Comments on: Cingular AT&T Wireless | AT&T Mobility Complaints

By: Rekha

Rekha — Tue, 01 May 2012 09:48:48 +0000

I have a iPhone having AT & T network connecting, i would like to unlock my iphone, but it is not displaying firmware and IMEI number on phone, but i have that number with me.

Please provide me the procedure to unlock my iPhone 3GS.

Regards,

By: heather

heather — Fri, 27 Apr 2012 05:15:25 +0000

mblox charge showed up on my bill as a monthly subscription. I did not approve this “subscription” nor to I want it! I’m not pleased!

By: Pamela Rojas

Pamela Rojas — Mon, 16 Apr 2012 18:53:31 +0000

Wow, As I read about the M-Qube comments I feel bad because back in 2007 my husbands line kept having charges for this although he swore he never went on the internet or downloaded anything. I didn’t believe him…shame on me.

By: Renee Simmons

Renee Simmons — Thu, 05 Apr 2012 13:10:04 +0000

I was being charged for ringtone that I didn,t even get and I would like them remove please. Thank you!

By: M Bromel

M Bromel — Tue, 28 Feb 2012 16:50:47 +0000

Just received a bill from ATT about a Bullroare download. Never heard of it before have never downloaded anything and I don’t have a smart phone either. This phone is used strictly for brief communication and not by texting either. Apparently I received $2.40 worth of texting too. I’ve never texted in my life!
This is Bull and it’s not roar either. obviously

By: M Bromel

M Bromel — Tue, 28 Feb 2012 16:47:57 +0000

Jusy received a bill from Bullroare. Never heard of it before and I don’t have a smart phone either. This phone is used strictly for brief communication and not by texting either. Apparently I received $2.40 worth of texting. I’ve never texted in my life!

By: Chris

Chris — Wed, 22 Feb 2012 03:40:58 +0000

I get a detailed bill on my at&t bill, all text and calls are on this bill but there is two pages of other codes, I dont have it with me, I’m not sure what they mean. Could they be messages that I have sent/rec. from my facebook acct??

By: Nakenya

Nakenya — Tue, 21 Feb 2012 03:56:52 +0000

I don’t know how

By: Jody

Jody — Mon, 06 Feb 2012 16:28:42 +0000

Just like those above. Was charged 9.99 to my bill after cancelling “stop” service several times to 82147. Still getting charged and want it STOPPED NOW!! ATT is useless in stopping this and claims they are not involved. Feed up with being ripped off.

By: Julie Quinsay

Julie Quinsay — Thu, 02 Feb 2012 18:54:36 +0000

I have auction/ringtones on my bill that I did not authorize. Short Code: 86463 Type: MT Content Provider: ClickGen fo $9.99

By: Sheila Puryear

Sheila Puryear — Wed, 01 Feb 2012 20:56:19 +0000

I have 3 charges that were on my cell phone that I did not authorize.

By: Gilbert Jensen

Gilbert Jensen — Tue, 31 Jan 2012 23:04:58 +0000

Some how this charge was put on my phone and att did nothing to take it off or offer any help. I don’t know how to down load anything

By: Charles

Charles — Mon, 30 Jan 2012 17:28:19 +0000

Thanks to the customer service rep Kelly who resolved my compliant of unauthorized charges. Also contact AT&T customer service to resolve and forget trying to contact source.

By: Brenda

Brenda — Wed, 25 Jan 2012 21:47:57 +0000

I am so glad I found this site. I too had ‘bullroare’ show on my on bill. I am getting the run around with the gal on the phone. She too is telling me that she is having computer issues and he system is locked up so she keeps putting me on hold. She said she didnt know what bullroare was or how to contact them. Funny that there are other at&t customers who have had this issue. Does at&t not train their people of issues? My company has a call center and we track the issues that are coming in. We have documents that walk the customer service rep thru the issue so it is easier to resolve. I am floored that at&t allows this to happen.

By: Mark Zaverdas

Mark Zaverdas — Tue, 24 Jan 2012 02:50:42 +0000

I send my payments by mail to Att every month at the same date. This month i send my payment and two weeks later, i log on to my att account to see if i am eligable for a phone upgrade and the site said i was past due on my payment. I called my bank to see if the check cleared and they said no, what was strange is if i mailed my bill without the address shown through the window, the post office would have sent it back to me because i always print my return address on the envelope, plus the other checks i sent on the same day had no problem clearing. I think Att has a scam going where they don’t process your bill so they can hit you with late charges. Has anyone else had the same thing happen to them?

By: Michael Schemenauer

Michael Schemenauer — Mon, 16 Jan 2012 17:51:55 +0000

I am getting text on my cell phone from 82147 with messages about ringtones and ideas on everyday living, then it says if you want to unsuscribe reply with-STOP , which I did 3 or 4 times. I think to them stop means go or I know you are getting it. Now I an getting a bill for 9.99 for this service I do not want or signed up for. I want this charge removed immediately.

By: Leah M Shelton

Leah M Shelton — Sun, 08 Jan 2012 13:14:20 +0000

I viewed my bill just like every month and there is a charge for $9.99 from Jamster.com that was never ordered/authorized by me, the account holder. Iwant the charge removed immediately.

By: Ricky Harris

Ricky Harris — Wed, 04 Jan 2012 16:07:48 +0000

I have a charge of $9.99,to BULLROARE,that I did not authorize,I also have a recurring charge from Jumbuck Fast Fliriting that no one can get taken off my bill,it does no good to call because next month its back..

By: Jeff Stark

Jeff Stark — Mon, 26 Dec 2011 05:01:00 +0000

2-3 days ago I called your tech support because I lost my ring tone. All I wanted was help to either download the song back on my phone from my cd I have on my computer. I was on the phone for over 5 hours No exaggeration. I was transferred from one foreign non English speaking person to an English speaking person. About 6 different times. No one could help me. I’d have to once transferred go through the obnoxious recording all 6 times. Finally after 5 hours some inept support agent told me I could maybe get my problem solved if I paid $49.95. How poor is your customer service people. I’m not a patient person. 5 hours for a patient person drive them nuts. It should be an easy answer. I’m disgusted with your service. You ought to be ashamed that such an easy question took over 5 hours and I still didn’t get any help.

By: Karen

Karen — Tue, 13 Dec 2011 01:14:26 +0000

We are being charge $9.99 a month for Mqube $9.9
9 subscrip
tion:Ringt
one/Auctio
n Alert, which was never authorized. I’m trying to go under AT&T Mobile Purchases to cancel, but receive an error message every time.