Comments on: AT&T Class Action Settlement Of Lawsuit Over Unauthorized Third Party Cell Phone Bill Charges http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/?utm_source=rss&utm_medium=rss&utm_campaign=att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges Unauthorized Cell Phone Bill Charges? Unsolicited SMS Text Message Spam? Share Your Experiences | Tell Your Story! Wed, 16 May 2012 02:06:28 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Farnaz Wallace http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-80180 Farnaz Wallace Fri, 12 Aug 2011 17:30:00 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-80180 I have been a loyal customer for AT&T for over 20 years. I have been on an auto payment with them and haven't been reviewing my online bills in details - until a few days ago where I got a third party text saying to text "STOP" to stop the subscription. That triggered me to review all my online bills to see if there were charges. And yes, I have been charged $30-$40 a month without my approval or consent. AT&T's response? You should've looked at your bill every month. In other words, any third party can invade my privacy and charge to my AT&T account without my consent and approval, unless I review my bills every month and catch them. I am outraged. AT&T would not agree to refund me beyond 3 months, and when I told them they could loose a loyal 20+ yr customer and it would take them much more money to regain me, they didn't care and asked if I want to cancel? Unbelievable.... How can a third party charge to my AT&T account without my consent and approval? I have been a loyal customer for AT&T for over 20 years. I have been on an auto payment with them and haven’t been reviewing my online bills in details – until a few days ago where I got a third party text saying to text “STOP” to stop the subscription. That triggered me to review all my online bills to see if there were charges. And yes, I have been charged $30-$40 a month without my approval or consent. AT&T’s response? You should’ve looked at your bill every month. In other words, any third party can invade my privacy and charge to my AT&T account without my consent and approval, unless I review my bills every month and catch them. I am outraged. AT&T would not agree to refund me beyond 3 months, and when I told them they could loose a loyal 20+ yr customer and it would take them much more money to regain me, they didn’t care and asked if I want to cancel? Unbelievable…. How can a third party charge to my AT&T account without my consent and approval?

]]> By: Annette Fashelle http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-70286 Annette Fashelle Mon, 07 Mar 2011 13:53:35 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-70286 FRAUDULENT CHARGES THROUGH T-MOBILE BUT NOT BY T-MOBILE For months, T-Mobile was charging me outrageous amounts. I didn’t know about it because they kept sending my statements to the wrong address. (You’d think the people at the wrong address would have sent it back to T-Mobile, but they didn’t). And, when my bank statements came in, I didn’t look at them because there was a family emergency which lasted for months – the largest amount of time from January 2010 until October 2010. Today, after finally gaining access to one of the T-Mobile phone numbers (the phone just usually rings, and rings, and rings, with nobody ever answering it) I got to an automated entity that said I now owe T-Mobile $115.00. WHAT! I finally ran to their store – without benefit of shower, make up, nor dentures. When I got there, they gave me a chair to sit on because I was shaking so much from rage. I had to be sure not to take my rage out on the very people who were trying to help me – the staff. I found out that every month I’ve been charged about $100.00 too much due to the fraud! And this is the fraud: Openmarket 654654 Predicto $ 9.99 Openmarket 59187 Standard Message $ 9.99 Motricity 90881LobbyAirts 8883879993 $ 9.99 Mobile Messenge 72449mindquiz 8004166129 $ 9.99 Mobile Messenge 88922txtairts 8004166129 $ 9.99 Mobile Messenge 77899 Call (877) 3-SENDME $ 9.99 Mobile Messenge 82561 82561 Download 877- $ 9.99 Mobile Messenge 25692 MindQuiz 8777071775 $ 9.99 TOTAL CHARGES $79.92 That’s almost $80.00 every month. Had these charges not been applied to my T-Mobile bill, I wouldn’t have had hundreds of dollars of overdrafts, each of which cost $20.00 PLUS the amount of the bill itself. I would not have run into so many financial difficulties! ALL my banking problems would have been non-existent! These charges have done so much damage that it is now imperative that I cancel my present bank account and start a new one. It is also imperative that I contact Consumer Cellular, the cellular company that I changed to because of T-Mobile’s charges, and request an immediate cancellation of my present phone number, and an immediate designation of a new number. These charges were applied to my account WITHOUT MY EVER RECEIVING them. These scum-of-the-earth companies who sent me all these text messages (which I never opened), should be made to pay back every dollar they swindled out of me. I have never texted anyone because 1) I don’t see the purpose of this thing, 2) I don’t know how, 3) I’ll be 70 years old this year and I don’t plan on learning all this high tech stuff. Mostly, it’s useless to me. I’m still living in the 1950’s, and it’s easy for these undercurrent companies to pull the wool over my eyes. And, speaking of eyes, I’m blind in one of them. So, you can bet your bottom dollar I’m not going to take up texting! The lovely young lady who served me at T-Mobile today (Tracey) tried her utmost best to try to get all these charges deleted from my T-Mobile account, but since I cancelled T-Mobile, her supervisor could not help me. Had I still been a customer, she could have erased the latest month – NOT any other month. But, that would be useless because this month (the month of March) shows that I owe them $115.00. That would be saving very little. This report is being given to: Better Business Bureau Consumers’ Protection Advocacy Consumer Cellular T-Mobile’s head office. My bank And anyone else that I haven’t thought of at time of writing this report. FRAUDULENT CHARGES
THROUGH T-MOBILE
BUT NOT BY T-MOBILE

For months, T-Mobile was charging me outrageous amounts. I didn’t know about it because they kept sending my statements to the wrong address. (You’d think the people at the wrong address would have sent it back to T-Mobile, but they didn’t). And, when my bank statements came in, I didn’t look at them because there was a family emergency which lasted for months – the largest amount of time from January 2010 until October 2010.

Today, after finally gaining access to one of the T-Mobile phone numbers (the phone just usually rings, and rings, and rings, with nobody ever answering it) I got to an automated entity that said I now owe T-Mobile $115.00. WHAT!

I finally ran to their store – without benefit of shower, make up, nor dentures. When I got there, they gave me a chair to sit on because I was shaking so much from rage. I had to be sure not to take my rage out on the very people who were trying to help me – the staff.

I found out that every month I’ve been charged about $100.00 too much due to the fraud! And this is the fraud:

Openmarket 654654 Predicto $ 9.99
Openmarket 59187 Standard Message $ 9.99
Motricity 90881LobbyAirts 8883879993 $ 9.99
Mobile Messenge 72449mindquiz 8004166129 $ 9.99
Mobile Messenge 88922txtairts 8004166129 $ 9.99
Mobile Messenge 77899 Call (877) 3-SENDME $ 9.99
Mobile Messenge 82561 82561 Download 877- $ 9.99
Mobile Messenge 25692 MindQuiz 8777071775 $ 9.99

TOTAL CHARGES $79.92

That’s almost $80.00 every month. Had these charges not been applied to my T-Mobile bill, I wouldn’t have had hundreds of dollars of overdrafts, each of which cost $20.00 PLUS the amount of the bill itself. I would not have run into so many financial difficulties! ALL my banking problems would have been non-existent!

These charges have done so much damage that it is now imperative that I cancel my present bank account and start a new one. It is also imperative that I contact Consumer Cellular, the cellular company that I changed to because of T-Mobile’s charges, and request an immediate cancellation of my present phone number, and an immediate designation of a new number.

These charges were applied to my account WITHOUT MY EVER RECEIVING them. These scum-of-the-earth companies who sent me all these text messages (which I never opened), should be made to pay back every dollar they swindled out of me.

I have never texted anyone because 1) I don’t see the purpose of this thing, 2) I don’t know how, 3) I’ll be 70 years old this year and I don’t plan on learning all this high tech stuff. Mostly, it’s useless to me. I’m still living in the 1950’s, and it’s easy for these undercurrent companies to pull the wool over my eyes. And, speaking of eyes, I’m blind in one of them. So, you can bet your bottom dollar I’m not going to take up texting!

The lovely young lady who served me at T-Mobile today (Tracey) tried her utmost best to try to get all these charges deleted from my T-Mobile account, but since I cancelled T-Mobile, her supervisor could not help me. Had I still been a customer, she could have erased the latest month – NOT any other month. But, that would be useless because this month (the month of March) shows that I owe them $115.00. That would be saving very little.

This report is being given to:

Better Business Bureau

Consumers’ Protection Advocacy

Consumer Cellular

T-Mobile’s head office.

My bank

And anyone else that I haven’t thought of at time of writing this report.

]]> By: Alex Wong http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-63460 Alex Wong Fri, 29 Oct 2010 13:56:09 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-63460 We just realized that we have been charged an unknown subscription for more than a year (we can only go back one year on the statements)! We called AT&T and was told that they are not responsible nor they know who charged us. They can only adjust 3 months of credit to our account. We told them that we were not aware our phone account can be charged by others. They answered that they knew that, and that is why they send us the bill so we can check it! My wife was furious, partly because she did not check the bill close enough! We just realized that we have been charged an unknown subscription for more than a year (we can only go back one year on the statements)! We called AT&T and was told that they are not responsible nor they know who charged us. They can only adjust 3 months of credit to our account. We told them that we were not aware our phone account can be charged by others. They answered that they knew that, and that is why they send us the bill so we can check it! My wife was furious, partly because she did not check the bill close enough!

]]> By: Robin Thibou http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-61114 Robin Thibou Wed, 11 Aug 2010 19:51:59 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-61114 I have just been told by AT&T that I have been paying for this 3rd party bill for several months now and didn't know what it was for til today. How can I find out more information. today is August 11, 2010 Help I have just been told by AT&T that I have been paying for this 3rd party bill for several months now and didn’t know what it was for til today. How can I find out more information. today is August 11, 2010 Help

]]> By: B Gatlin http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-59584 B Gatlin Sat, 01 May 2010 17:29:18 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-59584 We have multiple cell phone numbers and have had charges even on the ones that have no internet or media access. How can you downloud something when you cannot even access it? Calling AT&T for a refund today. We have multiple cell phone numbers and have had charges even on the ones that have no internet or media access. How can you downloud something when you cannot even access it? Calling AT&T for a refund today.

]]> By: Laura & Michael Hruby http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-59473 Laura & Michael Hruby Mon, 26 Apr 2010 20:13:33 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-59473 we have been charged for websites that we have not subscribed too. We have a block on our internet and you cant even connect but we still get charges from AT&T!! This is bull! we have been charged for websites that we have not subscribed too. We have a block on our internet and you cant even connect but we still get charges from AT&T!! This is bull!

]]> By: John Meehan http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-56284 John Meehan Mon, 14 Sep 2009 16:47:11 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-56284 MQube bogus charges via ATT-Mobility are akin to the 900 phone scam operated by inmates at the Harris County Jail, Houston, Texas. ATT has to be prodded to correct the situation. After navigating through the ridiculous web site for hours and visiting their local marketing site, they finally removed a bogus charge from my August bill; however, there was no follow-up. I had to go through a similar procedure to correct my September bill. I carry a cell phone because friends and associates expect me to be available, but it is not the center of my universe. I pay a premium price for that simple privilige. I seldom use it. Now I cannot even purchase a suitable battery at the ATT-Mobility Store or from the vendor Nokia. MQube bogus charges via ATT-Mobility are akin to the 900 phone scam operated by inmates at the Harris County Jail, Houston, Texas. ATT has to be prodded to correct the situation. After navigating through the ridiculous web site for hours and visiting their local marketing site, they finally removed a bogus charge from my August bill; however, there was no follow-up. I had to go through a similar procedure to correct my September bill. I carry a cell phone because friends and associates expect me to be available, but it is not the center of my universe. I pay a premium price for that simple privilige. I seldom use it. Now I cannot even purchase a suitable battery at the ATT-Mobility Store or from the vendor Nokia.

]]> By: Audrey Beeson http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-54291 Audrey Beeson Sat, 23 May 2009 20:35:11 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-54291 I have been charged 59.94 for the last 3 months for these ridiculous charges. Even after contacting ATT to remove these charges and putting blocks on them I am still receiving them. I told ATT that if it happens again, they will no longer have me as a customer after 12 years of service. Today, the customer service rep at ATT just removed my entire bill for the inconvenience. Let's just see if that holds true. I see that I'm not the only one who has been complaining and I see that there are several states having class action lawsuits against the cell providers and the spammers such as M-Cube, Predicto, Open Market etc. I hope that they really get this resolved because I'm tired of spending an hour or more on the phone with ATT to get this crap removed. Thanks for letting me vent :D I have been charged 59.94 for the last 3 months for these ridiculous charges. Even after contacting ATT to remove these charges and putting blocks on them I am still receiving them. I told ATT that if it happens again, they will no longer have me as a customer after 12 years of service. Today, the customer service rep at ATT just removed my entire bill for the inconvenience. Let’s just see if that holds true. I see that I’m not the only one who has been complaining and I see that there are several states having class action lawsuits against the cell providers and the spammers such as M-Cube, Predicto, Open Market etc. I hope that they really get this resolved because I’m tired of spending an hour or more on the phone with ATT to get this crap removed. Thanks for letting me vent :D

]]> By: R. Ignacio http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-51511 R. Ignacio Sat, 31 Jan 2009 16:19:59 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-51511 Just saw on my AT&T phone bill a $9.99 charge from m-qube inc. I never downloaded anything with my subscription with AT&T, who are these evils? SPoke to AT&T as well minutes ago and of course they're clueless on how did I ended up getting charged for something i have not even done! I've sent the STOP txt mssg to 77899 and they txt me back that I do not have subscription with them? how weird.... Just saw on my AT&T phone bill a $9.99 charge from m-qube inc. I never downloaded anything with my subscription with AT&T, who are these evils? SPoke to AT&T as well minutes ago and of course they’re clueless on how did I ended up getting charged for something i have not even done! I’ve sent the STOP txt mssg to 77899 and they txt me back that I do not have subscription with them? how weird….

]]> By: C White http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-51296 C White Mon, 19 Jan 2009 22:20:50 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-51296 I have a $9.99 charge on my AT&T cell phone bill from m-Qube Inc. I started receiving these factoid text messages and am not quite sure how this happened, possibly from downloading a ring tone. I called AT&T who is have this charge removed. The also suggested the purchase block feature on my phone, which I have done to try and prevent future unwarranted charges. I have a $9.99 charge on my AT&T cell phone bill from m-Qube Inc. I started receiving these factoid text messages and am not quite sure how this happened, possibly from downloading a ring tone. I called AT&T who is have this charge removed. The also suggested the purchase block feature on my phone, which I have done to try and prevent future unwarranted charges.

]]> By: Eileen Keller http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-51295 Eileen Keller Mon, 19 Jan 2009 21:39:46 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-51295 I recently have been charged up to $35 a month for 3 months from m-cube, Predicto and OpenMarket. I never authorized this service. I recently have been charged up to $35 a month for 3 months from m-cube, Predicto and OpenMarket. I never authorized this service.

]]> By: Mitzi Reano http://classactionconnect.com/cell_phone_issues/2008/06/05/att-class-action-settlement-of-lawsuit-over-unauthorized-third-party-cell-phone-bill-charges/comment-page-1/#comment-48886 Mitzi Reano Mon, 22 Sep 2008 15:37:25 +0000 http://classactionconnect.com/cell_phone_issues/?p=69#comment-48886 I just received my AT&T cell phone bill and have two charges of $9.99 each. One for Open Market for "Predicto" and the other for newmotion for GaterArcade. Neither of these were authorized by me. I am calling AT&T and having these charges removed. How unethical! I just received my AT&T cell phone bill and have two charges of $9.99 each. One for Open Market for “Predicto” and the other for newmotion for GaterArcade. Neither of these were authorized by me. I am calling AT&T and having these charges removed. How unethical!

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