Kansas Lawsuit Alleges That Sprint Nextel Charged Customers for Unauthorized Content
If you were charged on your cell phone bill for mobile content services or subscriptions (i.e., ringtones, games, wallpapers, prizes, premium text alerts, etc.) that you never ordered or authorized, tell us your wireless billing story!
–Report Unauthorized Cell Phone Charges–
According to the The Kansas City Star in “Suit alleges Sprint Nextel charged customers for unauthorized content,” Sprint Nextel Corp. is the “latest wireless carrier to be hit with a lawsuit alleging it charged customers for unauthorized ‘mobile content,’ including ringtones, sports scores and weather reports.”
The putative class action lawsuit was filed in Lyon County, Kansas, and then removed to federal court by Sprint. The Kansas City Star reports that the case is one of “several dozen similar class-actions filed across the country against the nation’s largest wireless carriers.”
“It really is the Wild West out there,” according to lead plaintiff’s attorney in the Kansas case, Jay Edelson of KamberEdelson, LLC in Chicago. “You’ve got thousands of very small companies who sell mobile content, and if they have your cell phone number they can start charging you.”
Edelson is reported to have said that about 30 putative class-action lawsuits have been filed nationwide by consumers over unauthorized charges on their cell phone bills.
–Report Unauthorized Cell Phone Charges–
Predicto has been charging my Sprint account with out any authorization and continues to send text messages to my daughters phone.Sprint should not allow this in the first place with out proof of approval from the customer. I want a refund from this company for the bogas charges.
Regards,
Christy Harris
January 22nd, 2009 at 3:15 pm
I have been battling with Sprint/Nextel for over a year about unsolicited, unwanted, SPAM test messages. I eventually filed a complaint with the NC Attorney General’s Office and got positive response from Nextel. I even have a “Block Pay-As-You-Go Messaging” line item on my statement. However, I am still receiving and being charged for unwanted, SPAM text messages! Now I am filing another complaint with the NC Attorney General’s Office. Is there any way for me to get in on the existing class action lawsuit list on this website? Thanks!
February 17th, 2009 at 9:13 am
I have internet access blocked yet every 2-3 months internet usage charges appear on my bill even there has been no internet usage at all. It takes about an hour phone call each time to get them removed. Each time Sprint acts as if the blocking is not part of my account and then “reinstates” the internet blocking feature. I think it is part of their system to include additional charges hoping people will pay them. I think this is illegal and that their billing procedures need to investigated.
April 7th, 2009 at 10:39 am
*** UPDATE***
I recently called Sprint/Nextel AGAIN re: text message and unknown “data services” charges. Long call, was told “IP Provisioning enabled on 2 of 4 of my phones”. Finally got $50 credit, $75 reversal and 300 free texts/month for each of 4 phones. We’ll see how this works…
April 7th, 2009 at 12:29 pm
I am receiving ringtone, calltone, and screen saver chargers on my bill for the past 3 months. Sprint refuses to remove the charges, and also accusing me of authorizing the charges on my phone. Is there a current lawsuit going on with sprint? What should the next steps be to get this matter resolved?
April 13th, 2009 at 10:15 am