If you have received charges on your wireless cellular phone bill for mobile content (i.e., for ringtones, premium text messaging services, ring tones, joke a day programs, wallpaper, screensavers, text alerts, etc.) that you never authorized from your wireless carrier, aggregator or content provider, tell us your story.
–Report Unauthorized Cell Phone Charges–
This entry was posted on Thursday, August 16th, 2007 at 5:10 pm and is filed under General Cell Phone Complaints. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. By using this blog, you agree to the Terms and Conditions. Under the Terms and Conditions, you agree and understand that your use of this blog does not create an attorney-client relationship, and that the contents of the blog does not constitute legal advice. This blog should not be used as a substitute for competent legal advice from a licensed attorney in your state. Note: We DO NOT send SMS text messages or charge you for third-party mobile content services. We have simply created a forum for consumers like you to share your cell phone billing issues with others. If you were charged on your cellular phone bill for mobile content services (i.e., ringtones, text alerts, games, etc.) you never order or authorized, you may also contact an attorney at www.ClassActionConnect.com.
My cell company is Sun COm and I have been billed for unauthorized charges for ringtones and wallpaper. I do not know how they can bill me from Bilco and I never authorized this. I am soooo fed up and dont know what to do. Two months in a row. I have contacted them by email, no response. I am sending a registed letter and contacting the FCC and BBB and the atorney generals office.
September 27th, 2007 at 9:39 pm
I do not want any of your service and I want these text messages Stopped immediately on my cellular phone. You people are a rip off
December 22nd, 2007 at 10:53 pm
my father, ricky started receiving text messages and due to him being older and disable; he would receive them. they sent them everyday for a week untill we noticed it was a scam after he got his bill. the alltel rep would not help by removing the charges; instead she aggreed to call the CSW co. and have them stopped(she refused to give me the # to call myself)needless to say he still gets them EVERYDAY but knows not to accept. this needs to be STOPPED!!!!u would think this type of thing is illegal.
January 24th, 2008 at 11:57 pm
ido not want any of your service and i want these text message stopped immediately on my cell phone. i don’t pay unauthorized charges.
February 15th, 2008 at 8:32 pm
I am being charged uneccesarily for txt alerts from this company when i have already txt stop.
February 24th, 2008 at 10:48 am
i want to know who is calling me from private
March 8th, 2008 at 8:24 am
I am Chinese-American. I do not speak great english but try. I called Sprint 30 days before contract was over as I was switching companies. They either did not understand me, or took advantage of me. I told them I wanted to let them know I will be not coming back and in 30 days my contract was over so instead of continuing the contract, I was being dilligent and notifying them as I wanted to keep the same phone numbers. They cancelled me right there, but I did not know it, until I got my bill in the mail for $800 for early termination fees, for 8 lines at $100.00 each. Any law to back me up? PS: My American friend is writing this for me so there is no confusion.
I am 3 way calling with her so they cannot pull it over me again. PLS Help me asap. In 7 days it goes to collections.
Xie Xie (Thankyou in Chineses, say shay shay)
March 20th, 2008 at 12:14 pm
I don’t know why I am getting these stupid jokes for and being charged. I didn’t agree to any of this “stop” sending these to me.
March 23rd, 2008 at 6:13 pm
i am billed $39.94 this month that my company has asked that i pay. it is for charges from 71769 Csw jokes/horoscope and 69999_Txclub_Alerts.
i have not agreed to either of these. could you please help me stop this. my cell# 850-694-4494.Thank you.
June 17th, 2008 at 2:00 pm
I called Sunny Singh, a tmobile agent to get a connection on 19th June, 2008. He told me that it is a 6 months contract with 600 minutes as any time minutes.It is an individual postpaid plan and the activation fee and the cell phone fee will be waived off upon receipt of my first bill. And addition of 6.99 dollar will make tmobile calles free. He asked me my first,last name, dob, visa type,card no and cvc no and asked me to send scanned visa copy. Friday he gave me some invalid tracking number.They have deducted USD 56.25 from my bank a/c and have not sent any thing. On monday when I asked them about the status, they were very rude while talking and they told me that they will call me back shortly.I have neither received any call back from them nor any replay to my email.
I became fedup and called them again in the morning when I came to know that on thursady night, suddenly tmobile changed the policy and hence they stopped shipping though they deducted the money and have not informed me anything about it. I called tmobile agent Megan with ID 1048942 at the number 18777278778 addressing this issue and she gave me a complian no 0721583. She tried as well to call Sunny and he was not speaking properly to us and moreover asked not to call him back again. When I wanted my money back, he told it will be done in 48 hours.But I am apprehending that the same thing will again happen where they will only say that they will refund the money, but they will not do that actually.Please help me to get my money back.I am terribly upset regarding this.
June 24th, 2008 at 2:10 pm
I CAN’T EVEN PAY MY CELL BILL ON LINE! BUT YOU CAN CHARGE ME! WHAT’S UP WITH THAT CRAP!!! GET THE $19.95 OFF MY BILL!
July 18th, 2008 at 4:13 pm
unwanted calls
August 4th, 2008 at 12:58 pm
We have been sprint customers for over 10 years with minimal problems over the years. I even did an article with the NY Times about Sprint’s hidden fees. We recently purchased a new phone for one of my 3 daughters and when they set it up, everything went wrong. I started getting bills in excess of $500.00 to $900.00. They still have not fixed it. Now, 2 of my daughters wanted out of the service, they could not stand the service any longer. Now sprint is charging me $200.00 per phone, I know there is a class action suit and a Judge has declared this illegal. What is my recourse on having them reverse the fees? I tried once and they still won’t do it saying that because we signed the contract prior to the law we are still responsible to pay it? I am almost willing to shut all 5 of my phones off if I have to to get them to change their fees? Can you help?
September 6th, 2008 at 7:53 pm
I saw this as an ad on Facebook - “Secret Admirer”. Verizon removed this for me. It is a scam ad that appears on Facebook and probably many other sites as well.
September 24th, 2008 at 6:58 pm
STOP FUCKIN TEXTING ME U STUIPED FUCK
October 4th, 2008 at 5:32 pm
I DID NOT SUB TO NOTHIN STOP TEXTING ME
October 4th, 2008 at 5:36 pm
Who the hell are you? How dare you charge me for a service I did not request? I demand a refund immediately and will be calling the police to investigate you. This is fraud!
October 29th, 2008 at 9:49 am