Comments on: Unauthorized Cell Phone Charges? You’re Not Alone!

By: ronnicquia bennett

ronnicquia bennett — Thu, 26 Apr 2012 01:45:51 +0000

im being over charged for phones i returned an reconnection fee.

By: Patty

Patty — Mon, 02 Apr 2012 03:17:27 +0000

what alerts? I have never gotten any! i can’t even unsubscribe cuz i have no way i know of to access these so called sites.

By: Patty

Patty — Mon, 02 Apr 2012 03:03:43 +0000

I was charged 9.99 on my last bill for the celebrity exp. some porn thing i think. and the other crap ? i watch football once a year if that and i hate family guy why would i have it ? wtf this is on my sprint.

By: Blondi 1210

Blondi 1210 — Fri, 02 Mar 2012 06:04:41 +0000

32028 BibleVerses & 26443 MLBSMS The story is just begining. “Support@premium-customer-care.com / 855-855-(7115) 26443 MLBSMS & (5199) 32028 BibleVerses: Called an canceled (5199), other(7115) stated unknown #; left msg for ret call: Will update if they respond: Both charges from same company showed up on my bill, w/o permission, for a person whom has never sent a text in his life; doesn’t know how and doesn’t want to know. Besides, his phone is a basic flip where to text you have to use the tap method which is tedious for a skilled person and impossible for someone who has never sent a text.” ** If anyone has dealt with this company unsuccessfully plz let me know.

By: Mouth

Mouth — Sat, 22 Oct 2011 05:04:02 +0000

Over two months 3 “premium services” attached themselves to my account for $50. I called Verizon and told them I wanted all $50 back. They said no. I told them if they could not prove I requested the service, I would take them to court. The Verizon rep then proceeded to tell me that on Aug 4th I received a text and that if I pressed anything but S-T-O-P letters on my phone, I authorized the charges. I asked him if it was ethical to charge my 60 year old mom who doesn’t have texting on her phone under these circumstances. He started to explain how I could “unsubscribe”. I explained what a judge was going to do to Verizon for committing text fraud against a 60 year-old blind woman. I told him that if Verizon could allow some strange company to charge me $50, then I could reverse the charges and block them. Verizon gave me my $50 back for 2 months and told me it would never happen again.

By: Andre

Andre — Wed, 14 Sep 2011 14:40:38 +0000

Same story. Alerts sent at 12:18 AM, 2:08 AM and 10:28 PM. All asking to unsubscribe or be charged for something I never applied for. Roarmoble Alerts, WhenTube and Clubstar.

By: LUANN STONE

LUANN STONE — Thu, 18 Aug 2011 22:14:28 +0000

T Mobile slammed more than once, they refuse to reimburse all charges, then reaaply fees the next billing cycle…over it! They require me to verify SS # along with name and address when I inquire on my account, yet allow a 3rd party to steal 10.00 from me monthly. Tmobile steals the 10.00 and hands it to the thieves, after they take their cut.

By: Dianne Clark

Dianne Clark — Thu, 18 Aug 2011 18:47:36 +0000

I have bveen charged $5 a week for a “Your Lovers Name” text message that I did not subscribe to. I have tried to cancell it and it kept coming. I got a text message from a random number beginning with 3 “0″s that confirmed my cancellation and stated thatRogers would be providing a credit. The credit did not happen and I got billed again. I called Rogers and they were useless. They said it was a third party and it was not their responsibility to track down the third party. But somehow they don’t have asny problem collecting the money fo this thord party. I said “I want to know where I signed up to allow Rogers to collect money from me, on behalf of a third party.” I said “If I have another charge on my account, I will be contacting my lawyer. I am sure it will not be difficult to find others who would like to form a group and launch a class action law suit together”

Who is with me????

By: LS

LS — Sun, 07 Aug 2011 22:04:12 +0000

I work for a text messaging company and know it’s very easy for a dishonest person/company to place unauthorized charges on your cell-phone bill. What these people do is get a legitimate premium service approved on the carrier, then all they need is your phone number (and they can get that from anywhere – doesn’t have to be from you) and the abuse can begin.

Carriers get about half of the profit and the rest ( called a ‘payout’ ) goes to the content provider that triggered the charge.

I’d advise everyone to call your cell-phone provider and request a premium block for your account because it’s only a matter of time ’till one of these companies obtains your phone number and starts unauthorized charges

By: Eileen

Eileen — Thu, 04 Aug 2011 00:16:06 +0000

I was just charged $5. twice by the “Love & Crush calculator” thru my Rogers cell phone, third party…I called to have it reversed and I was also given the party line by the sounds of things – Can’t remove it as I approved it thru the phone or online. When I called the # to have it stopped I was told that my cell # was not valid. Asked why I was getting the third party billing – they re-entered the # and found it… What a surprise.. now I’ll wait and see if it’s on next months bill…

By: Virgin no more

Virgin no more — Mon, 11 Jul 2011 23:01:05 +0000

Virgin Mobil, like another said, is just a big scam. I had a small plan and I just paid 20 dollars. all was good. then I decided to switch to a 30 dollar plan, so I added the $30, it didn’t show up so I thought i didn’t top-up right. SO then I click switch plans to the $30 one. Not only can i NOT switch plans, it took 60 bucks! And I still cannot either restart the month or switch plans because my “account balance” is $0.00 and they wont freaking do anything either >=[

By: joel

joel — Fri, 24 Jun 2011 16:54:51 +0000

I cancelled my verizon broadband and one of my cells on 6/23/11. My cell ia still active & verizon says it will stay that way until the end of their billing cycle on 7/19/11 and bill me for service I don’t use.Good luck collecting, verizon.

By: ROBERT EISERT

ROBERT EISERT — Sat, 08 Jan 2011 03:18:17 +0000

I never subscribed to PredictoMobile LLC for any services whatsoever. They are charging my AT&T Mobile account $9.99/month. I am next going to e-mail them to cancel this “service”.

By: Judy

Judy — Sat, 01 Jan 2011 05:21:27 +0000

To Tim Comment #52 THANK YOU, THANK YOU, THANK YOU,I had no idea how to unsubscribe, we have been charged for a year or more, I used you info and it worked

By: Judy

Judy — Sat, 01 Jan 2011 05:15:39 +0000

I have AT&T and noticed I have fraud charges from Cellfish/Cellflirt charging $9.99 monthly and also Mobiletone Portal charging $19.99 monthly. We have also been having overage charges that are outrages! We are going to drop AT&T and probably will not give them one more penny! I am collecting fraud data on these problems that is how I came by this website. Thanks to all of you who posted your similar problems!

By: Tim

Tim — Mon, 13 Dec 2010 17:05:37 +0000

To unsubscribe to any premium text message charges you have already, you will need to obtain the short code for the service. This is normal a short code next to the charge for the service on your bill. The short code is normally five to six numbers long. You have to send the message “STOP” or “CANCEL” to the premium text message provider from the phone that obtained the charge. Once you’ve sent them the text message within five minutes you will receive a message from the premium content provider telling you how much they are going to miss you and that the service has been terminated.
Okay, now you know about prevention and stopping premium text messages. Here’s a few other things you need to know. The likeliness of you receiving a credit for premium text message is very slim. You can ask your cell provider for a credit off of your cell phone bill, but they’re only going to tell you the charge came from a third party and it’s not a charge from them. That’s somewhat true, but most cell providers get a hefty percentage of proceeds from premium text messages charged to you.

By: Geoffrey Bays

Geoffrey Bays — Sun, 22 Aug 2010 16:46:00 +0000

I just got two months of $9.99 thumbplay charges on my Verizon bill and it took three phone calls to get it removed, assuming that it is removed. I sent a text to 48000 saying ‘stop’ and that hopefully stops the issue. This is just plain fraud. I will be working to stop it.

By: Boya

Boya — Sun, 02 May 2010 09:22:38 +0000

Other than the unauthorized text plan they charged me for three years ( mentioned above) , which we never used a single text message on that line for three years.

I also have been receiving unwanted text messages to tell me the only way to stop is to text ‘stop’, I did, but it did not stop~ instead I received more texting back saying “thank you” and other unwanted comments. I still get them sometimes

By: Boya

Boya — Sun, 02 May 2010 09:17:20 +0000

OMG! I called T-Mobile today to add a new line, and realized they have been charging me a text messaging plan $4.99 on my grandfather’s line for THREE YEARS, who doesn’t speaks English and uses the oldest version phone!!!
I was so Furious! that I asked the representative how was it ever possible for my grandfather to get this plan added. She said I must added on the website, I told her I don’t know how to do that .. even at this point! She told me at the beginning that it would be very easy to add the plan, maybe i clicked something without knowing. I told her If I sign up something, I would need to agree on a contract, and I’ve never done that online before, don’t even know how to.. I ask her to go through the process with me online, and in the end realize I could not do that online.
Then she said you must have added the plan on the phone. She told me that anyone can add any plan on their own phone without my ( the person responsible for the billing) knowledge. I could not even see that on the bills!!!!!
I ask her the same to go through the process of adding a plan on the phone with me, and we end up with a dead end as well, the phone said I cannot add such plan from the phone!
I still cannot believe I paid over 150 dollar over the last three years without knowing what it was! It was not shown on the bill, because I can only see the activities on my phone but not anyone else’s line on my family plan!!!
I totally support this class action and I will provide as much information and support as I can! Please email me for more info!

By: Phillip Pham

Phillip Pham — Sat, 24 Apr 2010 01:59:19 +0000

The FPS game, Crossfire, had a way to earn free game money (normally gained by using real money) and it was to do these surveys. I did some and they required cell phone numbers. I was charged $9.99 each site and i was FURIOUS! “Cellfish” and “Media Breakaway” are almost IMPOSSIBLE to contact! I had canceled the other subscriptions but these two in particular just didn’t have any phone numbers and Media Breakaway’s number was totally unreached. Can anybody help me unsubscribe to them? By the way, I do not remember the email addresses that I had entered (which was my fault but there has to be another way to unsubscribe).