If you have received charges on your wireless cellular phone bill from third-party mobile content providers for mobile content (i.e., for ringtones, premium text messaging services, ring tones, joke a day programs, wallpaper, screensavers, text alerts, etc.) that you never authorized mobile content providers to bill you for, tell us your story.
This entry was posted on Sunday, August 19th, 2007 at 9:50 pm and is filed under Content Provider Complaints. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. By using this blog, you agree to the Terms and Conditions. Under the Terms and Conditions, you agree and understand that your use of this blog does not create an attorney-client relationship, and that the contents of the blog does not constitute legal advice. This blog should not be used as a substitute for competent legal advice from a licensed attorney in your state. Note: We DO NOT send SMS text messages or charge you for third-party mobile content services. We have simply created a forum for consumers like you to share your cell phone billing issues with others. If you were charged on your cellular phone bill for mobile content services (i.e., ringtones, text alerts, games, etc.) you never order or authorized, you may also contact an attorney at www.ClassActionConnect.com.
I got my cell phone bill and there were 4 text messages from mobile messenger at $5.99 each, which is a total of $23.96. i am not responsible for text messages that i never signed up for. i demand you re-imburse me my $23.96 or i will file a law suite
August 30th, 2007 at 12:01 am
Pop up that asked if I wanted to know the name of my “perfect lover”. I did click yes and after receiving the initial answer, I started receiving daily horoscopes - something I did not prescribe to. Now I found out I am being charged about $1.10 a horoscope. I have contacted my cell company and they have given me contact information that has not been useful with trying to contact them.
October 13th, 2007 at 4:46 pm
I have been with sprint for well over 2 years. There have been several billing errors on several different monthly bills. The current bill is approx. $116.00 over what it should be. I spent 1 1/2 hours on the phone with several customer service reps last night. I spent 1/2 hour in the local sprint store today. I have notes from last night. The service reps were ill trained, rude and lying to me. They ended up accusing me of lying and stealing your services, said services I did not even know existed nor do I know how to access them. I have no children and my phone is always in my possession, no one else can get to my phone except my wife who occasionally uses it at my request when I’m driving us somewhere together. They forced me to activate a Sprint.com account which neither they or I could then access. They then gave me a ” ONE TIME ” credit on my bill and said they blocked features on my account so ” YOU WILL NO BE ABLE TO DO THIS TO SPRINT AGAIN ” in their words. I did not “DO” anything to Sprint and with the conclusion of this email, I now have over 2 1/2 hours and $7 in gasoline in this matter.
I want to speak with someone at the main offices. My bill is due on the 9th. and I will not pay it till I speak with someone in power. If you report me late on my bill and it affects my excellent credit rating, there will be legal action taken.
If necessary, I will contact the Better Business Bureau, the FCC, the Public Utilities Commission and, my Lawyer. I will then contact the local and state newspapers and consumer action people. This has become an issue of honor, honesty and, ethics.
I would appreciate someone with authority contacting me ASAP.
John Stevens
January 6th, 2008 at 4:18 am
I will be paying for not using the fum mobile downloads @ all, please call before to sms to customers whether they required download or whatever ringtones you provide. I will not pay the bills paying for what I have not subscribed.
January 28th, 2008 at 4:54 am
wtf i got a text at random and i want it to stop. it texted back and it said that the shortcode was not in our system? i dont care just shut the fuck up!! the text come early in the morning!!
February 17th, 2008 at 5:59 pm
I hate sprint!!! This morning i woke up with out phone service- After being hung up on by 3 non english speaking reps- i spoke a rep that told me they disconnected my service because they pro rated charges on my account ( Which i was completly un aware of - and wasnt told to me by the rep when i upgraded)- So insted i get stuck with paying two bills! Make a note- if you ever change your plan, do it on the fourteenth. Needless to say- i am so livid- I have also had mysterious callsto cuba and jamaica. Come on Sprint! Stop ripping off your customers- I cant wait till my contract is up.
June 9th, 2008 at 11:45 am