Comments on: m-Qube Inc. Complaints

By: Andrew Barbay

Andrew Barbay — Sat, 05 May 2012 18:24:25 +0000

A 9.99 charge for something I know nothing about. Want it removed,canceled or whatever.

By: Andrew Barbay

Andrew Barbay — Sat, 05 May 2012 18:22:55 +0000

have a 9.99 charge for something I know nothing about. Do not want service of what ever it is.

By: Kjellyman

Kjellyman — Wed, 21 Mar 2012 00:14:22 +0000

Received a 9.99 charge on mt ATT bill. Tried to go to the listed website, but does not exist. http://www.mqube.com

By: Caroline

Caroline — Wed, 07 Mar 2012 05:31:19 +0000

Two of our cell phones in my family started receiving stupid ‘facts’ from 989-52 #. When I finally called AT&T about it, I found we had been billed 9.99/month/phone for a total of $70. AT&T refunded us and put a block on purchases on these phones. BUT I just received another text from the same # so here we go again. ATT says they are collecting info and will be (or already are) in litigation. MBlox and MQube are the companies.

By: Valerie McGill

Valerie McGill — Mon, 05 Mar 2012 00:15:11 +0000

I got charged 9.99 2 months in a row and I dont’ know what it’s for. Got ATT to reverse the charges. I never get ringtones or go to the internet from my phone. Never!

By: Jeanna

Jeanna — Thu, 01 Mar 2012 14:50:30 +0000

My story, so much like others on here. I wz billed w/o authorization. I cant for the life of me understand how this can possibly be legal. I hope this company and all like it get sued to the fullest. Thankfully AT&T refunded me and put a block to all future scams.

By: Ronnina

Ronnina — Sun, 26 Feb 2012 15:49:35 +0000

I am charged $6.99 a month constantly on my boost unlimited service for the past 4 months. I look at my account online and each time its the same charge. I never authorized this Mqube to charge my account and I do not know what the hell this is. I am very upset because every month I call my customer care service, they are unsure of who this is. I want this to stop immediately.

By: Kathy

Kathy — Wed, 15 Feb 2012 00:08:42 +0000

I just had a similar experience, being billed $19.98 on my cell phone for two subscriptions I didn’t sign up for. Mqube.com was listed on the bill. AT&T was great about helping stop the subscription, refunding the amount on my bill and setting up my account with a free subscription blocker to prevent this from happening again. Very happy with AT&T today!

By: Kelley Starr

Kelley Starr — Sat, 11 Feb 2012 06:13:07 +0000

being billed for a service I did not order

By: Jim

Jim — Thu, 09 Feb 2012 16:56:10 +0000

Watch your phone bill, just had a $9.99 cent charge from Mobile Messenger for a ringtone service that I did not authorize. Luckily I caught it the first month and have emailed the PR department to stop and to credit my next bill for the amount. We’ll see what happens.

By: linda

linda — Sat, 04 Feb 2012 19:49:25 +0000

have two charges on daughters cell phone # of 19.98 see all are having same issue how do we get it stopped? no ome seems to have been aBLE TO RESOLVE ISSUE

By: David

David — Thu, 12 Jan 2012 04:55:40 +0000

They are still at it. Received Dec ATT bill with a $9.99 charge for Ringtone/Auction. How do they get away with this crap.

By: Carol

Carol — Wed, 04 Jan 2012 00:18:21 +0000

I had two charges for Nov. and one in Dec. I called AT&T and had them put a charge block on both of the phones. I never answer texts that I do not recognize where it comes from nor to I answer blocked/unknown calls. Check your bills and contact AT&T. They removed the charges.

By: Maureen

Maureen — Thu, 22 Dec 2011 17:58:16 +0000

I was charge $35.45 on my att phone bill for charges I didn’t authorize. Never receive any messages about charging my account.

By: Anita Ahumada

Anita Ahumada — Mon, 19 Dec 2011 23:47:11 +0000

Two days ago I received a text mssge from #514-418-0440 inquiring about an ad on a car. When I replied asking “what car”, I simultaneously received text mssges from the 514 number, and from the 69999. The 514 # said that I’d receive a 4 digit PIN & that I should text it back to them to confirm. The mssge from the 69999 # gave me a PIN & said that I would be charged $9.99 a month by “Flycell” for heavens know what. I haven’t ordered anything from these creeps. There should be an instrument where these jerks are held accountable for their illegal activities.I’m angry and frustrated because these b——s tend to get away with their fraudulent practices. How could I have even thought that responding to a text about an ad for a car would bring me some much anguish and frustration. I’ll see what happens when I get my phone bill.

By: Mary

Mary — Thu, 15 Dec 2011 00:38:03 +0000

Looked at my bill today because I couldn’t understand why it was so much. I was surprized to see a charge from mqueb that I never authorized. I have never heard of this company. I am going to AT & T tomarrow to find out what to do.

By: Jim Rood

Jim Rood — Mon, 21 Nov 2011 14:23:01 +0000

Seeing that i am not alone and when i requested from Sprint to put in writing they have no connection or idea whay this happened they suddenly became NOT SO FRIENDLY. I will be following up with complaints to FCC and diretcly to the Attorney Genrals office in my state

By: sandra conger

sandra conger — Wed, 21 Sep 2011 18:21:57 +0000

i was charged fo a daily hoarascope downloaded at 2 am an i never approved or accpted it an the fone company could not undo the charches cause they say it was a liget charge an i now it isnt

By: brian

brian — Wed, 27 Jul 2011 02:43:30 +0000

I added a line for my mom to use as an emergency phone. Fraudulent charges for text msg alert services for m-qube and solo elite games showed up on the second bill for $9.99/ea. Unfortunately I use paperless billing and the online billing doesn’t show detail of the “Mobile purchases and downloads” section. This section instructs to loook at the bill, which doesn’t exist since it’s paperless. I couldn’t have known what the charges were for until calling customer support. ATT offered to credit only the current and previous month’s charges. Upon pressing them to open a fraud report, they were willing to credit a total of three months back plus the current month, similar to others who posted here. I was able to get direct purchasing blocked as well as blocking all text messaging on this device.

By: Rick Scott

Rick Scott — Sun, 24 Jul 2011 19:34:22 +0000

I am FURIOUS!!! While casually glancing at my ATT bill, I noticed some weird subscriptions for my wife’s phone. I knew she wouldn’t have subscribed to anything, and further investigation revealed this was ongoing from Feb 2011 to now (July 2011). My 10y.o. son who just got a phone, also had these charges for the last 2 months. They were “Best Eco Alert” and “Text Alert”, and varied from $9.99 to $10.81. ATT took some of these off (said they were from this “M-qube”), but said they could only reimburse going back 90 days, while admitting they were a scam and served no purpose (at least not to my unsuspecting wife and son). Unbelievable that this is allowed to continue. Rep said there was an ongoing lawsuit. How can I recover this stolen money?? I will pursue this until they are stopped and punished, and everyone should do the same.