Cell Phone Bill Complaints

In an unprecedented ruling, the Court of Appeals for the Ninth Circuit announced that publishing giant Simon & Schuster could be on the hook for as much as $90 million for sending unwanted text messages to tens of thousands of people.  The unanimous decision, which was announced on Friday, held that text messages were under [...]

If you were charged on your cell phone bill for mobile content services or subscriptions (i.e., ringtones, games, wallpapers, prizes, premium text alerts, etc.) that you never ordered or authorized, tell us your wireless billing story! –Report Unauthorized Cell Phone Charges– According to the The Kansas City Star in “Suit alleges Sprint Nextel charged customers [...]

Were you charged on your wireless cell phone bill for mobile content subscriptions or services (i.e., ringtones, games, joke a day messages, premium text messaging services, SMS text alerts, horoscopes, etc.) that you never authorized, ordered nor wanted (nor ever received)? If you were, you are definitely not alone. Thousands of cell phone subscribers have [...]

Rocket at The Dragon Tail  blog wrote an article entitled “Soul Mate Scam” few months ago that he calls the “scam of the century.”  A lot of people responded to his post with comments regarding similiar experiences they had. You ought to check it out… Share and Enjoy:

Sharyl Attkisson, an investigative correspondent for CBS News, in “Ringing Up Big Charges For “Free” Tones: Charges For Unordered, Unwanted Services Popping Up On Cell Phone Bills — And They Can Be Tough To Stop” examined how replying to a text message or even browsing a Web site can unleash a flury of phone-bill charges [...]

If you were charged on your wireless cell phone bill for polyphonic ringtones, monophonic ringtones, or realtone (i.e., truetone) ringtones that you never authorized, tell us your story! –Report Unauthorized Cell Phone Ringtone Charges– Why Am I Being Charged For Ringtones I Never Ordered? If you don’t know why ringtone charges are on your cell phone [...]

A quest blogger at Lipsticking.com writes in Technology Tattletale: Cingular/AT&T that two winters ago, she was asked to teach an evening technology class in Peekskill when she “started getting text message spam. Text messages cost to receive. So, each time I would get spammed via text for Viagra, breast enhancements and local sex partners, I would have [...]

Bob Sullivan, who writes for MSNBC’s The Red Tape, has been speaking out lately about issues affecting consumers in the cellular telephone industry, including unauthorized charges and text message spam. His latest piece says about text spam “They are unwanted messages on what might be an unwanted service, but you may get stuck paying for [...]

A cell phone user at Solsie.com complains about her latest bill from Sprint: “In my latest bill from Sprint, I found a charge of $9.99 monthly of premium service (ringtones, etc..). I placed a call to Sprint representative and learned the charges came from Dadamobile.com, which is a provider of ringtones and other cell phone [...]

A Metroblogging Los Angeles California blogger shares her story and asks “Class Action Lawsuit?” “So I’m sitting here at my desk and my phone plays its “you have a text message” tune. Three times. Not being a teenaged girl, you might imagine the number of text messages I get is pretty low, so this is [...]

A Future Of Me blogged about his experience with Cingular, Mqube and Blinko: “I never subscribed to Blinko yet was receiving text messages that were costing me money. I have never heard of MQube until I read the name on the bill. No-one has had the opportunity to use my phone. Yet, as per the [...]

Annys Shin, author of Washintonpost.com’s The Checkout wrote last year about numerous emails she had received from consumers complaining about unwanted charges on cell phone bills.  Shin wrote that she had “never received so many complaints about a single business practice in my more than eight years as a consumer reporter.” Bottom line:  you are [...]

A 13 step guide to disputing your cell phone bill with your carrier: http://www.wikihow.com/Dispute-Your-Cell-Phone-Bill Share and Enjoy:

Fight Against Evil writes: “It’s the new way of stealing money from people. Unwillingly sign them up for a phone “service” like ring tones or the ability to receive spam text messages. For some things, all it takes is the cell phone number, and they can spam you. I only found out about this because [...]

Home User Security reports on Blinko and Jamster. According to it, “premium rate text” services offered via an SMS short code can get you “soaked on your next phone bill, or better yet, soak someone else’s phone bill.” According to Home User Security “To be in business all you need is a short code and [...]

8-bit Overload reported earlier this year about Cingular and mQube: “To preface my rant, i was looking at my cingular bill yesterday, and waaaaay at the bottom of my bill, i notice three separate $9.99 charges. These charges, supposedly from a company called mQube, were some sort of subscription service for ringtones. Now, I dont [...]

According to James O’Brien at BostonNOW: “The Florida Attorney General’s Office has launched an investigation into a Watertown-based cell phone company after receiving complaints that customers were being charged for services they didn’t use. Attorney General Bill McCollum’s office said it has received 20 complaints from cell phone users who found charges from VeriSign subsidiary [...]

Serge The Concierge reports on his blog about AT&T, m-Qube Inc and VeriSign: “When we get a bill that run a few pages long, we tend to check the main numbers and not the details unless there is a big change from month to month. It happened to me with my Cell Phone bill until [...]