Comments on: OpenMarket | SimpleWire | Qpass Complaints

By: Ryan

Ryan — Fri, 23 Sep 2011 14:34:54 +0000

I just had a $14.99 charge show up for some lame mobile game show. Based on the dates in the threads, this has been going on for years. Why can’t something be done about this?

By: Bob

Bob — Tue, 08 Mar 2011 21:28:03 +0000

I found a $9.99 charge for “mobile Love alerts” on my bill. Sprint told me I need to send a text mail to decline the service or they will automatically bill. I told sprint I didn’t think that was legal. They gave me credit and got the company (Open Market) to remove me from their list. Open Market’s number is supposedly 877-382-4750.

By: Roxane Permar

Roxane Permar — Fri, 04 Mar 2011 12:11:30 +0000

My elderly mother has been charged $9.99 a month for many months. I had cleared her bill of all unsolicited charges (approximately $70 per month) when I started to manage her finances. She doesn’t use her cell phone anymore, so I didn’t check carefully. Today I discovered $9,99 per month since summer 2010!

By: Heather

Heather — Sat, 19 Feb 2011 07:05:47 +0000

I have just been charged 9.99 for some openmarket. I don’t even know who the heck they are and I never authorized for them at all. I shouldn’t gave to pay for something I never authorized!!!!

By: Robin Griffin

Robin Griffin — Tue, 01 Feb 2011 01:28:43 +0000

I just got my T-mobile bill today. low and behold there is a $9.99 charge on my bill for Open Market. I stumbled across this website while trying to research who the heck Open Market is and why are they charging me this monthly charge that I didn’t authorize. I am getting ready to call T-mobile.

By: Jennifer

Jennifer — Wed, 08 Dec 2010 19:00:31 +0000

You were notified that it was a billable service. The carrier requires the company to do so, however you actually need to read the full message, or if it was a child’s line they needed to tell you.
Premium text are not 3rd party fraud, several sign up for them and enjoy them. Some banks even use the premium messages to notify their customers about account information. What if you wanted one of the services and the carrier blocked you from it? You’d be singing a different tune.

By: jane pfaff

jane pfaff — Sun, 17 Oct 2010 00:52:20 +0000

First of all i donot understand exactly what went on but all i wanted to do was get a FREE ringtone for my phone. My son pays my bill so i really dont want him to have any EXTRA charges. I do not have internet services on MY phone so i couldnt get downloads anyhow. But by the time iirealized what was going on, i had THREE codes. I am thinking my son is going to get charged 3 times and i never got any FREE ringtone.

By: Binod

Binod — Fri, 15 Oct 2010 02:38:24 +0000

I have been getting billed 14.99 a month since at least april 2010, until I finally realised it this month, and had it cancelled now…..this company ought to be shut down

By: rex

rex — Sun, 26 Sep 2010 19:46:07 +0000

I was charged $30 for this month and $20 last month and total $70 for last 4 months. I call T-mobil they just told me to block my son’s text msg service and still charge me. I may have to cancel the whole line.

By: Derek

Derek — Tue, 21 Sep 2010 15:53:21 +0000

I had att put purchase blocks on all my lines…

By: Derek

Derek — Tue, 21 Sep 2010 15:52:04 +0000

I just recently found the OpenMarket $14.99 monthly fee on my AT&T Wireless Bill and as everyone else am wondering where it came from! Open market just processes the charges for companies. My charge was also 14.99 a month and came from playphone.com.

By: Scott Baldwin

Scott Baldwin — Fri, 03 Sep 2010 18:21:56 +0000

I just recently found the OpenMarket $14.99 monthly fee on my AT&T Wireless Bill and as everyone else am wondering where it came from!

By: Capt. Scott McCune

Capt. Scott McCune — Fri, 16 Oct 2009 18:58:22 +0000

I found a charge from Openmarket on my verizon account I never authorized anything…Heck i don’t even know why it showed up to this day!

By: Dan

Dan — Wed, 29 Jul 2009 21:52:34 +0000

If I could sue OpenMarket into the ground I would. Oddly, no one is able to explain just how I got roped into a $14.99 monthly charge from these people. We’ll see if ATT handles it right.

By: Pauline

Pauline — Mon, 27 Jul 2009 20:50:44 +0000

I have a Go Phone from AT&T, so I do not get a monthly bill, but I noticed my minutes kept being used up even though I seldom use the phone. I finally called AT&T , who said I was being billed by a 3rd party company, Open Market Playphone , & the charges would be on-going, unless I put a block on it. Upon further investigation, I discoved they had been billing me $14.99 per mo for 5 months! AT&T asked me if I had entered my number into any website, & @ the time I couldn’t think of any…it had been so long ago.
Then I remembered playing an IQ game on Facebook, that wanted your cell phone number in order to send your results…Boy do I feel Dumb…
They’re probably getting a real kick out of how ‘smart’ alot of us are ! Yes, I played the game, but I wasn’t told it would cost me $14.99 & then keep on billing me for 5 months !…….

By: Tina

Tina — Tue, 07 Jul 2009 22:20:48 +0000

I just opened my phone bill and saw a 9.99 charge from OpenMarket for a subscription for “Too Lazy”. I called AT&T to report it and they credited the charge and stopped the subsciption. HOW IS THIS LEGAL? If AT&T knows about this and has to keep crediting the charges, why can’t they and the other phone companies stop it?

By: Robert

Robert — Sun, 14 Jun 2009 19:41:52 +0000

Same issue. I have an ATT family plan with four lines, one for me, spouse and our two kids. Stared seeing 9.99 charges a couple of months ago on two to the lines. Contacted ATT and learned these were “Premium Subscription Services” from Open Market. ATT cleared two months worth of the charges and the ATT rep told me this is a common occurrance. He said its easy to respond to a text or enter your phone number on a website and get set up on a subscription you don’t want. He put a purchase blocker on each of the 4 lines. But the charges go back more than two months and I may get screwed for those charges. What a farce.

By: Gary

Gary — Wed, 29 Apr 2009 23:00:06 +0000

Total scumbags. Credit to the AT&T phone rep, she wiped out the charges which go back several months. We also had auto-billing on the account and I didn’t follow the charges too closely. We added two lines for girls in the family, specifically instructing the retail counter rep at the AT&T store to block all data services on the lines. They did not, and we were getting billed monthly for ringtones, Open Market and Telenav – what the hell is a 13 year old getting billed 10/month for navigation services for?

In any case, the lines are now blocked and the charges have been reversed. Open Market should be prosecuted ASAP for blatantly fraudulent business practices.

By: Nelson

Nelson — Sat, 18 Apr 2009 22:40:30 +0000

I had a 9.99 charge on my ATT bill. No idea why. It said Open Market. ATT wiped it RIGHT OFF. Open Market seems to be scumbags.

By: Marnie

Marnie — Fri, 17 Apr 2009 15:31:23 +0000

Apparently, my husband entered his cell phone number for “age verification” on a website for game cheats, but when it started asking for additional personal info, he closed the site. Next thing we know, we’re being charged $9.99/month on our AT&T bill for a “subscription”. Thankfully, AT&T was able to give us a full credit for the 3 months of charges and has supposedly put a password protected block on downloads, etc. on our phones. Hopefully we can figure out how to block the text messages from this “company” so we won’t be charged in the future. What a scam!