phone when i downloaded a $2.99 ringtone. so that’s like reasly a $22.98 ring tone, verisign is te worst company ever with this crap. But the people at AT&T were great they stopped the $19.99 charge every month and i will be getting it back soon.

  136. John says:

    I am sick and tired of having to fix people’s bill because of m-Qube. I work for AT&T and these people are getting billed for nothing. This service is BS. People call and complain all the time and I have to tell then that it is a scam. Down with m-Qube, up with AT&T and getting rid of this.

  137. vincentchu says:

    they are blood sucking scum bag. i was billed 19.99 twice by AT&T from m-qube. When I rec’d the first bill, i called AT&T and stop any future billing from mqube. a month later, i was billed again, i call AT&T, and they said, it’s a different service, now i need to call mqube for info. When I call mqube, they direct me to another company to chase my money. it’s a endless cycle. once you are hook, you can’t get out. the first charge was coming from a free applicaton from facebook.com, the 2nd, will see what happen when mqube send me the info on the merchant.

  138. banana says:

    thats ridiculous ..i didnt download anything at all and they charged me for 19.99 a month, i am gonna call AT&T soon that hope they can fix this for me: )m-Qube is so annoyinggg and GAY.!

  139. CJ says:

    this is the worst website ever. i never signed up with this thing and now i have a 20 doller charge. whatever this website is, it sucks and should be shut down and burned in hell. thats all i have to say

  140. Angela says:

    This is an outrage. I was charged 19.99 twice on this month’s bill. I will be calling AT&T first thing Tuesday morning and filing a complaint and request a refund. We’ll see what happens. Did not even order anything.

  141. Nick says:

    I just talked to an AT&T representative, at first she tried to tell me that an individual in my household who has access to the phone had subscribed to the service by either going online by mobile phone, computer or texting to one of the tv ads for free ringtones and graphics and so on… after a few minutes of letting her know that no one subscribe to it in the manner that she keeps insisting, she agreed to refund me my $19.99 + tax on my next billing and she put a parental block on my account that requires a pin number for me to purchase or download anything through my mobile account. She also explained to me that they have no control over 3rd party billing ..they approve them as they are billed because there is no way for them to tell whether it’s a legit subscription or not. She also said that we as consumers need to contact FCC and file a complaint so that if there is enough people complaining, FCC might look in to this practices and hopefully change their regulations as far as this type of companies .. right now nothing is stopping them from doing this because everything they are doing is under “the fine print” of the law meaning it is printed on this websites in fine print that we visits and click on as we cruise the internet and we are unknowingly subscribing to these companies services. FCC regulations needs changing to crack down on this third party companies that fraudelently charges consumers unknowingly. Also, anyone who knows your mobile number can enter that number in any of this sites or companies and be subscribed to their services. (I did contact m-cube and the representative that answered the phone first investigated me by asking questions if I went on this site they I click on this ad and so on and I said no and she said we will refund you all charges and then I asked to speak to the supervisor she told me that she is not in at the moment that if I live my name and a place to get a hold of me she’ll call me back and she also insisted that we need to read the fine print when we click on this free ads online because it says so right there that it’s a subscription so with her attitude towards the matter she feels she is within the companies legal right to continue with this “scams”.) The three actions I feel we have to protect ourselves are .. 1.WE as consumers need to vigilantly check our AT&T billing to make sure we don’t have any unauthorized charges or unauthorized subscription and then call your phone company right away so they can make corrections, 2. Parental block or Purchase block is another option according to the AT&T representative that I spoke to that as long as you have that parental block on your account for each phone number they will refund you your money if one of this slips through the crack and also they send you a pin number to your email to be used if you do decide to purchase any download or services using your mobile phone or account. 3. The most important is we all need to contact FCC and file a complain towards these companies such as M-cube so hopefully there is enough of us making a commotion that FCC will look into this and put stricter regulations with this “scam” companies practices.

  142. Michael says:

    I had the same charges myself on 2 bills. It seems that only ATT/Cingular customers get this. Not sure if this is coincidence or intended. FYI

  143. T says:

    Just got my cell phone bill via ATT. Noticed it was higher than last month’s normal as of 26 Dec 07. M-Qube charged me 9.99 for services that I never received & know damn well I never signed up for (I would’ve remembered since the day after Christmas all I did was recover from having visited/hosted dinner for 50 relatives). Total sham!

  144. Howard says:

    I have had m-qube appear on my bill several times. i cancel it then it goes away only to re-appear several months later. I got angry called at&t and they wouldn’t help me because i wouldn’t pay for parental controls. The phone is used only by adults. I am not sure why m-qube reappears constantly but someone needs to do something about them

  145. JennPV says:

    I’ve been charged for m-qube twice on the same bill! Unbelievably, I work for VeriSign.!!!!!!!!!!!!
    AT&T removed this charge – thankfully…

  146. Keith says:

    This is bleeping crazy. This has been going on for 7 months now! AT&T is doing the right thing by refunding these charges, but why the hell can’t they STOP THEM FROM APPEARING IN THE FIRST PLACE?!? We are the people who called to complain. How many people have just blindly accepted these charges and paid them without question? It is time for AT&T to block mQube from their network completely! I don’t want to hear excuses as to why that can’t be done. Sure it can! DO IT NOW!

  147. JULIO says:

    I ALSO HAVE BEEN CHARGED 19.99 FOR THIS MONTHS BILL. I HAVE SEND ALL THREE REPLYS, STOP,END, AND QUIT. WILL SEE IF NEXT BE WONT HAVEANY MORE CHARGES.

  148. dci says:

    we too have been hit with the M qybe xc=charges. it is ongoing and there is a class action suit agianst htem. until out legislators start doing something to protect the consumers from the contracts we have to lock ourselves into and start holding companies like mqube and at%t criminally liably for facilitating these charges nothing will be done. each of us who find these charges need to march into our state and federal representatives offices as well let your state atty generals and post master general know about these charges to press for charges. illegal charges are illegal charges. once they post illegal charges and put it thru the us mail….the post master general can get involves. i am taking it to the next steps.

  149. dci says:

    I reported M Qube to the NJ atty Geberal, the US Postal Service and the FCC. I will hit up my US representatives on Monday. Anyone else logging in – you have to file a complaint too or we won’t get anywhere. just go to http://www.fcc.gov and you can email a complaint

  150. Rajeshwar says:

    I was billed for no reason from M Qube for the month of December 2007 about 17.50 $ and the whole month of january 2008 (Bill yet to recive), I sent “STOP” message. when i contacted Rogers, they said they can only Block, but still bill will be ercived ….. i dont know why Rogers is not having the control to stop taking the messages and biling? …. M Qube should refund the amount to me … iam going to contact the managers of M qube Once i get the January bill….

  151. Tim Crowley says:

    I also got a charge on my bill from m-qube – $19.99 – have never heard of them I stuck the name in a search engine and found this page. When I called ATT they were quick and kind – they removed the charge immediately – sounded like they were pretty familiar with this one. thanks to all for your reports.

  152. Sandra Stewart says:

    PLEASE STOP SENDING
    MESSAGES TO MY 13YR OLD’S CELL PHONE I CANNOT AFFORD THIS THANK YOU

  153. Sandra Stewart says:

    please remove these message from my 13yr old cell phone NOW I CANNOT AFFORD THIS NONSENSE

  154. Ken says:

    I was charged $8 on my ATT bill two months in a row by M-Qube. ATT removed the charges with no hassle. Looks like a classic case of cramming.

  155. Kris says:

    Why is it that every single complaint here is subscribed to
    AT &T? / Cingular? I find that strange myself??????? Maybe AT and T is allowing this to happen?

  156. bertha winston says:

    i did not order this junk please cancel

  157. tim says:

    i got two charges of $19.99 in dec. 07 and jan. 08 from M-Qube inc. I want to slap these people upside their heads!

  158. Keith says:

    To Bertha Winston above: Call AT&T to cancel the M-Qube charges. Be sure to cancel AND ask for a refund of the charges you’ve already paid.

  159. Vickey Perry says:

    I’ve reaccuring charges on my 14 year-old-son’s phone and just thought he was downloading songs. Icalled att and they told me he had subscribed to a game or a music company and they’d refund me $84 and cancel the subscription. So I got to looking at my bills and there’s 7 months of 2 a month 19.99 charges that adds up to a large sum of money for nothing. I will be contactin att again to get a full refund or credit. This is crazy.

  160. Tony says:

    Well, I just hung up the phone with ATT. About 4 months ago my 12 daughter cell was billed 19.99 and 24.99 by M-Qube. I called ATT then and after several conversation with the rep and the supervisor they agreed to remove the charges if I agree on blocking the internet from her phone. WEll, the internet was blocked but that did not stop this fraud. 2 months later, a 19.99 charge by M-Quobe on the same ohone. This time I was really upset. I called ATT and the rep said he will ask for a refund which should come back in 1-2 months meanwhile I still have to pay the full bill this month. Now I am really angry, why I should pay the amount in dispute and wait for the refund in 1-2 months. I told him I will only pay this month bill minus the 19.99. He said it is my option but I will be accessed late charges and interest fees if the full bill was paid on time. Now, I got really angry and demanded to talk to a supervisor. He said I have to wait 10-15 minutes to get a supervisir which I agreed to. Anyway, finally when we got the supervisor on the phone, she said there is nothing else she can do. I still need to pay the full bill and the refund will come back in 1-2 months. I told her this is not right and why I should pay anything for an unauthorized charge. I told her the internet was blocked from this phone so there is no way my daughter could have made the charge. Well, what she said next really scared me. She said that anybody could made these charges accesing the internet directly wihhout using the phone. Some what she called partners sites allow charges to be made to ATT cell phone numbers. She then offered to put a parental lock
    on this number so no charges can be made without the pin number she emailed to me. I asked her if she can block this feature from my account (4 lines) which basically allow charges to be made to a phone number instead of a credit card. She claims that I could not block this feature. So guys BE AWARE, anybody could go to these partners sites and bill charges to any cell number without the parental lock. Also even with the parental lock, they still can go ahead and make the charges as long as they provide the pin number. Once the pin is provided, we had no recourse in reversing the charges unlike using credit cards. Anyway, I asked her to do the parental block on all my phones but even with that if someone stole my pin number they still can make the charges without my concent. The moral of the story, we need to complain to the FCC to stop this madness and illegal activity by M-Qube and ATT since they benefit for this illegal activity.

  161. Cathie says:

    I have posted here before. I urge all of you to email your local tv stations. Most large stations have investigative reporters who love this type of story to expose scams in big business. Provide links to all these pages, for all the cell phone companies. If you provide them the links, they are more apt to investigate. m-Qube is located in Watertown, MA. I have already emailed my local investigative reporter. Email Dateline or 20/20….they also do these types of features. The more public this is made, the better the chance that this will stop.

  162. James says:

    Lo and, 19.95 from M-qube on my daughter’s phone. Glad I found this site. Just called ATT and got referred to the fraud department.

  163. amy herberg says:

    i called 866-626-2823.

  164. Ross Myers says:

    Early February this year, 2008, I became aware of an M-QUBE charge on my ATT cell phone bill and will be calling there 800 number to figure out how to cancel these charges that were unexpected and never known to me until the bill arrived.

  165. LoRayne says:

    I had these bogus charges on my AT&T bill also. My husband had been paying the bills and never even looked at the charges. We were charged a total of $110.00. I called AT&T and had no problems gettign $80 of it refunded. The remaining charges were to old to refund. Call and ask nicely, You may be surprised.

  166. Eric N. says:

    M³ed As Well, for the sum of 19.99 since dec 07.
    called 611 on AT&T customer service and at least was credited 39.95 in the hopefully foreseeable future.
    These sort of unrequested charges have got to be stopped. What will it be next.

  167. john p says:

    I pretty much have the same complaint as everyone else. I was charged 4 times between Jan 1 and Jan 3 on my son’s phone. ATT refunded my money (2 months from now I’ll receive credit)I got the parental block and pin number, but a 4 digit pin is pretty easy to defeat with a brute force program. This is part of a publicly traded company, is there nothing to be done to stop them and bring charges?

  168. Mers Hicham says:

    i have been charged of moore than 20 bucks due to m-qude,that is unfair,please cancel and send me my money back tks

  169. Rose says:

    Just got off the phone with AT&T. Have been billed twice for M-Qube, Customer Service couldn’t tell me what it is but agreed to credit the 2 months on my next bill. I then when on the web to see what I could find and found this website. Good Grief! Something needs to be done! Cell phone bills are high enough without all this crap! I am anxious to see if my credit comes through. If not, I won’t be so pleasant when I call back. We as consumers, need to make some kind of stand. We have got to hit AT & T and other companies who allow this fraudelent behavior in their pocket books, it is the only way they will listen to us. They need to tell M-Qube and other’s like them that they will not bill through their customers cell phone bills for these services. APPARENTLY, AT & T and other cell phone companies are forgetting where them money comes from that puts food on their employees tables…..it is from US THEIR CUSTOMERS! They need to be protecting our interests.

  170. Price says:

    I signd up for a “free trial” of Pandora Radio on my cell phone. The radio was choppy, bad sound quality, AND M-Qube charged me $19.99 on this month’s bill!

    What a scam these assholes have going on…

  171. Grace says:

    Just found out I had been paying M-Qube over a year for services I had no idea about. AT&T will refund 4 months but can’t refund anything else. Is there a way of suing this company? They are a scam and really should be put out of business.

  172. Jen C. says:

    I’m really pissed off about this! I have NEVER signed up for M-Qube, yet I am being charged twenty dollars for this service! This is unfair and the scam needs to end NOW!

  173. Michael says:

    I have been dealing with this issue since May of 07! Every month its the same thing! My account is a business account that is used strictly for that. Every month I call AT&T and they very politely say “We’re truly sorry your having this problem, here’s what we can do.. we will refund the $19.99 and “request” a cancellation for you”. (and you can tell the rep is smiling from ear to ear when they say this … after all that’s what good customer service is all about, right?!.) Needless to say, it doesn’t ever stop. But I have now budgeted time into every month to call my “friends” over at AT&T so that I could listen to hold music for 5-15 min (something like meditation, I guess) and then another 20-30 min. talking to a rep that has no idea of what I’m talking about and needs to have me hold so that they can read the notes, and tell me the same thing I have heard month in and month out. I’ve been on every possible m-Qube Inc. site trying to “unsubscribe” myself and guess what it tells me… “no account found for that number”… and yes, I’ve tried replying with Stop, cancel, no more and everything else you can think of…Guess how far that got me?!

    Oh.. and if AT&T gives you a the following address http://opt-out.mydetail.net/app/do/fan/EnterFan … don’t bother… your opting out of something your not getting anyway.. or http://www.verisign.com/m-qube/support-faqs/ is the same ‘ol same ‘ol… if they happen to give you a number to call so that you may “escalate the matter”… don’t waste your breath! (You’ll thank me later) So, here’s where I’m at now… Gina, the rep from The Business Care Department of AT&T in New York (she took pride in saying that) will be calling me back within 24-48 hours, as she has opened an (get this…) “Open-ended case” (no reference number, surprise, surprise) to let me know what/how the “powers that be” will/can/choose to do for me… Stay tuned, I will let you know what happens (cant stand the suspence!)…

  174. Michael Lewis says:

    I just discovered that I have also been being charged by m-Qube Inc.! I was somehow tricked by a text massage on my cell phone in December, and then just happened to discover now that I’ve been charged $19.99 a month ever since! When I told AT&T about this, they were VERY responsive (almost too responsive) to remove the charge immediately from my account, and compensate me for the charges (without me even asking). When I asked if many other customers had this happen, the reply was “er .. well, no … ” and I really sensed that the customer service agent was lying to me. Also, in my billing statement, I could see a contact number for m-Qube Inc. When I called this number, who was it: AT&T! So I asked the services agent if she could come up with who m-Qube Inc is, and she spent 5 minutes trying to find out, and the only she she could provide me with was this web link: developer.cingluar.com – which, again, leads back to AT&T! Smells fishy to me … I would love to see a class action come out of this to whoever is responsible.

  175. patel says:

    i saw a charge of 19.99 on my att bill with merchant name m-qube.
    what the hell is m-qube and what’s the charge for?

  176. kris says:

    We also got charges the $19.99 from M-Qube for nothing. Apparently they just pick phones with lots of texting, or just any number and start billing for subscrition. At this point, AT&t are aware, gave us a credit, put a block on the phones and are sending me the record of this for my records.
    I remember that there was another company who was doing something similiar a few years back and they were sued by the government and made to stop. I hope AT&T wises up and kicks them off their friend list, even if they paid to be on it.

  177. Joni says:

    One Day, about a month ago, I started receiving these wierd text messages out of the blue, not even sure what they were for and thought that it was just a mistake and would go away, but it kept coming, so I texted back STOP and I never got any more. I didn’t think anything of it until I received my cell bill and noticed a charge of 19.99 from m-Qube! What in the heck was that?? I called to get credited, and they said it would take 1-2 billing cycles for it to show up on my bill. I still have to pay the large bill I got and wait for my money to be refunded to my account since it considered a subscription, blah blah blah… ATT and all other cell phone companies need to do something about this scam — it is inconvenient for anyone to have to take time out of their day to fix something that sould never have been an issue in the first place. I hope a lawsuit is getting started from this. It is rediculous and unlawful — no one should get away with doing this kind of thing to innocent by-standers! I think something needs to be done soon, so that there will be no more victims in this scam.

  178. Michael says:

    I FOUND THE ANSWER TO EVERYONES PROBLEMS!!

    FIRST YOU NEED YOUR BILL… NEXT TO THE CHARGE OF 19.99 OR WHATEVER IT BE… THERE IS A CODE THAT SHOULD BE SIX TO TEN NUMBERS… IN MY CASE IT SAYS 66047#4498…

    THE FIRST 6 ARE THE CODE TO THE COMPANY THAT PLACES THE CHARGE ON OUR ACCOUNTS!!!!

    NEXT GO HERE:
    http://www.usshortcodeswhois.com/

    FIND THE CODE… GO TO THE WEB PAGE PROVIDED…ONCE THERE FIND THE PHONE NUMBER FOR CUST SERVICE… AND RIP THEM AN NEW ONE!!!!

    GOOD LUCK!

  179. Ron says:

    Was charged $39.98 for unordered services. I will be contacting our California Attorney General with a link to this site so he can see how many people are upset about these charges.

    Call MQube and tell them to screw themselves!

  180. Jon B says:

    M-Qube and M-Blox have each been charging me $9.99 a month for the past two years and my mom thought I was just over using. We are on a family plan and my bill was $20 higher for 2yrs than it should have meen… thx cingular/att

  181. Jeanene says:

    We have been charged by M-Qube several times. We have had it removed and refunded now it have shown up again on our daughters line. We will again ask for it to be removed and refunded. I am so tired of this crap, tehy lure the kids in with the offer of free ringtones and then charge the 19.99 for the services, plus 1.99 per ringtone. Please be very aware of the charges on your bill. Everyone is being scammed by this compnay and all ATT & T can do is remove and refund the charge. I understand that they have no control over who adds charges on your cellphone. I am complaining to our local investigative reporters and the local newspapers. I hope eveyone will follow suit.

  182. Joe F. says:

    Same story as everyone else. I did contact AT&T, and they, without hesitation, dropped $30 in charges. They’ve admitted to me that they are getting more and more of these issues popping-up every day. AT&T explained to me in detail how this is happening. Legitimate puchases, such as buying tones from AT&T, don’t create the problem. But if you choose to enter your phone # at various websites, or pick-up/respond on text messages offered on television, or on your cell, M-Qube automatically subscribes you, and bitch-slaps you with charges. It’s a wonderful scam they have going on. Make sure everyone in your family (especially your kids) who has a phone is aware of how to avoid this…and just keep nagging the hell out of AT&T. Contrary to what Michael stated previously above (181), the codes used by M-Qube on my bill did not show-up at http://www.usshortcodeswhois.com.

  183. Rob A. says:

    Same story as everyone else; found a $19.99 charge on my son’s part of the bill and he never downloaded anything from mQube. There’s no such thing as “business ethics” – business = fraud. I’ll complain to AT&T along with everyone else and see if I can take it to the Better Business or some other source.

  184. jerry j says:

    Received a charge on my at+t cell phone bill for 19.99. from this m-qube. Called at+t to complain. She removed the charge and unsubscribed me I hope it works.

  185. Danielle D says:

    I received the same charges on my phone as everybody else says but I never went and purchased ring tones or anything from m-Qube Inc. They have charged me at least 3 times each time $19.99. I called AT&T and they told me it would take 1-2 billing cycles to reimburse me the money back. There is a website for a class action suit against m-Qube Inc here is the website for anyone interested in joining:
    http://www.classactionconnect.com/?q=node/697

  186. Kimberly says:

    This M-Qube thing has been added to my company bill at least 3 times. We have tried to take it off of our bill, and for some reason, it keeps popping up. If there is anyway that I can take this off of my bill, please email me ASAP. Thank you

  187. cindy says:

    for the last 3 months that i know of i have been charged with 39.97 that is 1 charge of 9.99 another of 19.99 to m-qube and a charge of 9.99 to open market today i went on line with one of the messeage and texed back stop what else can i do to stop this mess

  188. JENNIFER HARTMAN says:

    THIS M-QUBE SHIT, HAS BEEN BILLED TO MY PHONE BILL FOR THE LAST FEW MONTHS, AND I DONT EVEN KNOW WHAT IT IS. CANCEL WHATEVER THIS IS. IF I SEE THESE CHARGES AGAIN, I WILL PURSUE THIS IN A LEGAL MATTER. I ALSO EXPECT TO BE FULLY REIMBURSED FOR THE LAST FEW MONTHS. PLEASE CONTACT ME VIA EMAIL A/S/A/P THANK YOU

  189. Marko J says:

    This month a saw a drastick rise in the bill from AT&T. When I checked closer I saw that there was a charge on one of the family talk plan for $19.99. I’m realy disapointed with the security that AT&T has. Why can’t they send an SMS asking if we ever singed up for a whatever service. Also having a family talk plan whos to say that the other phones don’t get draged into the same situation.

  190. Barbara says:

    My son was looking for ringtones and the next month we had $40 in charges, mostly from M-Qube. We cautioned him about this and AT&T gratiously credited the charges; however the charges are back. This is a racket!

  191. Lourdes D says:

    From 1/23/2008 thru 02/02/2008 there were 44 text premium messages that totals $65.20. As explained by Karina Romero and Deborah Torres (At&t Reps) these charges was accepted by the cell phone user and came from a third company different to AT&T. Imagine that this cell phone user is a 16 years old girl! I called the Commercial Contact number available in the same invoice (1-800-331-0500) for my surprise it was the same AT&T system. These charges were identified as Dinama. I think means DINAMITE! I will contact the FCC if necessary because I will not accept these charges.

  192. kyle says:

    Just got off the phone with AT&T. $19.99 added to my secondary line in January 08. I recently updated my phones and plan and thought my bill was high because of new features (mobile Internet). Much to my surprise, m-qube had been billing me. I am also disappointed by AT&T security. I dont want to pay one cent more than i should, let alone $20. Tell your friends and family about this scam and make sure to call AT&T every month before you pay your bill. If we all call every month, maybe the’ll take our side in the battle.

  193. Keith says:

    Question. WHY THE HELL HASN’T AT&T DONE SOMETHING????? This has been going on for 6 months now and people are still getting billed! Stop it AT&T! NOW!

  194. jason and michelle says:

    I have called the customer care number on the mqube website and they told me that it was not mqube taking all this money from everyones account. It was probably 1 of 300 merchants that they deal with and they want us to call those other companys for a refund because they would not refund the money. The mqube rep. said they just process cancelation requests and to wait for 2 emails. one for a conformation and the other that lists names of merchants they deal with. I think the whole thing is a scam. Good luck getting a refund. I had filed with that class action lawsuite website and hope to get a boat load of money back for all this crap. working class people work hard for their money and dont need hassels like this. I think this whole mqube website and who ever they deal with is full of crap and someone needs to do something to shut those companies down. NOW!!!

  195. Angie Smith says:

    I got 2 charges of 19.99 on my Feb 22nd bill. I called AT&T, she stated that it was probably an email that I rc’d and opened up, therefore they auto enrolled me. She did cancel the subscription and credit me on the next bill, however I have to pay the charges on the current bill. She did say that Louisana had made it illegal for Qube, Inc to do this but as of yet that is the only state. Just make sure that if the text is not from a source that you know, text “stop” and they should not be able to charge you. Yes it is a scam and it looks like something would have already been done in all states to prevent this. For now I have to pay $45.26 in these charges.

  196. Scott says:

    hey you can put what is called a purchase block through at&t and that will require them to have a password

  197. Edgar says:

    I just noticed at least for the last two months that I have been charge $19.99 from m-qube. I don’t know how that began but I will find out. I want my money back.

  198. Anonomous says:

    Not really att’s fault Mqube bills att. att passes it on. a lawsuit should be filed against mqube/verisign. untill then keep a close eye on your bill and beware who you give your mobile number to.

  199. Chris says:

    I do not ever remember authorizing this. I got a text from this company and sent them one back to cancle and they said that i would no longer recieve any content. I recieved other texts after I had asked them to stop sending me them. I believe someone was using my cell phone number and putting it in.

  200. Kathy says:

    I just got my new bill and there is a charge for $32.40 from m-qube for a subscription that was never authorized. It was on my daughter’s cell phone and I know she didn’t order it. I called AT&T and they told me to go to their website and request a refund due to no authorization. It was denied saying I exceed my refund limit. I have only had these phones since Nov and have never requested a refund on anything. After 2 calls to AT&T they said they would credit my account in a month or 2 but meanwhile I have to pay this bill. Has anyone else noticed that every single person that has placed a complaint on this site has AT&T? I have not seen any other cell phone carrier mentioned. Wonder if AT&T has a stake in this m-qube?

  201. Keith says:

    I found the following link dealing with these charges by m-Qube. Hopefully, enough people complain and we can shut down these pinheads. It’s time they’re stopped. Here’s the link:
    http://www.classactionconnect.com/?q=node/680

  202. muhammad malik says:

    i just got my new bill and thereis charge was 101.07,iws realy shocked b/c i went to back home for two month and i closed my cell phone but fido charge me 101.07 dollars some mssages which is sent by m-qube ,so please any one who is authorised refund my dues

  203. Kenny says:

    I am an international student, and really upset the unauthorized charge from this m-qube. It always send some annoying messages to me when I am busying with my school work. I even don’t know every single thing about this company until i found my bill charged for extra $21.69. so i search it with google and found this site. Hope can get back my money and the only thing i afraid was it will keep sending message to me again even i had replied STOP to their message.

  204. susan ashworth bader says:

    Suddenly M-Qube charges me for something I didn’t order. I tried calling their phone numer: was put on hold, passed from one number to another and finally they hung up on me. How do I stop them from putting a $9.99 charge on my AT&T cell phone? Something needs to be done to stop this company. They are a fraud. AT&T customer service were kind enough to reverse the charges. They acted like they knew all about it. Toldme that this company was a third part contractor, but they couldn’t/wouldn’t give me a way to contact them. How can we put M-qube out of business or in jail?

  205. Will says:

    I got this stupid mqube thing on my bill. i called ATT and they said they would credit the account for the 19.99. I dont download ringtones or anything, but still I am charged. This is BS, and ATT is doing nothing about it!

  206. Martha says:

    Just got my Feb. ’08 bill and had a $19.99 charge from M-Qube. I had this happen about 18 months ago, and now it’s happening again. It really pisses me off that I will have to spend an hour on the phone tomorrow with AT&T to get it removed. I’m thinking that M-Qube should have to reimburse all of us for time spent to get the charges removed from our bills! Class action? Count me in!

  207. dawn arason says:

    dont send me messages on my cell phone anymore my # is []

  208. Lisa says:

    I too have gotten billed for M-Qube and now Open Market. Both are through Buongiorno. I want this to stop. How can you unsuscribe?

  209. Jen says:

    I work for AT&T and I just want to say I HATE having to deal with m-qube and HATE the customer having to deal with m-qube! That goes for most of the people I work with. It IS a 3rd party contractor and I myself don’t know of a way to contact them. I’ve just had several of my regular customers coming in with the 19.99 and messages like “someone has a crush on you”, or “what kind of flirt are you?” and I KNOW these particular customers didn’t authorize or want the services. I thought I heard in the news where there is a bill trying to be passed to stop this type of “Spam” but I think the loop holes in the system are so large that it may be impossible. Looks like someone needs to design some spyware for our cell phones,… or!! Each individual manufactor needs to come up with some type of spyware in each phone and it not be any Extra cost to consumers.!!! Hey who knows,…. ?

  210. The Illegal Cell Phone Charge « Whatever I think says:

    [...] Sarah’s husband got online and started Googling the name of the company. All sorts of complaints came up going as far back as 2005 including class action suits, etc. There were all sorts of websites with forums just dedicated to complaints about this company I think it was called M-Qube. [...]

  211. Debra Defibaugh says:

    Did not authorize text messaging.Billed for it. Better Business Bureau Contacted.

  212. Pete Mirabella says:

    Monthly charges since July 2007 till today for services never requested or received from m-qube. At & T has been contacted every month regarding this issue.

  213. glen says:

    been charged 9.99 twice a month for the past 5months on bid4prizes, ?.
    and
    19.99, twice a month for mobile messegers, that I never subscribed to this has been going on for at least 5 months, got charges taken off phone by AT&T and requested a block on anything that comes through the phone that I have to pay for. But I still want this action stopped, unsubscribe someone that has not subscribed, how? I went on line to bid4prizes, it asked for sign in and password before I can unsubscribe I tried every name and password I could think of and it came back “cannot find account” how does one get this scam, fraud, invasion of privacy, taken away.

  214. Ben says:

    MCube charged my wireless modem card $5.99 per week. When I called Sprint and asked them to explain, they said the FCC allows MCube to send a text to any cell-phone, and if that text is not returned as a no-thank-you, the phone is signed up for the service. When I explained to Sprint that SMS going to a modem cell phone did not make sense, they agreeed. They said they would give me my money back – we will see! I called the FCC and they said they can punish Sprint, but not MCube.

  215. Askim says:

    I was charged by AT&T for the past 5 months 21.66 (a month) by this name: DIRECT BILL COMMUNICATION DOWNLOADS. I called the customer service. I asked them what is it, why they were charging me without my permition, they said because some people like to have this service. :OI He told me it is up to each customer to check their invoice. He gave me only 2 months back refund, what is unacceptable. It is not my fold, that I trust my cell phone company! They are taking advantage of people, who submit SAVE PAPER AND VIEW YOUR BILLS ONLINE. I can’t believe this is happening.

  216. barry says:

    Att, M-cube, all happened to me. 19.99 shows up on bill, call ATT they remove it almost within me realizing it was some scam on the internet. I believe it was from myspace, some thing about, find out who has a crush on you, naturally I was intrigued and gave my phone number thats it no agreement to anything, and a month later, BILL scam. Thank you for starting this forum I thought it was weird ATT gave in so quickly, googled mcube while i waited and wa la, heres this page. I love humans connected.

  217. JEANNIE COWAN says:

    STOP BILLING TO MY WIRELESS PHONE
    [moderated] I WANT MY REFUND OF $19.99 OR WILL TAKE TO THE BETTER BUSINESS BUREAU.

  218. robert bitte says:

    do not know what it was I purchased and unable to stop it

  219. johnny says:

    I went to the site, http://www.usshortcodeswhois.com/ and couldnot find m qube there nor could I find someones number 71888 seems this is a bigger scam then was first reported.

  220. Marilyn says:

    I wondered why our Cingular/Att cell phone bill was going up for the last 2 months. I checked the bill and found a charge from m-cube,Inc on my husband’s cell phone! Called Att and they took care of it and said we would be refunded the charges of $19.99 for 2 months on a later bill. I put a block on any downloading charges. Hope it works. My husband said he didn’t sign up for anything.

  221. Tifna says:

    I just got my bill from att and it said that I was charged for this group(CSW and m-cube) I did not download or purchase anything! Please refund me. I did not even sign up for this.
    Thank you.

  222. Michelle says:

    Important information about MQube and ATT complaints here:
    http://www.cbsnews.com/stories/2008/02/29/national/main3892070.shtml

  223. Nathan Powell says:

    I do not want AT&T to use my CPNI to offer additional products (6391815)

  224. Jake says:

    I got a text message one day, that said that I would be receiving daily text messages. And would be charged 9.99 per month. I did not make any such subscription. Nextel refunded my money, and currently waiting on my verification e-mail that says that I canceled the messages.

  225. Amanda says:

    I got my bill with the $19.99 charge from m-Qube Inc. I called AT&T. They took care of it right away. I was on the phone less than 15 minute. Great customer service.

  226. Cynthia says:

    Just received my AT&T bill and found a charge for $19.99 for a “Funmobile”!! Whatever that is!! I authorized no purchases on the 3 lines we have with AT&T. Can’t wait to stop by the AT&T store tomorrow and get a credit immediately or I will cancel our account and will not pay any early termination fees since AT&T is in breach of contract with us. The contract I signed is between AT&T (Cingular) and me. No where on that contract is a third party (m-Qube, Inc.) mentioned.

  227. Bruce says:

    I have Boost Mobile by Nextell. I have been billed $5.99 on two seperate occasions and I don’t have a clue what for. Both were billed from M-Qube. I have never bought or subscribed to anything from this company. The first I heard anything about them was seeing their charge on my phone. What can I do to get the $12.00 back and put a stop to this thievery? There must be someone, somewhere that can help all of us get our money back and prosecute these people for stealing. That is exactly what they are doing….plain out & out STEALING.

  228. Mary says:

    I just reviewed my bill online (which i never do) and noticed this charge from m-qube, inc for $21.94. I immediately called AT&T and the very nice lady refunded me. She went on to advise me that these charges were on previous bills as well. I didn’t know this because i never look at my bill. I have never signed up for any such services. I live alone and use my phone for calling and receiving calls ONLY. I rarely use text. This has to be illegal. I am emailing all my friends to be on the lookout for this. I also filed a FCC complaint.

  229. Roxanne says:

    I’m being charged $9.99 for flycell. What?? which reminds me, a year ago I was suckered by that funmobile thing same as cynthia. I agree w/ you on that – calling them right now!!

  230. brenda evans says:

    don’t know how it got on my bill

  231. Brian from the UK says:

    We have exactly the same problem in the UK. Our mobile phone operators share the money with the companies that send these unsolicited text messages.
    They take anything from a 20% to 50% share of the money they bill.
    Your mobile companies have a similar revenue share agreement.

  232. Gary Clawson says:

    I have been charged for this for 5 months, I may drop ATT as a provider if I am billed again.

  233. Robyn says:

    I have repeatedly found that m-Qube on our phone bills not just for my phone but also for my mothers. I have called the phone company to have it removed several times now and it is on there again to teh tune of $40.00. I am tired of this “slamming” crap and I want something done about this. We as the consumer have the right to chose what we want on our phones and when we want it added on there, and if we have not personally asked or requested to have this “program” added to our bill then I think that this company needs to find something else to do with their time instead of waisting ours!!

  234. Robyn Barnett says:

    I would like to know if AT&T is aware of the fact that we have been slammed again,, I also am going on over 6 months of charges for this usless crap. I am seriously thinking of changing our provider,,, with anyluck at all we might get our money back..

  235. JnApop says:

    $19.99 plus $.82 tax for a total of $20.81 for the past seven months for a service we never asked for in any way, shape, or form. This is certainly a scam. Something like this absolutely needs a double-opt in feature to authorize. AT&T reinbursed me for this month, and said that it is “blocked” from my phone going forward.

  236. Stephany says:

    What a scam!!!! I have no idea why these charges started appearing on my bill. I am however luckier than some, I only had one month charged. At&t was kind enough to waive the fee and said they will put a stop on my account so they will not be able to charge me in the future. Warn everyone you know about this company. No telling how much money they are scamming from people.

  237. dan says:

    Its a sad state of affairs when our country lets corporate America steal from its citizens. I got an m-Qube Inc charge in my last bill. The agent at the AT&T service desk was very helpful and polite and has blocked future purchases and requested a credit, but I wonder how many folks don’t even look at their bills and are getting ripped off

  238. Brian from the UK says:

    AT&T and your other network operators are conning all of you. They are all sharing the money with companies like m-Qube.

    In the UK the network share can be up to 50%. Your network providers are laughing all the way to the bank.

  239. Lorin says:

    I looked at our AT&T cell bill for the first time today and found a $19.95 charge I didn’t recognize. I contacted AT&T and they told me it was M-Qube and that I had been receiving that charge for 7-months, even though I have never accessed the web with my phone. I use my PDA for that and it is not connected to my phone in any way. What a rip off. I have sent this info to our Attorney Generals office as a complaint.

  240. Maira says:

    For, it happened the same as Warren described. I clicked on a link on Facebook, and all of the sudden,I started receiving this messages on my cell phone. There was nothing explaining how to quit receiving those annoying messages and there was nothing explaining that I would have to pay for that ridiculous service. I didn’t authorize them to do this! A real scam!

  241. dan says:

    mqube is doing the same thing to me… $9.99 per month for something i never requested!!

  242. jean paul mortey says:

    i want to be refund for evereything i paid okey, thank you.

  243. cory q. says:

    this website took $9.99 off of my phone and i whould like all my money back. and i never requested for this.

  244. Chloris says:

    This m-Qube is a rip off! I didn’t order anything from this company/web. please STOP messages me and END charging me! QUIT!

  245. trish says:

    ok..this is in defense of cell phone providers that u guys bash for this. im an att cust service rep i get 10 calls a day at least about mqube subscriptions.i remove them every time.it is a third party we have nothing to do with you being charged.we’re told to cancel and remove from the bills but it takes 1 billing cycle because it is a third party.i have heard at least from my company that they are looking into how to ban mqube from billing because of this but iwanted to defend the cell companies because they didnt charge you it just gets applied to the bill like other third party content like mobi tv and the weather channel.

  246. Cathie says:

    HEY TRISH…YOU MUST THINK WE ARE ALL STUPID!!! HAVEN’T YOU SEEN HOW MANY PEOPLE HAVE POSTED THAT THEY ARE HAVING A PROBLEM GETTING THESE CHARGES REMOVED!!! DO YOU THINK WE ARE ALL LYING? IT HAPPENED TO ME TWICE AND BOTH TIMES THEY TRIED TO SAY IT WAS MY FAULT. IF YOU REALLY THINK THAT AT&T OR OTHER PROVIDERS DON’T HAVE A CLUE OR PART IN THIS, THEY ARE REALLY GETTING THEIR MONEY’S WORTH OUT OF YOU…HOW GULLIBLE YOU ARE. I REALLY HAVE TO LAUGH WHEN YOU SAY THAT M-QUBE JUST CAN PUT THEIR CHARGES ON AT&T’S, AS WELL AS OTHER PROVIDERS’ BILLS, WITHOUT THE PROVIDER’S KNOWLEDGE OR CONSENT. HOW NAIVE ARE YOU? NOTHING “JUST GETS APPLIED” WITHOUT SOME KIND OF A CONTRACT BETWEEN THE COMPANIES. YOU MAY REVERSE THE CHARGES, BUT ONLY BECAUSE AT&T OR WHOEVER YOU WORK FOR, MUST REMOVE THESE FRAUDULENT CHARGES IF THE CONSUMER DIDN’T INCUR THEM.

  247. Angela says:

    I just noticed this charge on my daughters cell phone bill. I will be reporting this to the BBB and asking that AT&T remove this from our account. Our bill is auto deducted from our checking account each month so it sucks if the credit won’t show up until that time. WHAT A HOAX!!!!!!!

  248. Josh says:

    Cathie. First of all, the caps lock key is ironically located 9/16th’s of an inch to the left of your pinky finger, which is all you need to move your hand to avoid sounding like a complete dolt. Secondly, if you are capable of reading (which i would assume from your very intellectual argument above) you must be aware of the print at the bottom of the screen which provides the cost of each additional text message. This is not a simple feature your phone provider turns on and off. It’s a 3rd party charge you incur willingly. If you don’t like it, don’t ask for it. Before calling in about a billing dispute, try calling the actual 3rd party to complain. Your phone people have nothing to do with it. Do you call your landlord because you hire a landscaper to cut your grass and he botches the job? No, you call the 3rd party. Wake up. Seriously, there should be a required IQ test before anyone is allowed to purchase cellular equipment.

  249. Charles says:

    You have to watch who you give your phone number to.. anything on TV asking you to text them something for jokes, messages, dating, etc, ALL this crap has a monthy recurring charge listed in the fine print. It’s not the cell providers fault that you people aren’t reading the fine print when you punch your phone number into online contests and whatnot. It is not the responsibility of your cell provider to contact you and say “Hey, you’ve added a third party vendor feature, did you REALLY want to do this?” Not going to happen. Watch where you put your number, and watch who you give it to. These companies CAN NOT sign you up for things without you giving them your number in some way. IF you (like everyone else here) are being charged for something you didn’t -knowingly- sign up for, contact your customer service reps. They can and will remove these features, and MIGHT be willing to credit your accounts.

  250. Anthony Federico says:

    I posted the #2 comment on this complaint thread and I have read all of the complaints that have followed throughout the months. Finally someone has hit the nail on the head. Comment #253 by Charles is %100 spot on.

  251. Dang says:

    Just called AT&T about charges that I don’t remember purchasing. Took about 5 minutes for them to remove the charges and credit back $60. BTW, they will only credit up to 120 days. Don’t be like me, check your bill each month.

  252. Cathie says:

    CHARLES….I NEVER ONCE SIGNED UP FOR ANYTHING..NEVER VOTED FOR ANYTHING, ETC. I’M VERY PRIVATE W/MY PHONE NUMBER AND THERE ARE OTHERS WHO HAVE POSTED WHO ARE EQUALLY AS PRIVATE AS I AM. THERE ARE, OBVIOUSLY, WAYS TO BE BE CHARGED FRAUDULENTLY IF IT IS HAPPENING TO SO MANY ADULTS.

  253. Josh says:

    Again with the capslock cathie…seriously. Get your keyboard looked at. Fraudulent charges are fraudulent. Which means illegal. Which means criminal investigations and government bodies getting involved. Which means television companies and networks would drop the commercials like a bad habit because they don’t want affiliation with criminal organizations. The reason that so many adults are getting charged is because they are too lazy to read the fine print. You can’t pass the buck here. The only people who are going to sympathize with you are other dolts who fell into the same trap. Accept responsability for your actions and learn how to BE an adult.

  254. Cathie says:

    JOSH…PERHAPS YOU SHOULD READ MY COMMENT AGAIN. MY COMPLAINT HAD NOTHING TO DO W/TEXT MESSAGING, IT HAD EVERYTHING TO DO W/FRAUDULENT CHARGES. PER YOUR SUGGESTION, MONTHS AGO I HAD ALREADY TRIED TO CONTACT M-QUBE..THEIR PHONE NUMBER ON MY CELL PHONE BILL CONNECTED ME TO AT&T WHO PLAYED DUMB AND SAID THAT I MUST HAVE DOWNLOADED SOMETHING, BOUGHT A RINGTONE, ETC., WHICH I NEVER DID. YET, AT&T TRIED TO MAKE ME ACCOUNTABLE FOR THESE CHARGES. FINALLY THEY REVERSED THE CHARGES AND AFTER WATCHING MY BILL CLOSELY ANOTHER M-QUBE CHARGE SHOWED UP A FEW MONTHS LATER. AGAIN, AT&T DENIED CULPABILITY BUT REVERSED THE CHARGES. I HAD TO PUT A ‘PARENTAL BLOCK’ ON FEATURES WHEN I DON’T EVEN HAVE KIDS USING MY CELL PHONE. AS FAR AS CONTACTING M-QUBE DIRECTLY, I ALREADY DID THAT TOO. THE ARE LOCATED RIGHT HERE IN MASSACHUSETTS WHERE I LIVE. THEY ARE IN WATERTOWN, MASSACHUSETTS AND THEY ARE EVEN LESS RESPONSIVE THAN AT&T. I HAVE ALSO CONTACT MY LOCAL STATE REPRESENTATIVE AND THE BETTER BUSINESS BUREAU TO FILE COMPLAINTS. SO, AS YOU CAN SEE, I’VE ALREADY COVERED THE BASES YOU SUGGESTED. WITH REGARDS TO THE CAPS, IT’S EASIER TO READ.

  255. Cathie says:

    SO JOSH, I’M TO ASSUME THAT ALL OF THE PEOPLE WHO COMMENTED HERE THAT THEY HAVE BEEN BILLED FOR SERVICES THEY DID NOT INITIATE ARE LYING? SOMEHOW SOME CELL PHONE ELF IS WREAKING HAVOC W/THEIR CELL PHONE CHARGES. YOU ARE INSULTING ALL OF US WHO HAVE BEEN BILLED DELIBERATELY IN ERROR. PERHAPS IF IT HAPPENED TO YOU, YOU WOULD REALIZE THAT WE ARE TELLING THE TRUTH. SINCE YOU HAVE ALL THE ANSWERS, MAYBE YOU CAN EXPLAIN TO THE MAJORITY OF US WHAT IS HAPPENING HERE. BOTH MY HUSBAND & I HAVE THE ONLY CELL PHONES ON OUR ACCOUNTS. NEITHER ONE OF US ACCESSES THE INTERNET ON OUR PHONES & NEITHER ONE OF US HAS RESPONDED TO ANY TIME OF OFFER WHICH WOULD PRECIPITATE THE USE OF REPLYING VIA CELL PHONE. THE MINUTE I SAW THE INACCURATE CHARGE I CALLED AT&T TO FIND OUT WHAT WAS GOING ON. YOUR CALLING THE ADULTS WHO HAVE POSTED THEIR PROBLEMS HERE “LAZY” IS OFFENSIVE. WE HAVE LEGITIMATE COMPLAINTS EVEN IF YOU DON’T THINK SO. THERE IS NOTHING WRONG W/MY KEYBOARD…I’VE MADE MY LIVING FOR OVER 40 YRS. USING ONE.

  256. Cathie says:

    JOSH…YOU ARE THE ONE CALLING ME A DOLT AND ALSO COMMENTING THAT I SHOULD LEARN HOW TO BE AN ADULT. ARE YOU ACTING LIKE AN ADULT CALLING ME AND THE OTHERS ON THIS BOARD DOLTS? WHO ARE YOU TO BE JUDGE AND JURY TO ALL THESE PEOPLE WHO HAVE LEGITIMATE COMPLAINTS ABOUT THESE CHARGES? YOU ARE THE ONE WHO HAS NO BUSINESS POSTING ON THIS SITE AS ALL YOU HAVE DONE IS CRITICIZE THOSE OF US WHO HAVE BEEN BILLED FOR CHARGES THAT WE HAVEN’T INCURRED. I THINK YOU ARE THE ONE WHO NEEDS TO GROW UP AND BEHAVE LIKE AN ADULT.

  257. Cary says:

    I changed my cell service plan with At&T and started getting some cutsie text message hints on my cell phone about approaching girls. I do not subscribe to text messaging and just thought it was their way to get me familiar with it, so just deleted the messages since I saw no way to stop them. Well after studying my bill, I found out I was being charged for the incoming message and a 19.99 fee per month! Wow, At&T said I must have subscribed through my cell phone (which I did not). They wiisued a credit without a fight, but how many people are being victimized like this without knowing? Cell companies knowingly let this happen, what kind of criminals are out there like wolfs in sheeps clothing? We need to expose this and get the government involved so they can finally help us!

  258. Chris says:

    Just call AT&T and they should fix it and credit you right away. I had the same problem. I signed up for a “free” horoscope months ago. I never looked at the bill until today and saw that I was being hit with a $19.99 monthly charge. I called AT&T and a friendly CSR by the name of Cindy quickly fixed the problem and gave me 2 months credit. She also adjusted our rate plan to one that was more favorable and I got a $56 credit from it.

  259. Keith says:

    I see there are some people doubting those of us who complained about the m-Qube charges. There are a couple comments saying that we must’ve signed up for this or that via text messages. I can assure you that is not so in my case(and I suspect others, too). I don’t even know how to text message and I got the charge. I don’t give out my cell number to anyone except friends and family. So, for those who think we must be dolts, get the facts before you go off the deep end. It IS possible to never, EVER give out your cell number and still get unwanted charges.

  260. Chris says:

    Check your bill monthly. Regardless of how something you didn’t ask for gets charged on your bill, calling AT&T will solve your problem, and not charge you for it. Letting go for several months and trying to get AT&T to credit you for all the months you got charged isn’t going to happen. They were kind enough to credit 2 months for me. It’s my fault I didn’t catch it sooner. Once I did call, it was handled quickly and politely. For those who are having problems getting this fixed, IT’S PROBABLY BECAUSE YOU’RE SHOUTING. :O)

  261. Roxanne says:

    JOSH – IF YOU OPEN YOUR MOUTH A LITTLE FUTHER YOU CAN PROBABLY GET BOTH FEET IN

  262. Brian from the UK says:

    I suggest you all try and understand why this fraud is being permitted and where much of your money is going.

    The Governments of each country where this type of fraud occurs auctioned the mobile cell phone operating licenses (license to bill) to the highest bidders. The operators borrowed billions from city investors to pay for these licenses.
    At the same time financial experts warned the bids were far too high and had concerns as to how the investment was going to be repayed.
    The international Trade Body for the mobile operators is the GSM.
    They lobbied the European governments on behalf of their members for them to be exempt from the laws that banks and credit card companies are subject to.
    From what I have read the same thing has happened here.

    The reason the GSM gave the European Governments to be exempt from those financial regulations was that they would prove a barrier to the billing of ‘innovative’ services and that would impact on future investment into the market.

    Does this go someway to explain why our politicians and regulators are unable or unwilling to put a stop to this billing scandal?

  263. Keith says:

    ^^^ Amen. Or should I say AMEN?

  264. Keith says:

    By the way….my “Amen” remark was for Roxanne’s comment. I like Brian’s, too, but was referencing Roxanne’s remarks. Just an FYI….,. :)

  265. Cathie says:

    ROXANNE…A DOUBLE HIGH FIVE!!! AND BOY I DO LOVE THOSE “CAPS”!!!

  266. Cathie says:

    JOSH..ONE MORE TIME AROUND…SERIOUSLY–FYI, FRAUDULENT DOES NOT MEAN ILLEGAL. FRAUDULENT MEANS DECEITFUL, DESIGNED TO DECEIVE, DISHONEST, NOT TRUE, OR FAIR, AND INTENDED TO DECEIVE PEOPLE. ACCEPT RESPONSIBILITY HERE AND LEARN THE DEFINITIONS OF THE WORDS YOU ARE USING BEFORE YOU THROW THEM OUT THERE AND SHOW EVERYONE WHAT A DOLT YOU ARE…DEFINITION OF DOLT: A STUPID PERSON–AN OFFENSIVE TERM THAT DELIBERATELY INSULTS SOMEBODY’S INTELLIGENCE–BOOYAAAHHH

  267. Cathie says:

    OK..WE ALL THOUGHT THAT THIS RAMMING WAS LIMITED TO CELL PHONES, BUT NOPE…CHECK OUT THE VERIZON COMPLAINTS–#118 FROM JASON…THIS IS GETTING EVEN MORE SERIOUS WHEN THESE COMPANIES ARE ACCESSING COMPUTER “STICK CARDS” READ ON http://classactionconnect.com/cell_phone_issues/2007/08/16/verizon-complaints/

  268. Robyn Barnett says:

    Once again I have called AT&T to have this crap removed off of 2 cell phones. There are 3 cell phones on our bill and 2 of the 3 get slammed regularly. Now this time when I called them they offered a $40.00 rebate on both phones as well as putting a block on these things from showing up again. Do you think that this is going to work?? I seriously doubt that it will. I don’t know about everyone else but I am so tired of paying for things that have not been requested. These phone companies have a monopoly going on between each other and slamming us, the consumer, with ironious charges that were not requested, whether online or thru the phone itself, is assinine. I realize that our cell phones are handy to have,, but not to the extent that we should have more charges placed on our bill every month.
    It is too bad that we can’t boycott the cell companies like we do the fuel companies.

  269. Ken M (New York) says:

    I have just today discovered M-Qube, and thanks to your site I now have some idea as to why it appeared on my bill. Only today I found a charge for $21.66 on my daughter’s part of my phone bill. After asking her she can only recall foolishly entering her cell # into a site to receive a FREE ring-tone. Which she couldn’t receive. She is well aware I do not sanction buying or signing up for anything without my permission, and she takes this very seriously. So – my 11 year old has been duped into having her Dad charged over $60… I believe in unwanted unused services of some kind… it has taken me hours going thru AT&T’s slow laborious site of endless itemized charges to discover when it started being billed. As you can imagine I am not happy. And have to call AT&T tomorrow.

  270. Anthony Federico says:

    Cathie: Anyone posting in all caps is a neurotic person trying to speak loud over a crowd. IT IS ANNOYING AND HARD TO READ! Josh is right!!!!

  271. Chris says:

    Everybody: Check your bills each month! If you spot a problem, AT&T fixes it right away. As stated, AT&T customers use countless 3rd parties to access their phones, even M-Qube, with their consent. How does AT&T manage this? And CATHIE, the usage of caps is getting old. You say it is easier to read, but you have no problem reading Josh’s post without the caps lock on, so what’s the point? And for those of us reading it, it’s annoying. And Robyn, good luck with boycotting gas. You’ll have to get some sometime. And if you boycott a certain company, other companies from whom you’ll be buying will raise their prices due to demand. ;o>

  272. Cathie says:

    CHRIS…WHO ARE YOU TO ASSUME I DON’T HAVE DIFFICULTY READING THESE COMMENTS? I AM NOT BLIND BUT EVEN WITH PRESCRIPTION GLASSES, THE FONT HERE IS TINY & FOR ME, IT IS DIFFICULT BUT NOT IMPOSSIBLE TO READ. I’M SURE OTHERS FIND IT TOO SMALL AS WELL, BUT I CAN’T SPEAK FOR THEM–I CAN ONLY SPEAK FOR MYSELF. UP UNTIL NOW THERE WASN’T ANY DIALOGUE REGARDING THE CAPS UNTIL JOSH AND HIS NAMECALLING. (I FIND IT STRANGE THAT THE CAPS BOTHER YOU, BUT THE NAMECALLING DOESN’T.) I DON’T TELL ANYONE TO TYPE IN CAPS SO I CAN READ IT EASIER, SO I DON’T SEE WHY MY, OR SOMEONE ELSE’S COMMENTS TYPED IN CAPS SHOULD BOTHER ANYONE. IF YOU SEE LARGE FONT, AND IT’S ANNOYING TO YOU, THEN DON’T READ IT, BUT DON’T SAY THAT “FOR THOSE OF US READING IT, IT’S ANNOYING.” YOU CAN ONLY SPEAK FOR YOURSELF. UP UNTIL NOW, NO ONE HAS SEEN FIT TO REMARK ABOUT IT AND THERE HAVE BEEN 11 OTHER COMMENTS POSTED ON THIS PAGE IN CAPS. YES, THE MAJORITY OF COMMENTS ARE TYPED IN LOWER CASE, I CAN SEE THAT. IF THE MODERATORS OF THIS BLOG DON’T WANT CAPS, THEY’LL MAKE IT KNOWN, AND OF COURSE I WOULD COMPLY. BUT I’M NOT GOING TO ACQUIESCE TO NAMECALLERS OR THOSE WHO ENJOY DEMEANING OTHERS WHO THEY DON’T EVEN KNOW. THE ISSUE HERE IS THE UNETHICAL BEHAVIOR OF M-QUBE AND AT&T. AS FAR AS AT&T FIXING IT RIGHT AWAY, THEY MAY BE DOING THAT NOW, BUT IN THE BEGINNING THEY DUMMIED UP AND PLAYED STUPID AS TO THESE CHARGES, DOING EVERYTHING THEY COULD TO BLAME THE CUSTOMER AND GIVE NO REFUNDS. I HAD TO FIGHT TOOTH AND NAIL LAST FALL TO GET A REFUND ONLY TO HAVE ANOTHER FRAUDULENT CHARGE SHOW UP AGAIN 2 MONTHS LATER. #237 – ROBYN STATED SHE HAD REQUESTED SEVERAL TIMES FOR CREDIT ONLY TO BE BILLED AGAIN. AND DESPITE THE FACT THAT CONSUMERS HAVE BEEN COMPLAINING SINCE LAST SUMMER, THESE CHARGES CONTINUE TO APPEAR ON BILLS. THIS IS WHAT THIS BOARD IS ABOUT AND NOTHING ELSE.

  273. Cathie says:

    ANTHONY #275…WHAT ARE YOU—A PSYCHIATRIST DIAGNOSING ME AS A NEUROTIC? I DID GET A LAUGH OUT OF THAT. THERE ARE NO CROWDS HERE AND YES, I KNOW THAT TYPING IN CAPS MAY INDICATE “SHOUTING” BUT I HAVE EXPLAINED WHY I TYPE IN CAPS. IF YOU DON’T LIKE THE EXPLANATION, THEN DON’T READ THE POSTS. IT’S TOO BAD THAT PEOPLE JUST CAN’T STICK TO THE SUBJECT OF THIS BOARD.

  274. Anthony Federico says:

    Cathie, yes, I am a PSYCHIATRIST.
    Next time you go to a news stand, book store or public library, ask where you can find the books/magazines that are published with all CAPS. Then take notice to the strange look they will have on their faces.

  275. KEN M (NEW YORK) says:

    YOU KNOW. IT REALLY IS QUITE PATHETIC… THAT A VERY RELEVANT ISSUE… HAS BEEN HIJACKED BY A COUPLE OF INTOLERANT INDIVIDUALS… WHO CANNOT SEE BEYOND ALL CAPS. PLEASE… I spent last night trying to figure out why I had been charged for this scam. Fortunately AT&T erased the charges today. You really are small-minded if you can’t “read” a post if it’s delivered in CAPS. GROW UP! And focus on the issue. Thank you all for your posts. Good night from New York City.

  276. Cathie says:

    ANTHONY…AS I SAID BEFORE, THE SUBJECT OF THIS BOARD IS FRAUDULENT BILLING. YOU ARE TAKING THIS TO AN ABSURD EXTREME W/THIS BOOK STORE, LIBRARY STATEMENT. I’VE ALREADY EXPLAINED THE SIMPLE REASON I TYPE IN CAPS. WHY CERTAIN PEOPLE WANT TO TURN THIS INTO A BIG DEAL IS BEYOND ME. AND IF YOU ARE A PSYCHIATRIST, THEN I’M THE QUEEN OF ENGLAND. LET’S STICK TO THE SUBJECT ONCE AND FOR ALL.

  277. Cathie says:

    KEN…I’M GLAD YOU GOT YOUR CHARGES REVERSED. KEEP MONITORING YOUR PHONE BILL THOUGH, BECAUSE THEY REVERSED MY CHARGES ALSO, ONLY TO BILL ME AGAIN A COUPLE OF MONTHS LATER.

  278. Ken M (New York) says:

    Thank you Cathie, I will keep an eye out. Maybe Anthony and Chris are the CEO and CFO of M-Qube respectively? No uninvested individuals could be so immature. I believe this may be the beginning of the end of these types of charges… with a bit of luck. Best. K

  279. Chris says:

    Welcome to the CATHIE and Ken love-in. Ken, if you read each of my posts, I addressed the issues I had with M-Qube, and how I had resolved them, so your CFO remark contradicts your remark on “focusing on the issue”. Typing in caps IS annoying, TO ME, and most others. Addressing the issue is hardly being intolerant. In most circles, typing in caps is considered SHOUTING. This is probably why Cathie was having problems with AT&T, the whole attracting more flies with honey than vinegar thing. As stated, check your bill every month, and be careful who you give your number to. If something is free, and requires your phone number, chances are it’s not free.

  280. Cathie says:

    KEN…I’D LIKE TO THINK THIS TYPE OF BILLING WILL STOP, BUT IF YOU CHECK OUT MY POST #272..IT SEEMS IT’S GOING BEYOND CELL PHONES AND EFFECTING PEOPLE’S COMPUTERS AS WELL. HERE’S A LINK TO THAT PERSON’S COMMENT http://classactionconnect.com/cell_phone_issues/2007/08/16/verizon-complaints/

  281. ron says:

    m.qube charge of $19.99 showed up on our bill this month. i have no idea who they are, and never authorized the charges.

  282. Jairo says:

    allways pay my bill some times don’t look today i did and i notice this $19.99 charge on my bill for my sons # i ask my son and he says he never order anithing since he always make his own ring tones but m-qubeinc. may pull some info from myspace this is a fraud been charge since who knows when

  283. VICTOR RO says:

    These azzholes got 2- of my cell lines and charge $19.00. I dont know how long they ripped me off before I found out!

  284. VICTOR RO says:

    Can anybody shut this company down???

  285. Jerzy Joe says:

    Cathie,

    There is no fraudulent billing going on and M-qube is not billing people at random. People are giving their number out, to what they think is a free service and it is not. As you stated, you need to type in all caps due to your eyesight so obviously you didn’t see the FINE PRINT.

    BTW – I usually type my posts in Microsoft-word first, using a larger font, and then I copy and paste my post from Microsoft-word into the online text box and then submit my comment! Typing in all caps online is considered to be a RANT that is hard to read in most online forums…

  286. Cathie says:

    JERZY JOE…MAY I REITERATE..I DID NOT GIVE OUT MY NUMBER TO ANYONE OR ANY “FREE” SERVICE. I NEVER ORDERED A RING TONE, NEVER WENT ON THE INTERNET WITH MY PHONE, AND NEITHER DID MY HUSBAND. ALSO, THERE ARE SOME ONLINE FORUMS WHERE THE FONT IS LARGER AND EASY TO READ. THIS ONE IS NOT ONE OF THEM. ALL THINGS BEING EQUAL, I PREFER TO TYPE IN CAPS ON THOSE BLOGS WHERE THE TYPEFACE IS TINY. BTW..I TRIED YOUR SUGGESTION RE: MICROSOFT WORD AND THE FONT IS STILL SMALL, AS YOU CAN SEE BY YOUR POST, YOUR FONT IS AS SMALL AS ALL THE OTHERS.

  287. Cathie says:

    JERSY JOE..P.S. I COULD UNDERSTAND IF THERE WERE A HANDFUL OF COMPLAINTS, BUT WE HAVE SO MANY PEOPLE COMPLAINING ABOUT THIS, INSISTING THAT THEY NEVER GAVE OUT THEIR NUMBER, NEVER ORDERED ANYTHING “FREE”, THAT THERE MUST BE SOME TRUTH TO THIS FALSE BILLING.

  288. jerzy d says:

    Jerzy Joe. there is fraudulent billing going on and many people are billed without clicking into anything and especially when the “fine print” you refence is unambiguous” The Florida attorney General would not have stepped in and levied over a six million dollar fine to which AT&T would have agreed had everything been kosher, would they??? The New Jersey attorney General is presently investigating the matter also and I presume so too are several otherr states….

  289. Angela says:

    I just had a 19.95 m-qube charge removed from my AT&T account. I saw something on the net that said, “when will you die” and it asked me to enter my cell phone number to get a free text message. I didn’t realize I was going to incur monthly charges of 19.95… AT&T removed it with no hassle!

    FYI – Anyone who is having trouble reading SMALL FONTS on the net; while using the Internet Explore Web Browser – simultaneously hold down CONTROL & SHIFT on your keypad and then TAP on your PLUS KEY and your web page font size will INCREASE with each TAP.

    Hope this helps!

  290. Jerzy Joe says:

    Cathie,

    I think most of the people here posting comments “with claims of fraud,” are in the heat of the moment.
    They feel ripped off and later realize that the charges were something they caused themselves. However, they do not feel the need to repost stating that, “they were wrong” after their problem with m-qube has been solved.

    You misunderstood me regarding WORD. I meant to type your post in Microsoft Word “using a large font” so you could see what you are typing only. When you post your comment here, the large font will revert back to the forum default font size. Silly me, I didn’t realize that you wanted to read your post again and again and again after it has been posted.

  291. Cathie says:

    JERZY D…THANKS FOR YOUR POST. IT’S TRUE THAT THE FLORIDA ATTORNEY GENERAL PLACED A HEFTY FINE REGARDING THIS. THIS VALIDATES THE FACT THAT THESE ARE FRAUDULENT CHARGES. NORMALLY, I WOULD HATE TO WISH THIS FRAUDULENT BILLING ON ANYONE, BUT AT THIS POINT, I HOPE THAT THOSE WHO CONTINUE TO PREACH DOWN TO THOSE OF US WHO HAVE BEEN AFFECTED, WHO GO ON AND ON ABOUT HOW IT MUST HAVE BEEN OUR FAULT, WHO INSULT OUR INTELLIGENCE WITH REMARKS LIKE WE MUST HAVE MADE CLAIMS OF FRAUD “IN THE HEAT OF THE MOMENT” FIND THEMSELVES WITH THIS CHARGE ON THEIR BILL. ONLY THEN WILL THEY REALIZE THAT MANY OF US HAVE LEGITIMATE CLAIMS OF THIS UNETHICAL BILLING.

  292. Cathie says:

    ANGELA..YOU ARE ONE OF THE FEW WHO HAVE ACKNOWLEDGED THAT SOMEHOW YOU INCURRED THIS CHARGE BY SOMETHING YOU DID ON THE INTERNET. I KNOW THAT YOUR ACCEPTANCE OF “FAULT” WILL MAKE AT LEAST ONE OTHER POSTER HAPPY, SINCE THEY BELIEVE THAT WE ALL MUST HAVE DONE THIS TO OURSELVES. HOWEVER, THERE ARE MANY OF US WHO HAVE NOT DONE ONE BLESSED THING TO INCUR THESE CHARGES. I’M GLAD YOUR PROBLEM WAS RESOLVED SO QUICKLY.

  293. Cathie says:

    ANGELA…I TRIED THE TIP YOU POSTED TO INCREASE THE FONT SIZE ON THE PAGE, BUT IT DIDN’T WORK. TOO BAD, BECAUSE I CERTAINLY WOULD HAVE USED IT.

  294. Cathie says:

    JERZY JOE….FOR THE LIFE OF ME, I CAN’T UNDERSTAND WHY YOU AND OTHERS REFUSE TO ACKNOWLEDGE THAT SOME OF US HAVE DONE ABSOLUTELY NOTHING TO INCUR THESE CHARGES. I SUPPOSE IF IT EVER HAPPENS TO YOU, OR SOMEONE YOU KNOW, THAT WILL BE THE ONLY TIME YOU WILL BELIEVE THE POSTERS ON THIS BLOG….SILLY YOU.

  295. Chris says:

    CATHIE,

    Nobody’s denying the fact these are fraudulent or deceptive charges. So you think MQube just randomly pulls numbers out of the air. Someone subscribed you to the service. If you typed your number ANYWHERE, this might have happened. As for typing in Microsoft Word, you CAN adjust the font setting at the top. Try 72, that might work for you. See, it’s not just Josh or myself having the issues. ;o)

  296. Angela says:

    CATHIE,

    I AM SORRY THAT YOU DON’T KNOW HOW TO USE A COMPUTER. EVERY COMPUTER’S FONT SIZE CAN BE INCREASED OR DECREASED, YOU JUST HAVE TO FIGURE IT OUT. YOU ARE PROBABLY USING AM OLD COMPUTER WITH AN OLD VERSION OF WINDOWS.

    I SAID THIS WOULD ONLY WORK IN “INTERENET EXPLORE”. IT WILL NOT WORK IN I.E. AOL… TRY DOWNLOADING FIREFOX. THIS WEB BROWSER HAS A “VIEW TAB” THAT WILL ALLOW YOU TO INCREASE OR DECREASE THE TEXT SIZE. ITS SO SIMPLE THAT EVEN A CHILD CAN FIGURE IT OUT!

  297. Cathie says:

    ANGELA…I ACTUALLY DO KNOW HOW TO USE A COMPUTER SINCE IT’S PART OF MY JOB AND I’VE BEEN USING COMPUTERS FOR OVER 30 YEARS, MY FIRST COMPUTER WAS AN APPLE II GS. MY COMPUTER IS ONLY 2 YRS. OLD AND I HAVE THE MOST RECENT UPDATES OF WINDOWS. I DO HAVE FIREFOX DOWNLOADED, AS WELL S INTERNET EXPLORER. AND I’LL TRY THAT. I USUALLY GO ON THE INTERNET VIA AOL, BUT I ALSO HAVE COMCAST. THANKS FOR THE TIP. AT THIS POINT, I’M DONE W/ALL THE REMARKS AND WILL CONTINUE TO TYPE I THE WAY I WISH. THOSE WHO DON’T LIKE IT DON’T HAVE TO READ IT.

  298. Cathie says:

    CHRIS..YAH, I SEE THEY’RE COMING OUT IN DROVES HERE REGARDING MY CAPS. AS I JUST SAID TO ANGELA, I’M DONE W/THIS ISSUE AND WILL CONTINUE TO TYPE AS I WISH. I DON’T HAVE TIME TO ENTERTAIN THIS ISSUE AS IT IS INSIGNIFICANT TO ME.

  299. John says:

    m-Qube Inc. billed my ATT phone for $40. before it was caught, stopped and credited back. How in the hell are these f*ckfaces getting away with this type of fraud? Where is m-Qube Inc. located, anyone know?

  300. Keith says:

    John– I found this mailing address for m-Qube:

    M-Qube, Inc
    311 Arsenal Street
    Watertown, MA 02472

  301. Clarence E. Jennings says:

    I have two charges from mqube on my phone. I have no idea what these are for.

  302. brandon velez says:

    i have been charged for a Ringtone/AnswerTone/Game
    for $14.99 to my prepaid att wireless phone i have no idea how they doing this i never order that please help me

  303. Cathy Bugdale says:

    My beef is with Fido Cathy again bilking a family out of $200 over three months (we were slow to realize what was happening!).

    Now after two complaints I’ve basically been told that Fido is not responsible. 308 complaints is a lot of complaints on this website. So what’s to be done? I’ve contacted the Better Business Bureau, Canada AM, Protegez vous, and Consumer Alert. Hopefully this will light a fire under someone’s arse.

  304. Likhit says:

    I did not know I was being charged until I had my service suspended. There was something not right in the bill that I got and when I finally got to sit and see what the details was, it was something that I never signed up for or downloaded or acknowledged. I was using a very primitive cell phone in which Internet service is hardly functional. I called AT&T for this. The customer rep said she would credit me the amount for this month but not for months that I was being billed before. I then talked with the dispute department and the lady said I would be credited. AT&T has one of the worst services they offer as they won’t waive the fee that is required to bring the service back up (which was because I did not pay the bill owing to the fact that I was being billed for things that I never signed up for). I am cutting off two of my services very soon with AT&T. They are rippers.

  305. Steve L. says:

    I’m glad that I stumbled upon this website; I hope something can be done to stop m-Cube and others like them. I had a similar experience. I just learned that for at least five months, I have been charged twice each month at $19.99 by m-Cube with no authorization and certainly no service. This is absolutely criminal.

  306. Jane Doe says:

    Most of you all are saying that these charges have been on your bill for the last 5 or 6 months and just now noticing. Well maybe if you paid closer attetion to your bills and what your kids are doing this wouldn’t have happened!!!!!

  307. Steve says:

    Well add my name to the list. Mine is 2 charges of $5.99 each for lovesoulmate.net and I’m waiting for the results from m-cube on the other. Like everyone else I never authorized anyone to bill my Boost account. I reboost my phone when it runs out but it seemed to run out to early this time so I called Boost and that’s when I found out. I see at the bottom of this blog is a link to a class action website. Someone is interested is this scam.

  308. Steve says:

    P.S. I tried to email someone at Lovesoulmate.net (using their contact info section of website) there is no person with the name they provide at that email address. I was going to threaten them with a letter to their Attorney General but my email won”t even send. This sucks.

  309. Steve L. says:

    Jane Doe, #311: You’re absolutely right that I should be checking the bills closer, and I will, but I know what my kids are doing and I know that the charges are unauthorized. I suspect that this is the case with many of these folks. I’m glad you’re on top of things and that you are fortunate enough to have no complaint to register. For your sake, I hope m-Cube doesn’t learn your cell number.

  310. Brian from the UK says:

    Steve L,#314: Too many people in the US and UK are making the same claim for it to be put down to the ‘kids’.

    There are two questions we are asking in the UK and I suggest some of you should ask the same questions in the US.
    Why aren’t our Regulators doing more to stop this unsolicited billing?
    What percentage share of the revenue are the cell phone companies taking?

  311. Jane Doe says:

    These third party companies like mqube get your number if you put them out there. For example if you’re on the net and you get a pop up that says “WIN A FREE TRIP” and it’s ask for you’re cell phone number then they sell you’re phone number to these third party companies like mqube and them mqube starts to solicit you.

  312. Keith says:

    Again, I’ll repeat this. I do not give out my cell number to anyone but friends and family. I did not “enter” something accidently. I rarely get pop-up ads(I have an excellent pop-up blocker) and when I do, I close them, pronto. I suspect all of these things are true for others bitching about m-Qube.

    Why is that so hard for some people to understand? If you’re not having problems with m-Qube, what the hell are you doing here? Are you just here to rag on people who are getting slammed by the evil corporate nit-wits from m-Qube? If you don’t like someone using ALL CAPS, LEAVE! Seriously, is it that hard to read all caps? Is it really worth moaning about?

    OK, that is all….. for now. :)

  313. CATHIE says:

    KEITH….I ECHO YOUR SENTIMENTS EXACTLY. FOR THE LIFE OF ME I CAN’T FIGURE OUT WHY THOSE OF US WHO HAVE HAD THIS PROBLEM ARE HAVING PEOPLE TELL US THAT “YOU MUST HAVE DONE SOMETHING” WHEN WE, AS ADULTS, KNOW WE HAVEN’T. IT’S LIKE THEY ARE SCOLDING “NAUGHTY CHILDREN” TELLING US OVER & OVER THAT WE “MUST HAVE DONE IT.” THIS BLOG IS HERE FOR COMPLAINTS & FOR THOSE OF US WHO’VE BEEN SCAMMED TO HELP EACH OTHER. AND YOU’VE MADE A GREAT POINT REGARDING WHY ARE THESE PEOPLE HERE IN THE FIRST PLACE IF THEY ARE NOT HAVING ANY PROBLEMS W/THEIR CELL PHONE BILL.

  314. Wayne Brown says:

    Purchased a phone for my son and had them block all internet, downloads,etc so I wouldn’t get any surprises. I did anyway beginning last Oct. My bill suddenly went up. I was getting charged 19.99 + 1.50 tax from some company called mQube. I disputed the charges and got my money back but on the same bill that I rec’d the credits they billed me again. I have contacted mQube directly and got no satisfaction. This time the ATT rep offered to block all further charges to my sons number. We will see if it works any better than all the original
    ones.

  315. Steve says:

    A response from the company M-qube passed me off to. M-Qube is in Mass. so am I. I sent an email to a local tv station to see if they could start an investigation into this company.help@sms-helpdesk.com Thank you for your recent email to Mobile Content Customer Care.

    If you are receiving content, text messages, or charges to your cell phone and/or bill that you would like to stop, we can help you.

    Our friendly staff will respond to you within 48 hours and are here to assist you until your problem is resolved.

    You can also contact us directly on free call number for the US or CA 1800 416 6129 between 9:00am 9:00pm American Eastern Standard Time Monday to Friday, or for AU free call number 1300 766 915 between 9:00am 5:00pm Australian Eastern Standard Time Monday to Friday.

    If you have provided your cell phone number in your original email our customer care team will quickly process your request. Alternatively, please reply to this email with your cell phone number so we may action your request.

    For assistance immediately, please find below some information that may answer your questions.

    The content or text messages that you are receiving on your cell phone could consist of the following:

    – Text alerts such as horoscopes or jokes

    – Ringtones

    – Wallpapers and Images

    To join and receive these services you must do one of the following;

    Visit a website offering mobile content. Enter your cell phone number online, receive a pin and enter that pin online. Or, send a text message to a premium number you have seen on TV or in a magazine.

    The above must happen before you are considered a valid user of a service.

    You may also cancel this service at anytime by replying with the word STOP to any text message you have received. This is a standard policy for all numbers offering cell phone content.

    We hope that the above information is of assistance to you. Please remember, if you have requested to be contacted, you will be hearing from one of our representatives within 48 hours.

    Sincerely,

    Customer Care

  316. Steve says:

    help@sms-helpdesk.com
    edited version of contact email

  317. Kim D. says:

    I wrote in @ #99& 100 & periodically read the rest of the complaints that are similar to mine. All 3 of my phone #’s had kept getting charges at the beginning & I was quite on top of them. And for those of you who say you must of done something…. I HAVE A PHONE THAT SITS IN MY HOUSE IN CASE OF EMERGENCY. PHONE # HAS NOT BEEN GIVEN out not even 1x.. SO GROW UP, WHO CARES IF CATHIE TYPES IN CAPS> Someone mentioned that that is considered shouting in a chat room, well most of us are educated working people who don’t go into chat rooms, so we don’t know or care if that is considered chatting. You people are ignorant if you don’t have a complaint about MQube but yet complain about Cathie’s CAPS. Well if it is considered shouting, then good MQUBE SHOULD GET SUED & AT&T SHOULD BE HELD ACCOUNTABLE FOR ILLEGALLY, FRAUDULENTLY & DECEITFULLY TRYING TO RIP PEOPLE OFF. They denied any wrong doing last year, and it was a battle last year to get them to refund.. but now they know people are on to them.. WAS THAT LOUD ENOUGH?????

  318. Cathie says:

    KIM..LOUD & CLEAR. STATE OF FLORIDA HAS ALREADY FINED A T AND T BECAUSE OF THIS. MORE STATES SHOULD FOLLOW SUIT.

  319. Cathie says:

    STEVE…LOCAL STATIONS IN THE BOSTON AREA HAVE ALREADY DONE PIECES ON THIS. I’M IN MASS. TOO AND CONTACTED THE LOCAL STATIONS. THEY WILL NOT DO ANOTHER PIECE ON THIS SUBJECT. CHANNEL 5 SAID THEY ALREADY DID ONE.

  320. Steve says:

    I did call the 1-800 416 6129 this morning and talked to a rep. I explained my situation and she said I wiil get a refund in 6-8 weeks. we’ll see.
    Cathie..obviously local news had no effect. I will be knocking on M_Qube’s door if I don’t get a refund.If anyone is interested here is a like to a blog who the name of the person who is behind all this. http://dragontail.wordpress.com/2007/05/31/soul-mate-scam/#comment-1043

  321. Gregory Gaeta says:

    I was falsely charged by m-Qube for mobile messaging.

  322. Chris says:

    The problem is being addressed. AT&T is doing something about this. The key is to check your bill EVERY MONTH!

    Click Here

  323. Nita says:

    I found your website while I was on the phone with AT&T disputing this mqube charge. They didn’t really acknowledge it until I started asking more detail and read what I saw on the internet about this bogus company. $70 over last couple months! AT&T cancelled it and giving me a credit but I agree with the previous posts. Check your bill.

  324. Anthony Federico says:

    Information from m-Qube support found at: http://www.verisign.com/m-qube/support-faqs/index.html#01000009

    Who is m-Qube, I never signed up for anything with m-Qube?
    m-Qube is a company that helps mobile content providers distribute and bill for their products through wireless carriers. Simply put, when you visit certain sites—on the web or on your handset—and purchase a ringtone, a ringtone subscription or other mobile content, some of those sites use m-Qube’s services to link their site with your wireless carrier so that your purchase shows up on your mobile bill. In many cases you will not see the name of the content provider you signed up with on your wireless carrier’s bill. It often may simply say m-Qube. In all cases, the mobile content vendor is responsible for answering any questions regarding billing, and contacting them directly is the quickest way to resolve any concerns.

    How do I get a refund?
    You may pursue any claims for refunds or credits with your wireless carrier or the merchant. You should call your wireless carrier first. If you fill out our support form provided above and give us a valid email address, we will send you two emails. The first acknowledges that we have received your request and the second provides information about how to contact the merchant.

    MY QUESTION TO THIS FORUM:

    Why are people so up in arms regarding charges of $100 or less. GAWD!
    I hate to see how people would react if they were charger $1,000 or more???

    Do what I did and stop your complaining – Call your wireless provider and have them remove the charges. If they don’t remove the charges, COMPLAIN TO THEM – NOT A FORUM!!!

  325. CATHIE says:

    HEY ANTHONY….YOUR REMARKS “”"Why are people so up in arms regarding charges of $100 or less. GAWD!
    I hate to see how people would react if they were charger $1,000 or more???

    Do what I did and stop your complaining – Call your wireless provider and have them remove the charges. If they don’t remove the charges, COMPLAIN TO THEM – NOT A FORUM!!!”"”

    I GUESS YOU HAVE PANTS POCKETS LINED W/ONE HUNDRED DOLLAR BILLS SINCE YOU ARE MAKING LIGHT OF US COMPLAINING FOR BEING CHARGED $100 OR LESS. MAYBE FOR YOU $100 IS CHUMP CHANGE, BUT FOR ME, $100 IS HALF OF MY WEEK’S GROCERY BILL SO MY FAMILY CAN EAT. MAYBE YOU CAN AFFORT TO BE RIPPED OFF. HOW DARE YOU MINIMIZE THE COMPLAINTS ON THIS BLOG. IF YOU, IN YOUR INFINITE WISDOM, EVEN TOOK THE TIME TO READ THE CAPTION AT THE TOP OF THIS PAGE, YOU WOULD SEE THAT IT READS LOUD & CLEAR….”"M-QUBE, INC. COMPLAINTS”" C-O-M-P-L-A-I-N-T-S..WHAT PART OF THAT DON’T YOU UNDERSTAND? IT WAS SET UP TO TAKE COMPLAINTS BY CLASS ACTION CONNECT, OBVIOUSLY IN ORDER TO GATHER INFORMATION THAT MAY, IN THE FUTURE, LEAD TO A CLASS ACTION SUIT. THIS SITE IS NOT A “FORUM” AS YOU HAVE STATED. AND IN CASE YOU MISSED THE REMARKS OF SO MANY OF THOSE WHO HAVE POSTED HERE, THEY HAVE COMPLAINED TO THEIR PROVIDERS AND IN MANY CASES WERE GIVEN THE RUNAROUND. GAWD ANTHONY….DOES THAT ANSWER YOUR STUPID QUESTION????

  326. Keith says:

    Anthony–Then why did YOU come to this forum? Practice what you preach or stop preaching.

    Maybe less than $100 is no big deal to you, but it IS to those of us that found this place to share stories. If we let the butt-wipes at m-Qube get away with less than $100(or $20 or $30 or $whatever), they will feel free to up the ante. Remember, they draw interest on the money they collect from us. Scam enough people and they can make a sizable sum, EVEN AFTER THEY REFUND THE ORIGINAL BOGUS CHARGES! Are they paying us back with interest? Ha! Fat chance.

    Before the Internet, consumers had no way to communicate with each other. When I got the completely bogus charges(oh, yes, completely) on my cell phone bill, my first thought was “did I do something wrong? Am I the only person getting scammed?” Thanks to the Internet and this forum, I know I’m not alone.

    The people here complaining are the ones who noticed this bogus charge on their bill. How many people don’t even check to see if they’re being over-charged? A sizable number of people is my guess.

    But, sooner or later, they’ll notice the bogus charge on their cell phone bill and they’ll do a Google Search, they’ll find this forum, and they’ll know they’re not alone. The Internet is our place to demand accountability from corporate America. They are entitled to NOTHING MORE than we, as consumers, want to give them. This is our place to hold their asses over the fire. This is our chance to demand accountability. And you know what?

    THEY HATE THAT!!!!!!! They HATE that they cannot get away with easy money. What they do is no different than finding someone walking down the street and stealing from their wallet or purse.

    But not ours!

  327. Anthony Federico says:

    Cathie and Keith

    Go to the 2nd complain on this FORUM posted on September 24th, 2007
    Do you see my name? I WAS IN THIS M-QUBE LINE WAY BEFORE YOU! My first post here was before I fully understood what m-Qube was… *m-Qube is the billing company for online merchants that sell ringtones, a ringtone subscription or other mobile content.
    The key word here is MERCHANTS! The problem we have on hand is that these MERCHANTS use a tricky advertisement scheme to get GULLIBLE people to “unknowingly subscribe.” The MERCHANTS are the ones to address your complaints to not “m-Qube.”

    There are no BOGUS CHARGES in question. “You” or “Someone” who knows your number subscribed to a MERCHANTS service for you!
    Again: m-Qube is the company that bills for said MERCHANTS.

    I can only laugh when people say this; “my kids did not subscribe to this!” Reality check — KIDS LIE FOLKS!!!

    Cathie says: “MAYBE FOR YOU $100 IS CHUMP CHANGE”
    FYI – I live at poverty level and I can’t even afford healthcare insurance.

    PS – I guess AT&T gave me a FULL refund because when speaking to their customer service (I was not a neurotic / angry customer like you seem to be) I was well spoken, polite and professional = > REFUND!

    YOU PEOPLE NEED TO WAKE UP AND GET A CLUE!!!

  328. Kim D. says:

    Keith you are totally wrong, grow up. I never gave out the phone # to 1 of my 3 phones. It happens to people who never enter their phone # anywhere. I have never taken that phone out of the house. YET ON ALL 3 PHONES HAVE RECEIVED THESE CHARGES ON SEPARATE OCCASSIONS. I always catch them when I see it, but it happened on and off for over 1 year. You want to know why people are complaining for charges under $100? I have savings, a pension,& annuity & Roth IRA’s %& have them because I don’t let people rip me off, so MY GUESS IS THAT YOU SIT HOME & PLAY PLAYSTATION using your parents electric, and have no sense at what earning a buck is. When you grow up and have a little house of your own, it will one day bother you that you may be getting ripped off. Until then, find another forum to question people in.

  329. Kim D. says:

    Oh, Keith, sorry, that was meant for Anthony!!! I am totally sorry.

  330. Steve B says:

    Hey Anthony,
    Here’s my 2 cents. How successful were you at getting the charges removed from your girlfriends phonethe first time you contacted your provider? I would say not very otherwise you would not be the second on this BLOG of COMPLAINTS about MQube. Most of the people on this blog are just starting the process of finding out about MQUBE. I personally did not sign up for anything,the only name STEALING money from my account is MQUBE. I know now what the process is to get these charges removed thanks partley to this blog.
    WE HAVE WOKEN UP AND THE CLUES ARE IN THIS BLOG!!!!

  331. CATHIE says:

    GEE ANTHONY…YOUR REMARK “”"I WAS IN THIS M-QUBE LINE WAY BEFORE YOU!”"” MADE ME LAUGH. I DIDN’T KNOW THIS WAS A CONTEST TO SEE WHO WAS HERE FIRST, BUT MY FIRST POST HERE WAS ON NOV. 27TH..I GUESS IF YOU CONSIDER YOUR SEPT. 24TH WAYYYY BEFORE ME….BINGO, YOU THE MAN–YOU WIN!!! ALSO, WHEN I READ A REMARK LIKE “”“””Why are people so up in arms regarding charges of $100 or less. GAWD!”"….TELL ME, WHY SHOULDN’T PEOPLE BE UP IN ARMS…WE ARE GETTING SCREWED. AND PERHAPS IF YOU READ MY ORIGINAL POST WAYYYY BACK IN NOV. YOU’LL SEE THAT I WAS REFUNDED AND THEN THEY CHARGED ME AGAIN A FEW MONTHS LATER. FYI, I’M NOT NEUROTIC AND I ALSO WAS WELL SPOKEN, POLITE, & PROFESSIONAL, DESPITE THE RUNAROUND THEY TRIED SO HARD TO PULL ON ME, ALL THE WHILE PLAYING DUMB ABOUT WHAT WAS HAPPENING. SO MANY OTHERS HERE GOT THE SAME LIES FROM A T AND T.

    REALITY CHECK ANTHONY–I DON’T HAVE ANY KIDS WHO HAVE SUBSCRIBED TO ANYTHING…I HAVEN’T SUBSCRIBED TO ANY RING TONES, I DO NOT GO ON THE INTERNET ON MY CELL PHONE. I CALL PEOPLE, THEY CALL ME…END OF STORY. THERE ISN’T SOME UNKNOWN ENTITY WHO KNOWS MY NUMBER AND SUBSCRIBED TO A MERCHANTS SERVICE FOR ME. A T AND T WAS TRYING TO SCAM US. THAT IS A FACT & HERE’S THE PROOF:

    THE ATTORNEY GENERAL OF THE STATE OF FLORIDA HAS FORCED A T AND T TO PAY OUT $2.5 MILLION BECAUSE OF THESE FRAUDULENT CHARGES. SO YOU SEE, AN OFFICIAL GOVERNMENT BODY HAS INVESTIGATED AND FOUND WRONGDOING BY A T AND T. THEY WERE CAUGHT AND THEY HAD TO PAY. IT WASN’T ABOUT KIDS LYING, IT WASN’T ABOUT SOME UNKNOWN ENTITY SOMEHOW USING OUR PHONE NUMBER, IT WAS ONLY ABOUT FRAUDULENT CHARGES. YOU CAN READ THIS YOURSELF: http://www.consumeraffairs.com/news04/2008/03/fl_att_ringtones.html

    P.S. I WASN’T THE ONE TALKING DOWN TO PEOPLE WHO HAD A LEGITIMATE RIGHT TO BE ANGRY ABOUT BEING CHARGED, YOU WERE WITH THAT LINE ““””Why are people so up in arms regarding charges of $100 or less. GAWD!”"”

    ANTHONY..YOU ARE THE ONE WHO NEEDS TO WAKE UP AND GET A CLUE. WHY AFTER ALL THESE MONTHS ARE THEY STILL CHARGING PEOPLE FRAUDULENTLY? YOU ARE INSULTING EACH AND EVERY PERSON WHO KNOWS THEY DID NOTHING TO INCUR THESE CHARGES. EIGHT MONTHS AFTER YOUR FIRST POST, PEOPLE ARE STILL BEING CHARGED. WAKE UP…A T AND T STILL HAS THEIR FINGER IN THE COOKIE JAR!!!

  332. Anthony Federico says:

    Steve B says:
    “How successful were you at getting the charges removed from your girlfriends phone the first time you contacted your provider?”

    Answer – One call to AT&T and she never had a problem again – seriously! Only, because I caught the m-Qube charge on my bill after the first billing… If you are one of these people trying to get m-Qube charges removed from your account after several months of re-bills; “the way AT&T sees it” your are trying to get a service YOU subscribe to — for FREE. (There are dishonest people out there who would do so. How does AT&T distinguish the honest complaints from the deadbeats looking for FREE service)?
    If you were ever in retail, you would know that customers s*uck … Here is a site for ya… http://www.customerssuck.com read the forum complaints…

    Steve B says: “Here’s my 2 cents. I would say not very otherwise you would not be the second on this BLOG of COMPLAINTS about Mqube.”

    Answer – Your 2 cents isn’t worth ONE cent… I subscribed to this complaint thread in Sept. therefore, I am notified by email when a now post is published. I continue to read all the “stupid people” complaints because I have no life and I find it amusing.

    Cathie: I will not read or respond to your “ALL CAPS” (block paragraph) RANT!

  333. Anthony Federico says:

    Kim D. says: Keith you are totally wrong, grow up. I never gave out the phone # to 1 of my 3 phones. It happens to people who never enter their phone # anywhere.

    Anthony says: Firstly, get the name right. Secondly, I previously stated that “SOMEONE ELSE” must have subscribed you to one of these services, billed by m-Qube. You put your foot in your mouth, go back and read my post.

    Kim D. says: I have savings, a pension,& annuity & Roth IRA’s %

    Anthony says: Must be nice to have a pension, & annuity & Roth IRA’s? I am bankrupted with bad credit living in an apartment. Again, I live at poverty level. (go back and read my post.)

    Kim D. says: I don’t let people rip me off,

    Anthony says: no one is ripping you off. Contact your wireless service provider for a refund. I am sure that they will value you as one of their customers, and give you a refund — if you DESERVE a refund.

    Kim D. says: MY GUESS IS THAT YOU SIT HOME & PLAY PLAYSTATION using your parents electric, and have no sense at what earning a buck is.

    Anthony says: Firstly, stop playing the guessing game, I am 46 y/o and I have been on my own for over 20 years, secondly, I have never played PLAYSTATION!!!

    Kim D. says: When you grow up and have a little house of your own, it will one day bother you that you may be getting ripped off. Until then, find another forum to question people in.

    Anthony says: You are way off base as your crystal ball is malfunctioning. I struggle to keep a roof over my head.

    In closing: Be more adult/mature and on top of your bills and you will not have these issues ever again!

    PS – Out of all the complaints on this forum, I am the only person that has the guts to post my “FULL – REAL” name.

  334. Chris says:

    CATHIE, and every else who claims they didn’t enter a number anywhere, it is possible that you got registered without knowing.

    Spam Migrates to Cellphones

    From the Article:
    “Most phone spam is actually e-mail that comes through gateways linking the Internet and cellphone networks, industry executives said.

    Most wireless phones have a dedicated e-mail address. At AT&T, for example, it is a customer’s cellphone number followed by (AT)text.att.net. Using computers, spammers create millions of possible number combinations, then send messages to those addresses.”

  335. Keith says:

    Anthony–I did NOT give out my number to anyone, EVER. Not ever! I’m sure my “kids” didn’t, since my kids consist of two cats and one dog. Cats can be sneaky, but I’m guessing they haven’t learned the fine art of conversing or texting on a cell phone. And the dog? Come on. Man’s best friend. He’s innocent. I’m sure of it.

    How they got my number, I do NOT know, but I didn’t give it to them or anyone else who would or could pass it on. It’s that simple.

    Scammers have ways of getting unlisted and unpublised phone numbers. That’s why they’re called “scammers”. They do not operate within ethical or typical boundaries of business. They scrath and claw and cheat their way to revenue.

    Why are you so sure that everyone here who says they didn’t give out their phone number is wrong? If it were just a couple of us, I’d be right there with you. But since there are many, MANY who say they didn’t give out their numbers, simple common sense says they’re telling the truth. If we’re all “lying”(or whatever), someone would break ranks and say “you morons are lying”. The only person saying many people are lying and you’re the beacon of truth is YOU.

    You. Are. Wrong.

  336. Keith says:

    Kim D. says:
    Oh, Keith, sorry, that was meant for Anthony!!! I am totally sorry.////

    No problem, Kim. Apology accepted. :)

  337. Anthony Federico says:

    Keith, I went to a site online that asked you to “enter your cell phone number and get a free text message.” At the time, I was angry with a friend of mine in NY, so I entered his cell phone number. Wonder if he got the bill?

    Bottom line is this: SOMEONE, or ANYONE that knows your cell phone number could have subscribed you to one of the services billed by m-Qube…

    Give “me” “your cell phone number” and lets see if “I” can’t activate some charges on your wireless account?

  338. Kim D says:

    Keith,

    Talk about getting it right, if you read my complaint accurately, your statement about being on top of my bills is totally mis-read, I was on top of all 9 bills that they tried to bilk me on. I made phone calls each month. I wasn’t foolish & immature like you, entering someone else’s phone #, and you want to know why people don’t list their full names, it because dishonest people like M-QUBE & AT&T rip people off. If you were as smart as you say you are, then you woulnd’nt have made the statment about us making a big deal of fraudelent charges under $100, YOUR THE ONE THAT PUT YOUR FOOT IN YOUR MOUTH. And again I reiturrate, being that you didn’t read my complaint accurately, one of my phone #’s has never been given to anyone…. Maybe you will learn not to post information on the web one day. And byt he way my real name is still Kim. I don’t have a crystal ball, but you need a rude awakening. You put your foot in your mouth in many ways… I could act like you and “quote” everything, but who cares. 46 year old putting his girlfriends phone # in a website b/c he is angry with her, doesn’t sound to me like you are actually a 46 year old…

  339. Kim D says:

    Again I did it again, that was meant for ANTHONY FEDERICO, not Keith. Again, Keith, I apologize… I tried to delete your name, but didn’t see it until it posted.

  340. Anthony Federico says:

    Kim D says: 46 year old putting his girlfriends phone # in a website b/c he is angry with her, doesn’t sound to me like you are actually a 46 year old…

    Anthony Federico says: I NEVER referred to my girlfriend in post #342… Go back and read it more carefully, then read the fine print the next time you subscribe to a cellular content provider. (Post #342 – “At the time, I was angry with a friend of mine in NY, so I entered HIS cell phone number. Wonder if HE got the bill?”)

    You have proven to me that you CAN NOT even comprehend my very clear post, therefore your argument regarding this matter has no credibility. Furthermore, if you can not read, I believe that you can not handle the responsibility of having a wireless account.

    BTW – I have had a wireless account with AT&T for eight years and I have NEVER had a problem with the company.

    PS – Learn how to spell!

  341. Steve B says:

    Hey Anthony,
    So according to you and your “Bottom line is this: SOMEONE, or ANYONE that knows your cell phone number could have subscribed you to one of the services billed by m-Qube…”
    we all have a “friend” like you who has given our # to Mqube because they are mad at us? You need to get some help.

  342. Keith says:

    Anthony–My friends wouldn’t give out my cell number just as I wouldn’t give out there’s.

    Why is it you refuse to believe the truth? That truth is companies have a way of getting private information. So does our government. If there is a demand for private info, someone will supply it, legal or not. It’s simple economics at work. Why are there cocaine dealers and whores? Because there is a demand for an intoxicating white power and a demand for, ummm, companionship ;) .

  343. Keith says:

    Kim D says:
    Again I did it again, that was meant for ANTHONY FEDERICO, not Keith. Again, Keith, I apologize… I tried to delete your name, but didn’t see it until it posted.

    Now cut that out! :)

  344. Anthony Federico says:

    I refuse to argue with people that do not have the intellect, combined with good people skills to have a small charge of 19.95 removed from their AT&T bill. I had no problem doing so… Some people are just not capable of getting a job “done right” the first time.

    Sad!

  345. Anthony Federico says:

    You have no imagination. Maybe you have a friend or family member, “etc” who saw a web site online, that claims to send a “free text message to you if you enter your cell phone number” containing a joke, horoscope or romance etc, and this person decided to send this free text message to you as a nice gesture? (All and anything is possible.)
    I reiterate (All and anything is possible.) Use your imagination please. Remember – there are millions of Americans – and less then 350 complaints regarding this matter on this board.
    If m-Qube was guilty of multiple counts of fraud as many have claimed, eight months later, they would be out of business and people would be in prison.

    Fact is; m-Qube a legitimate company and they are here to stay.

  346. Chris says:

    Anthony’s point is this, anybody with your phone number could have signed you up for this. I can see why it happened to him ;o) Once again: “Most wireless phones have a dedicated e-mail address. At AT&T, for example, it is a customer’s cellphone number followed by (AT)text.att.net. Using computers, spammers create millions of possible number combinations, then send messages to those addresses.”

    CLICK HERE and read the article about Spam Migrating to Cell Phones.

    I think we can all agree that we all got charges we didn’t want, and that AT&T (or whomever) will fix them for you.

  347. CATHIE says:

    ANTHONY (FULL “REAL” NAME) FEDERICO….IS THAT REALLY YOU ANTHONY, OR DO YOU HAVE SOME DISGRUNTLED FRIEND USING YOUR NAME ON THIS PAGE?….I MUST ADMIT, YOUR COMMENTS ARE GETTING FUNNIER & FUNNIER…SO NOW THOSE OF US HERE WH HAVE STATED WE NEVER INCURRED THESE CHARGES ON OUR OWN MUST HAVE “FRIENDS” PERHAPS USING OUR CELL PHONE NUMBER TO ORDER THINGS BECAUSE THEY ARE ANGRY AT US…TOO FUNNY!

    “”"Keith, I went to a site online that asked you to “enter your cell phone number and get a free text message.” At the time, I was angry with a friend of mine in NY, so I entered his cell phone number. Wonder if he got the bill?”"” SO ANTHONY, YOU PUT IN YOUR FRIEND’S NUMBER BECAUSE YOU WERE ANGRY WITH THEM…WE SHOULD ALL HAVE FRIENDS LIKE YOU. THIS ALONE TELLS ME THAT YOU ARE JUVENILE. I’VE BEEN ANGRY W/PEOPLE BEFORE, BUT AS A MATURE ADULT I CERTAINLY WOULDN’T DO ANYTHING THAT WOULD EFFECT THEIR BILL OR CREDIT.

    “”"Cathie: I will not read or respond to your “ALL CAPS” RANT!”"” HOW CONVENIENT!! YOU HAD NO PROBLEM RESPONDING BEFORE. IT’S FUNNY THAT WHEN I POSTED A LINK REGARDING THE FLORIDA ATTORNEY GENERAL’S OFFICE FINDING CULPABILITY WITH AT&T AND THAT AT&T HAD TO PAY OUT 2.5 MILLION TO ITS CUSTOMERS, YOU JUST DIDN’T WANT TO ADMIT YOU ARE WRONG AND THAT THE REST OF US HAVE A LEGITIMATE COMPLAINT BECAUSE WE DID NOT SUBSCRIBE TO ANY EXTRA SERVICES, RINGTONES, ETC. NOPE, NOT ONE WORD ABOUT THAT PROOF!! YOU JUST TOTALLY IGNORED THAT. THAT ARTICLE SPELLED IT OUT IN BLACK & WHITE. SO YOU USED MY TYPING IN CAPS TO “NOT RESPOND.” EXCUSES, EXCUSES.. IT’S GETTING FUNNIER & FUNNIER…YOU’RE A REAL FUNNY GUY. HEY! MAYBE YOU’RE NOT REALLY A GUY…MAYBE YOU’RE A WOMAN POSING AS A GUY!

    “”Sad!”"…YES, IT IS SAD THAT PEOPLE LIKE YOU FEEL THAT YOU HAVE THE RIGHT TO TALK DOWN TO OTHERS, BELITTLE THEM, MAKE ASSUMPTIONS, ETC.. I DON’T KNOW WHAT YOUR PROBLEM IS, BUT YOU DEFINITELY HAVE ONE.

    YOU’LL BE HAPPY TO KNOW THAT THIS WILL BE MY LAST RESPONSE TO YOU AND Y O U R RANTINGS.

  348. CATHIE says:

    CHRIS…THANKS FOR THE INFORMATION REGARDING HOW SOMEONE CAN ACCESS OUR CELL PHONES. I DON’T HAVE INTERNET ACCESS ON MY CELL PHONE, SO THIS DOESN’T APPLY TO ME. MY CHARGES WERE CLEARLY FRAUDULENT.

  349. CATHIE says:

    KEITH, STEVE B, KIM D….I THINK AT THIS POINT THE MAJORITY OF US KNOW THAT WE DIDN’T INCUR THESE CHARGES ON OUR OWN. ANTHONY CLEARLY IS ENJOYING HIS JUVENILE BEHAVIOR AND IS ENJOYING INSULTING US. I, FOR ONE, WILL NOT INDULGE HIM ANYMORE. HE CAN POST WHATEVER HE WANTS, SAY WHATEVER HE WANTS ABOUT ME, ETC. BUT I WON’T BOTHER TO RESPOND ANYMORE. HE OBVIOUSLY WANTS US TO DEFEND OURSELVES SO HE CAN CONTINUE THIS SICK LITTLE GAME HE’S PLAYING. ANY MATURE, LEVEL-HEADED ADULT WOULD GIVE ANOTHER ADULT THE BENEFIT OF THE DOUBT WITH REGARDS TO THESE FRAUDULENT CHARGES, ESPECIALLY WHEN THERE ARE SO MANY OF US WITH THE SAME PROBLEM. MY LINK TO PROOF THAT AT&T IS CULPABLE WAS NEVER MENTIONED BY ANTHONY BECAUSE IT PROVED HIM WRONG. ANYONE READING IT COULD SEE THAT AT&T WERE HELD RESPONSIBLE.

    LASTLY,HERE ARE A FEW OF ANTHONY’S REMARKS WHICH DON’T ADD UP..AND ALSO A REMARK FROM ME TO ANTHONY & HIS RESPONSE:

    (332) FYI – I live at poverty level and I can’t even afford healthcare.

    338)Anthony says: Must be nice to have a pension, & annuity & Roth IRA’s? I am bankrupted with bad credit living in an apartment. Again, I live at poverty level.

    (338) Anthony Federico says: PS -Out of all the complaints on this forum, I am the only person that has the guts to post my “FULL – REAL” name.

    LASTLY…(278)Cathie says: ANTHONY #275…WHAT ARE YOU—A PSYCHIATRIST DIAGNOSING ME AS A NEUROTIC?

    (279)Anthony Federico says:
    Cathie, yes, I am a PSYCHIATRIST.

    I GUESS A PSYCHIATRIST COULD BE BANKRUPT, HAVE NO HEALTH INSURANCE, LIVE AT POVERTY LEVEL, ETC. BUT I’M FINDING IT HARD TO BELIEVE THAT A BOARD CERTIFIED PSYCHIATRIST WOULD POST THEIR FULL REAL NAME ANYWHERE ON THE INTERNET. FIRST NAME MAYBE, BUT THEIR “FULL REAL NAME” AND EVEN THEIR SUPPOSED PROFESSION…I THINK NOT. HE MUST THINK WE’RE FOOLS. THE LONGER WE ENTERTAIN THIS PERSON W/RESPONSES, THE LONGER HE’LL KEEP PLAYING THIS GAME. A PSYCHIATRIST – THAT’S THE FUNNIEST ONE YET!!!

  350. Anthony Federico says:

    Cathie,

    My advice to you is:
    1. Call AT&T and get these small charges removed from your account. If you can not do so, cancel your AT&T account and then file a complaint with the small claims court, to get your 19.95 plus court cost back.

    2. Learn how to manage your accounts better so you can avoid these type of problems.

    BTW – As I stated in a previous post “I have a hard time reading all caps” and you stated, “if you don’t like me typing in all caps, then don’t read my post” Well, I took your advice, I don’t read your posts/rants.

  351. Jerzy Joe says:

    I can’t believe that the same dumb people (Cathie in particular) are still upset over this issue.
    I found it to be a pain in the neck when I had to call AT&T to get a m-Qube charge removed from my bill. However, AT&T quickly refunded the charges.

    In life, s*it happens and you have to roll with the punches and move forward!
    Try it some time!

  352. Brian from the UK says:

    hi Cathie,
    I suggest you completely ignore the posters that have resorted to personal insults.

    regards
    Brian

  353. Chris says:

    I thought it funny too that Anthony was a bankrupt psychiatrist. He’s either horrible at his profession, or is just a big troll. As I stated, if you don’t think you signed up for this, then you were probably spammed. I think we’ve been beating a dead horse for a while here, and this thread has evolved into the CATHIE vs The Bankrupt Psychiatrist show. Call AT&T and they will fix it. Any more complaints posted on this thread about AT&T means that the person posting is too lazy to read the previous posts. 357 posts should be enough to provide EVERYONE the answer they are looking for.

  354. Anthony Federico says:

    Chris,

    This whole spam topic introduced to us by you has nothing to do with the problem that people are complaining about in this thread whatsoever.
    The problem on hand is that people HERE were receiving monthly recurring charges of $19.95 “or so” for a subscription with an online merchant billed by m-Qube. NOT SPAMMERS. Spam to your AT&T account would not involve m-Qube.

    “Who is m-Qube, I never signed up for anything with m-Qube?
    m-Qube is a company that helps mobile content providers distribute and bill for their products through wireless carriers. Simply put, when you visit certain sites—on the web or on your handset—and purchase a ringtone, a ringtone subscription or other mobile content, some of those sites use m-Qube’s services to link their site with your wireless carrier so that your purchase shows up on your mobile bill. In many cases you will not see the name of the content provider you signed up with on your wireless carrier’s bill. It often may simply say m-Qube. In all cases, the mobile content vendor is responsible for answering any questions regarding billing, and contacting them directly is the quickest way to resolve any concerns.”

    BTW
    Chris says: I thought it funny too that Anthony was a bankrupt psychiatrist.

    Anthony says: Chris, I stated is an earlier post that I thought Cathie was neurotic and her rebuttal to me was, “what are you a psychiatrist?” And with clear sarcasm I stated, “YES I am a psychiatrist.” You believed me? Like a stated in an earlier post, people here are GULLIBLE!

  355. Jerzy Joe says:

    Chris, I read the article concerning your spam theory regarding m-qube. Although I am sure that spamming happens via cell phones, that is not the case that applies to m-Qube complaints. Cell phone spammers and m-qube subscriptions are entirely two separate entities.

    According to the spam article in question, charges received from Spammers would be charged on a per text message basis and billed exclusively by your cell phone carrier only – not a third party billing.

    >>The Article states: “The fees that customers pay to receive messages are a source of profit for the phone companies. It is hard to estimate how much they make. Many consumers pay for a monthly plan that allows them to send and receive large numbers of messages. But for those without a plan, getting as few as 10 unsolicited text messages a month at 20 cents each would cost an extra $24 a year.”<<

    Charges billed by m-qube would be a recurring charge at a monthly flat rate for a service provided by their clients.

  356. Brian from the UK says:

    From Forbes Wireless Stock Watch 02.10.06,

    Every time a consumer buys something, it gets billed to his or her cell phone. The carrier collects it, keeps about 30% to 40% of the proceeds and sends the rest to m-Qube, which then shares a percentage of the balance with the content provider. While m-Qube won’t disclose actual sales figures, Glass says its revenue grew 1,300% in 2005 over 2004.

    Everybody is taking a cut and passing the blame down the chain.

  357. Kim D. says:

    This is a response somewhat towards Anthony Federico again…
    By the way, I do know how to spell. I don’t spend much time on the computer at home, this isn’t my priority, so if I have made a spelling error soooo whhhattt! Unlike you, I am not bankrupt, and I know how to manage my money. I do check my bills every month. Unlike you, I don’t have too many bills. MINE ARE ALL PAID>

    Next week Anthony will be on this website under another “REAL NAME”. U have 2 much time on yoru hands… Please find another place to post, if you don’t have anything intellegent to say. I am glad I am mature enought to not have any friends that act like you.

    For all those who are on here for the M-Qube complaints,
    1. Keep an eye out each month on your bill b/c even though they say they credited you & put a block so it doesn’t happen again, believe me it usually does.
    And by the way Anthony, I was with Cingular for many years, and this didn’t happen until AT&T took them over. Maybe you should get a job as a proof reader & you won’t be bankrupt anymore. Goodbye to Anthony…
    & Sorry to everyone else for going a stray & wasting my time answering Anthony’s posts. AND CATHIE, ignore him toooo… maybe he will go away!!! His famous line “Learn how to manage” funny, he couldn’t manage paying bills and says he is bankrupt… wow what a man… Beyonce must have sung “What a Man” for him!

  358. Kim D. says:

    By the Way anthony,

    You balled me out for not reading correctly, you said I was wrong about “girlfiend”, that you never said girlfiend, MAYBE YOU SHOULD READ YOUR “ORIGINAL” POST”… Maybe you should read below: I copied this from your original POST # 2…
    Anthony Federico says:
    I stumbled upon a web site that said to “enter your wish and receive a free text message on your cell phone.” So I entered my girlfriends cell number and then she started getting billed 19.95 a month. I am totally pissed that this company did this. I did not give them authorization to bill her cell phone monthly. It is not even my cell phone account to give authorization.
    m-Qube has a big time scam going on here…

    And then in your last rant to me you
    you state:
    Anthony Federico says: I NEVER referred to my girlfriend in post #342… Give me a break… you referred to your “girlfriend in post #2″….

    So Anthony, I wasn’t wrong, you just can’t keep your lies straight.
    Before you try to belittle people, get your stories straight.

    So begone before someone drops a house on you!

  359. Keith says:

    Anthony— I did a Google Search using “Dr. Anthony Federico”. A listing DID pop-up for such a doctor. He(you?) graduated from Niagra University…………….. in 1951.

    So, you’re either about 90 years old or you’re lying.

  360. Keith says:

    Should be about 80 years old above. Mis-typed and astigmatic eyeballs.

  361. Anthony Federico says:

    Kim D
    My first post on this board was a legitimate complaint after I used my girlfriends cell phone number to get what I thought was a free text message. I only used her cell phone number because I had the text messaging feature disabled on my cell phone. (My girlfriend and I live together so her bills are my bills.)

    Months after my first post here dated: September 24th, 2007 I was mad at a male friend from NY, so I went back to the same web site that offered free text messages and I entered his number. (this was stated here to show ONE example of how a person could be charged by m-Qube without requesting it themselves) Yes it was immature, but I am a big kid and proud of it!

    Yes, a poverty stricken bankrupt person “such as I” that really needs the money, was not as up-in-arms (regarding m-Qube) “as you” who claim to have tons of assets. In addition, I managed to clear my m-Qube matter with one simple call to AT&T. What’s the problem Kim?

  362. Anthony Federico says:

    Kim D. says: (post 99)
    Cingular/AT&T has billed 19.99 & 9.99 charges over past several months fo M-Qube & other things we never heard off. They keep telling me my son downloaded & that is why I am billed. He hasn’t had download access on his phone, but they keep saying he must get around it somehow.

    Anthony Says: Ahhh your son? That explains why m-Qube keeps disappearing and re-appearing on your monthly AT&T statement.
    Like a parent to deny, deny, deny!

    Solution: take away your sons cell phone and your m-Qube problem will go away once and for all. Now that I have solved your dilemma, I rest my case therefore (case #99 Kim D. vs. AT&T / m-Qube) is closed!

  363. Jerzy Joe says:

    I agree with Anthony! I am sure that Kim, Cathie and the other people here, have kids, grand kids, nieces, nephews, brothers, sisters etc. It only takes a kid (1) second to enter their number at one of these online sites. Why a kid would do so could be a million different reasons. If a kid is questioned as to whether or not he had anything to do with their m-Qube bill, a kid will say no every time at fear of getting in trouble with their parents.

  364. Roxanne says:

    I have been hanging w/ you guys as a silent partner ever since my post #266. I see that there’s just no end to Anthony’s many talents…and what ever happened to the other dumb ass named Josh – or…that was really you wasn’t it Anthony?

  365. JERZEY JOE says:

    I HAVE NO KIDS, I HAVE NO KIDS, I HAVE NO KIDS. MY CHILDREN ARE ALL GROWN ADULTS. I HAVE NO GRANDCHLDREN. I HAVE NO NIECES AND MY NEPHEWS ARE ALL GROWN ADULTS. NONE OF THEM HAVE CHILDREN. THERE ARE NO LITTLE KIDS IN MY LIFE. MY CELL IS USED EXCLUSIVELY FOR CONVERSATION ONLY. NEITHER MY HUSBAND, NOR MYSELF HAVE INTERNET ACCESS ON OUR PHONES.

    AND FOR THE RECORD, MY FRAUDULENT CHARGES WERE REVERSED DESPITE NO ADMISSION OF ANYTHING ON AT&T’S PART WHEN I COMPLAINED AND PRESSURED THEM TO DO SO. THEY THEN BILLED ME FRAUDULENTLY TWO MONTHS LATER AND REVERSED THOSE CHARGES ALSO. I NEVER SAID I HAD A PROBLEM GETTING MY CREDIT, I DID SAY THAT THEY DID NOT OFFER UP THE CREDIT WITHOUT SOME PRESSURE, AND THEY CONTINUE TO DENY CULPABILITY TO THEIR CUSTOMERS, DESPITE FORKING OVER $2.5 BILLION TO THEIR FLORIDA CUSTOMERS VIA THE ATTORNEY GENERAL OF FLORIDA.

    JERZEY JOE…YOU CAN’T BE SURE ABOUT ANYTHING IN LIFE.

  366. Roxanne says:

    True enough about the kids and those ripoffs know that. That’s all a part of their scheme. Just a coincidence that all these kids chose m-Qube?

  367. Jerzy Joe says:

    CATHIE, I READ THE WEB PAGE AT:
    http://www.consumeraffairs.com/news04/2008/03/fl_att_ringtones.html
    AND I BELIEVE THAT YOU MISUNDERSTOOD THE WHOLE ARTICLE COMPLETELY. MAYBE BECAUCE THE ARTICLE WAS NOT WRITTEN IN ALL CAPS YOU HAD TROUBLE READING IT.

    Article states >AT&T has agreed to make restitution to Florida consumers who were unknowingly billed for “free” cell phone ringtones. The cooperative agreement reached by the Attorney General’s CyberFraud Task Force with AT&T Mobility will establish a new model for the advertising and billing of cell phone content, McCollum said.Besides agreeing to the refunds, AT&T says it will police representations made in internet advertising for cell phone content to ensure fair and full disclosure.Often, these charges were for ringtones or other services which were advertised as “free,” but resulted in customers unwittingly being signed up for costly monthly subscriptions for third-party content, including horoscopes, wallpaper and other cell phone-related content.Teens targeted
    Investigators further determined that these third-party content offers often target teens who frequently respond to these advertisements because they think the services are “free,” and download them to their cell phones, not knowing their parents will later be charged.<

    THIS ARTICLE HAS ONLY PROVEN TO ME EXACTLY WHAT SOME PEOPLE HAVE BEEN SAYING ALL ALONG. YOU OR SOMEONE YOU KNOW SUBSCRIBED YOU TO SOME TYPE OF 3-RD PARTY SERVICE.

    YOUR CASE IS NOT SOME RANDOM WRONGFUL BILLING.

  368. Jerzy Joe says:

    AT&T WAS NOT FINED IN ANY WAY AS YOU HAVE STATED. A FINE WOULD ONLY BE ACHIEVED IN A COURT OF LAW. IT APPEARS TO ME THAT AT&T MADE A NOBLE OFFER AS A GOOD BUSINESS PRACTICE. THE AMOUNT PAID BY AT&T WAS IN THE MILLIONS, NOT BILLIONS AS YOU HAVE INCORRECTLY STATED!

  369. Anthony Federico says:

    Roxanne says: #369

    I have been hanging w/ you guys as a silent partner ever since my post #266. I see that there’s just no end to Anthony’s many talents…and what ever happened to the other dumb ass named Josh – or…that was really you wasn’t it Anthony?

    Anthony says: Incorrect

  370. Jerzy Joe says:

    Cathie,

    a) You do not need to have internet access on you phone to subscribe to a text messaging service. This can be done from any PC.

    b) There must be mischievous kids out there going to these free ringtone/text messaging sites and entering random numbers (like playing the lottery) for kicks.

    Go read post 162 by Tony

  371. Steve B says:

    I have a theory on how my Boost phone got charged… When I’ve called Boost customer service in the past 3 months (which is about how long I’ve been a customer) to check something in my account, I have to give them my phone number and the pin number on my account so they can access my account. Now suppose, in theory, Someone has a website that collects money from MQube and has a friend who works at Boost who is dishonest enough to bill an unsuspecting new customer and get a kick back from the person who owns the website. I don’t have kids, etc… in short, done NOTHING to warrant charges to my bill. I’ve started noticing these ads on tv for these stupid services… “Play spin the phone to find out your true mate. Text 21111199494 to get the answer” PLEASE who would sign up for this crap. I’m 59 years old and happily married, certainly not me.

    And by the way I called Boost when I noticed my prepay minutes ran out too soon and asked politely about the charges they said they could not refund the money to my account. I would have to contact M-Qube. And that’s how I ended up here to find out what other people are going thru to get this fixed.

  372. Anthony Federico says:

    Steve B,

    This concept is purely speculation and you have no proof or evidence to support your claims. In a court of law your would need proof.

    How does a dishonest employee working for a large corporation collect monies/kick back from a corporate bank account? In theory this friend who works at Boost would be stealing from Boost.

    Case dismissed!
    Next>>>

  373. Roxanne says:

    When I called Verizon about March & April charges (ringtones and flycell, what the hell is that?) I was already hot. Then when she (the rep) played stupid like she didn’t know this shit has been going on, I got more pissed. Somewhere in 06 when I first signed w/ them, they got me for some joke thing. I figured w/ all the button pushing I had been doing, getting to know my new phone, that probably I did it on accident. So I payed it and never looked back….until now. I don’t use text ever – so when I saw $$ owed for it, I ended up here w/ you guys. I don’t get a paper bill and I’d never go on line to look at it. If I had kids I would surely blame them before I would think that my phone company would knowingly straight out rip me off. They know that kids are taking the fall for them and they’re running w/ it. Enough said, she took off for one month and I have to eat the other. My contract is up for renewal in Aug… humm.

  374. Steve B says:

    I am sick to death of you Anthony Frederico. Go F yourself you arrogant A HOLE. Here is what the facts are… Boost allowed Mqube to STEAL money from my account without my consent for something I did not sign up for and I have to track down who Mqube is STEALING my money for and call some company in Australia to get my stinking $47.92 refunded in 6-8 weeks. It ain’t the money it’s the principal!!!!

  375. CATHIE says:

    ROXANNE..IT SURE SEEMS LIKE KIDS ARE GETTING BLAMED FIRST. THE PHONE COMPANIES ALWAYS MENTION THAT FIRST. THOSE OF US WITHOUT KIDS KNOW BETTER. IF YOUR CONTRACT EXPIRES IN AUGUST, YOU MAY NOT NEED TO SIGN ANOTHER CONTRACT WITH VERIZON. MY CONTRACT ENDED WITH AT&T AND I COULD JUST GO MONTH TO MONTH WITH THE PRESENT PLAN I HAVE, WITHOUT HAVING TO SIGN A NEW CONTRACT. THEY TRY TO GET YOU TO SIGN A NEW CONTRACT BY OFFERING YOU A NEW/UPGRADE PHONE, BUT YOU DON’T HAVE TO RENEW OR SIGN A NEW CONTRACT IF YOU DON’T WANT TO. THAT WAY YOU CAN STAY WITH THEM UNTIL YOU FIND A BETTER CONTRACT, ETC. AND NOT HAVE TO SIGN A COMMITMENT WHICH WILL COST $$$ TO END EARLY. SOMEHOW I THINK IF YOU GO MONTH TO MONTH, YOU WON’T BE GETTING ANY FRAUDULENT CHARGES…BUT WHO KNOWS.

  376. CATHIE says:

    JERZY JOE….MEA CULPA (LATIN FOR MY BAD/MY FAULT)…THE $2.5 BILLION WAS A TYPO…IT WAS $2.5 MILLION. I DIDN’T SAY THAT IT WAS A FINE & I UNDERSTOOD THE ARTICLE COMPLETELY. THERE WERE SOME PEOPLE WHO WERE CHARGED BY ORDERING RING TONES, ETC., OR THEIR KIDS DID. BUT AS MANY OF US HAVE STATED (AND IT’S OBVIOUS YOU DON’T WANT TO BELIEVE US) WE DID NOTHING OURSELVES TO INCUR THESE CHARGES. PERHAPS SINCE THEY WERE BEING PAID THESE CHARGES BY PEOPLE WHO DIDN’T NOTICE THEM ON THEIR BILL, AT&T DECIDED TO TAKE IT A STEP FURTHER. AT&T AGREED TO PAY OUT THE MONEY BECAUSE THEY DIDN’T WANT THE ATTORNEY GENERAL’S OFFICE TO PURSUE THIS FURTHER. THIS $2.5 MILLION IS PROBABLY MONEY THEY HAVE ALREADY SCAMMED FROM THEIR CUSTOMERS. AT&T CERTAINLY DOESN’T WANT THIS TO GO FURTHER. IT SURELY WASN’T OUT OF THE GOODNESS OF THEIR CORPORATE HEART THAT THEY OFFERED TO PAY. BETTER TO OFFER TO PAY OUT SOMETHING THAN TO HAVE THIS SNOWBALL INTO A LAWSUIT THAT WILL BE PUBLICIZED AND THEN ALL STATES WILL JOIN IN. THE ARTICLE DOES NOT PROVE THAT WE DID ANYTHING TO INCUR THESE CHARGES. IT SUGGESTS THAT CONSUMERS MAY HAVE BEEN UNAWARE THAT THERE WERE CHARGES SINCE SOME OF THESE OFFERINGS WERE LABELED “FREE”. I BELIEVE THAT TO BE DECEPTIVE ADVERTISING (AND MAYBE THE ATTY. GENERAL OF FLORIDA DID TOO), BUT GO AHEAD, PICK THAT APART TOO…

  377. Jerzy Joe says:

    Cathie writes – AT&T AGREED TO PAY OUT THE MONEY BECAUSE THEY DIDN’T WANT THE ATTORNEY GENERAL’S OFFICE TO PURSUE THIS FURTHER (opinion)
    >Article states- AT&T should be commended for being the first wireless company in the industry to offer this reform.” (fact)

    Cathie writes – THERE WERE SOME PEOPLE WHO WERE CHARGED BY ORDERING RING TONES, ETC., OR THEIR KIDS DID.

    >Article states- Investigators further determined that these third-party content offers often target teens who frequently respond to these advertisements because they think the services are “free,” and download them to their cell phones, not knowing their parents will later be charged.

    Jerzy Joe writes – this article that you have dwelled on does not apply to your situation or validate your claims of fraud regarding your account with AT&T.

    Cathie writes – IT SUGGESTS THAT CONSUMERS MAY HAVE BEEN UNAWARE THAT THERE WERE CHARGES SINCE SOME OF THESE OFFERINGS WERE LABELED “FREE”.

    Jerzy Joe writes – I have investigated some of these Horoscope sites and what I have found is as follows; They offer A FREE WISH GRANTED if you agree to their terms of service, “not a free service.” Accepting this free wish, you are agreeing to their terms of service – which subscribes you to their service at a recurring monthly rate until you cancel. (ONE FREE WISH IF YOU SUBSCRIBE TO THEIR SERVICE) Read the fine print people!!!

    AT&T is not some fly by night company that rips people off like so many stupid people here believe. Any business that is in business for the long haul will not resort to scamming their customers as that would be extremely bad for business. The thought of AT&T doing so is just ridiculous.

  378. Brian from the UK says:

    CATHIE,
    Please stop responding to the cretin.

  379. CATHIE says:

    STEVE B….THESE GUYS ARE PLAYING JUVENILE MIND GAMES. THEY’RE HELLBENT ON AGGRAVATING EVERYONE WITH A LEGITIMATE GRIPE. I’M NOT RESPONDING TO EITHER ANTHONY THE PSYCHIATRIST/JUDGE IN TRAINING, OR JERZY JOE—BLAH, BLAH, BLAH….I BELIEVE THEY BOTH SUFFER FROM T.P.S—TEENY PENIS SYNDROME.

  380. CATHIE says:

    BRIAN FROM THE UK…ADVICE TAKEN..THANKS!!!

  381. Jerzy Joe says:

    For the record, I did not post #370. I believe that ALL CAPS Cathie confusingly or fraudulently entered my name in the Name (required) field.

    Cathie, you have created the perfect example at how one could be screaming fraud or scam. However, I am willing to accept that fact that you made an error and entered my name in the Name (required) field. Did you ever think that AT&T or m-Qube could make an error too?

  382. CATHIE says:

    JJ…AND YOU JUST PICKED THAT UP….I WAS WAITING TO SEE HOW LONG IT WOULD TAKE…MAYBE YOU’RE JUST LIKE THE OTHER FOLKS WHO DIDN’T REALLY NOTICE THE CHARGE ON THEIR PHONE….THE SAME FOLKS WHO’VE BEEN LAMBASTED ON THIS BLOG FOR MISSING THE CHARGE ON THEIR BILL…AT&T & M-QUBE ARE SCAMMERS..NO ERRORS THERE.

  383. Anthony Federico says:

    CATHIE says:
    JJ…AND YOU JUST PICKED THAT UP….I WAS WAITING TO SEE HOW LONG IT WOULD TAKE…MAYBE YOU’RE JUST LIKE THE OTHER FOLKS WHO DIDN’T REALLY NOTICE THE CHARGE ON THEIR PHONE….THE SAME FOLKS WHO’VE BEEN LAMBASTED ON THIS BLOG FOR MISSING THE CHARGE ON THEIR BILL…AT&T & M-QUBE ARE SCAMMERS..NO ERRORS THERE.

    Anthony says: Cathie’s point here (which I do not argue) is that people did not notice their AT&T bill over a course of months. This does not prove or validate fraudulent charges or any type of scam from their cell phone provider. It only proves that people do not pay attention.

  384. M-Qube Sucks ... Plain and Simple says:

    M-QUBE SUCKS! THESE ASSWIPES KEEP BILLING ME OVER $200 IN “downloads” WHEN I DID NOT DOWNLOAD ANYTHING!!

  385. Anthony Federico says:

    M-Qube Sucks … Plain and Simple says:

    M-QUBE SUCKS! THESE ASSWIPES KEEP BILLING ME OVER $200 IN “downloads” WHEN I DID NOT DOWNLOAD ANYTHING!!

    Anthony says:
    This person is confused. m-Qube is not billing them for “downloads” m-Qube is billing them for a monthly subscription that allows them to download content from a merchants web site. Once a person is a subscriber, they are billed monthly whether they download content or not. Its up to the subscriber to take advantage of their subscription while they are paying for it.

    If you go to an all you can eat buffet and pay $12.99, its up to you to put food on your plate.

  386. Kim D. says:

    I definately disagree with the person who I will not name… he simply DOES NOT COMPREHEND that people ARE & HAVE BEEN FRAUDENTLY CHARGED. I did get a refund every month, as every month, I did get lied to also.. “Oh, no one else is having this problem that I know of”… This is after putting block after block after block on a never used silent and other phones in my household… representatives stated back then, “after this block gets put on that won’t happen again”… BULL, IT HAPPENED OVER & OVER AGAIN…. I was on top of every bill and called every time.. then they sneakily would skip a month or two, and then, bam… FRAUDELNT charges were on my bill… It is an invasion of peoples rights no matter what you think. Just don’t believe them when they say it won’t happen again after this new block with a pin code… I HAVE MORE PASSWORDS & PIN #’S on my AT&T phones/accounts than the SECRET SERVICE HAS TO GET ON THEIR WEBSITE.
    Give me a break, AT&T knows dead on what they allowed to happen. It will one day come back big to bite them. And for the 10 year old actions of people on this site that keep saying you must have downloaded or typed in your phone number, please open your other eye, because you seem to look at this one sided… I EVEN SENT LETTERS BY FAX & MAIL LAST YEAR TO AT&T THAT I WAS GOING TO SUE THEM IN SMALL CLAIMS COURT FOR MY TIME MAKING THE 21 PHONE CALLS TO RECTIFY EACH TIME… Now they are nice about it & just tell you next month you should see a credit, but last year it was not that easy.

  387. Anthony Federico says:

    people ARE & HAVE BEEN FRAUDENTLY CHARGED. BULL, IT HAPPENED OVER & OVER AGAIN…. they sneakily would skip a month or two, and then, bam… FRAUDELNT charges were on my bill… It is an invasion of peoples rights no matter what you think. Give me a break, AT&T knows dead on what they allowed to happen. I EVEN SENT LETTERS BY FAX & MAIL LAST YEAR TO AT&T THAT I WAS GOING TO SUE THEM IN SMALL CLAIMS COURT FOR MY TIME MAKING THE 21 PHONE CALLS TO RECTIFY EACH TIME…

    Anthony says: After all of this fraudulent activity, you continue to use this horrible companies services?

    Quite frankly, if I had a company “do to me” what you claim they have “done to you,” I would have discontinued their services long ago.

  388. Keith says:

    Brian from the UK says:
    CATHIE,
    Please stop responding to the cretin.
    ______________

    How long can we get the list when I say this to the remark above…….

    Amen!

    Can I get another?

  389. CATHIE says:

    KEITH..I’M DONE REPLYING…THEY BOTH SUFFER FROM T.P.S.

  390. Jerzy Joe says:

    I believe that CATHIE, Kim D., Roxanne and Brian from the UK
    are synonymous.

    Cathie say: THEY BOTH SUFFER FROM T.P.S.

    Jersey Joes says: Cathie has proven that she is a class act!!! You go girl!!!

  391. Steve B says:

    http://www.classactionconnect.com/?q=node/697

  392. Steve B says:

    There has been a class action suit filed in Mass. against Mqube. My last post was a link to submit your info to have it reviewed by a lawyer.

  393. Roxanne says:

    AMEN

  394. one pissed off mother fucker says:

    FUCKING SCAM.

  395. Keith says:

    Now, now. No need to drop the f-bombs. :)

  396. CATHIE says:

    STEVE B. THANKS FOR THE LINK TO THE MASSACHUSETTS CLASS ACTION SUIT. I WAS AT A DEMOCRATIC CAUCUS A FEW WEEKS AGO IN LYNN AND SPOKE W/MY FRIEND SEN. MCGEE ABOUT THIS. I TOLD HIM HOW I HAD BEEN FRAUDULENTLY BILLED REPEATEDLY, AS WELL AS OTHERS AND HOW THE COMPANY THAT WAS INVOLVED, M-QUBE, WAS RIGHT HERE IN WATERTOWN, MASSACHUSETTS. I HAD ALREADY SENT HIM AN EMAIL ABOUT IT A WEEK BEFORE AND HE SAID HE WOULD LOOK INTO IT FOR ME AND PROBABLY REFER IT TO THE ATTORNEY GENERAL. I’M FIGURING HE FOLLOWED THROUGH AS HE IS A CLOSE FRIEND OF MINE, BUT HOWEVER THIS PROGRESSED TO A CLASS ACTION SUIT, I’M GLAD IT FINALLY HAPPENED.

    I URGE THE REST OF YOU ON THIS BLOG WHO HAVE BEEN SCAMMED TO ALSO CONTACT YOUR ATTORNEY GENERAL IN YOUR OWN STATE WITH YOUR COMPLAINTS.

  397. Roxanne says:

    Alright! Looks like we got another live one.

  398. Steve says:

    Class Action Lawsuit!!!! 19.95 billed each month on my bill for services I didn’t use, ask for or download. My cell is a business cell, so it even blocks sites and download form the server! This is BS and AT&T needs to step up and reverse all charges. I am too busy to look at my bill each month, but now I will! Everyone should drop AT&T!!!

  399. Keith says:

    Steve says:
    Class Action Lawsuit!!!! 19.95 billed each month on my bill for services I didn’t use, ask for or download. My cell is a business cell, so it even blocks sites and download form the server! This is BS and AT&T needs to step up and reverse all charges. I am too busy to look at my bill each month, but now I will! Everyone should drop AT&T!!!
    _____________________________________

    It’s not that easy, Steve. You can’t just drop AT&T. You have to wait for your contract period to expire. If you cancel early, you have to end up paying full price for the phone they sold at a discount when you signed up for their cell phone service. Trust me, as soon as my current contract expires in a few months, I will be looking for a new provider and the primary reason will be the fraudulent charges they allowed to appear on my bill.

    They likely knew of this m-Qube crap, but ignored it because they were getting a percentage of what m-Qube collected.

    Corporations are NOT this nice, friendly, concerned entity that Anthony and others seem to think they are. They exist to make money, period. If they screw people in the process, so be it. It props up their stock price. Millionaires have but one wish and that wish is to be multi-millionaires. And they get that way by taking it if need be.

  400. CATHIE says:

    KEITH…CHANGING TO ANOTHER PROVIDER WILL NOT HELP…IF YOU READ SOME OF THE OTHER POSTS ON THE T-MOBILE AND VERIZON, ETC. COMPLAINT PAGES, THEIR CUSTOMERS ARE ALSO BEING FRAUDULENTLY CHARGED. THIS SCAMMING IS ACROSS THE BOARD AS FAR AS CELL PHONE PROVIDERS GO.

    THE BEST WAY, IN MY OPINION, TO SOLVE THIS IS TO WAIT UNTIL YOUR CONTRACT IS UP, AND THEN DON’T SIGN A NEW CONTRACT. YOU CAN CONTINUE (AT LEAST ON A T AND T) WITH YOUR CURRENT PLAN ON A “FREE AGENT” BASIS, MONTH TO MONTH. YOU ARE NOT REQUIRED TO RENEW YOUR CONTRACT. MY CONTRACT WITH A T AND T EXPIRED AND I HAVEN’T RENEWED IT. I JUST GO MONTH TO MONTH WITH THE SAME PLAN I HAD AND DON’T HAVE TO WORRY ABOUT ANY CONTRACTS. IT COSTS THE SAME. IRONICALLY, I HAVEN’T BEEN FRAUDULENTLY BILLED EITHER, PROBABLY BECAUSE THEY DON’T WANT TO LOSE A CUSTOMER…WHATEVER.

    THEY ALWAYS MAKE A SWEET OFFER ON AN UPGRADED PHONE, ETC. WHEN YOUR CONTRACT IS UP, BUT I HAVE GOTTEN ALL MY CELL PHONES ON EBAY FOR DIRT CHEAP COMPARED TO WHAT THESE CELL PHONE COMPANIES WANT. I’VE REPLACE MINE AND MY HUSBAND’S SEVERAL TIMES WITH NO PROBLEMS. SOME WERE NEW, SOME WERE USED, BUT AS I SAID BEFORE, THEY WORKED JUST FINE. YOU DON’T HAVE TO BUY THE PHONE FROM THE SERVICE PROVIDER. THAT’S ANOTHER SCAM.

  401. Chris says:

    Keith said: “They likely knew of this m-Qube crap, but ignored it because they were getting a percentage of what m-Qube collected.

    Corporations are NOT this nice, friendly, concerned entity that Anthony and others seem to think they are. They exist to make money, period. If they screw people in the process, so be it. It props up their stock price.”

    I can’t believe we are over 400 posts into this thread and we still have people posting crap like this here without having read one post. A company like AT&T doesn’t need companies like m-Qube or whomever to scam people so they can increase their profits. Knowingly doing such a thing would only hurt AT&T, not help them. Please read some other posts and get a true understanding of what is going on.

    Keith also said: “Millionaires have but one wish and that wish is to be multi-millionaires. And they get that way by taking it if need be.”

    Don’t we all, or shouldn’t all of us aspire to have more? To imply that all millionaires get there by taking it through scamming or whatever unscrupulous means sounds like a case of someone who won’t be a millionaire because they choose not to be, and wants to blame others for their misfortune, or lack of fortune, and an Obama supporter. Work hard and smart, take responsibility for yourself, and you’ll get there.

  402. Anthony Federico says:

    Chris, some of these people posting in this forum are just plain “stuck on stupid” and can’t get past the fact that they were charge $9.99 and had to call their wireless provider to get a refund.

    As far as the thoughts of AT&T being scammers, that is just plain ludicrous! Can you picture the many executives at AT&T having a meeting and discussing all the ways they can and will rip off their customers?
    Can you picture how these executives will conspire to having there customer service reps follow their devious plans so they can make millions?

    Cheating customers isn’t how companies/businesses stay in business. When you run a business, your reputation is your lifeline. No smart business people want to harm their businesses name or reputation.
    AT&T is in business for the long-haul and are far from a fly-by-night organization, therefore, I would highly recommend them to anyone that is in search of an excellent cell phone service provider!

    In closing:
    1. Any person that believes that everyone they come in contact with is a liar; that is only because, they themselves are liars, and they think that everyone else is like them.

    2. Any person that would believe that a reputable company like AT&T are scammers, that is only because they themselves are scammers, and they think that everyone else is like them.

  403. Keith says:

    Chris says:
    I can’t believe we are over 400 posts into this thread and we still have people posting crap like this here without having read one post.
    __________
    I have read EACH AND EVERY post here. That makes you wrong, doesn’t it? Yep, sure does.
    ________________
    Chris says:
    To imply that all millionaires get there by taking it through scamming or whatever unscrupulous means sounds like a case of someone who won’t be a millionaire because they choose not to be, and wants to blame others for their misfortune, or lack of fortune, and an Obama supporter. Work hard and smart, take responsibility for yourself, and you’ll get there.
    ___
    This is just stupid. Seriously, it is. How can you possibly make all of these assumptions by READING WHAT I’VE POSTED HERE? You’re a tool who simply doesn’t know what he’s talking about. I’ve NEVER blamed anyone for my lack of fortune(whatever the hell THAT means. I’m the luckiest SOB on the planet.) I’ve ALWAYS worked hard and smart(work smart is stupid corporate mumbo-jumbo for we’ll pay you less for more work) and I’ve ALWAYS taken responsibility for myself.

    I don’t want to be a millionaire, because I have everything I need. If I hit the lottery, I’d give away the vast majority of it. Seriously, I would. My friends wouldn’t have to worry about paying off their mortgages or paying for their kids college educations, because I would do it for them. If there was anything left after that, I’d find other ways to dispose of it. I wouldn’t waste it on things, I guarantee you that.

    You’re digging yourself a pretty big hole. Keep digging.

  404. Brian from the UK says:

    Chris said:”A company like AT&T doesn’t need companies like m-Qube or whomever to scam people so they can increase their profits.”
    So why do they?

    AT&T is the company responsible for billing m-Qube’s ‘services’. AT&T is taking a large percentage of revenue. AT&T and AT&T alone is responsible for any fraudulent billing they may or not be involved in.

    I personally believe these cases in the US and UK should be the subject of a proper criminal investigation.

  405. Chris says:

    Keith said: “I have read EACH AND EVERY post here. That makes you wrong, doesn’t it? Yep, sure does.”

    It makes you stupid asking a question that’s already been answered, doesn’t it?

    Keith also said: “I don’t want to be a millionaire, because I have everything I need.”

    Then don’t demonize millionaires who wish to have more, as you said: “Millionaires have but one wish and that wish is to be multi-millionaires. And they get that way by taking it if need be.”

    It’s by this quote alone that I can make my assumptions about you.

  406. Chris says:

    Brian, read post #253.

  407. CATHIE says:

    ANTHONY…SAYS….As far as the thoughts of AT&T being scammers, that is just plain ludicrous! Can you picture the many executives at AT&T having a meeting and discussing all the ways they can and will rip off their customers?
    Can you picture how these executives will conspire to having there customer service reps follow their devious plans so they can make millions?

    STILL MAKING ME LAUGH!!!

    HE SAYS: Cheating customers isn’t how companies/businesses stay in business. When you run a business, your reputation is your lifeline. No smart business people want to harm their businesses name or reputation.

    SURE, WHY ON EARTH WOULD REPUTABLE COMPANIES, BUSINESSES, WANT TO COMMIT FRAUD AND CHEAT CUSTOMERS? OH MY…WHAT COMPANY WOULD DO THIS TO THEIR CUSTOMERS?

    LET’S SEE…..MAYBE ALL THOSE REPUTABLE SAVINGS AND LOAN ASSOCIATIONS WHO BILKED THEIR CUSTOMERS OUT OF THEIR MONEY AND RETIREMENT. THEY WERE ALL REPUTABLE COMPANIES, BANKS, ETC.

    HMMMM….I GUESS THE NAME ENRON MIGHT COME TO MIND AS WELL…A LITTLE REFRESHER COURSE…Enron Creditors Recovery Corporation (formerly Enron Corporation) was an American energy company based in Houston, Texas. Before its bankruptcy in late 2001, Enron employed around 22,000 people and was one of the world’s leading electricity, natural gas, pulp and paper, and communications companies, with claimed revenues of $111 billion in 2000. Fortune named Enron “America’s Most Innovative Company” for six consecutive years. At the end of 2001 it was revealed that its reported financial condition was sustained mostly by institutionalized, systematic, and creatively planned accounting fraud. Enron has since become a popular symbol of willful corporate fraud and corruption.

    DID WE READ THE WORDS “creatively planned accounting fraud” LOUD AND CLEAR?

    I THINK THAT ANSWERS THE HOW AND WHY “REPUTABLE COMPANIES” COMMIT FRAUD ON THEIR CUSTOMERS…..JUST PLAIN GREED.

  408. Anthony Federico says:

    Cathie Says: SURE, WHY ON EARTH WOULD REPUTABLE COMPANIES, BUSINESSES, WANT TO COMMIT FRAUD AND CHEAT CUSTOMERS? OH MY…WHAT COMPANY WOULD DO THIS TO THEIR CUSTOMERS?

    LET’S SEE…..MAYBE ALL THOSE REPUTABLE SAVINGS AND LOAN ASSOCIATIONS WHO BILKED THEIR CUSTOMERS OUT OF THEIR MONEY AND RETIREMENT. THEY WERE ALL REPUTABLE COMPANIES, BANKS, ETC.

    Anthony says:
    1.Take note that Cathie doesn’t mention any company names or offer some type of news article (web address / URL) that we can read and judge for ourselves.

    2. AT&T wants your business, and by them committing multiple acts of fraud,
    will only guarantee them losing your business and many other customers.

    Cathie says: HMMMM….I GUESS THE NAME ENRON MIGHT COME TO MIND AS WELL…A LITTLE REFRESHER COURSE…

    Cathie compares Enron (who sustained one of the largest and most complex bankruptcies in U.S. history) to AT&T. Enron is a bankrupt company that is dysfunctional therefore, Enron vs. AT&T is not an equal comparison. Furthermore, Cathie’s wordage concerning Enron contains no link to read the actual article.

    Cathie Says: I THINK THAT ANSWERS THE HOW AND WHY “REPUTABLE COMPANIES” COMMIT FRAUD ON THEIR CUSTOMERS…..JUST PLAIN GREED.

    Anthony say; The only thing I see folks is that Enron is a bankrupt company. Don’t see greed at all.

    Keith says: You can’t just drop AT&T. You have to wait for your contract period to expire. If you cancel early, you have to end up paying full price for the phone they sold at a discount when you signed up for their cell phone service.

    Anthony says: Wrong sir! What you need to do is write a letter (sent by certified mail) to the better business bureau, CC: consumer affairs and AT&T, demanding to be released from contractual agreements with a full refund of any unauthorized charges. If that does not resolve your issue, the next step would be to file a complaint with the small claims courts. There isn’t a judge in the world that wouldn’t rule in your favor if in fact AT&T is guilty of fraud. Make sure you can provide proof to support your claims – or YOU LOSE!!!

  409. Susan says:

    I couldn’t believe that someone had the gall to send these messages to my phone without authorization. I am so glad that i found this website to voice my opinion regarding this issue . I has been an annoying experience to which has finally come to an end. I call the 1 800 416 6129 number and finally got resolution for my issue. This was a nightmare and for those of you that wish to see it end just dial that 800 like i did and your headache should be resolved. I was refunded my money and expressed my concerns. Good Luck!

  410. Keith says:

    Chris says: It’s by this quote alone that I can make my assumptions about you.
    _________________

    Well, do tell. A post on a blog dedicated to complaining about a cell phone charge and you know me. Give me a break. You’re clueless.

  411. Ken D says:

    I too have been getting this billing and did not know it. Not until today, and my bill was 80.00 more than it should of been. I lost my mind. even the phone company was having problems with this company. They told me that they were all comming from this MCUBE! I had no idea what they even were. Well we will sure find out if this works. I don’t even know how they got my cell number. Thanks to this site, Atleast I know I am not the only one getting riped off.

  412. Steve B says:

    hi all,
    reference post #325..I did call the 1-800 416 6129 this morning and talked to a rep. I explained my situation and she said I wiil get a refund in 6-8 weeks. we’ll see.
    I actually got my $47.92 cent check today. And so far no new charges to my bill, but I will continue to monitor it.

  413. Pascal P. says:

    Well I am in the same boat as most people here. Still trying to see if I can recover my money. I am glad to see there appears to be a class action lawsuit. Any news of possible legal action north of the boarder in canada so that I can get add my name to the list?

  414. Robin B. says:

    Just yesterday my phone bill came in and i c this that i’m being charged $19.99 4 something i didn’t do and it’s from m-Qube Inc.

  415. Gayle G says:

    I just got off the phone with AT&T who just by coincidence started billing MQube at 19.99 a month the same month that I got my son unlimited texting. I just now noticed the charges (i get my bill in summary because of the I-phone). They credited me for 3 months and said that I would get a 2 month credit direct from MQube.

  416. Bruce N. says:

    My daughter somehow incurred 2 charges of $19.95 from M-Qube. The AT&T customer service rep was quite helpful in “cancelling the subscription and assisting me with processing a refund request for the charges from M-Qube. We’ll see. I’ll certainly keep a close eye on my account.

  417. Chris says:

    I guess we can put this thread to rest. Click this Link: AT&T Settles Suit Over 3rd-Party Cell Phone Fees

  418. Anthony Federico says:

    Chris, not quite. All that this lawsuit accomplish’s is the fact that people will get refunds from charges that appeared on their monthly bills between Jan. 1, 2004, and May 30, 2008 and “AT&T will take aggressive action to put industry-leading safeguards in place to protect customers from unauthorized changes from third parties.

    FACT: There will still be people who have kids that sign up for ring tones via third party web sites etc, etc, etc, and parents getting that bill that they didn’t expect – which equals complaints and more complaints… You’ll see!!!

  419. Kel says:

    I came today because I have charge for MQube on my daughter’s phone listing another company for a ringtone service. I’ll talk to her soon to find out if she did order something, which I believe she did not.

    I have dealt with the MQube “service” before with my son’s phone. The “proof” I was given that he ordered something did not match my phone bill. The date they gave me did not match plus his phone was not with him during the same time frame and actually not being used at all. They continued to blame him for the charges, saying “sometimes parents just don’t know”. Hey, I know if my kid did not have his phone when he forgot it and it was turned off for a couple of days at home with me. The date they said he accepted a text message authorizing the service…no text on the bill; no calls on the bill.

    Some kids do sign up for stuff, but this company and the companies that use their services attempt to get away with a lot under the “your kid had to have done it” B.S. A lot of kids get in trouble over this when a lot of them have done nothing wrong.

    I did get a refund and an apology when I my proof to them. That surprised me.

  420. Bob says:

    MQube is trying to cheat everyone by giving people charges that they did not use to make extra money for AT&T . They are cheating all the customer’s that they charge

  421. Ash says:

    I just got off with att by removing theese leeches. MQube is cheating everyone by billing for services thru their phone without authorization and ATT is allowing it. I just put a buy block on my phone they will not refund every thing they charged.

  422. Keith says:

    Ash– Raise a stink. Bitch and moan. Threaten to switch providers. They’ll do some refunding if you’re persistent. They want you to give up so they can have your money.

  423. Steven says:

    M-cube inc. is a joke. They take advantage of folks, it doesn’t even matter what age they are. It is a crying shame. I will be in touch with these folks and let them have a piece of my mind. M-cube ought to be outlawed on wireless services. It is just a ridiculous!!!!!!!!!!!!!

  424. Lea says:

    m-Qube has charged one of our 5 phones 19.99 this month and 9.99 last month. I called AT&T (our provider) and they are refunding the money (they say… in the next billing cycle or two). The AT&T customer service rep stated that we must first pay the rip-off charges then get credited back from AT&T after THEY get m-Qube money. Such a rip. Is it just AT&T allowing their customers to be robbed or are others guilty too! Extremely frustrating and seems like it should be illegal. We have received no services yet these charges appeared on my 15 year old son’s phone number. AT&T informed me that by simply by opening their text message can cause these charges! AT&T….shame on you!

  425. Rob says:

    Just got my bill today and I have a 19.99 charge from m-Qube. I remember getting the message, reading it, quickly DELETING IT, then going online to completely disable text messaging on my phone altogether. Still, I get charged for it. There’s no way they’re charging me for this shit and I will soon be cancelling my contract with AT&T forever.

  426. Brian from the UK says:

    Lea-”AT&T informed me that by simply by opening their text message can cause these charges!”

    AT&T are telling you a pack lies. AT&T are billing you the instant the message is sent. You are being billed for these messages whether you open them or not.

    It’s AT&T that has the billing agreement with m-Qube not you. You have entered into no agreement with m-Qube and owe them nothing. Your agreement is with AT&T and you should just pay AT&T what they are due.

    You do realise that all the Network Providers are taking a sizable slice of this billing fraud.

    Why are your regulators and politicians turning a blind eye to this corporate billing scandal.

  427. Dale says:

    I just called AT&T and told them that we did not request any services from m-Qube. They immediately reversed the charges on my bill.

  428. Sharon says:

    I was told by m-Qube that when my daughter entered her cell phone number for a free massive music givaway that she was legitimately signing up for subscriptions to three different plans, Which Celeb is This? 19.99, Crazy for Tones 19.99, and the Free Massive Music Givaway 9.99. I responded by saying that this was a dishonest practice. She responded by saying: your daughter should read the small print. It amazes me how these people justify their so called “business” when in fact they are a bunch of thieves. Yes, I have put a stop on all charges on our phones, and I will be contacting the FCC to add to the thousands of compliants that have already been submitted.

  429. Lea says:

    Brian from the UK: I’ve asked myself the same question.

  430. Huyen Nguyen says:

    I don’t know what m-qube is until today I am charged by $24. Just crazy. Lucky that the money will come back in the next bill.

  431. carmen says:

    i was checkin my bill and my mouth dropped because my bill was higher then usual…. m-cube charged me 42.78 for something i didn’t do….. i hardly use my phone…. my husband called AT&T and they’re going to credit me the 42.78 on my next bill….

  432. Randy Winters says:

    I was charged $9.99 on my bill without my consent and someone has been sending me Hip Hop text messages that I really don’t like.

  433. Christy says:

    yeah, we got charged too. only on one phone.
    at&t is crediting us back our money.

  434. CD says:

    Noticed $60 for data charges on son’s phone, m-Qube and Mblox, AT&T removed with no hassle and wimpy explanation about my son ordering stuff. Review of bill showed that the short codes (23907,71769, 98550) all sent prior to 6:00am (kid’s not awake). No indication he answered them. What are cell providers doing about this? They appear complicit in this.

  435. Elisa says:

    I found $70 for charges from m-Qube,Mblox and flycell on my son’s cell. googled flycell and it brought me here. I read all of the comments and called AT&T. As soon as I mentioned flycell, the CR knew exactly what I was talking about and he immediately began to help. They cancelled any subscriptions initiated whether by accident or ignorance and got all $70 refunded. He also told me how to make sure all 3 of my phones are blocked from such activity. Log into your account, go to other services/and or parental control and there is a control called “purchase blocker.” I recommend this for all teenagers and most adults especially if you are the one paying the bill. I hope this helps :)

  436. Cathy Fisher says:

    I never liik at my AT&T bill it just comes out automatically. I looked at my bill and I had been charged 19.99 for the last 2 months. I never authorized these transactions. AT&T removed them off my bill and placed a blocker. Thank you AT&T.

  437. Dave Bury says:

    My wife showed our bill tome that had a $19.99 charge from m_Qube and I had no idea what it was for. Fortunately, AT&T promptly canceled this charge for me. Thank you AT&T.

  438. Helen says:

    I just received the m qube charge on my bill. Took less than 15 minutes on the phone for ATT to remove the charge, block our phones and cancel the subscription. Great customer service experience.

  439. ovada goodin says:

    i saw that i was charged 9.99 on my phone bill and did not have a clue why so i called to get it canceled because i didnt order it and hopefully some one gets it fixed. Thank you.

  440. Andy Dillbeck says:

    AT&T customer. m-Qube Inc. somehow got subscribed on my wife’s phone without either of us knowing anything about it, with a $19.99 subscription charge and $2.00 in SMS fees (we don’t text ever). AT&T refunded both charges, and we blocked texting on her phone, but it’s still baffling how it got on there in the first place.

  441. Rachel says:

    I have had $324 charged to my phone in the last two months, even though I contacted my provider to ask for their assistance to stop these. They are not willing to refund me. I am a single mother and am outraged to have to pay my provider my hard earned money for nothing!!!

  442. Keith says:

    Rachel— Contact your provider again. Be persistent. If they refuse to remove the charges, threaten to switch to another provider. And if, after the threat, they still refuse to remove the charges, tell them you will be switching providers as soon as you hang up.

  443. Derek Taylor says:

    My last AT&T bill included charges for $9.99 for one or my daughter’s phones and two charges of $19.99 each on my other daughter’s line. These charges were under the merchant names M-Qube Inc and Mblox. I contacted AT&T and they nearly caused me to explode with a ridiculous explanation as to how this occurs through ring tones and some other unbelievable diatribe. I let them know in no uncertain terms that I feel they have complete control over this type of practice and were basically aiding and abetting a deceptive practice.

    I requested an immediate refund be posted to my account to which they stated they would need to contact the merchant and a credit would be posted in the next two billing cycles. I insisted I wanted the credit now and made it as far as a robotic supervisor who repeated phrases from what I’m sure was a scripted response. AT&T has now, supposedly, placed purchase blockers on my cell phone service to prevent this activity from happening in the future. I asked them why anyone in their right mind would want this type of service in the first place and told them the default should be to prevent this scandalous activity from occurring. Surely if a customer wants this type of service (although why, I’ll never understand) then I’m sure it would be a simple task to select this when setting up the service.

    With regard to my current bill, I have reported AT&T to the FCC and, in anticipation of the credit, have paid my bill less these ridiculous charges.

  444. Ron says:

    I pay my son’s Sprint bill. 2 mos. ago there was a 9.99 charge for a ring tone and another 9.99 charge for message alerts. I paid the bill but before I could speak to my son about it there was another monthly charge for the message alert. I called Sprint and had it removed and blocked from further billing. They also refunded the charges. This company needs to be stopped and a HEAVY FINE imposed for their stealing from people!

  445. Keith says:

    This has been going on since September of last year. No one could ever convince me AT&T couldn’t stop this crap if they wanted to. All I know is my contract period is close to expiring and they’re going to lose a customer because of the M-Qube crap. That’s called getting even.

  446. joanne says:

    just received my rogers bill and to my dismay i was billed $70 dollars for messages received…thanks to the customer service rep at rogers who was a great help but how did this start and when does it end.i have sent the word stop to these guys a dozen times and yet am still receiving messages from them.i am to the point now where i feel i need to take legal action if they do not stop as requested…good luck to all you who are having the same trouble..just a thought but why don’t we just throw away the cell phones and live like we did 15-20 years ago…if ya wanna chat..go visit for a cup of tea..ditch the cell phones..ggrr..nothing but a headache..!!

  447. momo says:

    i never ordered this subscription – but check your bill – because you might have charges you don’t know about happening – ATT was kind enough to reverse the charges and cancel subscription!

  448. Sandy says:

    I DO NOT DOWNLOAD ANYTHING! GET THIS $19.99 OFF MY BILL!

  449. Laura says:

    I received this same charge for $19.99. I knew exactly where this came from-Myspace.com-some silly thing I stupidly responded to, thinking I was responding to an email on my page. After googling m-qube inc. and finding this site, I called the Verisign cust svc # 866-626-2823 and spoke to a young woman who stated I would be receiving 2 confirmation emails regarding making certain my phone # was removed from that service. I had stopped receiving the emails shortly after sending the “stop” msg on my phone via text, but I just wanted to make certain it’s off since I’ve seen this site with 453 complaints about the exact same thing.

  450. Keith says:

    Sandy— You have to call AT&T customer service to get the charge removed. Generally speaking, they have done so and offered to put a block on your line so it doesn’t happen again. This site is for complaining about it and sharing experiences. This site is not affiliated with AT&T. Just an FYI. :)

  451. Janet says:

    I found one today for $19.99 on one of our lines. There were two text messages on that line the day before from 71769 which also cost us 40 cents. AT&T said we should have texted back “unsubscribe”. How ridiculous is that? The agent was very nice & submitted a credit for the $19.99 & immediately reversed the 40 cents. If I don’t pay the 19.99 now, my account will show as past due (may affect credit) so I will pay it and wait a billing cycle or two for the credit.

  452. lisa says:

    I found a 19.99 charge on my phone today from m-Qube. I called AT&T, they are going to credit my account and put a pin number type block.

  453. Linda says:

    $59 worth of charges before I caught it. AT&T is crediting my account and put in pin block. What a scam.

  454. Casey says:

    I also have $19.99 amount of charge this is fraud.

  455. Helen M says:

    I was billed for 2 charges of 19.99 plus tax from m-Qube Inc what do I do to to get my money back?

  456. Helen M says:

    I have 2 charges of 19.99 plus tax to my cell phone bill. I want these charges taken off my bill, what do I have to do to take care of this?

  457. Keith says:

    Helen– Call AT&T(or your cell phone service provider if it’s not AT&T) and tell them you didn’t order anything and want the charges removed. Generally speaking, AT&T has been pretty good about removing the charges. They’ve done a lousy job preventing the charges in the first place, but a good job refunding and removing the charges to those who complain. The number I have for them is:
    1-800-331-0500 or 6-1-1 from your Cingular/AT&T cell phone. Hope that helps. :)

  458. Laura says:

    I am happy to report that I no longer have these charges on my phone bill after contact m-qube directly. I never attempted to contact ATT even though they were the number given on my phone bill. I left a phone number to m-qube in post 454 if anyone chooses to go that route.

  459. Bang says:

    I just contacted Att wireless over the 1 (800) 331-0500 and the operator over the phone was a little to understanding about the matter. The bad news is I have been getting billed for 6+ months @ $19.99 the GOOD news is I get credited for 4 months of payment and i have a merchant block added on.

  460. John says:

    PROTECT YOURSELF – don’t text to any service. I’ve been seeing lots of commercials now to text in for a free ringtone or vote for something, etc… Pay close attention to the quick little blurb at the end and the small text on screen, there is often something about the message being a subscription. I’ve been burned by this, and no longer text other than to people I know.

  461. David Shaw says:

    My son received a text message saying something about ‘meet your soul mate’ on July 4th. He texted back ‘STOP’. There’s a $9.99 charge from m-Qube on this month’s bill. I just entered a complaint on their web site and requested a refund. I’ll follow up with AT&T if I don’t get satisfaction.

  462. Ben says:

    Just got done talking to ATT and got all my m-qube and mblox problems resolved, I think. But, she told me never to OPEN an e-mail from an unknown sender. That is enough to incur the charge even if you don’t respond to the e-mail. I also got the parental block for all my phones including mine. It helps prevent these charges. Also, never use your cell phone number on websites requesting it. Also, anyone who has your cell phone number can use it on one of these sites and sting you for the fees. I told them this is fraud but the ATT dis-agreed stating its usually the consumer who gets in this position un-intentionally. I still think its fraud if your not able to make an informed decision about the use of your money, even if Att will refund it, if notified immediately.

  463. hruan says:

    Just found out extra $19.99 on my cell phone bill and I know it is related with some free wish from FaceBook. Called ATT and the girl said she will remove the charge and block this messaging…

  464. Diana Almazan says:

    this company just charge me 19.99 for i do not know what and i’m afraid tjis company will not refund

  465. Ben says:

    I just found out as well. I got ATT to reverse the charges per txt msg and the $19.99. I also replied backed with STOP and it has confirmed “unsubscribed”. A shady business practice indeed. In the future, users might want to NOT put their cell number in FaceBook etc.

  466. Judy says:

    Noticed a 9.99 on my bill and called the number of the company listed…m Qube, Inc., of course. Someone in India told me that I signed up on a web site and agreed to the terms of their contract. So they started billing my cell phone number even though they see the service was cancelled the same day. They said I was unsubscribed but the 9.99 charge would stand. I immediately called my service provider AT&T and they are crediting my account and blocking 3rd party services that are not confirmed through an email that they send me. Great way to do it! Theses companies are such a scam.

  467. Bman says:

    Just got scammed by these guys. Got hit with an $11 charge. AT&T credited me the money and stopped the monthly or periodic billing that this Mqube service somehow attached to my account.

  468. Cal says:

    I was getting billed for no reason what so ever. I do not remember even buying anything off of a site and i was getting a bill of 19.99 every month.

  469. Paul says:

    I too have been robbed this is out and out theft across state lines where the hell is the FBI this is a huge crime WHAT IS THE COST OF MILLIONS THAT THIS COMPANY WILL RACK UP AND RUN WITH. THE PEOPLE BEHIND THIS NEED TO PAY AND GO TO JAIL FOR A LONG TIME!!!!!
    AT&T SHOULD BE SUED FOR MILLIONS FOR THIER PART!!!!!! DAM THE IS FUSTRATING.

  470. Susan says:

    I have two listed on my current bill, one for M-QUBE and the other for OPENMARKET, the telephone numbers for both are the same, these are obviously two major scams, my charges were for $30, which I too have had credited to me by AT&T. This kind of thing needs to be stopped.

  471. Daniel says:

    Similar complaint to all above. Went on a website that promised a free download ringtone, never received a ringtone only put my number in, and all of a sudden I’m being charged 19.99 a month by m-Qube for nothing, never having subscribed to anything or agreeing to anything. Notify me of any lawsuit, I am happy to assist.

  472. Jeannette says:

    I got my son a phone line when he became a teen. Very soon, I started getting premium text bills of 9.99. Since the charges were on my son’s line… it was very hard convincing anyone that he HAD NOT ORDERED them. Finally, a nice man at Verizon researched my son’s line and found that there was NOTHING linking his line to these premium texts… This of course was after much yelling on my part at my son. They blocked texting on both of our lines so that this could not happen again. Last fall, I opened texting up again and started a texting plan for all free texts. It is expensive, but now we text a lot. This month’s bill was $50 more than usual. I checked into it and my son’s line has 5 charges for 9.99 on it from various ringtone providers. I took his phone and went thru his memory and he has NO RINGTONES! He said he would not go onto a ringtone site without asking me… he KNOWS i am a single mom and that I do NOT have money but that all he needs to do is ask if he wants something and I will find a way. He is a good kid and he did NOT sign up for these services. He did say, however, that he got some sort of text asking to sign up for something and he replied, “Cancel” or “STOP”. Because this is whatthe verizon guy had told him he could do if it happened again. Interesting?

  473. Melissa says:

    I just got back from a deployment from Iraq and found while I was fighting for this country where they run their fraudulent business, they have charged me over $712.00 since May 2007! Cingular says they can only refund two months worth, WTF?!?! They should be jailed!

  474. Keith says:

    Melissa— If I were you, I’d keep at them. Don’t give up. Call them daily if you have to. Tell them you’ve posted about the charges in an open Internet forum and give them the link to this page. That let’s them know that you’re on to their dirty tricks. Also, call the pinheads from M-qube and bitch to them, too. I bet if you complain enough that you’ll get every penny back. Don’t just give up and walk away. It’s YOUR MONEY!!

  475. Fred McKinney says:

    Over the last two months, we’ve had an extra $40 on our cell phone bill. My wife asked me to knock it off on the text messages, and I hadn’t been sending very many of those at all. The next month, our cell phone bill is STILL over $100, and by this time, my wife is getting ticked off at me, thinking I had somehow run up our cell phone bill.

    However, just the other day, she looked at it more closely and she asked “Dear, who’s M-Qube?”, and I said I’d never heard of them, which really made things fishy.

    She went online and lo and behold, this was one of the sites she found about the big scam they’re pulling on anyone they can. We called our carrier, AT&T, and they said they would block those charges. Count us in on the class-action lawsuit, too. These people are SCUM.

  476. roy rollo says:

    it seems to me these jackasses are croocks i was nailed for $60.00 on my boostmobile phone they will not refund either i filed a complaint with the F.T.C. screwed in Tx.

  477. Georgana Bond says:

    Yes i have a responce letter from them the sam day i visited the web site saying i was only looking on the net and they sent a response saying i don’t have an account with them but i got charged from u for 19.99 and i’m not happy about this i’m sending copies of this email to at&t and everyone…..

  478. Diana says:

    Looks like M-Qube is still at it, I was just billed 9.99 on my AA&T bill, I have never downloaded a right tone, or anything else, they will take it off my bill, but I must pay what is on my bill now and will get a credit, after reading this web site, I will be back on the phone with AT&T and will not pay this, or any futher charges from M-Qube, we have to all stop paying for this!!!

  479. Jeff says:

    same old story, we have a mystery charge from mqube and dont know how it got there. We called ATT and they said they will credit our account. Has anyone recieved a refund on any of their cell phones bills yet?

  480. Keith says:

    Jeff– I got a refund on the next billing cycle. They said it might take a couple months, but it was handled quickly.

  481. nona says:

    I didnt order this my att bill was charged 19.99 monthly and wasnt aware of it i dont think i should have to pay for this since i didnt order it

  482. Keith says:

    Nona– Be sure you call AT&T to demand back YOUR money. Don’t let them take it without a fight. The number to contact AT&T customer service is….

    1-800-331-0500 or 6-1-1 from your Cingular/AT&T cell phone. AT&T has been pretty good about issuing refunds, but they sure have done a lousy job of preventing this fraud. Good luck! :)

  483. Nikki says:

    I have an iphone 3G! What the heck? I got the text message and was a little confused and then saw the charge on my bill. Why would At&t even allow that. The iphone is not compatable with any of those stupid deals. Now I get to get the pleasure of dealing with AT&T!

  484. andrea says:

    Je sais pas si quelqu’un parle français ici mais je viens d’appeller ma compagnie de téléphone BEll pour la facturation de MSG que j’ai recu. Ils disent qu’ils ne peuvent rien faire vu que ces messages ne proviennent pas de leur compagnie et qu’ils ne peuvent pas me créditer. Il m’ont dis de chercher un site sur internet a propos de m-qubc pour faire une plainte.. C’est ridicule, je refuse de payer ca c’est du vole et si je ne paye pas ils vont faire monter mon intéret…

  485. Mark says:

    I’m in my 5th month now. It’s like a part of life. Get the AT&T bill, call that night to get M-Qube credited. I finally got my son to tell me he went out on the internet looking for ring tones and started a registration- cell phone# was entered but he said when it told him it was $9.99 per month he got out. Apparently it was too late. I got $30 in charges this month from Mblox. Got to figure that one out but I’m sure it’s the same type thing.

  486. Jakki says:

    My boyfriend took an IQ quiz that required a cell number to txt the result to. We didnt know this would authorize them to send me txt messages every few days and charge me $9.99 a month. All he used was the number. Is it that easy for ANYONE to sign me up for this bullsh*t?!?!

  487. Josie says:

    SOMEONE please STOP this fraud now!! I am sick of calling ATT to complain about these charges !!! With a big company like ATT, you would think things like this wouldnt happen!! CLASS ACTION, PLEASE!!!!!

  488. steven says:

    yeppers, they thought I was stupid too. Called att and they gave me credit but it is still a hassle…opt out now

  489. jean-guy lebeau says:

    stop to give me message texte for the secret crush stop stop stop my number phone mobile is 514-915-6455 please stop

  490. Keith says:

    jean-guy lebeau– This site in not affiliated with AT&T. This site is just to share experiences about M-qube. You have to cell 1-800-331-0500 or 6-1-1 from your Cingular/AT&T cell phone. AT&T has been pretty good about issuing refunds, so that should take care of the issue. Good luck!!

  491. Butch Dixon says:

    I have 5 cell phones on AT&T/Cingular. At least 2 of the 5 have $40 in charges every month. I have no idea what these charges are for. I am in the process of either getting this taken care of, or changing carriers.

  492. BUFFY says:

    I just got my husband a blackberry and when he got it he set it up.then he started receiving email so he would delete them..never agreed to any emails,next thing i know i am being charged 19.99 for a thing call m-qube…. M-cube is enrolling cell phone customers without there permission..They need to be stopped..

  493. Jess Platt says:

    Charged $9.99 for something I never signed up for. ATT nearly refused to remove this charge. This is a scam. ATT should get their act together to prevent this scam.

  494. Yvonne B says:

    This is the second time I complained to take off the charge on my ATT Cell Phone bill…Called last month , they told me they will take care of it , never did, so I was a little ticket off, there is no phone number to call the company itself. ATT told me I should see a credit of 19.98 for the next month bill. will see what happens.maybe this time they will take care of it.

  495. Jamie says:

    I’ve been charged the past 2 months by this website on my ATT/Cingular bill. I’m waiting to hear about my refund. I want this company to stop.

  496. eldongroh says:

    please cancell

  497. Keith says:

    eldongroh— Here’s a copy and paste of my response to someone else who wanted to cancel:
    _______
    This site in not affiliated with AT&T. This site is just to share experiences about M-qube. You have to call 1-800-331-0500 or 6-1-1 from your Cingular/AT&T cell phone. AT&T has been pretty good about issuing refunds, so that should take care of the issue. Good luck!!

  498. Tjon says:

    I just noticed something… For the last 3 months I have been billed $19.95 a month for this same thing. These days everything rips off the consumer and this just another one. If class action against them is going to happen count me in!!!!!

  499. Tory says:

    As I was going through my bill this morning (Sept 08), I discovered a charge of 19.99 from m-Qube Inc. I immediately called ATT (my wireless company) and asked what this was and why I was being charged for this when I did not order nor want it. He couldn’t answer any of those questions. While I was on hold, I started looking back to previous bills, and it went back all the way to September of 2007!!! I asked for them to be removed and the gentleman said he would send in a request. Let’s hope it works…

  500. Tory says:

    UPDATE!

    “As I was going through my bill this morning (Sept 08), I discovered a charge of 19.99 from m-Qube Inc. I immediately called ATT (my wireless company) and asked what this was and why I was being charged for this when I did not order nor want it. He couldn’t answer any of those questions. While I was on hold, I started looking back to previous bills, and it went back all the way to September of 2007!!! I asked for them to be removed and the gentleman said he would send in a request. Let’s hope it works…

    September 7th, 2008 at 3:24 pm”

    So I just got off the phone with the ATT customer service, and they could only refund the past 4 months charges to my account. They told me the only way to get the additional 7 months worth of money is to go through m-Qube Inc. directly. Hope this helps others.

  501. Mel says:

    I too have been bitten by the extra ring tone charges on my AT&T bill. The first time that I talked to customer service they said they would cancel the service for me because it is a monthly charge and my teenage son had probably ordered it. I paid that time, then the next month the same thing again but with different names on the charges. I called again & told them there is no way that I will pay for this again. They told me that I would get a credit but I should call m-Qube at 1-800-626-2823 and unsubscribe or I will probably be billed again. I had them put a block on all my lines for any purchases. I told AT&T that they should not allow third party billing on their accounts & it was only giving them a bad reputation. I wonder if they are getting some sort of commission from these companies? Why else would they be willing to jepardize their business reputation?
    Am sick of this whole thing & will probably switch to different carrier when my contract is up. (I am still on Cellular One anyway)

  502. Brian from the UK says:

    YOUR CELL PHONE CARRIERS ARE RIPPING YOU OFF.

    Mel,
    “I wonder if they are getting some sort of commission from these companies? ”
    …………
    SpongeBob On Your Phone
    Nikhil Hutheesing, Forbes Wireless Stock Watch 02.10.06

    ‘Every time a consumer buys something, it gets billed to his or her cell phone. The carrier collects it, keeps about 30% to 40% of the proceeds and sends the rest to m-Qube, which then shares a percentage of the balance with the content provider. While m-Qube won’t disclose actual sales figures, Glass says its revenue grew 1,300% in 2005 over 2004.’

    YOU ARE ALL BEING CONNED.

  503. DJ Salisbury says:

    M-Qube billed for months on my AT&T statement…I Have an iphone and apparently there is no way to block such scammy ‘downloads’ without blocking all internet use…..someone is making a fortune ILLEGALLY. The AT&T rep refunded only two months asying that was all that ‘shows up in her system’….I challenged her with info from this and other sites but she didn’t budge….though she admitted I have been being charged more than two months….hmm….how did she know if it wasn’t “showing up” in her “system”?

    Who do I email? Who do I call? She aslo said there was no supervisor to speak to but I could “try later”….clearly, they know abot the scam but do not want to do refunds…which makes one think they recieve some form of ‘fee’ for the use of their billing.

    ick.

  504. Keith says:

    DJ—Keep pestering AT&T customer service. Tell them you’re mad enough to switch carriers over the issue. If they won’t budge, follow through on your promise/threat once your contract period expires. When they start losing customers over this issue, they’ll start changing their tactics on how they’re going to treat their customers. The only thing corporations recognize as pissed-off customers is loss of revenue.

  505. Scott says:

    I also got the m-qube Inc. bill for 19.95 on my AT&T cell phone bill. It went back 3 months. I called the number 1-800-331-0500 (talked to ATT guy). He indicated they were seeing this issue and had no way of knowing what the charge was. He did offer to refund me the 3 months charges and remove it so it doesn’t happen again. Crossing my fingers to see if it’s really gone form the next bill. It only took 5 minutes, so I was pleasantly surprised about that.

  506. CATHIE says:

    THIS IS HAPPENING W/ALL THE OTHER CELL PHONE SERVICE PROVIDERS ALSO. MY CONTRACT W/AT&T EXPIRED AND I JUST GO MONTH TO MONTH W/THE SAME RATE, NO CONTRACT. I’VE HAD NO MORE CHARGES SINCE I FIGURE THEY DON’T WANT ME TO SWITCH. AGAIN…YOU DON’T NEED TO RESIGN WHEN YOUR CONTRACT ENDS..JUST GO MONTH TO MONTH W/NO CONTRACT.

  507. Jenifer Miles says:

    I work for a call center and i recieve calls from a certain cell phone company customers reguarding charges from mqube, mblox, etc.. these people do not order these subscriptions, there cell phones are hit with a text and then BAM they have just subscribed. I truely believe that this is a fraud and the cell phone company is well aware and seems to be doing nothing. I feel the customers need to write there governer and hold there cell phone companys and these third parties responsible for fraudulent charges. What a violation of privacy as well. In the state of Florida the governer got involved with a certain cell phone company to investigate this with these companys. What has gone on with that i wonder?

  508. D Henry says:

    I just received my AT&T bill and noticed a $5.00 charge from m-Qube. I’ve never heard of m-Qube before today. I called AT&T and learned that I was charged the moment I opened a random text solicitation from m-Qube even though I immediately deleted the message. The AT&T representative said he will remove the charge and credit my account on a future billing.

  509. Brian from the UK says:

    D Henry,
    AT&T are telling you a load of horse ****.
    AT&T bill you has soon as they forward the text to you from m-Qube. You are billed irrespective of what you do with their damn crap.
    They also take between 30-40% of the unauthorized debit before passing the rest onto M-Qube.
    AT&T are ripping you all off and then conning you.

  510. MEL says:

    I just told my neighbor about what is going on with these companies & he admitted to me that he never looks at the details of his cell bill. He pointed out something important even if this company only gets away with $1.00 for each custmer it still gives them millions! They are going to keep taking their chances with all this betting on those people who DON’T check their bills until the government stops them! We need to talk to our politicians & insist that they do something now.

  511. Kelly W says:

    I use Boost/nextel prepay – I don’t even know how to send a text message (as I just use my pre-pay phone basically for emergencies) last month I got my first
    $6.99 Mqube charge debit from my account – I attempted to contact Boost mobile who would not help me when I requested that they block all text messages, etc. so I would not be billed anymore – they would NOT help… guess I am screwed since it is prepaid – I am now attempting the link to get Mqube to cancell my “subscription” that I never authorized nor requested! -

  512. Avi says:

    I just noticed $19.99 a month charge on my bill since I never really look at it…turns out, I have been paying this for 11 months. AT&T just refunded me close to $235 and just after the guy finished doing that, I got a text message from m-qube, saying that my subscription has been cancelled… WOW…how do they get away with this crap.

  513. Mikko Z says:

    I called ATT last month and told them about the charges. they said that I must have ordered them. Of course not; I never ordered anything. this month, the charges showed up again, and today ATT told me that they’d stop the recurring charge.
    Also called verisign 866-626-2823 to complain. They asked: so you want to cancel services? i said that I cannot cancel anything that I never ordered, but asked them to stop billing for services that I never ordered. Someone please sue this guys.

  514. John says:

    Received a $9.99 charge from these clowns along with charges for 2 text messages from them. Called the company up and was connected to a rude CSR who proceeded to tell me that I must’ve signed up for some bogus subscription. I never signed up, and never text message. I think I have 2 texts in 12 months of service with AT&T. Got the charges reversed from AT&T, and they acknowledged that this has been a pervasive problem. We need to get the government involved and shut down Verisign. This is fraud, pure and simple.

  515. Robin says:

    Got my last ATT bill and had $60 in charges from Mcube for ‘subscriptions’ that we never authorized. ATT removed them but said the next time it’s on us. I’m not paying for this. How does this happen. ATT says this HAS to be authorized from your phone or the internet. So anyone can do this. They don’t need personal details to get this on your bill. This is wrong. This should be illegal!! How do you hold them accountable?

  516. Brian from the UK says:

    Robin,
    AT&T are telling you a pack of lies.
    Anybody who knows/obtains/guesses your number can send you a text message.
    In the same way any company(that has a billing agreement with AT&t) who obtains your number from any third party can send you a Premium Rate Text message.
    Also bear in mind it is AT&T who are debiting the account without authorization and they are keeping a sizable percentage before passing on a cut to m-Qube.

    The responsibility for stopping this mass-marketing billing scandal lies with your damn politicians.
    The same politicians that helped create this corrupt market place. A market place that came about as a result of lobbying from the global trade bodies that represent the interest of the companies that are now operating and sharing in this multi-million dollar billing scandal.

  517. Dorothy Dunn says:

    My husband noticed that we had a charge listed under by cell phone number on our current statement in the amount of $19.99. The description said CSW Group Limi: 71769#5455 and the merchant name of course is m-Qube Inc. I never authorized or purchased anthing from this company or any other. I never download ringtones, wallpaper, etc. etc. This is robbery. AT&T have refunded us 3 months charges but are unable to do anything more. We have been billed for over 6 months. These people have a license to steal.

  518. Jinky says:

    I took a quick IQ test but didn’t sign up for anything, need to enter my phone number and I started getting text for word of the day that I didn’t subscribe. Now I’m charged $9.99 for this service I didn’t subscribe to. I tried texting them back to stop but didn’t stop.

  519. Jinky says:

    I just noticed my bill and saw the charged form M-Qube, I followed the instruction above form customer support, reply to text you receive from them by typing stop. I got another text saying I was unsubscribed, then I went on ATT check my bill under other charges I looked up the unknow charge and it took me to the charge detail. I was able to challenge the charge and let them know the reason, shortly after, theny acknowledge the complaint and stopped it and approved a refund.

  520. Jinky says:

    Sorry for the mistakes in my previous entry.

    Let’s all not forget we were all victims of fraud, we should help by giving tips on how to resolve the problem instead of insulting each other.

    If your getting an unsolicited text from a client of M-Qube just text back the word STOP, like they state on entry #320 on this blog. Call your cell provider and ask them to reverse the charge.

  521. Judie says:

    Just called ATT to remove a 9.99 charge from M-Qube and .80 in text charges, I never do texting and did not ask to be charges for this service.

  522. Judie says:

    Me again …maybe we should call the attorney general?

  523. ayde says:

    icalled t-mobil last month and toll them about the charge of 9.99 so this month showed up again,they keep sending text massages and i dont want them inever authorized anything from this company this is a robbery.stop sending mssage please and remove the chargesof 19.99 and 9.99 asap.

  524. Keith says:

    ayde–You’ll have to call t-mobile again. No one here at this site can assist you. This site is just for sharing experiences about these, hmmmm, over-zealous billers. Keep pestering them until they remove and stop the charges. They don’t want to give back the money they’re already collected, so you may have to keep pestering them until they do. Don’t give up and good luck!!

  525. Judy says:

    I recently found out that I was charged by m-Qube 19.99 each month since 3/08. I called At-t and they can only refund me back 60 days.This is totally illegal and we shoud sue att or m-Qube together.

  526. Keith says:

    Judy– Don’t give up. Call AT&T again to complain. If they insist on not refunding, ask them to give you m-Qube’s phone number so you can complain to them. Also, tell them once your contract period expires, you will shift providers if you don’t eventually get back every penny swindled from you. Don’t just give up. That’s what AT&T and m-Qube are counting on.

  527. Brian from the UK says:

    Keith,
    This telecom billing scandal occurs in many countries around the world. All these countries have one thing in common. They have all copied the US/UK model of Industry self regulation. These companies are to greedy and unscrupulous to be trusted to police themselves. If you have been following the problems you are having in your financial sector you will understand what I am referring to.
    You should all be asking yourselves why your politicians and regulators are turning a blind eye to this multimillion dollar billing scandal.

  528. spongebob squarepants says:

    MQUBE CHARGED ME 9 TIMES OF OVER 20$ ON SOMETHING I NEVER EVEN SEEN BEFORE GAMES AND SHIT

  529. Brian from the UK says:

    Why are your Regulators FTC/FCC turning a blind eye to this scandal

    FEDERAL TRADE COMMISSION
    WASHINGTON, D.C.

    Jim Manis
    Jim Manis is the chairman of the Mobile Marketing Association (MMA). The MMA is a global industry trade group for
    the advancement and self-regulation of wireless marketing. Mr. Manis has 20 years experience developing international
    markets for technology-based companies. He is currently Vice President of M-Qube, a wireless promotion and advertising
    technology company. Prior to joining M-Qube, Mr. Manis held senior positions at OpenWave Systems, @mobile.com,
    Software.com and Westbridge International. Mr. Manis has worked with the Universal Wireless Communications Consortium
    to help develop policy and strategy for third-generation(3G) wireless technology implementation in North America,
    Europe and Asia.

  530. hharper juaner says:

    stop sending me message coz at&t charging me w/ your crap

  531. harper juaner says:

    you charge me w/ $20 dollrs somethingso pls stop sending me message stop stop stop

  532. Keith says:

    harper juaner– You’ll have to call AT&T to get the charges removed and stopped. This site is only for us to share our stories of this scam.
    This site in not affiliated with AT&T or m-Qube. You’ll have to call 1-800-331-0500 or 6-1-1 from your Cingular/AT&T cell phone. AT&T has been pretty good about issuing refunds, so that should take care of the charges. Rotsa ruck! :)

  533. Keith says:

    Brian— Our regulators a lot of times know exactly what is going on. Many times, industries will basically write their own regulations thanks to lobbying and spineless politicians. I’m hoping we get an administration elected that won’t let corporations dictate the poliices they have to follow. It’s time the consumer comes first in the marketplace.

  534. Craig Jones says:

    unauthorized charges of $9.99

  535. Kelly Bogan says:

    This happened to me, too. The companies charging you through m-qube are soliciting randomly! That’s according to the att rep. That’s why some people are getting charged even if they are not opening the text message. This happened on my daughter’s phone, which is extremely disturbing to me. People who are on family plans should receive some sort of information about phone safety. Unsolicited charges are time consuming to remove. Let the rep know you saw this website. They will be very helpful.

  536. Angie Tong says:

    m-Qube Inc. never heard or seen in my life. I signed in to my AT&T account to check my billing statement as usual. I was caught by the Amount due (over $20 than usual). I realized I was charged twice for the same amount, on a same date, from a same merchant, for $9.99×2 = $19.98. I then called the number provided on the billing statement, I was first surprised the number was actually AT&T. I spoke to the Representative and explained the situation. She took the charges off on my bill. But, she wouldn’t able to explain or tell me what I have downloaded from e-Qube because I do wanted to know why and how I got into the Website that I have never heard and purchased something I never realized. I hope this instance was not a purpose of scam.

  537. Omar says:

    They fucking charge me 9.99$ but I didn’t co in this crap.

    pls leave me alone and don’t fucking charge me for this crap

  538. Keith says:

    Omar—Call AT&T customer service to demand back your money. Here’s their phone numbers:

    1-800-331-0500 or 6-1-1 from your cell phone.

  539. benoit savard says:

    stop to send me a message text please i am tired to resived the boul shit thanf

  540. Erik says:

    Signed up for free IQ test. Received results. Don’t recall agreeing to $9.99/mo. charges, even after going through fine print.

  541. Shawn says:

    Just off the phone with AT&T wireless. I noticed a 19$ charge to my account. Dug into it deeper and found out that they had been billing me since Sept 2007!! Certainly some of it was my fault for not looking at the bill closer. Frankly, I have several phones on my account for my children and so on, so it just never caught my attention. However, when I google’d the name on the charge, I found this page. Thank you for having it up. Otherwise, I would never have known I had been the victim of fraud. For what it’s worth, AT&T did remove all the charges (260$)!

  542. Keegan says:

    I was charged $10.69 from m-Qube Inc. on my AT&T/cingular wireless bill. I never signed up for this and do not know why i was charged. I contacted At&T and they were very helpful credited my account.

  543. Cathy says:

    Got a charge of 9.99 from M-Qube Inc on my AT&T bill. I never signed up for it. I think was because I did the IQ test on Facebook and they texted me the results, ever since then I have been getting strange texts with nothing telling me how to stop getting them. Then I got this charge on my bill. Calling AT&T right now.

  544. Brian from the UK says:

    Keegan says:”I contacted At&T and they were very helpful credited my account”.

    yes and so they bloody well should. It was they who debited your account without proper authority. They pocketed a large slice before passing the rest on to m-Qube. For every person they refund there are a hundred who are not refunded for various reasons. That leaves a lot of money in the accounts of AT&T that is not theirs.

    You good people in the US are allowing your Cellphone Operators to get away with daylight robbery.

  545. Joramo says:

    I was charged $9.99 from m-Qube Inc. and I’am recently in the process of trying to get these people from sending me text messages 3 to 4 times a week.

  546. Bill says:

    My 12 Year old sons phone is being charged monthly, even after calling the company and requesting a refund. I even explained that my 12 year old is not old enough to enter into a contract. I did get a refund, but not for the full amount in July. But the charges continue to come in monthly.

  547. Tommy says:

    my 13 year old son is being charged $20 a month,no contract,no authorization, nothing. Seems like they pick certain numbers to charge and begin charging betting that most people will not deal with the problem than dispute the charge.

  548. Sharon says:

    I was charged 20.00 for the last two months for charges that I did not even know what it was. I want my money back now.

  549. Keith says:

    Sharon–—Call AT&T customer service to demand back your money. They have been pretty good about issuing refunds and stopping new charges from appearing. Here’s their phone numbers:

    1-800-331-0500 or 6-1-1 from your cell phone.

  550. Mariana says:

    I have AT&T and also disputed these rediculous charges. they recommended that I get the Purchase Blocker FREE of charge! I think this is a great way to prevent these thiefs from charging our accounts.

  551. Jim says:

    Yep, same here.. called AT&T and they credited the 3 months back ($65 worth) what scum-bags… maybe we need to get in that business !

  552. Dave says:

    IQ tests, joke of the, weather, news,personals, porn etc. called att they credited, and stopped. no charge. What Jim said “scum-bags”

  553. Micahel says:

    I got the same bill from m-qube for 9.99 + tax. I called att to credit and cancel and they did. What a scam, how did I get signed up to a service charges me when I didn’t even see the agreement.

  554. Stacie says:

    Just received my bill yesterday and was charged $9.99. Called AT&T Customer Support and she gladly credited my account and said they had a lot of calls concerning the same thing. These complaints have went back to September of 2007…and they are still charging people? What’s the deal??

  555. Gail says:

    I just received the same 9.99 charge to my bill… I never authorized said charge.

  556. LA says:

    I also found charges on my cell bill for thiese scam artists. And not reading the earlier bills I have been hit 3 times. Well four if you count the charge on my sons bill over a year ago! Does anyone know how we stop these people?!?

  557. Keith says:

    LA–I don’t think they can be stopped. Not without governmental regulation, anyway. All you can do is call AT&T to demand back your money. Do it today and while you’re doing it, let them know you’re not pleased. Their phone numbers are:

    1-800-331-0500 or 6-1-1 from your cell phone.

    Good luck! :)

  558. Sandy says:

    I was charged 9.99 on my ATT bill…how do we get this off?

  559. Matt says:

    AT&T reversed the $9.99 charge for me…no questions asked. But the CSR didn’t know what m-Qube was, or how it got on my account.

    Seems like account hijacking to me…and if it’s legal, our lawmakers aren’t doing their jobs! STOP THE SCAM!!

  560. Bryan ____ says:

    i got charged twice. I never even sent a txt message to them, or signed anything. I got refunded for one of the $9.99 but it wont let me get refunded for the second charger

  561. Lori says:

    Same problem. I called Att and they would only refund the most current month but looks like ive been charged for 4 months. Called m-Qube at the number above and they said they removed my daughter’s number from their list. Also, they claim they will refund the other 3 months..we shall see.

  562. Larry Phillips says:

    Phone #281-844-8675 I dont know how they got my #. I was charge $9.99 I am not sure how to stop it,any help!!!!!!!!!!!!! Thank you larry

  563. Susan Ah Nee says:

    I received a bill statement with mqube charging me for a subscription of $9.99 which I did not order. If there is a class action suit against them, I’d like to be included!!!!!

  564. Keith says:

    Larry Phillips— Call AT&T customer service and complain to them. While they have done a piss-poor job of preventing the charges from occuring, they have been pretty good about issuing refunds for these bogus and fraudulent charges. Demand back every penny, too. If they won’t refund every penny, tell them you will switch providers the first chance you get. The contact numbers for AT&T customer service are:

    1-800-331-0500 or 6-1-1 from your cell phone.

    Good luck!

  565. emerzon says:

    i was charged 9.99 without my consent if there will be a class action suit against them i want to be included also!

  566. Mitchell Clary says:

    We have over 20 phones with ATT on our mobile business account and have been hit with over $500 in charges the last two months from this bullshit company..I am highly upset and would like to find out about this company…

  567. Michael says:

    It’s all happened to me too! I’d join a class action suit if one is initiated. These crooks have been billing me 19.99 a month for months before I finally looked at a detailed breakdown of my online bill. Dummy me!

  568. william edwards says:

    being billed. never knew of service

  569. kristina says:

    i’ve gotten two charges on my phone for 9.99 for the past two months from m-cube.inc and i tried to stop it, but they wont stop. someone please help.

  570. kristina says:

    i’ve recieved charges for $9.99 for the past two months on my cell phone bill, someone please help me.its from that m-cube.inc. i have no clue how they even got my number.there is no way for it to stop.

  571. Keith says:

    Kristina— Don’t give up. Call AT&T customer service and complain. Their phone numbers are:

    1-800-331-0500 or 6-1-1 from your cell phone.

    Good luck!! Be persistent, if you have to.

  572. Katie says:

    AT&T Customers can stop and refund their own accounts. http://www.att.com/db

  573. Mark says:

    I too received a 9.99 charge from m-qube inc. and called AT&T. They have removed the charge and cancelled the subscription. I never signed up for any subscription in the first place! AT&T claims that they have seen a lot of this.

  574. Tom says:

    This has been going on for 9 months on my daughers phone (ever since I signed up for it for her). I agree I should have noticed the charges, but since it started at the same time I signed up for the account, I thought it was part of the package…
    AT&T was very unhelpful. It took 2 supervisors, and over an hour to get them to refund 3 months. And another hour and another manager to get them to refund another 3 months, but that is absolutely as far back as they would go. I was surprised at how rude, and not-understanding they were… I don’t see how they can get away with it! Looks like that is as much as I get. My credit card company says its too far back to dispute.

  575. Keith says:

    Tom– Keep trying. Threaten to switch providers if they don’t reverse all the charges. If they won’t, follow through with your threat. Lost customers gets their attention.

  576. Bill McNutt says:

    I noticed my cell phone was higher than normal. After further investigation, I found charges from m-Qube Inc. for $19.98. I am pissed! I have never authorized any ringtones or any crap like that. I am contacting my lawyers!

  577. Brenda says:

    I, too, got screwed by m-Qube Inc. (Charged on my bill as “MX Telecom Inc.”, “Buongiorno” and “Plus Connect” over only 2 days, I was charged $1.07 X 60 and $2.15 X 15 totaling $99.69!!! HOLY CRAP!!! Fortunately, the charges were so obviously fraudulent, the lady at ATT reversed the charges immediately. It took her quite a while to do it (one charge at a time). But she hung in there with me. ***If this isn’t an argument AGAINST giving any creditor the right to auto-withdraw from your bank account, I don’t know what is. NEVER give ANYONE the keys to your bank account! These bastards need to go to jail!

  578. Alison says:

    I called the “merchant” phone number for m-Qube that was listed on my AT&T bill for a $9.99 charge, and it turned out to be answered by Att&t Small Business! (800-331-0500) They removed the charge and blocked such things from happening on my phone again. No hassles, just did it!

  579. Andrew says:

    I called ATT and they were very helpful. The service rep refunded my account and said ATT is trying to end the realtionhip with this company. This Company operates through those IQ test links on the internet. I was board one day and clicked the link only to find out later I had a “membership” in this scam.

  580. Vivian says:

    I use Boost Mobile and buy prepaid phone cards. For the first time I checked my online account because at the end of the 3 month period my phone card nearly out of $ where I always had a lot to roll over being that I only use my phone for traveling or emergencies. It was there that I discovered the bogus charges made by m-Qube with virtually no description whatsoever as to what the charges were for! I called Boost Mobile and they said they had no idea who m-Qube was or what the charges were for.

  581. Carolyn says:

    When I received this months bill from ATT, I wondered about the additional 9.99 charge and found it associated with M-Qube inc and a merchant phone number for ATT: 1-800-331-0500. The only thing I can recall that might have caused this was some trevia game I played online. I may have joined it, but I don’t recall anything about being charged or that I would receive text messages from them. Right away, I began receiving text messages that seem to relate to the trevia game I had played online. I hung up each time and hoped that ended it, but NO…not when I saw this month’s bill. I suspected it was related to the online gaming. Fortunately I did a search online for similar complaints and found this site which was most helpful in solving the problem. My husband called the ATT number listed on the bill as the merchant. The service rep handled the problem to our satisfaction…blocking M-Qube from further charges and crediting our account for 2 months as this company evidently was going to continue charging us each month. One has to be so very careful anymore about some of the websites out there in Cyberland.

  582. Giuseppe G says:

    Same thing happened to me… two charges of 9.99 from m-Qube Inc., and I never downloaded anything. Called at&t, and they said they’d cancel and refund.

  583. Toni says:

    ATT is in bed with M-Qube. About 6-8 months ago I had my first mysterious “m-Qube” charges show up on my ATT bill. It took me several months before I noticed that my bills were running about $19.99 higher per month than expected. I called ATT back then and they acted like they never had such a complaint before about m-Qube. (Dear Reader – You see the string of email complaints above, right? These complaints are numerous and span well over a year!) The ATT rep did remove these charges without any hassle. Almost too easy not to make me wonder if they really NEVER had anyone complain to them previously. So, more than 6 months go by without incident until today. Today I paid my ATT bill online and noticed it was a bit higher than usual. Sure enough when I look into the detail of the bill, another “m-Qube” charge now for $9.99 has shown up. (I have never downloaded or signed up for anything nor have I ever received a text message that I can reply to with a “stop”). I call ATT today and again, they have never had such a complaint before and don’t know who this company is, the rep says like reading a script. I ask but am denied the ability to have this company permanently blocked from my account. However, ATT does again take the charge off without hassle. How can they not be aware of m-Qube by NOW (Dec 2008)? There are class action cases in several states. Florida just won $500k from m-Qube in Sept 2008. ATT does not know this?! Pleeeease. It is a joint scam between your phone company and m-Qube. They hope that people don’t notice a few extra bucks on their bill each month and meanwhile rake in millions. Shame on ATT and m-Qube. As if times weren’t hard enough. Someone should tell Apple, maker of iPhone, with exclusive carrier rights to ATT. I don’t think Apple would be in bed with ATT if they knew about this scam. Or perhaps I under estimate corporate greed.

  584. Keith says:

    Toni– You under estimate corporate greed. :) The people posting here are the ones who noticed the charges, complained, and then went to the Internet to see if there were others. Imagine the number of people who blindly pay their bill each month without looking at the itemized portion of their bills.

    AT&T could put a complete STOP to all of this if they wanted to. As large as they are, they could put the asswipes at m-Qube out of business practically overnight if they wanted to. However, they don’t, because, despite all of the negative publicity this open forum gives them, they are STILL making money off of this scam.

    Get their attention. Do what I’m going to do. When my contract period expires(and it’s coming up soon), I will be switching providers. And if they ask why I’m switching, I’ll tell them why and give them the address to this forum.

    Read ‘em and weep.

  585. Toni says:

    Hey Keith – As long as I have an iPhone, which I love this phone, I have to go with ATT as they are the exclusive provider now and I think for at least the next couple of years based on the deal they made with Apple. That’s why I wondered if Apple was aware that they were in bed with a scam scum. I may try and send this link to someone at Apple’s customer service. What the heck, can’t hurt to try.

  586. Kathy Turner says:

    I have $30 (at least) worth of charges on my phone bill

  587. Keith says:

    Toni– OK. That’s a good idea about contacting Apple. If they know their name is associated with this scam, they might put pressure on AT&T to clean up their act. It can’t hurt to try. Hopefully, you don’t get any more charges from m-Qube.

  588. Keith says:

    Kathy— Raise a stink with AT&T. Most of the time, they have been refunding the bogus charges and can then block your line so this doesn’t happen again. AT&T’s customer service numbers are:

    1-800-331-0500 or 6-1-1 from your cell phone.

  589. Richard says:

    i’m looking at 70.00 in charges from Verisign, M-qube, Playphone, jamster xxl. I’ve never even heard of any of these companies. WTF!

  590. Jeff says:

    So I have done this many a time before b/c I used to work with an authorized agent for AT&T. You just have to call and complain and they will take the charges off your bill. Of course I agree with many of you that this is completely unfair. I never used services, never did I download anything. You know, F*** MQUBE! They can suck it! FYI, never DL ringers, just make your own and you will like what you make rather than the $3 for something you hate.

  591. Albany Teen Parent says:

    I may be listed somewhere in the hunddres of messages above but you can block purchases to your phone via the medianet parental controls see: http://www.wireless.att.com/learn/messaging-internet/media-entertainment/faq.jsp

    Just spoke with and ATT service rep who was very helpful with blocking this for me and refunded the total of three months of charges.

    Used a little more Honey than vinegar on that call.

  592. Rick Wassman says:

    Please discontinue billing to my att bill. 2 months charges of $20. Never asked or heard of these companies.

  593. Keith says:

    Rick— Call AT&T customer service. Their phone numbers are:

    1-800-331-0500 or 6-1-1 from your cell phone.

  594. Nikki says:

    I just got off the phone with AT&T too after having discovered these charges from MQube on both of my children’s lines. Scumbag predators! They’ve charged $80 to my bill before I caught it and complained. My son is blind and he can’t even read text messages! And my daughter’s phone wasn’t even working when they claim she signed up for these subscriptions. Unbelievable.

  595. kristy says:

    We are on the phone with ATT right now. We have $173.70 in charges from mcube on our November bill! This is absolutely ridiculous!! Luckily we are speaking to a nice rep at ATT right now and she is willing to credit the full amount back to our account.

  596. Clive says:

    I just got charged 9.99, called At&T and they immediately refunded. The person mentioned they have a new system that can go back 6 months and do a forced refund and he had certainly heard of this company. I also asked him to refund the unsolicited text charge plus $50 for my time and his time…then tey would have to dispute my charge to them…but the system can’t do that.
    Sadly it seems in over a year of complaints At&T can not shut this off at the source.

  597. Harry says:

    I just got the latest AT&T phonebill and also $ 59.99 from the same fraudulent company “m-Qube inc.”. At&T was very supportive and helpfull and has credited the entire amount as well as installed a Parent block that is to prevent futher unauthorized downloads. These companies have to be stopped from such fraud ! Please tell your kids and their friends not to respond to any free Ringtone / downloads etc. and NOT to forward these to others as you can initiate these charges to other phones simply by sending such messages !

  598. Vince says:

    I just checked my bill today and I got a $9.99 charge from m-Qube Inc. which I do not recall subscribing to. I talked to ATT and they were helpful enough of crediting this charge. They also put the parental block that will prevent any unauthorized downloads. This to me is disturbing since this unknow company was able to charge something without my permission.

  599. Jill says:

    I never got charges or had any unauthorized billing until two months ago. And I just realized something, the only other event that has occurred is that I started using Facebook. I also downloaded the app onto my Blackberry. I wonder if some of those applications which did ask for a phone number, are enabling m-Qube to infiltrate my phone bill. After all anything that is free – really never is free.

  600. Charlie S. says:

    My daughter had a $9.99 charge from m-Qube,inc. on her bill and insisted she did not order or sign up for anything. There is apparently a scam with “negative opt-out” subscriptions – you get a message and if you don’t respond, you are signed up. I called up ATT and the rep would not remove the charge. Then I said I was cancelling service. It was only once I asked for a supervisor that they removed the charges. The first person you talk to is ordered to just repeat the party line.

    It turned out it was a $9.99 recurring monthly charge. I would not have known that unless I had called ATT. The number on the bill to call with questions about the charge was ATT’s number.

  601. Mai Jourdan says:

    I was looking at my phone bill when I noticed it was about $10 higher than normal. My guts told me to check it out and luckily I did. It was from the infamous m-Qube. I immediately google’d it and came across this website. Boy am I glad I did. I did exactly what this person said to do:

    Katie says:
    AT&T Customers can stop and refund their own accounts. http://www.att.com/db

    I put in a request and it said, “Refund Approved 12/13/2008″. But we’ll see. I’m going to call my carrier (AT&T) tomorrow during their working hours.

    Thanks everyone for all of your help!

  602. Keith says:

    To LINDA ATTUH:
    It’s probably not a good idea to publish your phone number here. God only knows who might use it for less-than-honest purposes. Perhaps the person who moderates this site could “XXXXX” it out for you.

  603. Rowena says:

    I am managing my senior citizen father’s billing and noticed this charge on his bill. There was no authorization for this service and it has been going on for 11 months at $21.66/month, total $238.23 in charges. Calling ATT on Monday to complain and get a refund. Tried to get refund on this site and was denied with a reason of “exceeded number of refunds allowed within a specific time period”. (http://www.att.com/db)

  604. Mark says:

    I used the information included in the below emails and received a message stating: “Refund Approved 12/14/2008?. Hopefully this will happen as promised.

    “Mai Jourdan says:
    I was looking at my phone bill when I noticed it was about $10 higher than normal. My guts told me to check it out and luckily I did. It was from the infamous m-Qube. I immediately google’d it and came across this website. Boy am I glad I did. I did exactly what this person said to do:

    Katie says:
    AT&T Customers can stop and refund their own accounts. http://www.att.com/db

    I put in a request and it said, “Refund Approved 12/13/2008?. But we’ll see. I’m going to call my carrier (AT&T) tomorrow during their working hours.

    Thanks everyone for all of your help!”

    We will see. Thanks

  605. Mark says:

    I just spoke with a a rep at AT&T to have this charge removed and he verified that http://www.att.com/db is a legitimate site to have these refunds processed. He told me that mine was set to be refunded on my next bill. He did ask how I found out about it though. I would advise anyone to use this if you have a chance.

  606. Arienne says:

    Thank you all. I noticed that I had been charged $19.99 every month for the last couple of months for this. I just called and spoke to a rep who said that he was sorry that I was being charged for something that I didn’t remember purchasing. He told me that he didn’t know what it was, but he very easily removed it and is crediting my account. It seemed a little too easy for something that they weren’t aware of, but at least it was removed. Thank you all for your comments!

  607. james brumwell says:

    Same problem as all the others, unauthorized charges and no explanation as to what they supposedly provided. This is out right theft and AT&T is aiding in the heist. Crass violation of customer confidence and far out of line!

  608. katie says:

    AT&T has posted information about these charges on their website http://www.att.com/mobilepurchases.

  609. katie says:

    AT&T customers may get instructions on how to block these charges from the phone.
    1. Access the website: http://www.wireless.att.com/support/chooseDevice.do?universe=&make=All&dest=tutorials
    2. Select MEdia Net under the Select Category box
    3. Select Parental Controls Overview or Access Parental Controls in the Select Tutorial box
    4. Follow the instructions listed on the website from the phone and the charges will be blocked

  610. amy hawk says:

    On too many occassions we have gotten charged for m-Qube… can anyone tell us what exactly it is? Also, wondering if this only happens when you access internet utilizing “Media NET” application. I have a BlackBerry and if I need to access interenet, I always use “Browser” application NOT the Media NET. And also I personally have never been charged for this m-Qube. My friend also has a BlackBerry and always uses the “Media NET” app to access internet and they have gotten charged with the m-Qube downloads many times. So…. are these mysterious charges connected to Media NET somehow???

  611. Melody says:

    This is the 3rd month in a row that I have had to call to have unauthorized M-Qube charges removed from one or more of our phones. AT&T gives me a credit, but I usually have to wait until the following month to get it so I am paying for something I didn’t order. Why hasn’t a regulatory agency put a stop to this?

  612. Keith says:

    Amy Hawk–Apparently, it’s something you accidently enroll in by taking an on-line IQ test or some such crap. It doesn’t happen with everyone, though. I had the charges appear and never took any test or filled out anything. Scammers have a way of getting your info. That’s why they’re called “scammers”.:)

  613. Keith says:

    Melody– Hopefully, with the new administration coming in January, businesses will again be subject to reasonable regulations. Caveat emptor simply isn’t enough to protect the consumer.

  614. David says:

    Before you jump off the handle, make sure no one in your family downloaded the Facebook Mobile application – no need for a class action lawsuit when the charges are legit

  615. Michael says:

    This is ridiculous, what are these charges for? Why isn’t there a direct and specific way to know when you’re randomly going to receive charges. The fact that att has these charges on their bill shows they have a huge part in this. Making it easy to charge customers for nothing.

  616. Steve says:

    Check this out:

    http://arstechnica.com/news.ars/post/20080603-att-settles-class-action-over-unauthorized-cellular-charges.html

  617. Terry says:

    The same happened to me. 2months of $9.95! w/o authorization.Is this not criminal?Class action, lets find out, the only way to do this is go to court.

  618. Keith says:

    David—The problem is the vast majority of people here complaining didn’t do anything to incur these charges. Supposedly, one way these charges appear on your cell phone bill is taking some on-line IQ test. There’s also some other backhanded way these morons get your numbeer and start billing you using text messages.

    Most of us did nothing to incur these charges. In my case, I didn’t take an on-line IQ test and I don’t even know how to send or receive text messages and have no desire to learn how. The charges just appeared on my bill completely unsolicited. That is the case with the majority of the people here. We were scammed(or an attempt was made to scam us).

  619. Steve says:

    Here’s how to cancel the service:
    http://www.sendmemobile.com/company/help.html

  620. Steve says:

    Sorry, here’s making it a little easier. I just canceled the service this way. It was simple enough..

    If you would like to cancel your subscription you can quickly do so using any of the following methods:

    * Text STOP ALL to 77899
    * Email help@sendmemobile.com with your mobile number included in the subject line
    * Call 877-373-6363 and choose option #4

  621. Michael says:

    THIS IS FRAUD!!!

    I was out with my family and got about 4 text messages back to back. The last message basically said to stop messages tex “STOP” which I did.

    Today I got my bill and sure enough $9.99 so I called ATT.

    ATT said they couldn’t credit the charge but could stop future charges and that the 3rd party would have to credit the charge and I should see it within the next two billing cycles.

    I went to m-Qube site FAQ’s and found the answers to the last two questions very interesting…

    http://www.verisign.com/m-qube/support-faqs/index.html#0100000C

    THIS IS FRAUD, NO DOUBT ABOUT IT

  622. Nichole says:

    Noticed my bill was higher and found m-Qubed inc. I realize this happened because I joined facebook and happened to click on one of their games. It asked for my cell phone # and so I put it in. Huge mistake, I immediately received a text message saying I will be charged for a service I supposedly signed up for. It did say to text stop if I wanted to cancel. I did text stop and now I’ve been charged. Att did remove the charge and they said if it shows up again, don’t text anything to them, call ATT immediately so they can cancel for me next time. Careful who you give your cell phone # to. It’s quite a shame a respectable company such as AT&T would allow such companies to charge their customers. I’m considering changing carriers because of this.

  623. Paul Vogelzang says:

    Billed 19.99 by m-qube on my AT& T wireless bill.

  624. Sharon says:

    AT&T was only able to credit two months. It looks like this is a mess for AT&T to handle at this time. Thank you all for the info.

  625. M says:

    I just called Att customer service, same problem as everyone else and asked for a refund or credit it back into my account. No problem but it was charged in the last 5 months. Yet she says she can trace back to 2 because the system doesn’t go that far back. LOL. Well if I am able to look at my own billing cycle online tracing back to whenever, surely they could to! So she only credited back 2 months worth. I didn’t feel like putting up a fight with this feisty lady, I’ve already been through this before (fighting against a fraud) so I am just going to call again when I am in the mood to argue and get the rest back. Such a hassle!!!

  626. M says:

    Well I just settled it with Att and they canceled and credited my account. The cs rep. said that she could only view my account back to 2 months ago (which is a lie) yet they’ve been charging for the past 5 months which I just noticed yesterday! So I didn’t put up much of a fight because I’ve already been through a scam previously and its such a hassle to break these lying stbborn cs reps! Just call and mention the unauthorized charges and ask for a refund or credit back before they come up with some law that you cant!!! Time NOW!!!

  627. Ray says:

    Att says can only credit back 2 months because they cannot review statements that far back. If that was the case, then why are we able to trace back statements from the startup of our phones and they wouldnt be able to?

  628. Ray says:

    dont $/no credit back! they are lying! Research your rights theres always a way!!! This is my 2nd scam and I will always fight through them if I have to because they are stealing !

  629. Ying says:

    Charged $9.99 for three months in a row. Never odered any services from m-Qube. AT&T removed the charges for me, but something needs to be done to stop this scam!

  630. Drew DeHahn says:

    i got charged for texting. M qube sucks.

  631. J. Phillips says:

    These bastards think that it is okay to charge innocent people money because they feel like it. I have called Sprint on 3 seperate occasions and finally I recieved a credit to my account. M-Qube charged my phone $21.19 and it was completely unauthorized. I will be reporting these people to the BBB and hopefully, they will be punished for all that they do. How rude and careless can one company be?

  632. Mitchell says:

    Same here. $9.95+ tax on att from m-Qube. I checked my bill and saw that I did not even get or send a text to have this added. It just showed up. Literally, there was no prior request. The usage detail speaks for itself.

  633. Keith says:

    For those of you who only could get credit for 2 months worth of charges, DON’T GIVE UP! Threaten to switch providers if they won’t make you happy and watch how compliant they become. They’d rather issue a one-time credit than lose you as a customer. And if they won’t issue a credit, tell them you’re gone the first opportunity you get.

  634. Barry says:

    M-Qube works with the Crush Center on Facebook, luring people with supposed messages or “drinks” from friends. When you try to find the friend, they ask for your cellphone number so they can use it to send you a PIN, to access the site where your message, or whatever, is. Then you start getting charges. AT&T canceled the system, and say they will refund the charge.

  635. Rocky says:

    I just googled m-Qube to see what it was because it showed up on my AT&T bill. I gotta say that I think AT&T is a player in this scam. The first post on this page is dated Sept 11, 2007–AND THIS IS STILL HAPPENING!!! All of this a day after I heard that AT&T has slowed down the performance of Edge data on cell phone in order to motivate people to consider 3G. I’m running out of patience!

  636. Sam says:

    I got BOMBED my MQube about 2 years ago, and fought with Cingular and Mqube for a refund for almost two-months. I finally filled out a complaint form on http://www.fcc.gov, and that had an IMPACT. I was sent a letter from the FCC, and got calls from the Cingular Corporate offices, and Mqube. I made a profit of almost $100, and I got credited a free month from Cingular. Don’t get MAD, contact the FCC.

  637. Keith says:

    Good job, Sam! Don’t get mad, get even. Or, in your case, get evener. :) Persistence pays off!

  638. Ramon L says:

    Like many of you, I just got hit with almost $40.00 of extra charges from m-Qube inc for services that I did not requested. I did a google search and fund out that this has been going on since 2007. I got very good adivice from all the complaints that I read here and followed it. I called ATT immediately and told them that I was sure they get many complaints about m-cube and she immediately say “yes”. She said that they will credit my accout with in one to two billing cycles. Since this is the 2nd time this happens, I told them that if this happens again I am dropping them. I am definetely not signing a contract with ATT again.

  639. Rob K says:

    I just had the same issue with m-qube. I was told by ATT that it was because i opened a text message and was automatically subscribed. The ATT rep promptly refunded my money and placed a purchase lock on my phone. M-qube needs to be taken down.

  640. J says:

    Got it too. They have already been fined by Florida in a class action suit.

    http://www.dmwmedia.com/news/2008/09/03/m-qube-settles-florida-ag-over-mobile-ad-fraud

  641. Steve G says:

    I just noticed on my cell bill that m-cube charged me 9.99 this month and the same last month. I don’t know who they are, and I definitely didn’t subscribe to anything from them. I called ATT and they put a block on my phone that keeps me from subscribing to something unless I specifically request it (by putting in a code). The customer service rep I talked to didn’t know what m-cube was and I told him about this website. He said their computers were down and someone would call me back in a few days. I can’t imagine where this is coming from. How can some company just start charging me without my signing up for it?

  642. Cathie says:

    RAY…They most certainly go back more than 2 months..you can do it yourself online, so they certainly can.

    STEVE G….The customer service rep you spoke with was playing stupid. This M-Qube balony has been a problem since 2007. M-Qube is located in Watertown, Massachusetts. There is such a company. I had been charged a couple of years ago by M-Qube and I got a refund by ATT but some of the reps play dumb.

  643. Cathie says:

    TO ALL WHO HAVE CONTRACTS WITH CELL PHONE CARRIERS ABOUT TO EXPIRE AND TO ALL WHO HAVE A CURRENT CONTRACT: I had a contract with ATT for years which I renewed because I didn’t know any better. When my last contract was up I never renewed…you got it right…you don’t have to renew your contract. You can keep the existing “package” you pay for, but you don’t have to sign another contract. You just go month to month with the existing package you already have. I’m not sure about other cell phone carriers, but I have been without a contract for two years now. Even when I went to the ATT store to add more minutes to my package & add unlimited text messaging, I told the man that I did not want to sign another contract. He said OK, no problem. They will, of course, want to tell you that you are eligible for a phone upgrade, free phone etc., but I have told them no thanks because then you have to sign a contract.

    I usually get my phones on Ebay. I have had no problems whatsoever with the phones that I obtain on Ebay. I have gotten 6 phones on Ebay. If they don’t come with a sim card, then ATT will charge you $25 for one, but that’s infinitely better than signing another contract that you will have to pay a penalty if you want to get out of it. You just take the phone you buy elsewhere to the ATT store and they will activate it. I can’t recall if there is a fee for this, but I don’t think so because I had to get my husband a new phone a little while ago and I didn’t have to pay anything. You will need to get an “unlocked” phone. Most of the descriptions on Ebay will tell you whether it’s “unlocked” or not which means that you can use it with any carrier.
    If you choose to do this, find out exactly when you contract ends. Speak to someone at the ATT store if possible where you can look them right in the face. Get their name. You can find out over the phone as well when your contract will end. THEY WILL try to get you to resign by offering those upgraded and free phones when your contract ends, but remember, you don’t have to get the phone from them which is usually how they get people to re-sign with them.

  644. Cora says:

    It’s been a while since I checked my At&T Statement, and as I looked on my bill, I’ve been charged every month of $9.99, 6 times, there times, I was billed twice on the same month. It’s not only m-qube also predicto. I never signed up nor download anything on their site and I am billed. Check all your statement carefully.

  645. Cord says:

    I received a bill for 9.99 from m Qube inc. and I always check my statements. I think there was a test that i received through facebook that might have been what got me hooked to mQube since I had to enter my number to get the results. im going to call at&t directly to get this removed since there was nothing that I agreed to pay.~~follow up~~ AT&T said that i have to pay this now, and they will subtract 9.99 from next months bill. And they better hope they dont forget to give me the refund.

  646. tom says:

    i just got billed 9.99 twice for to things that i never heard of. i have no clue what m qube is and the cs rep i had was a total idiot. i had internet blocked but i think m qube will still charge me some one needs to sue att and m qube

  647. Keith says:

    Tom, they already have been. See post number 649 above. I think there are a few other posts regarding AT&T getting sued over this crap. I’m not sure they’re getting the message, though. This has been going on for awhile now and it doesn’t seem to be letting up. One would hope that AT&T eventually gets the message. I’m not sure they’re all that worried about the negative impact this will have on their bottom line. A few extra bucks now will result in lost customers later.

  648. Anita Jackson says:

    I just received my ATT wirles bill to which I had 2 charges for mobile downloads from MQube on Jan.11 I spoke with ATT and they quickly refunded my bill, especially after I mention that I read about this classaction suit regarding MQube., Inc. What is going on?

  649. leowo says:

    att also charge me 9.99 for the service of this company, I never anthoried them to do this, I think they are totally fraud. I have no thoughts how to stop it because I’m a foreigner with bad english.

  650. Keith says:

    leowo– Call AT&T customer service to get back your money. Generally, they have issued refunds, so be sure to call them. It’s your money! Their phone numbers are:

    1-800-331-0500 or 6-1-1 from your cell phone.

    Good luck! :)

  651. Theresa says:

    Thanks Katie… this worked great, I was refunded instantly and was able to cancel the subscription as well.
    AT&T Customers can stop and refund their own accounts. http://www.att.com/db

  652. Tiffany Angeles says:

    I checked my ATT account and found that I had a $9.99 subscription to m-Qube, Inc. and that the product name was Mqube $9.99 subsciption:Auction Alerts. On my purchases manager I see that the Merchant is bidinski.com and I can’t find anything on them on the internet. I have just called ATT and they are taking the charge off and placed a purchased blocker to hopefully prevent and further purchases.

  653. Larry Morris says:

    I received my ATT phone bill and had 2 charges for $9.99 for m-Qube. The service was for SendMe. I contacted SendMe and just received a response back that I don’t have an account so they didn’t bill me.

    I’m forwarding them my screen print from their site showing I have an account and 17 credits and my phone bill showing their name.

    We’ll see what’s up.

    Oh, I have a iPhone so their service doesn’t even work with my phone…

  654. jim says:

    i had over $500 worth of bills from m-Qube and OpenMarket on my AT&T cell phone bill. These companies are crooks.

  655. Keith says:

    Jim— Be sure to contact AT&T customer service and m-Qube. AT&T has generally issued refunds, so definitely call them. Both numbers are somewhere on this page. Here’s the number for AT&T…

    1-800-331-0500 or 6-1-1 from your cell phone. Good luck! :)

  656. eric says:

    I had m-qube inc billing my phone for 9.99 a month. I promptly called my carrier (ATT @ 1-800-331-0500) and they immediately took the charges off. This is a HUGE scam, I dont see how this is legal!

  657. Charlie says:

    Are you kidding me WTF. This company is a joke. I just got off the phone with DADA the rep told me that they are a real and legit company. I was charged $9.99/month and i dont even know what the service was for. I have an unlimited plan so what else would I need from this company? A joke of the day YES RIGHT I think we all have become the JOKE. ALL OF US, I wonder hoe many people are getting charged and dont even know it yet? Its companys like this that everybody should get put in front of a judge even the suites, take my money scum lower than scum, dirt under the scums scum! Good luck I hope that this company fries!!!

  658. Chester Schaufel says:

    I was charged for two communications purchases that I never made and the for a couple of months of text messages that I didn’t want or need. I had to call AT & T and end all text messaging on my phone system to get the texting to stop. IK am now trying to get them to eliminate the two communications purchases.

  659. Keith says:

    Chester— Call AT&T and tell them if they won’t remove the charges, you will switch providers. A little ultimatum goes a long way.

  660. Catherine says:

    I was first charged in November for a service I did not sign up for. I called the day I replied STOP as instructed AND called the company to verify that I would not be charged. I was charged that month. I called to request a refund and that the monthly charge of $9.99 be stopped. I received my refund check; however, I was charged for the following two months. I called the number referenced on my phone bill. I was issued credit for the two months and was told that there would be a block placed on my account to prevent further charges. I opened my current statement, and there was the charge, again!!
    Is there anything I can do to prevent this from happening?????

  661. Keith says:

    Catherine— If AT&T is your cell provider, call them again. Tell them if the charges appear again, you will be forced to switch to someone else. Whatever you do, don’t give up. It’s your money.

  662. Mark says:

    I had been billed $9.99 for 2 monthes in a row by M-qube. when I called the number it went to At&t which is my provider. They were nice and credited back the money. I went to the m-qube site and filled out the information to get off of their list. We will see what happens.

  663. richard goodrich says:

    do not want did not want your servises

  664. Molly says:

    I had 2 charges on my bill for $9.99 that I had NOT authorized!!! I looked into it and realized it was for something online I had done. I didn’t buy a ringtone; I simply just allowed the site to send me my quiz score for a quiz I took on line to my phone. Before I agreed to it, I very carefully read everything to ensure there would be no charges. But of course, they ended up charging me 2 times! Nowhere on the website did it state there would be charges. AT&T refunded one of them, and I will pay the other. I had them put a block on my phone. Ridiculous!!!

  665. Katie says:

    Hello all.. go to http://www.att.com/db and you can refund yourself. It works I promise. Two months?? PS.. Read your contract, we have up to 100 days to dispute any charge.

  666. Heather says:

    I was charged $48.11 and called At&t and they are acting like they can not do anything this is the only phone I have and can not afford all of the problems that At&t has tried to afford me. i SEE 673 PEOPLE BEFORE ME that have been ripped off we need toi do a class action law suit.

  667. Karen says:

    I found 3 charges on my bill this month from AT&T for 9.99 each for mqube. When I called customer service — the removed the “subscription” and told me that I could reduce my bill by the erroneous charges and “hopefully” I won’t get a late fee — is this any way to do business?

  668. Melinda Vuiller says:

    I had the same problem…phone bill was higher than usual. Had a charge for $9.99 for M-cube Inc. This is ridiculous! We should be able to have more control over our phones & be able to block this stuff without having to call ATT. We don’t use internet with our phones.

  669. Steve Stone says:

    I have been receiving horoscope text messages that show up on my bill @ $.53 each. They come in every day about 12:27 pm and started about 3-4 days after I signed up for wireless service with AT&T. I never subscribed to any such service. I don’t give my cell phone number out to coworkers let alone a website peddling ringtones and horoscopes. I have tried replying to the texts with “STOP”, “END”, “QUIT”, “CANCEL” and “UNSUBSCRIBE” and each time I receive a text message back that reads “Could not fetch content, sorry”. These are coming from short code 25378. An AT&T representative gave me a website to check out to get more information about the company who is billing me (www.katazo.com), and the web page is blank. No content.
    Every time I call AT&T they refund the charges and guarantee me that I will not receive another message from this company and each day after that promise at 12:27 pm I get another horoscope delivered to my phone and subsequently get charged another $.53.
    The worst part is that the service delivers an Aquarius horoscope and I’m a Capricorn.
    It’s absolutely ridiculous and most definitely fraud.

  670. Heather says:

    Got my monthly bill today and i noticed a charge from some random company. I dont even no what the hell M qube is! i never authorized any subscribition theres no icon on my fone nothing. Its a load of crap. I dont go on the internet at all bc it costs me. so where the hell this came from is beyond me. Im not paying for these charges. ridiculous. >:O

  671. Brian says:

    I received a charge of 9.99 from M-Qube. They had texted me and I replied back “stop”, and I was still charged. I just called AT&T to get it taken off my account, and they took care of it very quickly. The guy I talked to advised me to not even reply to those messages, because they will automatically charge you! I told him I thought that was bad business for AT&T to be allowing this kind of thing to happen. He was very helpful in fixing the problem though.
    As for M-Qube, this has to be illegal what they’re doing!

  672. christine says:

    I just found out about this tonight. It’s been going on for 14 months and for some ridiculous reason I didn’t notice it. I feel like an idiot, but not completely culpable since Att&t KNEW about this. I’m going to talk to someone about it at one of their stores. I’ve been ripped off for $280.00 and if they don’t make an attempt to give me that in credit, then I’m leaving them. I just hope that it doesn’t come to that, but I think I’m being stupidly optimistic.

  673. jimz says:

    Just had a $9.99 charged to my AT&T cellphone by m-Cube Inc. I realized it was probably from the online quiz as well. Just call AT&T, they graciously agreed to take it off my bill. I asked them to put a password on the purchase function.

  674. I have received 6 riciculuous text messages this past month from a texter described as 842-87. I do not use text messaging.....then I received an item on my monthly AT&T bill for 9.99 from M-qube. I haven't called ATT yet but will do so tomorrow mor says:

    This has to stop….it is robbery. M-qube must have better control of what is happening. So should AT&T.

  675. I have received 6 riciculuous text messages this past month from a texter described as 842-87. I do not use text messaging.....then I received an item on my monthly AT&T bill for 9.99 from M-qube. I haven't called ATT yet but will do so tomorrow mor says:

    This is Robbery. M-qube should take control of this situation and stop this billing. AT&T should too.

  676. Rabi says:

    I am charged for 19.99 from m-Qube through AT&T bill last month. this is unauthorized attempt to steal money from customers. Such wrong doing is in hands with glove from AT&T. It is not the first time people complain. What is AT&T’s response to thousands of complain? We should go for a class action legally for such fraud by AT&T.

  677. Catherine Sulit says:

    I am one of the victims of M-qube and/or AT&T. Got charged with 19.99 with no apparent reason. Hard to call AT&T cust svc but I will keep trying. We have to save some bucks esp this economy.

  678. Tom says:

    I found a $9.99 charge on my AT&T Wireless bill from M-Qube Inc. (a Verisign Co.); I *NEVER, EVER* purchase anything through my phone and did not subscribe to anythng. The charge appeared 2 months in a row jan and feb 2009. THIS IS A COMPLETE RIP-OFF. I called my carrier and notified them, they’ve told me I would get a refund and will not be charged. This is good, but ODD. Why would they submit to a demand for a refund that fast – unless the KNOW somehow it is a FRAUD? I would think, like a credit card company – there’d be a dispute process. I frankly don’t care as long as they honor the refund and do what i’ve requested – BLOCK M-QUBE from making any further charges on my phone. SCUM THIEVES!

  679. Keith says:

    Most of us here seem to be AT&T/Cingular customers. So, just to be fair to AT&T/Cingular Wireless, I did a Google Search using “unauthorized charges on Alltel bill” and “unauthorized charges on Verizon wireless bill” and the same search for every cell phone provider I could think of(Sprint, Nextel, T-Mobile) and each and everyone of them had similar complaints. The company with the bogus charges was different for each carrier, but the scam was the same….charges we didn’t authorize.

    So, this isn’t unique to AT&T. They all have similar scams going. What everyone with a mobile phone MUST DO is closely examine their bill each month for charges that weren’t authorized and don’t belong. I don’t know how we can prevent them from occuring in the first place, but if we closely police our phone bills, perhaps mobile phone providers will get sick of dealing with the complaints and will do something to put a stop to the practice of trying to get added revenue by doing it the underhanded/backdoor/sneaky way.

  680. Daniel says:

    The m-Qube Inc. company charged me total $10.79 including monthly service charge $9.99.
    This happened on the internet online Jan.10th, 2009; a window popped up showing somebody’s IQ and advertised (asked) us solving some questions for IQ test. After testing, they asked the phone number to let me have the tested IQ. I agreed and it sent me the pin using text messages and send back by tpying the pin # via the internet. I got the IQ. That’s all.
    The bill was charged the above money! I also went to the site and asked to quit the service: http://www.m-Qube.com. Finally, I found out the message they sent was not seen on the phone; whether it was automatically erased or I removed it are not clear because
    I usualy have kept messages.
    Should be punished and get refund if possible.

  681. Chrystal says:

    I called AT&T today after trying to unsubscribe from this thing numerous times. they said they get at least 20 or 30 calls a day from people regarding these charges. They said the usually just refund them and prevent it from happening again. Well hopefully this took care of it. I will keep you updated.

  682. Jordan Mayor says:

    please cancel m-qube services (63556) for cell# (xxx) xxx-xxxx effective immediately. thank you for your attention

  683. Keith says:

    Jordan— It’s probably not a wise idea to post your cell phone number in an open forum where anyone can see it(and use it for less than honest purposes, if they wish). This site is only for those of us who got the bogus charges to share experiences with m-Qube. Perhaps the site moderator can xxx out your phone number for you.

    To cancel the m-qube service and get your money refunded to you, do the following…….

    Call 1-800-331-0500 or 6-1-1 from your cell phone. Good luck!

  684. James Brandt says:

    Just paid my cell phone bill and then realized there was an extra 9.99 charge for m-qube. Called AT&T and the customer service rep removed the charges but denied being able to find what the charges are for. Not only were we charged the monthly fee but also .20 for each text message they sent. AT&T refuses to remove those charges, unless we wish to stop all of our text messaging. This is a real rip off and AT&T should have to be responsible as well as m-qube. They know what is going on and choose to do nothing but keep charging our phones.

  685. JEFF CARTER says:

    DID NOT SUBSCRIBE PLEASE STOP

  686. Sue Pizzimenti says:

    We are being charged $9.95 per month for this m-qube service and never signed up. I called Verizon and was told that we signed up for this service. We did not. We texted STOP to m-qube and still were charged. Verizon is not helpful with this problem. I’ve filed a complaint with the FCC. It doesn’t work. This is a complete scam and I can’t get the attention of anyone at Verizon to address this.

  687. Cynthia Penn says:

    I have a prepaid cell phone from AT&T. $19.99 was deducted from my phone for some ringtones that I NEVER ordered – and don’t want. I’ve never ordered or been interested in ordering ring tones and no one has ever used my cell phone. I can’t even get a phone number to call these people and get a person on the phone, they did tell me in an e-mail that they will not give me a credit.

  688. Glenn Battis says:

    I just recieved amy monthly statement from AT&T that contained a $9.99 charge from m-Qube dated 1/31. This was not anything that I had ordered or authorized. A call to AT&T and I was credited with no questions at all which would make me think that at LeastAT&T is aware that something is amiss with charges from this company. The only bad part is the credit may not happen for two billing cycles, enough time for most people to forget about it. It’s on my calendar.

  689. Martin says:

    Just found the $9.99 charge on my cell bill. Can’t locate a phone number to call these people!

  690. Keith says:

    Martin–Call AT&T. They should be able to help and put a stop to the charges. They also will have a phone number for you to call the clowns at m-Qube directly. To cancel the m-Qube service and get your money refunded to you, call AT&T at…….

    1-800-331-0500 or 6-1-1 from your cell phone. Good luck!

  691. Margaret McInnis says:

    I just paid my monthly statement from AT&T and noticed a purchase charge from m-Qube dated 1/19. I have never ordered anything utilizing my cell phone. I called AT&T Customer Service and they said the charge was for daily horoscope readings sent to my cell phone! That is ridiculous! AT&T refunded the charge and put a block on my cell phone for purchases unless I use a pin number. Surely it is illegal for a company to make unauthorized charges????

  692. Maureen O'Keefe says:

    me too today over 25 dollars in charges att reversed

  693. carolyn brown says:

    never authorized for any ringtone. do not want to be billed for any services from m-qube or any other third party services.

  694. joe mammarella says:

    i too was being charged long distance fees for text messages lucky for me it was the first time and my carrier BELL MOBILITY was kind enough to cancel these charges.i then went on this site and a phone number was listed for a company that handles the billing for m-qube and other such companies,by the way there are thousands of them,anyway just call this #617-673-2400 and someone will asist you in cancelling your acount to any of the companies you are being billed from.they will also follow up and send you an e-mail telling you who it was that was billing you.PLEASE NOTE ……….the reason we are in this mess is that we are too quick to click on sites that offer us free this and free that….REMMEMBER
    “IF IT SOUNDS TO GOOD TO BE TRUE ,THEN IT PROBABLY ISN’T”
    hope this was of some help

  695. Sarah says:

    So my dad asked me what I downloaded from the internet that cost me $19.99. I laughed because I never sign up for those phony deals or free ringtones, etc. Then I saw the Horoscopes m-Cubed charge so I immediately called ATT. I don’t even know how they got my number…and I never even received any text messages that would’ve given me a clue. After talking to ATT I went online and started reading these complaints, so my dad and I decided to check our old cell phone bills… turns out we have been getting billed since September. We called ATT and they are going to refund us $100. They were nice about it, but it took forever and should’ve never happened in the first place. I can’t even imagine how many people are getting billed and don’t even know about it. This is simply fraud.

  696. Charlene Stayman says:

    same as all you, I have a charge this month on my cell bill from m-qube. 9.99 monthly & 2.99 monthly. I have written to at&t to complain and ask to remove these charges from my account. Hopefully they will. This is a scam!

  697. Eric Warzecha says:

    My AT&T bill is set to autopay. I have an iPhone so I know that these types of subscription services are not even allowed. Randomly, this month after checking my bill I notice $32 worth of openmarket and m-cube charges at the very bottom of my bill. I took it up with AT&T after some research of my past bills. I have been getting charged this for 2 years, ever since starting iPhone service. Now I feel stupid because it took 2 years to catch and it is a lesson to be thorough when going through phone bills. Since AT&T only credited me going back 6 months, I need to take this issue up with m-Qube and OpenMarket themselves.

  698. Glenn Battis says:

    As Sarah said in #705, this certainly looks like a scam. One “sign-up” I found is in an online application called “Fanbox”. It has tons of popups enticing you to take a quiz, then they ask you to enter your cell number to get the answer. When you entered your cell number you agreed in the very fine print to a service billed by m-Qube. I’m sure m-Qube is making lots of money because people dont really look at everything on their cell bills. This is something some State DA should be jumping on. It is total consumer fraud.

  699. Brian from UK says:

    joe mammarella,
    “the reason we are in this mess is that we are too quick to click on sites that offer us free this and free that….REMMEMBER
    “IF IT SOUNDS TO GOOD TO BE TRUE ,THEN IT PROBABLY ISN’T”
    hope this was of some help”

    That is unhelpful rubbish. Much of this problem is down to companies obtaining data lists of cell phone numbers from third party marketing companies. Price comparison sites and news papers that offer ‘free to enter’ competitions etc. Data collecting and selling is very big business.

    The worst possible thing is for people to just report the unauthorized billing to the companies responsible for this scandal.

    You all must report this to your regulators AND your politicians.
    They are the ones who are responsible for this damn mess.
    ……………….
    Here is a recent case from the UK.
    http://www.phonepayplus.org.uk/business/adjudications/search.asp?cmd=3&id=813

    ‘The Executive received 76 consumer complaints in respect of the Sex Dates service, 52 of whom specifically indicated to PhonepayPlus, that the SMS messages received from the service were unsolicited. None of the complainants reported to have knowingly opted-in to receive marketing for the service. The Executive requested the service provider supply information in order to assist the investigation, including an explanation as to how 18 complainants had opted-in to receive promotions for the service. The service provider stated that opt-ins varied from 3rd party purchases from companies such as News International’

    http://www.newsinternational.co.uk/

  700. Timothy Critney says:

    I just discovered the 9.99 chage on my bill. I talked with AT&T and they said it has been charged for at least 12 months, maybe more. I didn’t order anything. AT&T said I probably got an text message that I deleted and this caused them to continue billing me. I delete a lot of messages that I don’t know where they are coming from. This does not mean I want any particular service.

  701. joe says:

    had two charges on one number one for 9.99 from Q-mobe and 15.99 on open maket gave att a call and they took it off no questions asked also put a blocker on so it cant happen again

  702. Christopher Karpiak says:

    I just noticed that i was being charged an extra $9.99 on my bill since september… My secretary pays my bills, so I assumed everything was ok… She told me how much she needed this month, and I thought SHE’s been skimming, So I looked at the BILL finally, and NOTICED these CHARGES… DIDNT understand them, so I called AT&T and they said that this has been happening alot, they gave me my money back, BUT IM STILL NOT happy that this could happen… AT&T placed a BLOCK on this and gave me a PIN number If I EVER wanna download anything…

  703. Joan Long says:

    i immediately noticed the 14.99 charge on my ATT bill and called cust. service. Rep’s response was that i had subscribed or downloaded something to my phone. Completely confused, since i never download anything from the internet and don’t have access via my cell phone, i thought there might be a connection to the IQ quiz i took on facebook. Customer service didn’t think it was related to FB, but i’ve since rec’d a text from the IQ quiz, along with other “daily stupid facts” texts. ATT said she would “request” a refund for me (14.99 x 3). i told her i would be deducting that amount from my payment. She repolied that she understood my reasoning but she advised customers to wait and see if they get a refund from the company so it wouldn’t look like we were late paying. I told her she could take it up with the 3rd party company but that neither they nor ATT was getting my money for something i didn’t authorize. I’ve continued to receive the stupid texts so today i texted them to STOP. Rec’d a reply that i’d been unsubscribed. ATT was supposed to have taken care of that 4 days ago.

  704. John Henry Hibbs says:

    I always thought my At&t bill was too high but the bill is always so difficult to read I never noticed I was being charged an extra $20 a month for this m-qube thing which I know I never signed up for, for the past 14 months. I am so angry!!! I’m calling tomorrow and demanding they comp my next two bills or I’m switching. The phone number to this m-qube thing is at&t! They are doing this, not some sketchy company but AT&T waireless!!! They are such liers!!!!

  705. Lynn Roach says:

    We noticed our bill was a little high this month so I logged on to find out why. To my attention I had 2 $9.99 purchases from m-qube. I remember doing to IQ test on Facebook but as soon as I figured out it cost money I called them and told them I was not interested. They told me I would not be charged. I tried the refund approach as well. They said I could only be refunded one time so I have to pay the other.

  706. Patrick says:

    I will be taking drastic measures against you and the other charges on my cell-phone bill for unauthorization on my number and I will goto the better business with it also!

  707. Nathan Stenzel says:

    I have received a few bills with M-Cube on it. The last being about $46.

  708. Joseph Freeman says:

    I discovered this on my daughter’s line while inspecting the bill. She claims to have never used it. I have canceled the service via AT&T’s website, but will have to wait until next month’s bill to see if it was removed. I have not enabled any data plan on her phone. She does not have any ringtones I do not recognize as not being there before. It’s just a real mystery.

  709. Sharlene says:

    Unauthorized charges from m-Qube. I discovered the same unauthorized subscription charges when reviewing my 13yr old daughter’s cell phone bill. She did not purchase any ringtone or other service in response to the “premium text messages” she received. Also, she did not even respond to the text message, but her cell phone was charged nevertheless. After contacting my cell phone provider, I called m-QUBE directly and was able to terminate the charges. However,I am in the process of discovering the underlying company which is using m-Qube to initate these charges. M-Qube is providing me with an email confirmation of the termination of the service and contact information on the underlying company in order to pursue a refund for the charges. I would encourage anyone who is experiencing this problem to do the same.

  710. Sarah Cela says:

    I to just received a bill in the mail for 9.99 on my at&t bill for a purchase I did not make. I wish we could do something to this company. I hope soon we can sue them people should not be able to get away with this shit. Thank god for my AT&T had no trouble taking it off.

  711. Bhuban says:

    I had called at&t 4 months back for this matter. I thought they had fixed. But today I found that I was charged for last 4 months. Now at&t says that they can stop and refund for last month. What about the rest? Why they didn’t listened when I first complained and kept charging? Too big issue to ignore.

  712. Keith says:

    Bhuban— Call AT&T again. Don’t give up. Tell them you are upset enough about the bogus charges to switch providers. Tell them you want every penny you were overcharged refunded to you or else you’ll be forced to look elsewhere for your mobile phone needs. I bet if you do that, they’ll refund every cent.

  713. Cynthia says:

    I just looked at my bill today. I noticed I had a m-Qube charge of $9.99. I called AT&T. They tried to tell me I downloaded the application on my iPhone. I have downloaded a few applications but I only download the free ones. Well after a 10 minute conversation AT&T credit my acount $9.99 and stopped the service. I have never heard of m-Qube. How do they attack our phones like this?

  714. Richard says:

    I, like many others realized how they do it. I was on my computer and “surfed” into a question and answer game on my computer. I response to my answer to the last question, it said the answer would be sent to my cell phone in a text message. Since I do not text, this text message was fairly easy to remember. I assume by giving out my cell phone number I am agreeing to “whatever.” Looking at the complaints, I am very surprised to see that this kind of stuff continues. Since this country has elected officials that love to “regulate”, why do we still see this kind of “rip-off” going on?

  715. Eve says:

    Just received the charge on my AT&T. This is the second “infection” I now believe came from FB. Hard to tell what “is” part of FB and what is a link to some unknown territory. I think FB has sold out….

  716. Ivy says:

    Since last month, I have been receiving test messages from an unknown source and since I didn’t know what it was, I didn’t bother even reading it, just simply delete it and didn’t make anything of it. Well, I just got my phone bill from Rogers yesterday and I was charged $33.75 for “Premium Services” that I didn’t authorize or understand what it is about. I called Rogers and was told that this company called Verisign/m-qube was behind this. What’s worse is that even Rogers cannot cancel it for me. I had to have my number changed today. I recall my friend signing me up for a “free download” last month but I know for sure that I NEVER authorize a subscription or charges to my phone. I am VERY careful about my cell phone use. I never even used the text-msg feature. This is a complete scam and fraud. I was told that the crime rate including fraud/scams are on the rise due to the economic climate these days. However, this company should not get away with something like this. What can we do to stop this? This CANNOT be legal!!!

  717. Ivy says:

    Since last month, I have been receiving text messages from an unknown source and since I didn’t know what it was, I didn’t bother even reading it, just simply delete it and didn’t make anything of it. Well, I just got my phone bill from Rogers yesterday and I was charged $33.75 for “Premium Services” that I didn’t authorize or understand what it is about. I called Rogers and was told that this company called Verisign/m-qube was behind this. What’s worse is that even Rogers cannot cancel it for me. I had to have my number changed today. I recall my friend signing me up for a “free download” last month but I know for sure that I NEVER authorize a subscription or charges to my phone. I am VERY careful about my cell phone use. I never even used the text-msg feature. This is a complete scam and fraud. I was told that the crime rate including fraud/scams are on the rise due to the economic climate these days. However, this company should not get away with something like this. What can we do to stop this? This CANNOT be legal!!!

  718. tina says:

    hi ivy im in the same sit a u this is a complete scam and im getting tired of it i cant afford to change my number due to my son been really ill and i wont top up cos soon as i do the cre is gone on this shit scam that needs to be sorted do u agree

  719. Vic Sutton says:

    My advice: if AT&T doesn’t address your concerns, file a complaint not with the FTC but with the Federal Communications Commission. They have a handy online form. The FCC will hit AT&T with a $10,000 fine, and after that has happened a few times maybe AT&T customer service will improve.

  720. Tyler says:

    Just got the M-Qube charge too (9.99)twice1 And for what. These bottom feeding parasites need to be dealt swift and significant consequences! It would appear after reading some of the emails on here that it is almost all, if not completely, an AT&T issue. This would be my case. The decision to continue doing business with what is pretty obviously a corrupt company is not to be taken lightly in my humble opinion. They will not get any more of my $. Period.

  721. Diane says:

    Unautorized M-Qube subscription 02/2009 on my At&T bill. Called customer service and they indicated that they are aware of unauthorized subscriptions have received numerous compliants. If my contract is with At&T, they should be responsible and/or have some element of control to avoid this situation. If I did not take the time to contact AT&T and have them credit it on my bill, AT&T would have collected the $ 9.99 and in turn paid M-Qube. They have systems to collect the funds and foward it to M-Qube but nothing in place to protect their customers from unwanted access by m-Qube.

  722. James Boyd says:

    Same as above. $56 charged to AT&T cell beill. Called AT&T and spent 45 mins describing this problem. They issued credit. Will need to scrutinize bill closely in future.

  723. Jacquelyn Tolever says:

    i didnt sign uo for no kind of m-qube n it has taken $5.99 and i do not like stuff i didnt authorize to take money from my account so if you would stop this transaction and refund my money asap that would be great.

  724. Keith says:

    Jacquelyn–You can’t get a refund from this site. This site is just to share stories about m-Qube and AT&T wireless. To get a refund, you have to call AT&T customer service. They will also give you a phone number to call m-Qube, so you can complain to the source of the scam.

    Call AT&T at……

    1-800-331-0500 or 6-1-1 from your cell phone. Good luck!

  725. Walt Gilbert says:

    This is absurd for this m-qube company to be able to rip innocent people off, by texting them and then signing them up for a $9.99 subscription they NEVER requested should be against the law! But our legislators are too busy worrying about bailing out BIG BANKS and AUTO MAKERS to stop this garbage. If I do NOT get this billing removed from my bill by ATT I will stop the service and advice everyone I know to do the same. This many complaints cannot go unsolved for ever. OPEN YOUR EYES WATCHDOGS this practice should STOP now. Sadly I don’t use my text feature so I’m not about to go to their (m-qube )and give them a chance to screw me further. Some legal action should be applied against this action.

  726. Teresa says:

    Charged $14.99 and $9.99 on AT&T bill from OpenMarket and m-Qube Inc. AT&T quickly deducted charges. They will issue you a PIN that is required to make any internet purchase using your cell phone.

  727. Sheryl Rogers says:

    I had 4 charges on my AT&T bill from this m-Qube company. Seems my husband responded to a Facebook IQ quiz. At the end of the quiz you have to put in your cell phone number so they can text you your answer. WHAT A SCAM!!!

    Luckily I called AT&T and they refunded the four $9.99 charges.

    You can go to m-Qube’s website http://www.verisign.com/m-qube/ and click on On-Line cusotmer care and choose Stop messages and/or billing ASAP.

    We’ll see if that works. If not they will be hearing from me for sure.

    Be aware!

  728. Ruth says:

    just realized i’ve been scammed for 1 & 1/2 years on my bill… i’m really ticked off..never sgined up for Atlas then recently it chaned to horoscope, which is how i realized i was being charge for something i didn’t order. I have a PIN from AT&T to stop this kind of abuse! There is fraud every where in this world..beware! Sad but true.

  729. Gene M says:

    I just got off the phone with Brian, the CSR for ATT wireless. He was gracious enough to put up with my rant about getting charges from M-Qube and Open/Market after I played an innocent game on Facebook. He was very proffessional and accommodating and told me that I could install a Purchase Blocker which would require that I give a personal password code in order to complete any purchase on my cell phone. I would suggest that anyone not wanting to go through this deception, order this free service from their carrier. I was promised the refunds I asked for even if it would take a couple billing periods. I appreciate all the input I received from this site.

  730. Julianne says:

    I just got my first bill from AT&T, with a 19.99 charge for mQube mobile messaging. I’ve never ordered it or used it, never even heard of it. I haven’t read all of the other submissions here, and it’s pretty late on a Saturday, so I’ll get some ideas and start early Monday am!!!

  731. Keith says:

    Julianne–Call AT&T customer service. They have generally refunded the charges and will put a block on your line so it doesn’t happen again. Their phone numbers are…….

    1-800-331-0500 or 6-1-1 from your cell phone. Good luck!!

  732. Hawa says:

    We got a charge of $108.50 to our February family plan bill for getting junk messages from those companies. We never suscribed anything from them and since I got the 1st message I reply to don’t send me anymore but I’m still getting. There is so many ways to make money than robbering people. We want our money back.

  733. Becky says:

    m-Qube Inc. charged twice on one phones for $9.99 @ and PlayPhone Inc charged 2 of my phones $14.99 @ someone does need to do something about this

  734. Roy Pascoe says:

    I had 2 charges from M-Qube and text messages sent to my cell that I never athorized. ATT was good enough to reverse the charges and put blockers on all three of my lines. They also sent me password numbers that I can use if I do want to download a ring tone ect. The problem is that the FCC just slapes their hands. Lets start sending a message to these rip off artists and start fining them millions and taking away their shit just like they do to the working guy. The gov. says we have to be law biding or they’ll put us in the street but the corporate thieves get to keep their stuff. To many lawers in gov. who write the laws that they say their upholding, If they were serious they would make the laws so tough you wouldn’t dare try to scam the people.

  735. Robin says:

    I received on my bill 14 charges for one day from M-cube Inc totaling $14.00 for one day! Never signed up for anything. I just called AT&T, they removed the charges and put a block on all my lines to stop this from happening again, hope this helps anyone with AT&T.

  736. Nancy says:

    I too have had these downloads and AT&T took care of them. Funny thing is I already had a text block on my phone. I went back and looked at my bill before I had the block put on and I realized I NEVER GOT A TEXT FROM ANY # I DIDN’T RECOGNIZE. I never got a text from these people and I was supposedly supposed to be getting 2 every day about “My Soul mate” and “who I was going to marry”. If anyone ever takes these B******s to court I want to be there. This is so totally unreal. I now have to call AT&T again tomorrow because even after I cancelled and Blocked they are still getting thru.

  737. Hef says:

    MY SERVICE PROVIDERS IS ROGERS WIRELESS IN CANADA. I started receiving these nagging jokes and news clips about a month ago and just now i received a bill with so called

  738. Hef says:

    ….PREMIUM SERVICE CHARGES OF $50. One of rogers service rep old me that he cannot do anything about these charges …he got a lot of heck from me….I called again and another rep waived the charges and gave me the webaddress to unsubscribe (www.verisign.com/m-cube)….finally the charge was waived and i’ve unsubscribed t this SCAM!. If you receive these text messages you can also reply with STOP in the message line and you will receive a conofirmation message.
    I hope this helps.

  739. Joseph A. Chico, III says:

    I was billed $20 on my at&t this month for bogus text subscriptions from M-Qube, Inc. and My1purelove alerts. I refuse to pay these bills as I did not subscribe. I will be taking this up with AT&T.

  740. Tanya Ventrano says:

    for the last 2 months i have received 4 charges of 9.99 on our wireless bill and we have talked to at&t about it and they have not been very helpful. they told us that they would credit to our account but we have not seen it yet.and here is a question how do you subscribe when you do not have internet access on your phone. so itmakes you really wonder

  741. Sue Abelson says:

    I too was charged 9.99 – called AT&T and they issued a refund – I don’t know what will happen next month though. Can’t anything be done with these people????

  742. Keith says:

    Sue— Yes, something can be done. When your contract period with AT&T expires, switch providers. I did that a couple hours ago and the number one reason was the m-Qube crap. If they lose enough customers, they won’t allow this crap happen to their customers. Now, maybe the same thing will happen with Verizon Wireless(my new provider), but I’ll cross that bridge if it happens. In the meantime, today, AT&T lost an otherwise satisfied customer.

  743. Jennifer D says:

    I think I know what this may be from. I did an IQ test on facebook and it asked for my cell number to get the results. I didnt think anything of it until I got the $9.99 charge! I called AT&T and they took it off. Does anyone else think it is from that?

  744. Ozzy says:

    I just noticed these charges on my bill. They have been appearing for the last 3 months! This is a major rip-off. I’m down $154.87. I’m still on the phone fighting with AT&T. Screw this!

  745. Ann says:

    I called AT&T today to ask about a 9.99 charge from m-Qube. They said they would get the charge taken off my acct. and then they blocked the ability to download anything without a password. Hopefully that will stop the ongoing bogus charges I’ve been getting.

  746. Pedro says:

    I was disconnected and had to call Boost Mobile three times just to dispute this charge on my bill. They told me initially that I purchased some game and that I had to verify three times to accept the purchase. After talking to a more sensible representative (which happened after calling back a third time); he was pretty much familiar with the MQube scamming taking place. All he said is that when I receive the text message to reply with the word, “stop.” I am wondering if this will work at all. How can these companies continue to exist is beyond me. Unless they get a kick out of it or they get a benefit from it???

  747. Ben Mueller says:

    We got a bill for 10.58 from these folks on our last AT&T bill. AT&T was good enough to remove it, but we have no recollection of ever doing that.

  748. Jesse Sterling says:

    My M-Qube trouble:

    Wow! I want to see those Terms and Conditions again!
    I, like so many others, (stupidly) entered my cell phone number into a catchy pop-up claiming to test my IQ! Looking free and clear from the start, I took the test (I mean bait), and upon completing the test was prompted to enter my cell phone number for the results. There was some fine print next to the phone number field with Terms and Conditions link, but no immediate mention of any charges associated with this fun and innocent digression.
    Thinking to myself: “well, I’ve never heard of charges in a Terms and Conditions paragraph that’s just for legal e’s;” I gave my precious info to the piranhas. Suddenly my celly was blowin’ up! I was receiving more text messages than phone calls! (rare for myself). The messages started coming late at night – in streaks; 8 messages within the hours of 1AM to 5AM. Over the next few days I learned how to reply “Stop”, “stop”, “STOP”, “Quit”, “End” very fast, and the messages had seemingly stopped. “Ok” I thought to myself, “I might have to pay for a few bites of info transfer, but that wasn’t bad.”
    Then the bill, wow, just like everyone else, I was being charged for not only the messages, but a subscription as well. Fortunately for this web site, I was able to call my cell provider with confidence, and tell the operator the charges needed to be reversed. Unfortunately the message costs are a moot point when their magnitude isn’t nearly as large as unwanted subscriptions. Like the commercial on the radio: “Let’s form a biker gang and tell ‘em all what for!”

    -Jesse

  749. K Treadwell says:

    My daughter got a $9.99 monthly charge on her phone and she says she never gave her cell phone number to any ringtone company! She had only used Zoo Tones once and they are not affiliated with m-Que, Inc. Where did they get her number????? I called AT&T today to ask about the 9.99 charge from m-Qube. They said they would get the subscription off my account and contact the third party to get the $9.99 back. They blocked the phone from any purchases and gave me a pin if my daughter wants to ask me for it to buy anything. m-QUE is a RIP OFF company!

  750. Tom says:

    I think M-Qube got my cell number from a website that offered free ringtone upload http://rumkin.com/tools/sprint/index.php It says no charge, but the M-Qube billing started just after I uploaded a personal ringtone. Beware of free ringtone providers!

  751. silvia says:

    we just got this charges too! (first time) And inside the bill there is a “new terms” policy from AT&T that bascally says that there can’t be any class action law suits against them. Great!

  752. Errol J says:

    I just checked my phone bill and saw this charge for 9.99. My kid was positive that they did not download anything. When I contacted At&T billing they said that that I have a purchase block on all my kids phones and that it should never have gone through. They refunded my account. This is the second time that this happen to our family.

  753. Scott McCrary says:

    Same as everyone else. However, here is what else you need to do. This is the 2nd company that has done this to our family. We contacted the Oklahoma Attorney General and filed a formal complaint against the other company and they called us immediately apologizing. I will be doing the same thing with this company.

  754. Keith says:

    Scott— Good for you! The more we piss them off, the better the result will be. These companies have to learn that if they’re going to screw with us, we’re going to fight back.

  755. Sue says:

    Way to try and steal money from people, especially this day in age when everyone is struggling.

  756. Chris says:

    I am having the same MQube problem and also 2 other companies. Got over $50 in extra charges on my bill-WOW. I never authorized any of this. Contacting AT&T now. Hopefully they will correct this. Geez!

  757. Kimmie says:

    I am sooooo mad, I can barely type this complaint. I played some IQ test on face book to get your test result you have to give your phone number. I didn’t realize that I would be charged a monthly fee for playing this game. $54.96 later, here I am stuck with this charge, not sure how many other months I’ve been paying for this. This is not right. I didn’t sign or “click” anything that says “you will be charged a monthly fee” if the charges were as obvious as this, I would not have played this dumb game!!! this is illegal!!

  758. Keith says:

    Kimmie— Call AT&T customer service and complain. Threaten to switch providers unless ALL charges are removed and refunded. Don’t give up without a fight. Use these phone numbers to complain to AT&T…….

    1-800-331-0500 or 6-1-1 from your cell phone.

  759. Rich says:

    Banks, car manufacturers, m-cube, bail-outs, etc!!! Are we citizens the only ones NOT trying to rip us off?

  760. Thomas Petrosky says:

    Unauthorized billing, $9.99 by m-Qube Inc. for subscription services on my AT&T phone.

  761. Jeff says:

    Same as others 9.99 charge from m-qube. I called AT&T and the are going to refund the money on next bill and blocked purchases unless I have a pin number. The only thing I could think of that generated this charge was the stupid Facebook quiz. So, be careful what you do even on an innocent looking quiz.

  762. felix says:

    I was buzzed by continuous messages from some company I don’t know from my cell phone (bell mobility), but I was got charged for $1/day but I don’t aware it at all, until I checked the account balance today, it ripped me off. Thanks for this website, I am going to talk to the customer representative Monday that I wont’ pay this fee and they should waive this charge from my bill completely.

  763. Joel says:

    I was rob just like the rest of you with one 19.99 and another 9.99 per month but in my case at&t refunded me the service and said they cancelled the communication package later to find out that i am being charged again.

  764. Gail Lenox says:

    I just looked at my phone bill from cingular and they have a charge of 9.99 from m-cube inc that I have never heard of and i looked up the company online and I sill have no idea what this is or how it got on my phone bill. I called cingular and they said I still have to pay the 9.99 that is on my bill and I find that wrong. I should not have to pay for something that I never put on there to begin with and I told them that but they said i still had to pay and they would refund the 9.99 to me on my next bill. Well, that still mad me mad and it sill did not help the situation cause my bill was still 120 dollars and normally its 90 dollars but there were other things I did purchase extra this month but this sure was not one of them. I went on a different website about this matter as well and put in a complaint.

  765. Lisa L says:

    I also was charged from M-qube inc. which i never noticed it was on my cell bill b4. this goes back to june of 2008 til april of 2009 each mnth is different. June/july 2008 27.45 i was charged when i never signed up for any services. Aug 08 thru Feb 09 was $19.98 march/april 29.98, at&t only refunded me 2mnths and said there is nothing else they could do for me. why do they allow these third partys to charge you for something you did not approve. in my case i do not even have internet access. So how was M-qube inc able to even charge me? this is crazy. AT&T needs to do more to protect their customers.

  766. Gail says:

    Tell at&t you want the purchase protection which I just got on my phone and you can’t download anything to your phone and no one else can. You can only download things off the internet. Well, that is what the lady at at&t told me and i just got it today so we see how well this works.

  767. Gail says:

    I think I said that last comment wrong. You can not download things from your phone to your phone only from the internet to your phone. Maybe that was clearer.

  768. Dawn says:

    I just received charges on my cell phone bill that I did not authorize. I am not a happy camper about it either. We all need to stick together and stop these people from doing things like this to us poor folk. WE SHOULD ALL GET TOGETHER AND SUE THEM!!!!!!

  769. Lisa L says:

    Thank you. At&t put a block/on all third parties so they said. I have 5 phone and this only keeps happening on 1 number all the other phones had the block on them.

  770. Lisa L says:

    AT&T Class Action Settlement Of Lawsuit Over Unauthorized Third Party Cell Phone Bill Charges the web site is http://www.thirdpartycontentrefund.com/(S(2hwuvx45raeexh45u0hnlv55))/secure/filenew.aspx

  771. Lisa L says:

    file a complaint on this url
    http://www.thirdpartycontentrefund.com/(S(mhqjek45pfqwtg55pw5jol3a))/secure/filenew.aspx

  772. David, Odenton Maryland says:

    Just noticed my bill was higher than normal. When I dug there was a charge for 9.99 by m-Qube. When I dug deeper it appeared they sent two text messages to my wife about something. They then started billing her for a service she never asked for. Aparantly this company assumes everyone in the USA that has a cell phone is a customer and needs to pay them. The only way out is to tell them your not a customer. Good thing GM, Chrysler and Ford do not operate like this cause I am sure everyone in the USA would have stacks of cars in their driveway that they never asked for!

  773. Keith says:

    Rich says:
    Banks, car manufacturers, m-cube, bail-outs, etc!!! Are we citizens the only ones NOT trying to rip us off?

    April 16th, 2009 at 7:40 pm
    ______________

    Send me $100 and I will answer your question. No, seriously, I will. Promise.

  774. Danny says:

    Got charged 6.99 from mqube, wtf is it? I downloaded ringtones from my carrier Boost Mobile because thats the only place you can get mobile content from.

  775. Ruth says:

    I noticed my cell phone bill was higher than usual, so I looked closely at it for the first time. I found 10 text messages and 2 one-time purchases that I didn’t send, receive, or authorize. When I Googled M-Qube I was directed to this site, and found very useful advice from Verisign. The issue was resolved by calling my carrier and placing a block on purchases.

    One bit of advice — never take the IQ test on Facebook. I do believe that is where the charges came from.

  776. Veronica Kirchheimer says:

    I looked at my AT&T Mobility bill this month and noticed that there were 2 unauthorized charges under the mobile purchase and download section of the bill. First one was $9.99 for m-Qube Inc. and the other was $19.99 for Flycell. We had no clue how these charges were attached to our bill so we called AT&T and they will credit back. Word to the wise, review your cell bills thoroughly each month because there are so many ways to scam the consumer.

  777. Jennifer Fowler says:

    Any CANADIANS here please contact me @ Jennifer_fowler@cbc.ca and tell me your story. I’m a producer with the CBC consumer program, Marketplace. Thank you.

  778. Melissa M says:

    I also had unauthorized charges on my ATT bill this month (3 seperate charges for 9.99 each; one from MQube)….
    However, I BLAME AT&T FOR ALLOWING THIS TO HAPPEN!!! I called ATT Customer Service to discuss these unauthorized charges and before the rep would even speak to me, she needed my name AND the last four numbers of the SSN of the account holder. Just to speak to me about my wireless account! But if Tom, Dick & Harry out there want to place “charges” on my ATT account for services they must feel like I need, all they need is my mobile phone #……. thats it. No electronic authentication or verification of any kind is performed!!! How and Why does AT&T think this is acceptable? If I want to buy a product or service from ANY vendor (direct or indirectly), I would be glad to verify confidential info or use a pin # or whatever to ensure that no one except for me can order and pay for this. This is no different than stealing money from someone’s wallet. It’s not LEGAL!!! or is it?

  779. Jen says:

    I work in an AT&T call center taking the customer service calls and I myself am baffled by this. At least 10-15 calls per day for this issue and I have no answers for the customers. We’re told they HAD to have gone to a website or something, maybe the advertisements on TV for Joke of The Day, Horoscope, things like that, we’re told there’s NO WAY this was put on their bill without their consent, simply that the customers are not reading the fine print. Personally I feel it is wrong and misleading, even if it is in fine print. Obviously there’s been many many victims of this issue so I find it hard to believe that all of these people did something and are just lying about it or forgot they did it. I hate getting calls about this because I honestly don’t know what to tell the customer. All I can do is place a purchase blocker on the account so no purchases can be made/nothing extra can be billed and refund the last 3 month’s charges.

  780. Brian from UK says:

    Thank you Jen, you are a breath of fresh air.

    I’ve been reading the threads on this forum and it appears there are several posters purporting to be employees offering their ‘expert’ advice.

    We have the identical problem in the UK regarding the billing for unsolicited ‘premium rate services’. We have seen a 40% year on year rise in complaints culminating in a 108% rise last year.

    Our Regulatory body (PhonepayPlus) who is responsible for policing the industry admitted to the “major cause” of the high level of complaint. Companies are buying data lists of customers mobile phone numbers from the Mass-Marketing/Data collecting industry. Phone numbers are being collected and harvested on price comparison sites, on-line retailers, life style surveys, free to enter competitions etc.

    These data lists are being sold and rented within the Industry and are being used to give a fig leaf of truth to the lie that customers have requested and agreed to pay for these ‘services’ that they are complaining about.

    Your mass-marketing/data collecting industry is making a lot of money from the data lists they are collecting, and those data lists are generating huge amounts of revenue for the Network Operators.
    This possibly explains why so little is being done to stamp out this scandal.

  781. Danielle says:

    I just found these charges on my bill and called AT&T and the rep refunded and put the block on all the numbers on my account. What i dont understand is why AT&T allows this it has to be costing them money to have all their customer service reps tied up with these things. Baffling?

  782. jen says:

    yes, that is true, it’s definitely costing them money to have us reps taking these unneccessary calls but as Brian said, the profit they’re making by working with those companies well surpasses the 15.00 per call they pay the outsourced company I work for.

  783. Teresa says:

    I had to call att twice so far. Last month I was billed $40.00 more than normal and got it removed. Today I just looked at my bill and noticed I had $118.00 more than what my bill normally is! I was livid! I called att again and again they removed the charged and put a purchase block on my phone. I really hope this works because the service rep said this is the last time they are taking the charges off. I don’t have the money to pay these stupid charges that I didnt even make! I’m barely able to put food on my table since I’ve been unemployed! I’m praying this purchase block works or I’m going to have to drop ATT. I don’t understand why ATT would have this horrible company take advantage of their customers and risk losing them. *sigh*

  784. Teresa says:

    Jen, by them putting a purchase block on my cell phone will that stop the charges put on my bill?

  785. Susan S says:

    All..yes, I’m another victim. I have ATT and have no idea how they can allow such crap. Maybe they don’t have the integrity they used to have. I just got off the phone with PlayPhone, too. I’ve spent my Sunday just dealing with these jerks. Now I have to call ATT on Mon and threaten them w/FCC filing. I’ve been billed $9.99 for absolutely nothing…don’t have a clue and I’m broke. Was unemployed almost a year and just got a new job. I’m 60 and looking at retirement in 6 years. I hope the people who screw us get screwed in the end. Amen!!

  786. Susan S says:

    FORGOT TO TELL YOU ALL. I DO BELIEVE THE PLAYPHONE $14.99 CHARGE WAS GENERATED FROM IQ QUIZ ON FACEBOOK. I CALLED PLAYPHONE IMMEDIATELY AND THEY TOOK THE CHARGES OFF FOR MARCH BUT ATT ZINGED MY ACCOUNT IN APRIL, SO I JUST GOT THROUGH TEXTING ‘STOP’ TO 77888 TO GET PLAYPHONE STOPPED. HOWEVER, I DON’T HAVE A CLUE AS TO HOW M-QUBE GOT MY INFO OR HOW TO STOP IT. I’LL HAVE TO CALL ATT MON.

    DOES ANYONE HAVE ANY IDEA HOW TO STOP M-QUBE W/O HAVING TO PUT A PURCHASE BLOCK ON PHONE? MY DAUGHTER LIVES IN ATLANTA AND I NEED TO TEXT AND RECEIVE TEXTS FROM HER. THANKS, SUSAN

  787. Jen says:

    well whenever you call us we go in and can STOP the subscription, refund the charge, as WELL as place the purchase blocker on there. I’m not even going to lie, idk 100% if the purchase blocker fixes this since it’s obviously not a consentual purchase.. it’s all I know to do though.

    I encountered this myself last night on the internet acutally, a popup ad for “love calculator” tells you to put in your name and your “crush”s name and then asks for cell phone number to text results.. says at the bottom of the screen by submitting you are agreeing to monthly subscription to somethinornother (dont remember) for like 9.99 per month…

    So I believe this is happening because people are being careless, putting their number out there on the internet to be shared and sold. As well as just anyone could either mistype the number or put in a random number and it just happens to be your number. THAT is what’s so uncool.

  788. Jen says:

    I mean for goodness sakes there is someone who posted their email address and cellphone number in one of these comments saying “please call me with information on how to help with this!!”…

    why are you putting your personal cell phone number on the internet????

  789. Brandon S says:

    Susan, to stop the M-Qube you have to text 40544 with “Cancel”

  790. Jongchan says:

    I called ATT and had a conversation with a lady tht worked there and she told me tht there shouldnt be anymore bills on m-Qube and other mobile service companies on the next bill…. BUT this is the second bill and i got charged MORE than the last time… WTF! can anyone please help me get rid of this? I contacted m-Qube today and havent gotten a reply back yet.

    PS. Ive alrdy txted all the services’ short codes saying STOP and they all sent one bak saying tht I was not subscribed to anything…

  791. Jongchan says:

    email me at Aznshine2011@yahoo.com please

  792. Robert Mehlick says:

    I was charged last month for “word of the day” $9.99 per month. This month I was charged $9.99 per month to find my “secret admirer”. I authorized none of this. I called Cincinati Bell Wireless.They said federal regulations allow this type of 3rd party billing. The manager told me they are aware of the problem but their legal department is not taking any action against this type of fraud. I called the Public Utilities Commission of Ohio. PUCO does not regulate cell phones. I called FCC. They referred me to FTC. I called the Ohio attorney general’s they referred me to a website to make a complaint. You know what…..nobody cares that m-qube and verisign and probably a host of other scam artists are stealing money from citizens every day. They allow it! Where are our elected representatives regarding these scams????? On this website alone their are over 800 complaints since 9/11/2007 until today. It is quite obvious….no one cares. How may thousands of people unknowingly pay these companies every month??? Why are the cell phone providers not raising hell about this????

  793. Robert Mehlick says:

    Write to your Congressman and Senators. Write to your newspaper. Forward emails about this to everyone you know.

  794. Kaitlyn Wright says:

    2 of my phones have been being charged $10 a month, I have never subscribed to anything and on one of my phones there was TWO charges of 9.99, Not just one.
    I WANT A REFUND

  795. Jen says:

    Do you think cell phone companies really care about you people? No. They don’t. None of them. So what are you going to do? Not have a cell phone? No. It’s practically a neccessity. So they’re going to keep working with these companies and you’re going to keep paying your cell phone bills and getting new phones and adding new lines and yeah, keep getting charged these somewhat fraudulant charges. No one cares. The majority of you put your cellphone out there on the internet yourself so I have no pity for you.

  796. Bryan M says:

    What is the number to text so I can stop these charges? It’s ridiculous!

  797. Keith says:

    Jen— If they lose enough customers, then they will care about us.

  798. Keith says:

    Bryan M– Call one of these numbers…….

    1-800-331-0500 or 6-1-1 from your cell phone.

  799. John Morgan says:

    I never subscribed to or authorized charges on my Verizon Account. Please remove/unsubscribe me. Thank You. PS: How do I recover over $100 in fraudulent charges?

  800. Keith says:

    John Morgan— You’ll have to call Verizon to recover and stop the charges. This site is just for sharing stories about bogus cell phone charges. This site cannot stop or recover charges for you, but calling Verizon should help. Be persistent when you call them. Insist on a full refund. Good luck.

  801. Loren says:

    I believe, as Jen above mentioned, I somehow got on these through a facebook “test” where they say they will text you your results. I do remember looking when I did it and there was no mention of a charge though. Anyway – When I did see the charge on my phone ATT was Very helpful in crediting and canceling the charge. Apparantly they are getting lots of complaints

  802. Cristy Groendtke says:

    want charges of $19.98 removed from my bill. I did not authorize this charge from m-cube, don’t even know what it is for,

  803. Keith says:

    Cristy–Call your cell phone service provider’s customer service number and complain. Generally, they have credited accounts for those who call to complain.

  804. Steve says:

    I am afraid to even submit any kind of info even for this complaint. I was charged two months before I caught this. Evidently my phone number was given to text the results of an IQ test on Facebook. I suggest you never play the games they have. I was only able to get back one month’s worth of charges. This is unbelievably deceitful and apparantly no way to get anything done about it.

  805. John Haines says:

    M-Qube charges keep appearing on my AT&T bill. AT&T’s response to my complaint was to claim it was not their problem and they could not issue a credit. I told them I would not pay it and they have no right to charge me for something I have not ordered. After an hour on the phone they agreed to issue a credit and to put a block on my account against any future downloads. I never downloaded anything in the first place. This is absurd.

  806. Jane says:

    I had a $9.99 m-Qube charge on my AT&T cell phone bill this month. I called to question it and the charge was immediately credited for the next billing cycle. The AT&T agent was very accommodating. If I hadn’t seen this site I might never have known what was going on! Thank you!

  807. Michelle P says:

    I had a $138.00 charge on my cellphone number due to m-Qube Inc. and a few other sites that I really know nothing about! It said right on the bill to text STOP to the short code to cancel the subscriptions, but I did for every single one (all 11 of them) and each one sent me a text message back saying that I wasn’t subscribed. What? I called AT&T about it and the customer service lady was VERY nice and cooperative and had all the charges refunded and the purchase blocker placed on my phone. I have no idea where these charges are coming from, but what angers me more is the fact that I can’t even STOP them from charging me once they’ve appeared on the bill! I hope that they won’t appear again on my next bill, but AT&T promised they’d call to check up on it and see if it does.

    I agree with Jane: Thanks everyone for posting your stories about this issue on here. Thank you so much.

  808. Alison says:

    I filed an FCC complaint.
    M-CUBE INC owned by verisign billed my account with AT&T without my consent. This is some sort of text message scam, read all about it here http://classactionconnect.com/cell_phone_issues/2007/08/30/m-qube-complaints/. I want to know why this has been going on for over 2 years and no one can get this to stop. Numerous complaints have been filed here and with the BBB and with AT&T yet M-CUBE Inc is still being allowed to scam people and steal their money. Please investigate this company and shut them down for fraud.

    Filing for: ALISON has been received by FCC. Thanks for your information. When inquiring about your complaint, be sure to reference this number: 09-C000672

  809. Audrey Beeson says:

    I finally found this site after contacting ATT/Cingular who is my carrier, saying they did not have contact information for M-Cube. This is the 3rd month that I have contacted ATT/Cingular for the 3rd time and told them to remove the charges and block the messages. This is the 3rd time that they have done this. I told ATT/Cingular that if this did not stop that I will no longer have them as a service provider and told them to check their records to see that I have been a customer for over 12 years. This is another spamming issue for cell phones, just like they had on landlines. I also found out today that the State of Massachucetts has filed a class action lawsuit against M-Cube and filled out their submission form for all of the fraud that is going on with cell phone providers and all of these so called spammers.

    It seems by all of the comments and complaints that this is an ongoing problem and I’m not the only one who is getting spammed with these charges. Like I said, ATT/Cingular is aware that if the charges are on my cell phone again, they will no longer have me as a customer. Thanks for letting me vent :D

  810. Rose says:

    I did not order these texts and would like my phone credited 9.99 859-380-6503 through I-Wireless or you will be hearing from my lawyer!!!

  811. Keith says:

    Rose– How are things in Covington, Kentucky? It took me 2 seconds(if that) to track your phone number. It’s not wise to publish your phone number on an open forum such as this. The Internet is full of kooks.

    This site is for comparing stories about m-Qube charges. No one here can credit your account. You have to call your cell phone provider to get a credit or refund. Generally speaking, most providers have issued quick refunds when you call them. Good luck!

  812. mary says:

    i started receiving inspirational words . i never signed up for these messages . now i’m being charged $9.99. if i don’t get these charges dropped i will be contacting my lawyer.

  813. Jen says:

    All I’m saying is it’s happening with every cell phone carrier so it’s not really hurting AT&T. Thankfully my calls for this issue have decreased over the past few weeks! I still get them pretty often but not as much as last year.

  814. Sy says:

    For the past year and a 1/2 i’ve been dealing with this pesty charge of 9.99. I just want to know how to get this charge canceled and all the unauthorized charges refunded since AT&T wants to give me a run around.

  815. Keith says:

    Sy— Be forceful with AT&T. Call them and tell them you want to cancel your contract immediately. If they ask why, tell them why. Tell them you are mad as hell about the unauthorized charges that have been appearing on your bill and the ONLY way you will remain a customer is by refunding past charges and preventing any future unauthorized charges. If they refuse to do any refunding, tell them you want out of your contract with zero penalties for opting out. If they still refuse, give them the link to this page so they can see that there are a lot of pissed-off customers out there who are spreading the word about their shenanigans. With the Internet, there are no secrets.

  816. Sheila says:

    I too got scammed by m-qube and called Verizon and complained. The Rep refused to give me (instant) credit so I asked for a supervisor. The Supervisor (Charles) was sooo nice and immediately reversed the charges and refunded my money. (As per these comments)AT&T seems to be less willing to defend the customers and that is too bad.

  817. Ashleigh Rinkel says:

    I have ATT; just showed up on my bill from m-Qube Inc for 9.99!!!

  818. Tasha says:

    Today was the second month that I have had to cancel a subscription on my 10 year old daughter’s phone. She can’t even figure out how this “m-Qube” got on there! It is frustrating. I do know for AT&T customers, you can go to http://www.att.com/db and put your phone number in. It will ask for a PIN but if you don’t have one it will text a temporary one to you. You can then view subscriptions and cancel them and request a refund. But you may have to check back again in a month! Also, if there is more than one subscription, obviously you can only request a refund on one subscription, but you can cancel them all. This does get extremely frustrating!!!

  819. Abbey says:

    Opened my Verizon wireless bill today to find 2 charges for $9.99 for text msg services & called Verizon. Rep said they could not reverse the charges because I HAD to have subscribed to the service. Gave me a 1-866 number to mqube. Called & they can’t research the info unless you send another text msg!!! Claim I have to get the refunds from Verizon. NYS Attorney General & my local paper in the Consumer Advocacy will be hearing from me on Monday am. My Verizon contract ends next month & I am done with them since they refused to give me $19.98 in credit for Gaming messages. I am 65 year old & don’t need gaming tips.

  820. Eve says:

    Where do these charges come from? How many of you are members of a network social group like FaceBook? All those game and “cute” questionnaires you fill out are part of the problem. FaceBook hosts those “games” and they look like part of FaceBook, but they are not, they are part of FaceBook’s revenue. Try finding the fine print, it’s almost impossible, but they are charging $9.99 monthly to your cell bill. Never enter you cell number on FaceBook, you will be charged $$$. I don’t know about other social networks, be interested to hear from others. Facebook has been good in the way it’s helped me reconnect to many friends and family, but I’m canceling my account. I tired of accepting contest and items from friends and family, just to find out there is a charged involved.

  821. Leslie says:

    Just this minute got off the phone with the AT&T rep describing the same thing that all previous bloggers wrote…that I’m being charged for text messages that I never authorized, from a company I’ve never heard of previously. They had three (3) different accounts on my phone and according to the AT&T rep, I should write “STOP” three different times. Fortunately, AT&T are now blocking my number and will credit my account, but this is just plain scamming on the part of M-Qube and they should be held accountable, along with the phone companies. It was my fault for not reviewing my phone bill thoroughly each month, but why should I have to guard against a faudulent vendor that AT&T allows on their bill to the consumer?

  822. SHELBY FRANCIS says:

    I GOT A CHARGE FOR $19.99 AND $9.99 THE LATTER BEING FROM M-QUBE. I HAD RECEIVED A TEXT AND JUST IGNORED IT, THEN MY BILL CAME IN FROM AT&T WITH THE CHARGES. BOTH WERE CHARGED TO MY CELL PHONE BILL ON THE SAME DAY. SOMEONE NEEDS TO FILE SUIT AGAINST THESE PEOPLE JUST FOR THE FRUSTRATION THEY HAVE CAUSED CONSUMERS. SIGN ME UP !!!!

  823. Larry Hayes says:

    I’VE BEEN CHARGED TWICE FOR SOME KIND OF E- commerce thing by M-Qube for Boost Mobile. These people need to be put in jail!I hope every company that uses M- Qube will be put out of business no matter how big they are.

  824. Nick Gliatis says:

    I was charged $30 over the past 3 months – never purchased anything. Called ATT and they’re refunding.

  825. David Etemad says:

    Last month Flycell & MQube charged me 19.99 & 9.99. Called AT&T said this would stop and would credit my account. New bill today, no credits and another 29.98 so now I am down $60. ATT again said they would stop this and again credit my account. 14 years, no problems but inadvertantly reply to a Facebook request and now I am looking for a new carrier.

  826. Brian from UK says:

    here’s an interesting article.

    http://www.xbiznewswire.com/view.php?id=108982

    Mobile Services Operator Cellfish Sued Over Billing Practices.

    ‘Cellfish, which did not respond to XBIZ for comment on the suit, contracts billing to a third-party billing aggregator — in the suit’s case, m-Qube Inc. — and not the cellphone carrier. The billing aggregator then instructs the relevant cellular carrier to add the charges to the bill associated with the cellphone number.

    The suit, filed at King County Superior Court, continues to say that because of Cellfish’s business model, the likelihood of false charges are enormous.

    “If Cellfish wanted to end this illegal billing, it could do so in an instant,” the suit said. “All it would have to do to ensure that it is obtaining the consent of the charged party is agree to use a unique access code for each customer account.

    “But instead of implementing such a simple safeguard, Cellfish has intentionally created and maintained a system that encourages wrongdoing at every step. Such system results in the wrongful charging of small amounts of money to large numbers of people.” ‘
    ————–

    Why aren’t the politicians putting a stop to this revenue sharing scandal between the cell phone companies and the aggregator/content provider scammers?

  827. Beverly Smiley says:

    I received charges for texting that I have never autherized. I do not text nor do I receive text messages.

  828. David Etemad says:

    Be careful how you cancel your account. If your phone carrier is doing it, DO NOT, contact M-Qube to cancel. They will use this as “proof” you signed for it. ATT needs to stop this. They have culpability.

  829. David Etemad says:

    Also, ATT will help get you credit if you “block all multi-media and texting”. Myopic for ATT but just another gimmick to avoid crediting the account.

  830. Pam R. says:

    Just found monthly subscription for m-Qube on my cell phone bill. No idea how it got there. Went back four months and AT&T refunded it all.

  831. Scott Martin says:

    I used to work for VeriSign. It’s a shame that the name, once synonomous with internet security, is now the paragon of internet fraud.

  832. Chauncy says:

    This m-Qube Inc. company is a scam. They have been charging a monthly subscription fee of 9.99 for NOTHING. So I called AT&T and they were completly aware of what was going on before I got into my problem. They were really awesome. They took care of all the charges and they also put a “blocker” on my phones so that these companys can not do it anymore. It is FREE so it is worth it. GET IT NOW!!!!

  833. Sharon says:

    I just noticed that I too have been charged 9.99 but 2 vendors one of them being m-cube which is really a 3rd party billing company but like the other posted said mine also must have come from those quizzes and puzzles sent to me on FACEBOOK which ask you to put in your phone number to get the results….then suddenly you are subscribed to a monthly service. If you are getting text messages from strange numbers check your bill-you are being charges a monthly service charge and possibly for the incoming text! What a scam. I too got a credit from AT & T for 4 months of this BS, and put a block on my 4 lines.

  834. Shavon says:

    I agree that AT&T was totally awesome when it came to rectifying this problem! This makes the 3rd month that I have received a bogus $9.99 charge from this m-Qube company. I only started paying attention after receiving weird text messages and now have my line blocked from this ever happening again. Something needs to be done about this company because not only is it immoral, but it has to be illegal as well!!!

  835. Remy Mel says:

    I got charged for 19.98 under “Communication Charges monthly subscriptions”. I called up ATT and they were kind enough to refund it back. As per my request they told they will block renewal of that service and send me a pin number. I am not sure what’s the pin is for!!. all I wanted is my refund and block the renewal :-) )

  836. David from Annapolis says:

    I started gettging charges of 9.99/month for a mobile purchase I was unaware of. I didn’t agree to pay this or ask for the text service. I’m not even sure how I iniitated this. ATT has refunded, as of Jun 9, but I see my latest bill has another 9.99 charge. ATT has again agreed to cancel, block, and refund. I wonder how many more months this will go on?!

  837. Sheila from Cambridge says:

    I have been billed $15.00 for text messages from mqube. I am furious that is allowd to happen as a way to avoid the do not call list.

  838. Jeannette says:

    I noted the $9.99 m-Qube charge on my ATT bill tonight and immediately called ATT. Heather was extremely helpful and issued a credit for $19.99 plus tax for the 2 months we had been charged. She put a Parental Block on both cell numbers so third parties (like Qube)could not make charges to these numbers. The pin number is for you to use if you want to make a purchase on the internet via your phone. Heather said that companies like Qube may be able to upload their charges on your cell when you download phone rings but we did not do that. I will continue to moniter our ATT bill. Heaterh was SUPER!

  839. Frederic Wilborn says:

    I have just called AT&T about this and had a stop purchase order on my phones. I do have one question. Who or what is m-Qube Inc.?

  840. Lisa Mick says:

    This is wrong, I never subscribed to this and I am being charged 9.99. This needs to be stopped!

  841. einzi says:

    m-Qube, Inc.
    SnapshotPeople
    Company Overview

    m-Qube, Inc. operates as a mobile channel enabler. The company develops, delivers, and bills for mobile content, messaging, and applications in the United States. Its end-to-end technology platform, carrier relationships, and value-added services enable consumer-facing companies and their service providers to take advantage of wireless as a content delivery, marketing, and communications channel. The company was founded in 2001 as Proteus Mobile, Inc. It changed its name to m-Qube, Inc. in 2002. The company is based in Watertown, Massachusetts. As of May 1, 2006, m-Qube, Inc. is a subsidiary of VeriSign, Inc.

    311 Arsenal Street

    Watertown, MA 02472

    United States

    Founded in 2001

    Phone:

    617-673-2400

    Fax:

    617-673-2401

    www. m-qube

  842. Dan says:

    I checked my bill and found a 9.99 charge from m-qube, so I decided to look at my past bills, they have been charging me for the last 4 months starting with 3 9.99 charges in one month. ATT was very kind and credited me back and put a purchase block on the line…this is bs, especially since I haven’t had “extra” messages to my phone

  843. Melissa says:

    Like everyone else, I found strange charges on my cell bill, with the “stop code” section conveniently marked “n/a” so I couldn’t send a STOP code. FYI, if you are on Facebook and take those stupid IQ quizzes and the like that require you to give them your cell phone number, this is how they get you! Does anyone have the stop code???

  844. Fred says:

    I started getting charged 9.99 for nothing! It was a total rip off. Never give out your cell phone number on a website!

  845. Paula says:

    WARNING ALERT! Be careful when you take these online quizzes and IQ test on facebook. If anyone one of them ask you to input your phone number to obtain the results of your quiz, you could be getting charged 9.99 a month from “Premium TXT Messaging PREM_SMS 23907 Stock Alerts” I wasn’t aware of this until today. This company has been charging me 9.99 since April. Verizon Wireless gave me the code 23907 and instructed me to send the word “STOP” to cancel the subscription but they declined to refund the charges.

  846. LawGal says:

    AT&T offers a free service where you have to enter a pin number every time something tries to charge to your cell phone account, which would prevent m-Qube and others from charging you for their unwanted services without you knowing.

  847. Carl West says:

    Ditto. I told A T & T whuleit was kicking M-qube off my bill and authorizing a credit to my account that if had to explain it, I had the FBI holding on the other line to report this fraud.

  848. ylai says:

    i was being charged $9.99/month by m-qube for the last 2 billing cycles. i noticed it when i was going through my current bill today. i called att and the CSR on the phone refunded the total of $19.99 (which won’t show up until 1-2 billing cycles later) and enabled parental control and purchasing blocks on my account. i hope the unauthorised billing will stop (the CSR assured me that he had canceled the ‘subscription’ which boggles my mind since i never authorised ANYTHING) but i will be checking my next few bills carefully.

  849. AT&T Rep says:

    As an at&t rep and cell fone user I can tell you w/100% positivity.. purchase blocker does not work on things like mqube cellfish etc. Now it will if your teen our out of control spouse love downloading ringtones thru our media mall when a download is tried it requires a pin code to be entered to allow the download to be purchased. These 3rd party idiots get you via text any text you get from a short 5-6 digit number DO NOT even open it no sooner than you do.. BAM $9.99 if not more will appear on your next bill. So for those of you parents that may have taken away your kiddos cell or told your hubby what was he thinking it truly may have not even been their doing how they get our numbers I dont know but what I do know is purchase blocker will stop future purchases done by the user but again some user dont do anything but open up a text. A subscription that was not cancelled thru a rep or by texting back that same short code expect to see that on all bills till cancelled. Some people will even block texting, and unfortunately this will still not stop the charges. We do have an app that we go in and can cancel also submit a refund request altho the refund will not apply till your next bill. In the beginning we were told that the customer had to accept charges and they had to authorize the purchase twice by selecting the “yes” option, but then some of as at work started seeing this 9.99 crap on our bill so we began to understand truly were our customers are coming from. Any call I get where a customer is upset or has questions on these mqube digital content cellfish crap I will cancel and refund as far back as our system will allow me to go with out hesitation because I now know whats really up with mqube and others like them. Never let a rep tell you “you agreed to order” the only ones you may be responsible for are the my love crush.. my pure love.. text chat or a new one cellflirt also if any of you have seen the commercial ask any question and text to 542542 aka KGBKGB no charge for the initial question but .99 for the answer for these type of subscriptions you do have to confirm you want to buy/subscribe more than once. Also ask the rep to check how long you have been billed so to be sure the refund can be back dated to the first charge if possible now the system we have will only let us refund up to 6 months back so if you have been billed for a longer time frame you may have to eat the remaining months. Now a days 10.00 bucks in a good little dent in “my” pocket dont know about the rest of you folks out there but please go over your bill with a fine tooth comb there is no such thing as a dumb question not asking is dumb, besides thats what we are there for as AT&T reps!! And yes I know how some reps can be seems like they bring home related issues to work and let loose on the customer as if you had something to do with their cheating boyfriend/girlfriend..maybe that was TMI but I do apologize on their behalf as they make those of us who enjoy what we do hard at times. And also if you feel a rep just isnt understanding your issue or concern ask for a manager. Hope this helps some of you out there and should you not be an AT&T cusotmer the same still applies and by the way you really should make that move over to AT&T where our customers Rock and our minutes Roll!!

  850. Onja says:

    Got a 9.99 charge on my bill from m-Qube Dating Tips. I Never purchased anything like that! I do not even text as it is an additional charge for me. I am not sure how this charge got on my phone. Those jerks! I hope someone sues the pants off M-Qube! Maybe AT&T can?

  851. Danielle says:

    I never even heard of this M-Qube crap until I got charged for it nd I never gave autherization or anything!! I hope someone does something about these spamers!! (even tho at&t took off the charges)

  852. rolo says:

    I just noticed I am being illegally charged $9.99 every month for a “Daily Horoscope Alert” subscription I never signed up for or know nothing about. It’s being billed through a third-party company called Verisign, they are listed as “M-Cube” on my cell phone bill! According to articles i have read, they claim they you are not signed up and keep charging you. I have 2 charges already amd we’ll see how this plays out. I sent the company Verisign an email requesting a response or correction to this. What a load of crap!!

  853. Jason says:

    Just was reading through my bill, and came across this charge from m-Qube, Inc., and have been charged for it for the past 6 months. I’ve never signed up for anything, and yet somehow got $60 in charges from them.

  854. Keith says:

    Jason— Be sure to call your cell phone service provider to demand a refund. If they won’t refund the entire amount, tell them you’re switching providers the next chance you get. Be persistent and you might get back every penny they stole.

  855. Dale says:

    This months bill had an extra $35 charged to it. I call AT&T and they removed it and blocked the ability with no arguements. Then I check my older bills and found I had been getting charged since April, 2009. Once again AT&T refunded and double checked my status. Hopefully I won’t see anymore. After reading this website I asked my daughter if she had done the IQ test on facebook, she had, she even entered her phone number, but when she saw something about credit card number she closed the window. That means they “collect” the phone number as it is entered so even if you change your mind they still have you! Be careful! And warn all your kids friends parents!

  856. JD says:

    867 complaints dating back over two years and still they continue to roll in. add me to the list, lucky number 868. the ceo’s of m-qube, whatever the heck it is, must have castles all over the world with all the illegal $ they make.

  857. JD says:

    one more thing, verizon just took the last two charges off my bill but wouldn’t tell me what m-cube was. hard to believe they don’t know, with this many complaints it’s hard to believe their isn’t someone in the Verizon office who can’t figure it out.

  858. Robert Mehlick says:

    JD,
    The kicker is M-Qube was acquired by Verisign. http://www.m-qube.com
    http://www.verisign.com/m-qube

    According to VeriSign’s website “In May of 2006, VeriSign, Inc., (NASDAQ: VRSN) the leading provider of intelligent infrastructure for the networked world acquired m-Qube.”

  859. Rick Garcia says:

    mQube charged 6.99 off my Boost Mobile account. Still trying to get Boost to cover the unaproved charge.. After 2 hours on the phone as I type I finialy got them to be the bigger company and right mQube’s wrong.. Why is this company still operating??? VeriSign or whatever, this should have been stopped back in 2007 with the first 100 complaints..! To make things worse the little 6.99 charge disrupted my pre-paid service! Because of mQube I had no phone service all day. My wife had to call my boss just to get a hold of me.. For my boss, this was a particularly unwanted conciquence…
    What is the status on the class action??

  860. alexander walker says:

    I been charged by your outfit for two consercative months in the months of july and august by rogers and wants my credits back since I do

    nt

    I been charge for two consercative months by your outfit and wants my credit back,since i dont know what is it.

  861. Steve Peters says:

    mqube placed two charges for 9.99 on my AT&T bill over several months. After 2 hours on the phone with AT&T they removed 90 days of charges. AT&T facilitates and profits from this theft.

  862. Cary Beneteau says:

    I kept getting stupid text messages I didnt even read 99% of and didnt autherize the company to bill me for and was still charged for that i consider theft.how can a company charge for a service you dont use, want or autherize how did they get my cell number

  863. KAtherine Bell says:

    Seems to be the same with me. I was just browsing through my bill wondering why it’s $40 higher than normal. I have an m-Qube charge which actually began in JUne. I have a horoscopes charge which I never authorized and something from Dada.net? Isn’t this like identity theft where people randomly charge items to your credit cards? HOw is this different? I never approved any of these charges.

  864. Christine Patterson says:

    Once again I looked over my AT&T bill and notice the $19.99 charge for M-Qube. I had called AT&t last month for the same thing. So I went on line and looked at my past bills as far as I could go, back to 04/08. Guess what? You bet I have been billed each month for $19.99. I just call AT&T and the rep told me they can only credit me for 3 months. After reading a few complaints, and one from a AT&T rep I will be calling them back again and demanding $239.88. If I cannot get this resolved I will be looking for a new cell phone service.

  865. Ladasai says:

    I have received several charges for 6.99 each stating e-commerce purchase on my boost mobile phone. They posted 2 charges in the same day for 6.99 2 hours apart. Each month they charge 6.99 1 or 2 times to the phone. I want this to stop I have spoken to my service provider they credit the money back but I still have the same problem every month. I just found the phone number I will try to call and get them to stop. This is becoming annoying and I want it to stop. These charges were never authorized. My phone company tried to block it but it seems to keep coming back.

  866. S Nolen says:

    Slammed by this company since May, just caught it on my sons cell number. Tried texting the stop but didn’t work. Have now tried it online with ATT – will see how that goes.

  867. Peter says:

    I noticed a $9.99 charge on this month’s AT&T bill which prompted a call to AT&T. They credited my account about $90 for all charges incurred back to Feb (8 months). No hassle from AT&T about crediting back to my account. If they had, I would have been forced to commit some sort of crime that would ruin as many people’s days as possible. C’mon, m-cube is really getting away with this? m-cube, if you’re listening… your days are numbered. I intent to make sure my voice is heard regardless of the reasonable outcome today.

  868. Jackie says:

    Over $70 from M-qube in charges on my AT&T bill. I called aT&T and they credited everything back and put purchase block on. Very nice and fast customer service. I was worried that I’d have to hunt down M-Qube for these charges (but they of course would take no reponsibility), but you can just call your phone company and they’ll refund everything.

  869. Joan Lore says:

    I received $30 in charges from M-qube on my Verizon bill. I did contact Verizon who put a block on my phone but would NOT take off the charges; thet provided me with the number for m-qube. I did contact them but they would not provide me with any additional info nor would they reverse the charges. I spoke with a Scott who stated he was an manager. He was extremely RUDE and starting yelling at me telling me I had authorized these charges. How is this company getting away with this??

  870. Keith says:

    Joan Lore– Call back Verizon. Tell them you will switch providers unless something is done about the bogus charges. The only thing these corporate thieves recognize is playing hardball. Don’t give up. It’s YOUR money, not theirs.

  871. Chris says:

    I’ve been getting these bogus M-Qube, Whowillimarry.com charges for 13 months. This is rediculous.

  872. Keith says:

    Chris—Call your cell phone provider to complain! Insist they issue you a full refund or else you’ll switch providers. If they won’t issue a full refund, follow through with your threat. Don’t give up! It’s YOUR money!

  873. TITO says:

    guys pls can u help how to stop the fucking sms to cell phone please

  874. Melissa says:

    Well guys I’m glad to see that I’m not the only one being charged by this “mqube”. I contacted AT&T and asked them what the heck was going on and they were able to tell me who was charging me $9.99 a mth. and it was mqube. So I googled it and find this, where others are being charged also. I had aquired 4 mths of $9.99 on my bill, AT&T gladly credited me for this amt. but I’m researching this mqube and will be giving them a call!!! I mean this is crazy to just randomly chrg ppl on the cellphone bill. Because I never received a txt from mqube to authorize these charges.

  875. Paul says:

    I got charge the 1st month. Thanks to this website, I am going to call AT&T for sure!

  876. value2post says:

    Called ATT and requested reversal of charges. The was familiar with this and agreed to reverse this quickly. He offered to put a “Media Net Perental Controls” PURCHASE BLOCK on our numbers. This will prevent any such charges unless you use a PIN.

  877. Eric says:

    It seems as though mqube has been doing this since at least 2007 and it is continuing. It has been on my bill since March of 09 and I finally realized it in Nov. of 09. ATT took off charges for 3 months but would not go back to march. The rep. I talked to said she had taken many calls on this mqube company but nothing has been done about it for at least 2 years. This is a very big scam!

  878. Keith says:

    Eric—Try calling AT&T again. Tell them you want every red cent refunded. Don’t let them play the we can only go back 3 months game. The rep ADMITTED they know of this ongoing scam, so it’s not something that should be surprising AT&T at this point. They know of the scam BUT LET IT CONTINUE BECAUSE THEY’RE MAKING MONEY WITH THIS SCAM!! Don’t let them get away with it without a fight. If you make them mad, good! They deserve it.

  879. Robert Mehlick says:

    Amen Keith! When I signed up to receive a feed on this topic over a year ago I called the Ohio Attorney General’s office the Federal Trade Commission and others. They all blew me off. Everyone needs to contact their elected representatives to complain about this because they are well aware that this scam continues after at least three years and they let it continue. It seems the wolves are guarding the henhouse!

  880. M. Khalil says:

    I just found a 9.99 charge on one of our phones. I went back and reviewed last month bill and found more charges. The phone company refused to release any information about this company. M-QUBE,INC. Thanks to the net, it was much more help than AT&T. I don’t know what the charges for and AT&T refused to release any info. This is unauthorized charges and the phone company should protect us as customers, Shouldn’t they? May be they are part of the problem too!
    It is our responsibility to go after them and stop them. I will pursue the relationship between AT&T and m cube.

  881. M. Khalil says:

    I just found a 9.99 monthly subscreption charge on one of our phones. I went back and reviewed last month bill and found more charges. The phone company refused to release any information about this company. M-QUBE,INC. Thanks to the net, it was much more help than AT&T. I don’t know what the charges for and AT&T refused to release any info. This is unauthorized charges and the phone company should protect us as customers, Shouldn’t they? May be they are part of the problem too!
    It is our responsibility to go after them and stop them. I will pursue the relationship between AT&T and m cube.

  882. Jdawg says:

    I have boost mobile and the only thing i done on my fone was install loopt… that was it.. but here 2weeks later i get a charge of 6.99 for a game called solow and i checked my account and it said e-commerce charge from mcube or some shit.. Im extremely pissed…

  883. Jdawg says:

    sory i meant qube not cue..

  884. Ron Green says:

    I have been charged by AT&T for over $700. for third party downloads that I never ordered. M-Qube was one, but there were others as well (I couldn’t get there names)

  885. sal says says:

    i have been charged by rogers $41.45 for the third party for iq test/m-quebe inc
    IT’S TIME TO PUT A STOP TO ALL THIS SCAM

  886. Keith says:

    Ron–Make sure you follow-up on those bogus charges. Don’t let them fleece you without putting up a fight. Call AT&T to complain, call m-Qube, and find out who else screwed you and call them, too. Demand back your money!! Be assertive! 700 bucks is too big of a chunk of change to just say “oh, well”. It’s YOUR MONEY! Get it back!!

  887. Stephanie says:

    For four months now I’ve been getting billed almost and extra $40/mth for ‘premium texts’. I have no idea why I get these – I never signed up for them or authorized charges to my account. This is probably the biggest scam in history. Last month, after 1/2 hour I managed to get a 50% refund on the charges from my cellphone provider. They said they’d cancel the texts for me, but this month I was billed another $40!!! They said Rogers isn’t making any money from this (what are they daft – as if I’d believe that) and that I have to contact m-qube to cancel. I can’t wait till the phone companies, m-qube, and ‘the merchant’ get their a$$e$ handed to them in court for this fraud. Unbelievable! I’m not going to let up on them ’til I get every dime back! $50 gets me my day in small claims court.

  888. Michael says:

    Apparently I have two charges 9.99. I just called AT&T and they credited my account for the charges. But I have no idea how i was opted into it or what content they offer.

  889. Jamey Epperson says:

    i just happened to catch on my bill a fee for something i “downloaded” so i called AT&T to find out what this fee was for and they told me M qube Inc. i said it needed to be credited i dont have a clue what that is … thats when i found out that i had paid more than 100 dollars in Mqube fees. At&t would not credit these back because they paid MQube for it already … this is a JOKE … AT&T is a JOKE!!!!!
    think about it 10.00 a month times the amount of customers that they have??? WOW!!!!

  890. Keith says:

    Jamey–Call AT&T to tell them you wish to have your contract terminated immediately. When they ask why(and they WILL ask why), tell them again about the bogus charges. If they ask what they can do to keep you as a customer(and they WILL), tell them about the bogus m-Qube charges again. Tell them(don’t ask them, tell them. Be polite, but assertive) you wish to have all of your money retuned to you. Don’t give up! The worst they can do is hang up on you.

  891. mj says:

    Just discovered I was being charged $9.99/mo for the past six months. AT&T/m-Qube refunded me for 2 months. I never received a single text from the alleged “service”. The AT&T rep i spoke with told me they have to request the refund from m-Qube, who then arbitrarily decides how much of a refund i deserve. I find it hard to believe the two companies are not in cahoots. The rep then offered to put the parental lock on, which I chose to do. I will be reading the detailed version of my bill from now on.

  892. DMZ says:

    Just received our AT&T bill. $9.99 charge from mcube. Again, we did nothing that should have incurred this charge. Am getting ready to call AT&T now.

  893. Cathie says:

    This problem has been going on several years now. Amazing that m-Qube is still scamming people.

  894. Karman says:

    1-I have been charged over $350
    2-I called Fido,30 minutes talk,Answer:they can not do anything,not even stopping the future text messages from this company or some another one.
    3-I checked internet complaints since 2007.
    4-I am writing my complaint and having difficulties to understand why it has been happening for so long time.3 YEARS!!! How many more complaints they (m-qube, AT&T, Fido etc.) need to hear? getting a refund (which i could not get anything) is not enough! somebody has to stop this scam.else who is the next victim? my neighbor,my friends… there are millions of phone and internet users and m-Qube is targeting all of them,so we will be writing these e-mails for years to come and m-Qube is gonna get richer and richer. :( (

  895. wendy says:

    I have also been scammed by this company and am surprised so many people have for so long. I believe that both m-cube and at&t are guilty. I never had problems before cellular one was bought out by at&t. the buy out is the only reason I am with at&t. I have not trusted at&t for years because many years ago when I had a landline phone they billed me for long distance calls and I didnt even have long distance service. there had been other problems as well. I wouldnt doubt at&T themselves started this m-qube scam

  896. Jamie Chester says:

    I am very surprised that this company has been getting away with this for so long. I’m very surprised that the better business bureau hasn’t done anything about it! This just happened to me last month, and I have never heard of this company! My cell phone service is Verizon, and I thought they kept better track of that sort of thing! That is why I switched to Verizon 2 years ago! This isn’t right though! And I’m going to complain with the better business bureau.

  897. harry says:

    I had all my credit taken off my pay as you go mobile phone,so i rung up my network provider and they rung up the company who charged me and put a stop to it!They then gave me there email address so that I can try and get a refund!I have sent 5 emails so far and every email says the same: in order to deal with your complaint we need the number i am recieving texts off and my personal mobile number.In every one of my emails i have stated the numbers but they are completing ignoring the content and are acting stupid when they know full well they are in the wrong as i have not opted for any of there services.They are making millions if not billions of scamming innocent people and stealing our money!I dont know how they can get away with it it makes me sick!also i have asked for there full address and the business anme they are under as they change the name alot…but no reply!Someone needs to get these people dealt with because it must be illegal!

  898. chris says:

    why do i get charged for 6.99 for a joke when i dont recieve. i dont want the texts to continue, this is bullcrap. i dont want to subscribe to this and how do i make the texts stop

  899. Keith says:

    Chris— Call your cell phone provider to complain. Generally speaking, they will refund the charges(up to a point, unfortunately; there IS a time limit). They will refund the most recent charges and give you the option of blocking your line so it can’t happen again. Also, let them know you’re none too happy about their ongoing scam. Be polite, but assertive. Rotsa ruck!! :)

  900. dave says:

    I got charged as well..I called MQube and was told it was another company they deal with that charged me. ???? I never agreed or signed up for anything of the sort..ASLO My provider VERIZON refused to credit my account.. THIS IS A SCAM.. IT IS a loop hole allowed by the great Government of these UNited States.. Do you feel FREE?? LOL Plan and simple THEFT..

  901. Keith says:

    Dave—Don’t give up. That’s exactly what they want you do to. Call Verizon again and tell them you want a refund or else you’ll become an ex-customer. It’s your money.

  902. Jackie says:

    I can’t believe that the FTC, FCC, my states attorney’s office & AT & T are aware of this problem & continue to allow M-Qube to bill their customers! AT & T did credit me back the 10 months worth of charges after 3 phone calls to them but this shouldn’t be allowed to happen in the first place. I think AT & T should require confirmation from their customer that they did order the subscription before charges are added to the bill! AT & T said there is no way to do that but I don’t believe that for a minute. We are too high tech these days to not figure out how to. They know how to notify you by email & Text that your bill is due!

  903. nerm says:

    I NEVER approved services (of any kind) from this company yet it appeared on my cell bill as a charge. Sprint told me that I had subscribed to the service -which I had NOT EVER DONE SO.

    The customer service rep says to me ‘…I know how it happened to me. I was filling out a facebook questionnaire’ …and the fine print at the bottom says they will bill your phone X amount of dollars and cents. ‘Oh,” I said “that’s probably what I did.” Well, after a little investigation, I realized that that was not the case. Read on.

    Here’s the kicker: I NEVER SUBSCRIBED NOR GAVE MY OK, –even accidentally, for this charge in question. My cell bill states: SendMe Mobile: Alerts –Solow Auction -12/26. This is a confirmation that it was not via a facebook or other online questionnaire, though I suspect that’s how they got my cell number, but it was a text message sent directly to my phone. I found that the suspect email was received on the very day that the charges were billed to my account. It read:

    Text Message
    From:
    236-87
    Message:
    Win prizes playing SoLow! 20 guesses/day/game.
    Reply HELP for help. $9.99/mo+ Msg&Data Rates may apply. Reply STOP to cancel. Txt GAMES for prizes to win BIG!
    Received on:
    Dec 26, 09 4:38pm

    I then checked my send messages for that day. I SEND NO MESSGES at all that day! So, how could I have been charged this service (which incidentally I never received any so called updates, what so ever) that I never confirmed –even by accident (cell in pocket can sometimes hit keys)? This basically means that this SoLow Auction company (own now by M-Qube) is committing fraud! The worst part is Sprint says they have no control over this practice and that I should report it to my local law enforcement!

    I asked them to block SoLow Auction from their system entirely and again they opted to not do anything. Further they told me that there are just too many complaints and they can’t follow-up with all of them so they don’t follow up on any of them! What a joke! No wonder our economy is in such a shambles. Americans 50 years ago would never let something like this go unchecked. And we The People are the ones who pay for it all. Sad.

    Researching this on the Internet revealed a long history of this company committing the same type of fraud over and over again. Changing their name or methods and billed amount. They are international in their fraud. What’s worse someone can fill one of these out for you and supply your cell phone number, without your knowledge, and voila you get charged and ‘you signed up for it’! Gone are the days of consumer protection. This is even easier than stealing your credit card! The moral of the story: We’re all in the wrong business! We should open our own ‘legitimate’ business and make a fortune! Lord knows no one will try to stop us.

    In closing, I warn you not to fill out any online questionnaires that ask for your cell phone number. If it doesn’t result in an automatic charge, it just might supply some company with the means to bill you for services that you never asked for.

  904. Kathy D says:

    I have been charged EVERY month by this “m_qube” since I got this new phone last year. EVERY month I have to call my provider and get a refund. I have submitted a request to their site to remove me and stop the unauthorized billing, my provider has advised me they are blocking them, stopping the service, unsubscribing me and had me text “STOP” to a 5 digit number…I AM STILL BEING BILLED every month. How can they get away with this? If this was a local retailer charging you, they would be breaking the law. Is this not virtually the same thing?

  905. vmatt says:

    TODAY I discovered that I have been billed $9.99/mo for the last 6 mos. The download charge indicates I have a “monthly subscription for “horoscope alerts”. I NEVER subscribed to this!! I contacted ATT and was told this happens all the time. I was only refunded 2mos…. not the 6mos I was billed. By the way, a monthly horoscope was never even sent to my cell!!

  906. vmatt says:

    ALSO: ATT claims their system will only allow them to go back 2 mos to issue a credit. I DO NOT BELIEVE THEM!! Then why was I able to to view my 11/08 bill. IF I CAN VIEW IT, THEY CAN CREDIT IT!!! I will call back and hopefully get a more customer service oriented employee.. or DEMAND A MANAGER OR BETTER YET THE RETENTION DEPT. I’ve been a customer since 1997, that should count for something!!!!! I felt he was making things up as he went….

  907. Keith says:

    vmatt— Don’t give up! Tell them, point blank, that if you’re not credited for the full amount that you will switch the first chance you get. If they still refuse to credit you, then tell them you want your contraced terminated immediately. And then follow through on your threat if they don’t make you a happy customer again. Threats are the one thing that really gets their attention.

  908. Kathy D. says:

    ***Everyone…if your needing a refund, there has been a Class Action Law Suit that recently settled. You have until March 26, 2010 to file your claim and I believe you can get up to 80% refund. Go to http://www.mqubesettlement.com/ and file your claim!! Help spread the word!!

  909. Irene Schwier says:

    Buongiorno UK ltd, Buongiorno Deutschland GmbH:
    Obviously we are facing a global crime: this happened now in Germany: two days ago I got bothered by a pop up pretending to come from Apple. I was offered to participate in a competition to win one of 100.000 ipods.
    In the end I was told to have won an ipod and was asked to enter my mobile phone number, then I was asked to enter the win code which immediately appeared on my handy. Then I received a message from my telcompany they charged me about 3$ for a third party. The third party was Buogiorno GmbH a company operating also as blinko in Europe and obviously in the US.
    Then finally I learnt that it has not been Apple – it was Buongiorno pretending to be Apple and now they charged me for a subscription for strange things.
    The CEO of the affiliate in Germany and the UK is Jürgen Reutter a former CEO of O2. The headquarter is in Italy. Please do something in the US – in Germany this fraud is legal – there is no way of prosecution!!!
    Some people got cheated by lots of money.

  910. Dringende Warnung vor Buongiorno GmbH Berlin - Seite 8 says:

    [...] [...]

  911. Kate Kiechle says:

    I was fraudulently charged $9.99 per month on my ATT wireless bill from August 2009 to March 2010 (when I found the strange charges). My wireless provider refunded the last two months of the mysterious charge and cancelled the never verified service I was supposedly receiving. m-Qube Inc., or should I say content providers such as SendMe, are charging wireless customers for a service the customers did not request or verify. According to my bills and the representative of ATT wireless I spoke with, I was being charged for an “Auction Alerts” service. I never received any “alerts” via call, text or email (lucky me I guess). According to past posts on this blog a class action suit was settled recently… yet unaware customers such as myself are still finding mysterious charges on our monthly bills. What will make these now millionaire criminals stop?

  912. Kenneth Topham says:

    I noticed this billing on one of the phones on my Verizon account. After checking it out I realized it has been charge four times (Jan, Feb, Mar, and April) My son did not order it. Does not even use texting. I would like those four months of charges refunded.

  913. Kenneth says:

    Kenneth—Call Verizon to complain. Tell them you want all of the bogus charges refunded. If they won’t issue a refund, threaten to switch to someone else. Don’t give up!

  914. Eddie Jastrau says:

    You have charged me for services I did not subsribe to. I entered stop at least 15 times and you did not,I want you to clear this up with Bell Mobility,Now, it constitute Fraud and other good things.

  915. Eddie Jastrau says:

    Signing me up for services,bullshit texts,that I did not subscribe to.

  916. Eddie Jastrau says:

    Charging me for a service,I did not authorize

  917. Eddie Jastrau says:

    You ……..es,scam artists………….

  918. Keith says:

    Eddie— Call your provider to complain. Most of the time the provider will issue, at the very least, a partial refund. This site is just for consumers to share stories of the scam.

  919. Rick Scott says:

    I am FURIOUS!!! While casually glancing at my ATT bill, I noticed some weird subscriptions for my wife’s phone. I knew she wouldn’t have subscribed to anything, and further investigation revealed this was ongoing from Feb 2011 to now (July 2011). My 10y.o. son who just got a phone, also had these charges for the last 2 months. They were “Best Eco Alert” and “Text Alert”, and varied from $9.99 to $10.81. ATT took some of these off (said they were from this “M-qube”), but said they could only reimburse going back 90 days, while admitting they were a scam and served no purpose (at least not to my unsuspecting wife and son). Unbelievable that this is allowed to continue. Rep said there was an ongoing lawsuit. How can I recover this stolen money?? I will pursue this until they are stopped and punished, and everyone should do the same.

  920. brian says:

    I added a line for my mom to use as an emergency phone. Fraudulent charges for text msg alert services for m-qube and solo elite games showed up on the second bill for $9.99/ea. Unfortunately I use paperless billing and the online billing doesn’t show detail of the “Mobile purchases and downloads” section. This section instructs to loook at the bill, which doesn’t exist since it’s paperless. I couldn’t have known what the charges were for until calling customer support. ATT offered to credit only the current and previous month’s charges. Upon pressing them to open a fraud report, they were willing to credit a total of three months back plus the current month, similar to others who posted here. I was able to get direct purchasing blocked as well as blocking all text messaging on this device.

  921. sandra conger says:

    i was charged fo a daily hoarascope downloaded at 2 am an i never approved or accpted it an the fone company could not undo the charches cause they say it was a liget charge an i now it isnt

  922. Jim Rood says:

    Seeing that i am not alone and when i requested from Sprint to put in writing they have no connection or idea whay this happened they suddenly became NOT SO FRIENDLY. I will be following up with complaints to FCC and diretcly to the Attorney Genrals office in my state

  923. Mary says:

    Looked at my bill today because I couldn’t understand why it was so much. I was surprized to see a charge from mqueb that I never authorized. I have never heard of this company. I am going to AT & T tomarrow to find out what to do.

  924. Anita Ahumada says:

    Two days ago I received a text mssge from #514-418-0440 inquiring about an ad on a car. When I replied asking “what car”, I simultaneously received text mssges from the 514 number, and from the 69999. The 514 # said that I’d receive a 4 digit PIN & that I should text it back to them to confirm. The mssge from the 69999 # gave me a PIN & said that I would be charged $9.99 a month by “Flycell” for heavens know what. I haven’t ordered anything from these creeps. There should be an instrument where these jerks are held accountable for their illegal activities.I’m angry and frustrated because these b——s tend to get away with their fraudulent practices. How could I have even thought that responding to a text about an ad for a car would bring me some much anguish and frustration. I’ll see what happens when I get my phone bill.

  925. Maureen says:

    I was charge $35.45 on my att phone bill for charges I didn’t authorize. Never receive any messages about charging my account.

  926. Carol says:

    I had two charges for Nov. and one in Dec. I called AT&T and had them put a charge block on both of the phones. I never answer texts that I do not recognize where it comes from nor to I answer blocked/unknown calls. Check your bills and contact AT&T. They removed the charges.

  927. David says:

    They are still at it. Received Dec ATT bill with a $9.99 charge for Ringtone/Auction. How do they get away with this crap.

  928. linda says:

    have two charges on daughters cell phone # of 19.98 see all are having same issue how do we get it stopped? no ome seems to have been aBLE TO RESOLVE ISSUE

  929. Jim says:

    Watch your phone bill, just had a $9.99 cent charge from Mobile Messenger for a ringtone service that I did not authorize. Luckily I caught it the first month and have emailed the PR department to stop and to credit my next bill for the amount. We’ll see what happens.

  930. Kelley Starr says:

    being billed for a service I did not order

  931. Kathy says:

    I just had a similar experience, being billed $19.98 on my cell phone for two subscriptions I didn’t sign up for. Mqube.com was listed on the bill. AT&T was great about helping stop the subscription, refunding the amount on my bill and setting up my account with a free subscription blocker to prevent this from happening again. Very happy with AT&T today!

  932. Ronnina says:

    I am charged $6.99 a month constantly on my boost unlimited service for the past 4 months. I look at my account online and each time its the same charge. I never authorized this Mqube to charge my account and I do not know what the hell this is. I am very upset because every month I call my customer care service, they are unsure of who this is. I want this to stop immediately.

  933. Jeanna says:

    My story, so much like others on here. I wz billed w/o authorization. I cant for the life of me understand how this can possibly be legal. I hope this company and all like it get sued to the fullest. Thankfully AT&T refunded me and put a block to all future scams.

  934. Valerie McGill says:

    I got charged 9.99 2 months in a row and I dont’ know what it’s for. Got ATT to reverse the charges. I never get ringtones or go to the internet from my phone. Never!

  935. Caroline says:

    Two of our cell phones in my family started receiving stupid ‘facts’ from 989-52 #. When I finally called AT&T about it, I found we had been billed 9.99/month/phone for a total of $70. AT&T refunded us and put a block on purchases on these phones. BUT I just received another text from the same # so here we go again. ATT says they are collecting info and will be (or already are) in litigation. MBlox and MQube are the companies.

  936. Kjellyman says:

    Received a 9.99 charge on mt ATT bill. Tried to go to the listed website, but does not exist. http://www.mqube.com

  937. Andrew Barbay says:

    have a 9.99 charge for something I know nothing about. Do not want service of what ever it is.

  938. Andrew Barbay says:

    A 9.99 charge for something I know nothing about. Want it removed,canceled or whatever.

  939. doug kennedy says:

    9.99 charge on my at&t bill.3rd party charge from mqube.com. Did Not request it, nor want it. After comparing other people’s bill at work.. there was others to..that was getting this same charge.

  940. Dana says:

    I have $9.99 charges on my ATT phone that I did not suscribe too for 4 months! This isnt even a good website. I called my ATT to have them removed. This company is just making free money off peoples cell phone bills. Be sure to check your bill for any subscriptions on it! They are ripping people off!

  941. Dana says:

    I am game for a lawsuit. We need to get companies like this off the air or they will keep doing it. They need to be punished!

  942. Dana says:

    And the website they give you, http//www.mqube.com is not even a good site. Everyone, check your monthly bill for fraudulant charges like these companies.

  943. Susan L. says:

    My 12 year old complained to me about needing more minutes. Confused why since I just added $$ tomy AT&T go phone, I went online and she and I viewed her history. We found a recurring bill of $9.99 each month on the 21st for ringtones/gaming/wallpaper. Called AT&T and he said it was billed by M-Qube and could only refund the current months charges. I want all my money back since my daughter and I never requested any service or authorized it. Can anyone help me on how to proceed to get my money back on this scam?

  944. Kristin Y. says:

    So, I was just getting ready to pay my AT&T bill when I decided to go over the charges with a fine tooth comb since my bill was roughly $10 more than last month’s. To my surprise I find that I’ve been charge $9.99 for a M-Qube subscription, which I find to be pretty interesting considering I’d never sign up for a subscription service for ringtones or whatever they offer. I am pretty pissed right now and I will be getting that money taken off my bill or else.

  945. Keith parham says:

    MQube made unauthorized charges to my AT&T phone bill for $9.99 per month for Zodiac (?) and Tunes2go. That’s $19.98 per month total. AT&T rep said he gets the reports daily this company’s fraudulent charges.

  946. Randy says:

    I just received a confirmation text that I had successfully entered a subscription for unlimited coupons from this website i’ve never even heard of let alone visited, mobile-clipper.com! I can’t believe it’s that easy for a company to rip you off! If they just do that to 10 ppl per day then they’ve made a bundle in 1 month… Any help would be greatly appreciated!
    Have a nice day…

  947. Tony W says:

    I am being charged $9.99/month for a subscription I have not made and I certainly don’t want. I have tried to cancel the subscription but the website never seems to accept the complete complaint.

  948. Dawn says:

    Got billed on my son’s. Unsolicited text. Verizon took it off. But be careful. The losers are still at it and I can’t find an actual website to complain.

  949. jeff says:

    give these idiots a call and tell them what you think…I DID!!!!..617-673-2400

  950. Janice O says:

    charged 9.99 by Mqube by VERIZON. Verizon was of no help, all they could say is it was a third party charge. I IMMEDIATELY blocked ALL premium messaging from ALL my lines

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