If you have received charges on your wireless cellular phone bill from Verizon for mobile content (i.e., for ringtones, premium text messaging services, ring tones, joke a day programs, wallpaper, screensavers, text alerts, etc.) that you never authorized Verizon to bill you for, tell us your story.
–Report Unauthorized Verizon Wireless Cell Phone Charges–
This entry was posted on Thursday, August 16th, 2007 at 4:46 pm and is filed under Verizon Complaints. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. By using this blog, you agree to the Terms and Conditions. Under the Terms and Conditions, you agree and understand that your use of this blog does not create an attorney-client relationship, and that the contents of the blog does not constitute legal advice. This blog should not be used as a substitute for competent legal advice from a licensed attorney in your state. Note: We DO NOT send SMS text messages or charge you for third-party mobile content services. We have simply created a forum for consumers like you to share your cell phone billing issues with others. If you were charged on your cellular phone bill for mobile content services (i.e., ringtones, text alerts, games, etc.) you never order or authorized, you may also contact an attorney at www.ClassActionConnect.com.
leting a minor run uplarge bills without checking for age, credit card or someother form of ID
August 31st, 2007 at 5:42 pm
they said free music download but took all my prepaid money from myaccount
September 4th, 2007 at 9:33 pm
received a 19.99 charge on my verizon bill for a subscrtion for “special text messaging” turned out to be a ringtone purchase that verizon states was not purchased through verizon but appeared on my verizon bill?!!!?
September 5th, 2007 at 11:15 am
My daughter had this charge and she and I had a huge fight and she told me she never asked for this service and I believe her. Please refund my money of $19.99.
September 6th, 2007 at 8:52 pm
I have NO idea how I got started on this 75557 text but, how in the hell do I get it off my bill????
September 9th, 2007 at 11:10 pm
Please stop texting me…Its charging my bill a lot of money for nothing!!!! Stop it!!!!
September 10th, 2007 at 8:41 pm
charged 19.99 on cell phone that we never authorized to a minor!!!!
September 10th, 2007 at 10:29 pm
Got a billing on one of our phones for a “75557″ item. It was a $19.99 charge. Verizon customer service stated it was on their bill, we had to pay it,but was not their problem. Interesting that a third party can bill through Verizon and you seem to have no recourse. Some thing happened on one of our other numbers for ring tones for $9.99. Same response from Verizon.
September 13th, 2007 at 1:28 am
Did not sign up. Do not want it. Stop it.
September 13th, 2007 at 2:49 pm
Please stop sending these annoying texts and stop charging it to my bill.
September 13th, 2007 at 2:57 pm
please stop sending on my cell.
September 15th, 2007 at 12:01 am
Stop sending this stuff to kids who are 10 years old and 14 years old you have caused huge arguments in our house this weekend. My daughter and son had no idea they even opened it up. They have been punished all weekend for no reason at all. Verizon needs to know the age of people using the phones.
September 16th, 2007 at 7:20 pm
I have know idea what I am being charged for and will have service turned off if it does not stop asap.
September 17th, 2007 at 5:27 pm
This people from Ringaza are a scam and start charging you via your cell phone bill without any permission to do so. Please make sure my bill does no reflect any charges from them. Thank you.
September 19th, 2007 at 11:58 pm
There were 2 charges for 19.99 on my daughters phone bill. I went to the site and it advertises a complimentary ring tone. Then they charge you $20 give me a break. The FCC needs to take a look at these people.
September 20th, 2007 at 2:16 pm
stop sending me a joke a day i dont want it
September 27th, 2007 at 6:10 pm
its bs because if you want it to stop sending you a joke a day they say to send stop to 69999 and you do that and it says messege sending failed so what are you suppose to do then!!!!???
September 27th, 2007 at 6:13 pm
send me a reply as to why a third party was able to charge me 19.99 for premium test msg when it was never authorized why would you let this happen to your customers I will be paying attention to my bill I cannot believe how verizon would let this happen to so many people
October 1st, 2007 at 2:36 am
I called 2x and got a confirmation that I would no longer be charged- that was back in August- it’s now October and I’m STILL being charged!! What gives?
October 1st, 2007 at 5:29 pm
I sent a text message to get something and then i got the confermation of a charge for $9.99, so i never ordered anything and I texted stop. I want my 9.99 back. It aint no joke.
October 2nd, 2007 at 3:40 am
I recieved my bill and there was an extra charge of $19.99 on my bill and i called VZ and it stated that it was a third party doing this. This is a scam and it needs to stop!
October 2nd, 2007 at 1:04 pm
I HAVE NOTICED THAT I HAVE BEEN CHARGED 19.99 THE LAST 4 MONTHS FOR SERVICES THAT VERIZON SAYS ARE FROM A “THIRD” PARTY CALLED FUNKYFONES, I HAVE NOT AND WOULD NOT SUBSCRIBE FOR A SERVICE THAT I DONT EVEN KNOW WHAT IT IS, VERIZON REFUSES TO DO ANYTHING ABOUT THIS, I DONT HAVE THIS KIND OF MONEY TO PAY FOR A SERVICE THAT I DID NOT OKAY–I HAVE CONTACTED A LAWYER ABOUT MY OPTIONS, FUNKYFONES REFUSES TO ANSWER MY CALLS OR EMAILS–HOW CAN A COMPANY AS BIG AS VERIZON LET THIS HAPPEN TO THEIR CUSTOMERS?
October 2nd, 2007 at 1:58 pm
19.99 cont to appear on my mnthly statement. ive txt STOP over an over but it doesnt stop. verizon does NOT work 4 ME!!!!
October 2nd, 2007 at 9:23 pm
I still got this charge on my bill even though i text to stop the service. I stopped the service 9/4 and verizon tells me it was automatically redowloded August 29th so I have to pay it. Verizon’s customer service is a joke. The FCC needs to get involved in this scam. To stop this service you must text 75557 and say stop subscription. You should receive a confirmation text. Stop it soon or you will be billed another month!
October 4th, 2007 at 7:05 pm
Accidentally authorized. Cancelled immediately. Charged $19.99 with no minutes used. Want it cancelled now and a refund.
October 6th, 2007 at 7:41 pm
it said free ringtones and took all my prepaid account minutes
October 7th, 2007 at 1:22 am
it said free ringtones then wiped my prepaid account dry if my money is not replaced i will seek legal action
October 7th, 2007 at 1:24 am
charged me 19.99 from mobile messager - we never authorized it- this is the second time it was done and we have no recourse with verizon- this is crap
October 9th, 2007 at 7:09 pm
I too have been billed 19.99 for 3 consecutive months. This is ridiculous! I want a refund. This is fraud. Does anyone have a contact # ???????
October 11th, 2007 at 2:47 pm
I just get off the phone with Verizon and they helped me…They got the charge off,they are tired of that crap too…hope someone can stap that nonsense
October 11th, 2007 at 11:09 pm
Charged me $19.99 for two “premium message” services I never used or signed up for!
October 13th, 2007 at 2:51 pm
I keep getting charged 9.99 a month from *71888. Verizon says it’s from Fmtones.us and they can’t do anything. Web search turns up nothing. I need help!!
October 15th, 2007 at 2:21 pm
Please, stop texting
me.. it’s charging I never used!! stop it!! please cancelled inmediately…
October 16th, 2007 at 1:26 am
ringaza is a scam it says that subsciption is only 9.99$ but when i checked my pre paid blance they charge me $40. what the hell they are..
October 25th, 2007 at 11:58 am
Call 1-800-235-7105 the website obviously doesn’t work. Verizon won’t take charges off.
October 25th, 2007 at 8:33 pm
Verizon gave me that number (1-800-235-7105) the charges have been on my bill for the past three months. It’s my son’s phone line.
October 25th, 2007 at 8:34 pm
It’s an automated system but after putting in the phone number where the charges were applied you can then leave a message for the investigation dept.
October 25th, 2007 at 8:39 pm
My Mom say we are getting a 19.99 charge for this text service from my phone thing is my screen on my phone has been black for 4 - 5 month so why would I want text messages. This is simpley a scam and is steeling peoples money!!!!
October 26th, 2007 at 12:00 am
69999 laughhaholics keeps text messaging me and I’m fed up with it. I responded with stop texting my phone. Still occuring. What can I do?
October 29th, 2007 at 7:00 pm
I was told by Verizon that this was a charge made by fmtones.us and that we must contact them to have it removed. Unfortunately, their website seems to have disappeared (I wonder why….). I just talked to Verizon again. They said to send a text message of STOP to 71888 and I should receive an instant message back confirming cancellation of the service. As this is happening on my son’s phone line, I will have to wait until I can get my hands on that phone to do this. Wish me luck!
October 30th, 2007 at 6:00 pm
Verizon bills me for this unauthorized charge of $19.99/month and says it has nothing to do with them?? Told me to have my son press 71888 STOP and it would cancel. Well it didn’t. What do I do next?
October 31st, 2007 at 3:22 pm
Once again! Here’s the number to call to have them stop charging you. Verizon gave me this number (1-800-235-7105). It’s automated - you just enter the phone number that’s being charged.
October 31st, 2007 at 4:21 pm
Thanks Amy - I called that 800 number and it seems to work fine. We’ll see what the next bill shows.
November 1st, 2007 at 1:13 pm
I am so mad right now. I was registering to the website with my dad and i have a prepaid account with verizon and as soo as i check to see my balace it says 28.71 when less then 5 minutes ago it was 39.00. This is so fucking bullshit i sighned up thinking the ringtones were free and im already charged 10.00 i fucking heated i want my FUCKING money back beacuse i didnt get shit from your scamming ass website. Im going to get my momney back or its going to be a major lawsuit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111
November 9th, 2007 at 3:30 am
I have been getting this dumb jokes from 909.00 jokemobil.com I never subscribed and they kept sending them stupid messages. verizon said they can deactivate my texting however they cannot block these idiots. I don’t understand why I have to be inconvenienced while they can pretty much high jack my phone at will and charge me for it!!! this is an outrage and we should band together and sue the jerks. There should be a send to unsolicited messages and or calls registry as well. we need to mobilize and raise hell.
November 9th, 2007 at 6:27 am
I just started receiving text messages for no reason . I didn’t authorize it.
November 10th, 2007 at 7:51 pm
started receiving texts that were not asked for and received a 9.99 monthly fee. It is from nevus from mmob.com. Verizon took care of one month charge. Hoping not to see any more.
November 12th, 2007 at 8:10 pm
I have been receiveing text messages from joke of the day #90900. I have never signed up for this service. I have called your customer service (verizon) and I was told to go to wwwjokemobi.com to enter my cell # plus any other cell numbers. I did that & put stop 90900 and right away I received a message from 90900 thanking me for signing up. I want this service to stop and stop chargeing my cell phone bill $19.88 a month.
Thank you for your prompt attention to this matter.
November 15th, 2007 at 7:13 am
I have never subcribe for joke of the day service. and want this service to be cancel immediately & refund the money I have been charged for the past three $19.88 each month.
November 15th, 2007 at 7:27 am
received a 19.99 charge on my verizon bill for a subscrtion for “special text messaging” turned out to be a ringtone purchase that verizon states was not purchased through verizon but appeared on my verizon bill! I want to unsubscribe
!!! Stop, stop all, end & cancel this subscription
November 24th, 2007 at 12:26 am
these charges just came up on my phone and took my minutes away.. in no way shape or form did i ask for these charges nor did i even hear about this who site..but how do i get my mintues back or re instated
November 27th, 2007 at 1:54 am
HEY FOLKS..You should know that the same think is happening on AT&T w/a company called m-Qube Inc. I was charged $9.99 in July which AT&T reversed (but others posting have had problems w/refunds). But on my Oct/Nov. bill I was AGAIN CHARGED $9.99 FROM M-QUBE. ALL SHOULD GO TO CLASSACTIONCONNECT.COM AND FILE A COMPLAINT. IF ENOUGH OF US DO THIS, WE MAY HAVE A CLASS ACTION SUIT GOING. DON’T JUST VENT ON THIS PAGE, FILE A COMPLAINT!!!
November 27th, 2007 at 6:33 am
I got a new phone from Verizon and wanted one nice ringtone.. so I looked at a number of websites which offered them. I didn’t MEAN to sign up for any of these services, but perhaps I did so inadvertently. I did NOT get any ringtones though. Nevertheless, Ringaza has billed me $9.99, and neither they nor Verizon will do anything about removing this charge from my bill. It should be illegal for Verizon to bill for third-party services, since they do not provide for conflict resolution, like Credit card companies do.
November 27th, 2007 at 9:54 pm
HOW DO I GET UNSUBSCRIBED FROM THIS?? THEY ARE CHARGING ME 9.99 A MONTH 4 SOMETHING I DIDNT SIGN UP FOR..IF U KNOW HOW TO DO THIS PLEASE HELP ME..EMIL ME AT PRISSYPOO07@YAHOO.COM..THANK YOU
November 28th, 2007 at 4:35 pm
My son’s phone suddenly had nearly $150 charges in two months. Somes of the charges are legit for music, but many were for “premium text messageing”. He showed me the messages he’s been receiving - unsolicited, and he replied “Stop” but we are still being billed. I will pursue this to get our money back, but in the meantime, block all text messaging for a couple of weeks to stop the charges and messages from getting through.
November 30th, 2007 at 1:01 am
I started getting this junk about a month ago. I never subscribed and I can’t get rid of it.
December 5th, 2007 at 8:08 pm
so verizon tells me that even though they blocked text messaging, that i have to come on this site and also apply for text blocking? does this makes sense?
December 6th, 2007 at 12:16 am
How do we confirm that this crap is cancelled? I have texted them STOP CANCEL QUIT
December 8th, 2007 at 6:38 pm
I got a new phone from Verizon and wanted one nice ringtone.. so I looked at a number of websites which offered them. I didn’t MEAN to sign up for any of these services, but perhaps I did so inadvertently. I did NOT get any ringtones though. Nevertheless, Ringaza has billed me $9.99, and neither they nor Verizon will do anything about removing this charge from my bill. It should be illegal for Verizon to bill for third-party services, since they do not provide for conflict resolution, like Credit card companies do
December 10th, 2007 at 5:49 am
i didnt mean to get charged with all that money and i have a prepay card and it took away all my minutes
December 10th, 2007 at 5:50 am
charged for 9.99 in my last bill for data services from 71888!!!
December 27th, 2007 at 10:37 pm
Unfortunately, blocking your text messaging is NOT the same as cancelling the service. I too am being charged by M-Qube/Nevis Mobile on my AT&T cell. I blocked text messaging months ago but even tho I cannot receive text messages I still keep getting these 9.99 charges since AT&T says I have to stop the service. And get this, I am supposed to TEXT the word STOP to them. HELLLLOOOO, I don’t have TEXT capabilities any longer.
Oh and BTW I never signed up for any text messages from Nevis in the first place.
Good Luck. I’ve been dealing with this since September. It’s out and out fraud. I personally think it is collusion between the cell provider (AT&T or Verizon etc) who gets to keep 30-40% of the fees collected, M-Qube who is the billing agency who keeps a portion, and the text company such as laugh-a-day, or Nevis or Ringtones. They all get a chunk of the pie and don’t let your cell phone provider tell you differently. It’s in an article in Forbes magazine.
December 28th, 2007 at 10:07 pm
I got a horoscope today, Thursday, January 3, 2008. I do not want horoscopes text messaged to me. I did not sign up for anything. It was from 71888. I do not want to pay for anything I did not sign up for.
January 3rd, 2008 at 8:59 pm
If your phone # isn’t registered with the federal do not call registry, do it. If it is file a complaint at http://www.donotcall.gov
January 5th, 2008 at 12:07 am
I do not want text messages sent to me every day by these people.It costs me money and I did not sign up for it!!!
January 6th, 2008 at 9:15 pm
ringaza billed my cell 9.99 a month so i cancelled texting service in Aug ust of 07. In January of 08 i resubscribed to my texting and immediately recieved a text from ringaza so I called their number 1-866-616-6076 was put on hold for 30 min. so i text STOP in caps! to 75714 and they sent a text in reply that it was cancelled.
January 12th, 2008 at 9:22 pm
money is coming off my account from this Ring and I don,t want anything to do with it
January 14th, 2008 at 8:51 pm
Got charged $9.99 for 90900 Kepler Joke Text from Verizon.
My father in-law is 80+ year old, had limited English language skill, and had problem just to use his cell phone got subscribed to this 90900 Kepler Joke service .
I called Verizon and requested them reverse the charge. Verizon claimed he did subscribe to this service even he didn’t send out a single text message from his phone. He may run around and used a computer to subscribe the service.
Verizon finally agreed to reverse the charged after heated discussion. However, it seems to me it’s a win-win situation for jokemobil.com and Verizon. Jokemobil got $9.9. subscription fee and Verizon charged me for the 25 inbound texts at 15 cents each.
One thing Verizon did right that is to block premium message service for my kids phone.
It bad luck for them pick the wrong phone, I wouldn’t notice / can’t complain if this happened to kid’s cell phone.
January 16th, 2008 at 5:29 am
I was under the impression I was getting a free download, and then I recieve a ten dollar charge on my bill
January 18th, 2008 at 12:58 am
I was under the impression I was getting a free download and when I received my bill there was a ten dollar download
January 18th, 2008 at 1:00 am
i dont get it. i’m 10 and i dont want my bill high. i do NOT know who this person is. I got a wierd picture. Wat can i do?
January 21st, 2008 at 4:28 pm
i got a $9.99 “preimium txt” charge for some dumb ringtone i didnt even order or send a txt message to. i have since cancelled but to me VERIZON should refund my money. i think its bullshit and companies and do this to innocent people and make tons of money.. the ringtone sucked anyways…
January 24th, 2008 at 3:25 am
I started receiving joke of the day messaging. First of all the first one said that if I wanted the service to reply so I didnt and deleted the text. When I got jokes sent to me anyway for two days I called verizon and they told me to simply text cancel/stop to 90900 which I did and got a confirmation cancel service. I kept that text on my phone with date/time/etc. I just got my verizon bill and have a $9.99 app charge anyway. I called verizon and they say there is no way to prove that i didnt download the app but that they have record I did on such and such date. BS. Apparently they didnt have ability to block premium texting in December when I called and now in January they do. So the freakin charge better not be on the next damn bill. I asked for a company number and they cant give one. they give you the website which asks you to enter your cell phone number…thats BS im not doing that, so they can have a record that I gave them my cell number. wtf!!!! This is BS and yes the FCC does need to get involved. BTW the website to sign up for service just asks you to enter a cell number and check off an agreement. Sounds like a scam to me…anyone can enter anyone’s number including hey someone that wors at verizon and may be getting a cut for providing numbers. BS! like everyone else on this page has noted.
January 26th, 2008 at 3:32 am
i just found an la times article on this:
see my complaint emailed to verizon:
Where’s my credit Verizon. Ken Mucher, spokesperson for Verizon claims in this LA times article that Verizon gives. All I got was a reasoning that there is no way to prove that I didn’t download an app for joke of the day texting. I had to be persistent about more information and was given a jokeof theday website which doesn’t help…they want me to leave my cell # so they can in writing that I gave it to them. That’s BS! I want a number if to complain too. And now Im complaining about poor Verizon customer service to and misrepresentation of trying to their customer in the latimes article. I texted stop as advised by the rep in December 07 but I still have a charge on my bill. The charge better not appear on my next bill. I have my text confirming the cancellation and I a rep supposedly confirmed a premium text blocking service that wsnt an option in Dec. but now is in January. That’s all Verizon could do for me. I am very disappointed as a new customer and cant wait til my contract is up.
See article referenced above:
http://www.latimes.com/business/la-fi-lazarus23jan23,1,828995.column?coll=la-utilities-business
“We do what we can to prevent this upfront,” Ken Muche, a spokesman for Verizon Wireless, said of Fitzgerald’s situation. “But you can’t always predict which companies won’t play by the rules.”
He and representatives of other wireless companies said they work with customers who may have been victimized by scammers, typically refunding any contested fees.
“Over time, we learn how customers are being treated” by specific service providers, Muche said. “People who don’t treat their customers well — we end our relationship with them.”
(AND CUSTOMERS WHO ARENT GETTING GOOD SERVICES END THEIR RELATIONSHIPS WITH THE COMPANY…IE. VERIZON) - Arlene
January 26th, 2008 at 4:29 am
I was charged $9.99 (twice) for a “preimium txt” charge for something I didn’t even order or send a txt message too. I have since cancelled but to me VERIZON should refund my money.
January 27th, 2008 at 7:59 pm
I was charged servral times for ring tones from different companys such as gator arcade,slimwizard, dada.com,ringtone.com,thumbplay.com & bid 4 prizes all of which cleared my balance from my pay as you go account. every time I try to get a reply I receive a text messege and my account reaches zero… I currently only have 1 ring tone but have lost over $70.00 I have since cancelled all but dada.com I am not holding verizon resonsibe, however I would like for your company to intervene… Thanking you in advance Arthur Brown
January 28th, 2008 at 4:57 pm
To whom it may concern;
I was charged servral times for ring tones from different companys such as gator arcade,slimwizard, dada.com,ringtone.com,thumbplay.com & bid 4 prizes all of which cleared my balance from my pay as you go account. every time I try to get a reply I receive a text messege and my account reaches zero… I currently only have 1 ring tone but have lost over $70.00 I have since cancelled all but dada.com I am not holding verizon resonsibe, however I would like for your company to intervene… Thanking you in advance Arthur Brown
January 28th, 2008 at 5:41 pm
I was awakened at 4am by my phone alerting me there was a new text message from 755-57. The message said “Your PIN code is ****. Use this in website to receive you predictions! Support: 18002357105 9.99/mth txt help 4 help stop 2 stop. Jan 29.08 4:00am”… I have NO idea what in the Hell this is. I bought two ringtones FROM Verizon’s service 6 months ago and that’s it. That’s the only thing I have downloaded to my phone. How is that some ass can just out of the blue start demanding payment for a service I never requested? I haven’t checked my bill yet, God and Verizon only knows if they’ve already started charging me.
January 29th, 2008 at 11:56 am
We too received charges from 71888-notified Verizon and received explanation and asked for Premium Txt Block but what they forgot to tell us was you first must text “STOP” to the number then ask for the block or else the charges will continue coming in. Verizon was asked on 1/29 to block - we received another charge today and when contacting them they did (I could not believe it either) remove the charge as they failed to activate our blocking. I have emailed all family and friends on this issue and I am sure Verizon is getting a ton of calls this evening.
February 1st, 2008 at 12:19 am
How come after I send a message to stop getting joke textmessage(I got three messages from them), and I still got charged $9.99. That is very unfair!!!!
February 2nd, 2008 at 4:00 am
I was charged for service and didnot!, sign-up at all.
February 3rd, 2008 at 6:56 pm
I just recently took over a line from a family share plan. On my first bill I had a download charge that I didn’t authorize. I had already put the blocks on my phone so there would be on internet usage or downloads. I didn’t dispute the other charges on my bill as they are probably valid, but I did not download this game in January 2008. I researched my download log and went over it with the rep when I called in and she pretty much said I was full of it. She told me the day (Jan 22nd) and the time (2:02AM) that I downloaded it. I sat there arguing with her on my lunch hour. Let her know it’s just myself and my bf in the home. We’re both in out late 20’s early 30’s and get up for work between 4:30am and 5:30am. There was no way that game was downloaded. She claimed I, or someone with my info, must have done it on the internet at 2:02am on Jan 22nd. Now I have to waste more of my time and go the to Verizon store after work and “prove” that I don’t have it on my phone. This is ridiculous I have to jump though so many hoops to take a $5.95 charge off my bill.
February 4th, 2008 at 10:02 pm
I was charged $9.99/month for ‘Premium Text Messaging’ the Verizon rep said it was probably a Joke of the Day but, I don’t receive any jokes!! I will try the phone # left by Amy on October 31st.
(800-235-7105) I will also register my phone with donotcall.gov website. Something has to work!
February 6th, 2008 at 6:10 pm
Asked Verizon to delete text messaging capability from ALL of our phones after my 12-year old DD was charged $20 for unwanted text messges. Next thing I know, we are receiving a $600 bill on my 10-year olds phone WHICH HAD PREVIOUSLY BEEN REPORTED LOST OR STOLEN!!!! And the entire charge is for text messages. Sounds like retaliation, doesn’t it?
February 8th, 2008 at 1:03 am
Premium TXT Messaging PREM_SMS 75557 Mobile Messenger ..keeps coming up on my cell phone bill…need to get rid of..why is is here 9.99 month
February 10th, 2008 at 5:09 pm
Data charge appeared on my bill - 10.59 for Jan. and 11.19 for Feb with notation of “data.” Called Verizon to see what this was. They indicated someone had downloaded this “service” (like when you dial in to American Idol to vote) on 1/14 at 3:05. They told me to go to message area, enter 63232, then put “stop” in message area. When I googled 63232, it was for Dada ringtones. Never requested this service, so hopefully the Verizon directions help.
February 14th, 2008 at 9:45 pm
Went to Sony website and got what were advertised as “free” ringtones to promote the movie “walk hard”. The next month I had a $9.99 charge on both of my phones! I did not sign up for any “pay” service… and Verizon has been reluctant to resolve the matter. I went through all of the refund steps with Playphone and I still have charges occuring on my phone. If this happened on my credit card I could have the charges protested. How can they bill you for something that you did not agree to… I demand satisfaction.
February 18th, 2008 at 8:14 pm
My daughter’s Verizon cellphone got crammed from mobile messenger(PREM_SMS 75557). We have attempted unsubscribe from her cellphone (typing STOP to 75557) and calling 800-235-7105 . Also re-submitted to the do not call registry. Verizon was not helpful in removing charges, however they did suggest using their text blocking service which is located on http://www.vtext.com and you have to login with your Verizon user/passwords and click on preferences. You can then block all of these scumbag websites that are sending these offers and unwanted textmessages. You can just cut/paste from the home page of this website…Thanks..
February 19th, 2008 at 7:19 pm
How do I stop this text charge. I want it stop now! I’ve already been charge 3 times. waste of my money.
March 7th, 2008 at 4:52 am
Here is the latest. The Attorney General of the State of Florida gave a “wake-up” call the cellphone carriers. AT&T did listen and is refunding MILLIONS of dollars in these ringtone charges. I understand that the Attorney general of Florida is now going after Verizon. Call your attorney general of the state you live in and let them know that you DEMAND SATISFACTION!!! These charges for “free” ringtones are way out of line. The charges on your phone bill should be handled in the same way as a charge on a credit card. IF you do not agree with the charge you should be able to contest it. Verizon did not even give me the courtesy of that. In my humble opinion Verizon is not looking out for their customers interest. They are looking out for their ringtone partners interest as they get 35-40% profit on each ringtone sold. I did not BUY anything. There was NO fine print. The sony picture corporation website said “FREE” ringtone. Since when is “FREE” turn into a $9.99 perpetual charge. This in my opinion is a fraudulent act, and is no different than someone robbing me on the street. I demand satisfaction.
March 7th, 2008 at 11:01 am
Received a $9.99 charge on verizon wireless bill from PREM_SMS 63232 dadamobile. Customer rep at Verizon Wireless was “oblivious” and said to reply the “next” time with STOP or UNSB. Disgusted to say the least. May change carriers on business as well as personal.
March 11th, 2008 at 5:06 pm
I noticed a charge of $19.98 on last month’s bill and called verizon and they advised me that my college aged student had downloaded stuff from verizon’s website, I thought that was very strange because it’s not her nature to do that without checking with me first. She just came in this week for spring break and I spoke with her about it and she stated she did not do it. I called verizon back and was informed that this was for “premium texting” from some company called playphone and gave me the text # which my daugther also states she didn’t know about it. The rep states even if she didn’t open the text they would still charge you for it unless you I guess hit or text stop. She gave me their 800 # and it’s been on every since, I also found out this evening that there was another charge this month of $9.99, this is unacceptable to me that anyone can charge your wireless phone like that I even told her that I’ve had do not call on those phones since 2005 on the cells, but I guess this does not apply. She did remove one charge, but I am definitely calling back tomorrow for the other charges. This cannot be allowed. I will defintely get my paper billing back because I had been a little lax in looking at my bills when I received them online.
March 14th, 2008 at 5:55 am
this has been mentioned before, but for anyone just discovering this complaint thread… Please complain to the FCC! Verizon credited my account for those fraudulent charges as soon as they got my complaint forwarded from FCC. Plus, if FCC gets enough complaints, perhaps they will finally regulate these ringtone thieves!
March 14th, 2008 at 6:18 pm
I got an e-mail from website Bid4Prizes saying I had been singed up to win prizes. I did not athourize the $9.99 charge that they then charded my cell. I called the Phone no listed and it confirmed that my cell had been removed from their system. Next month another $9.99 charge. I tried to call the 1-800-861-7414 no and it is disconnected. I called Sprint they gave me another no. they had and it was also disconnected. How do I get this to stop!!!!!
March 14th, 2008 at 6:41 pm
I contacted verizon again today and all other charges were removed and I also asked them about the premimum texting block that I read about online, maybe here, but she added it the cell phones Please have it added to your cell phones and contact the fcc at fcc.gov the form is called a Form 2000B - Billing, Privacy, or Service Quality Complaint and is very quick and easy to fill out. This has got to stop. I spoke with a friend that also has sprint and she stated she has to call every month to stop it and I told her how verizon showed me to stop it by texting stop and the code or reply stop if you see it come in. They can give you the code and it’s also listed on your bill. Good luck everyone. p.s. the block will not work until you text stop. As soon as we did it on my daughter’s phone she received a text that stated cancelled & by the way Playphone still hasn’t returned my calls. The verizon rep told me today they usually don’t. She was extremely helpful.
March 15th, 2008 at 6:25 am
Rec’s verizon bill with 4 premium text charges of 9.99 each - does anyone know how to stop text Off Net or Red Circle. I found a web site for Smart Logos.tv to test stop to - I also blocked premium texts through verison on all of our phones — what a pain - who are these companies making $$$$$ off innocent people (teenagers)?
March 17th, 2008 at 4:19 am
I have email this place several time to STOP texting me & they just Keep them comming is this LEGAL??? I will ask my Lawyer!!! I bet he can make them STOP. I cinsider this HARRASSMENT!!! So if this is the people that is doing this STOP NOW CAN YOU READ ENGLISH
S-T-O-P!!!!!!
March 24th, 2008 at 9:05 pm
Verizon cannot control your children. That’s your job. Verizon has no idea when your 12 year old picks up your phone and subscribes to these services. Technology just isnt that advanced yet. I.e. (You have cable service. You purchase shoes from HSN but never receive it. YOUR CABLE COMPANY IS NOT 2 BLAME!) So neither is Verizon. It’s 3rd party. Get a grip & learn to read the fine print. It’s 2008.
March 30th, 2008 at 11:08 pm
On Feb 20, 2008, I received a $9.99 fee for “Prem_SMS 33999 MMTXTALRT”, but had not ordered any such service
March 31st, 2008 at 10:12 pm
I discovered the “Premium TXT Message” on my bill, associated with my son’s account. According to him, he did text to 71888, which he saw on a commercial, but when he received a message back stating there was a 9.99 fee, he cancelled out. Regardless, we did incur $9.99 fees in 3 of 4 months. I did call Verizon, and initially they gave me the http://www.fmtones.us site (does not exist) as well as a toll free number. I called the toll free number, and used their automated phone system to stop sending this content. I also called verizon back, and they blocked premium text messsaging on my account. They offered to remove 1 month’s charges - I requested all 3 months charges removed - waiting to see my next bill.
April 1st, 2008 at 12:23 am
I do not understand why verizon take the responsability of any no authorized charges. I do not know . look like a partnership. mangas de ladrones.
April 2nd, 2008 at 12:46 am
On Feb 20, 2008, I received a $9.99 fee for “PREM_SMS 66047 MMTXTALRT”, but had not ordered any such service!!
April 5th, 2008 at 8:08 am
i won’t my money back on my phone they took all my money even know i text STOP the textin just keep comeing so who ever reading this don’t ever use this SHIT if so your phone will be off Thank You
April 5th, 2008 at 8:13 pm
i did not sign up for nothing and it took all my credit away
give me back my money and stop texting me!!!!
April 5th, 2008 at 8:39 pm
all my phone is saying searching svc.i want it to stop or iam switching to cingular. my bill has been paid so why is it saying that?
April 7th, 2008 at 12:08 am
I just called VZ about 66300, and they gave me an 888# to call and ask to be credited and that # is disconnected. I wonder if this company is a front for VZ? If VZ is getting all these complaints, they should block these guys from their network…IDIOTS!
April 7th, 2008 at 6:40 pm
“PREM_SMS 71888 MMTXTALRT” is what showed up on my Verizon bill for $9.99. Verizon credited account and told me to call 800.235.7105 to cancel subscription. But to what? I didn’t subscribe to anything? This is a f*cking scam and a half.
April 8th, 2008 at 2:55 pm
PREM_SMS 25516 MMTXTALRT showed up on my son’s phone as well. It’s $9.99 a month. I checked my son’s outgoing text messages and found no outgoing subscribing to this service. After 30 minutes of yelling at my son (who swore up and down and was in tears promising me that he never did this)I called verizon who could not answer my questions as to how or why this was put on his phone. I was told to text “cancel” to 25516 and that would stop the service. After recieving the confirmation that the service was cancelled call verizon back and put a “premium text message block” on your phone. You can only do that once you get the confirmation back that it has been stopped. Since my son did not text anyone for the service the only thing I can think of was that these f**cking companys are texting secondary lines (knowing that they more than likey belong to kids) and once they open the text message- they unknowingly subscribe to these services. This is a great scam they’ve got going!! Oh and the coup de gras??? Verizon couldn’t even give me a phone number to contact the shi*bags who’s service we supposedly subcribed to. How’s that for a scam???
April 14th, 2008 at 12:32 pm
oh and I will be contacting the Connecticut Attorney General - you should do the same and contact your state AG - this is sooo hot right now
April 14th, 2008 at 12:59 pm
Everyone who is experiencing problems with Verizon Wireless should file a complaint with their local Better Business Bureau. They are very helpful in these matters and they keep a record of all complaints and build a profile for the public to view. They also act as a mediator to try to resolve the issues between parties. Plus, by filing a complaint with the Better Business Bureau it is a major black mark against Verizon Wireless and they always try to rectify complaints filed through the BBB to try and clear their record. Trust me this works very well !!
April 17th, 2008 at 7:29 am
this company charge me 89 dollars for a message i dint even apllie for if i cant get my money back im leaving the company
April 17th, 2008 at 10:27 pm
Childs phone was upgrade for new family plan; Verizon failed to block downloads as requested; 12 yr old child used 2 numbers from a Teen Magazine that required a min age of 13 and resulted in at charge of $65.00. One number was prem txt # used 4x in less than 10 min cause she did not know what she was doing. NEVER was I the account holder notified until the bill was received. Now I can’t find contact information to notify the company.
April 19th, 2008 at 12:20 pm
do not wish to receive any more text messages from laughaholics.
April 23rd, 2008 at 1:53 pm
please stop messages from 446-74 to this number
April 23rd, 2008 at 1:55 pm
Verizon never asked me the subscriber for permission for premium text messaging from 71888 and 77888. They did not require, nor did they get a “double optin” as they say they require. They are no help whatsoever in getting charges dropped from these scams. We want our money back, and these people locked up.
April 23rd, 2008 at 5:14 pm
I have a question. Once the text is sent, no matter if you accept or not. Do verizon take out the money. Or do you have to accept it first in order for them to charge you
April 24th, 2008 at 10:10 pm
Last year I got billed for that stupid joke thing, no idea how or why. Now I see I’m being billed for Flycell or some shit I didn’t subscribe to. These jerks are raking in the $$.
April 25th, 2008 at 11:02 pm
We are being charged over $20 monthly by Emexus for premium txting. The number being charged is NOT a CELL PHONE It is an internet stick/card attached to our mac to access the internet. The stick (from Verizon) is assigned a phone number and is billed along with our other cell phones on the same bill. HOW AM I SUPPOSED TO TEXT –CANCEL — to Emexus to stop the service. I can’t get through to the phone number, or even go online and figure out exactly WHAT Emexus is. Help!
April 27th, 2008 at 1:21 am
JASON–IF THE STICK IS FROM VERIZON AND THE CHARGES ARE INCLUDED IN THEIR BILL, I’D START THERE. CALL THEM AND DON’T LET THEM GIVE YOU THE RUNAROUND, STAND FIRM, AND THREATEN TO TAKE YOUR PHONE BUSINESS ELSEWHERE. I DUMPED VERIZON AS A LANDLINE PHONE CARRIER YEARS AGO, AND THEY SPENT YEARS TRYING TO GET MY BUSINESS BACK, UNSUCCESSFULLY I MIGHT ADD.
April 27th, 2008 at 2:06 am
JASON..FYI..HERE’S A LINK TO ANOTHER AREA OF THIS WEBSITE WHICH IS ALL ABOUT EMEXUS.. http://classactionconnect.com/cell_phone_issues/2007/10/14/emexus-2waytraffic-smsfun4all-smsfunnow-43333-63333-66300/ I HOPE THIS IS SOMEWHAT HELPFUL.
April 27th, 2008 at 2:16 am
I just received my bill stating I owe $892.76. After examining it I see that the large amount is due to text messaging on my recent trip to Korea. Well, I did not sign up nor request any international access or roaming and any attempt to use that should have been blocked or an alert sent to me asking if I wanted to activate such. Also, on the bill, it mentions “GLOBAL PHONE” which I, again, never authorized nor desired or even thought possible.
When I tried last year to have my daughter’s phone set to use in Europe, I was told that a chip change was necessary, which I did not implement. So how is it that you can just turn on a service without my knowledge or approval – even if it worked? Since we do have a plan that has unlimited texting, my daughter assumed it was just like in the USA. If I had known there was such an outrageous charge I would have never let her send any on the trip.
Again, one would reasonably expect that no service would automatically turned on if not specifically requested and verified to the account holder. This is not the first time I have had trouble with your billing practices. Some time back my daughter innocuously replied to some advertising and we started to be billed for something we had not specifically authorized, requested, desired, nor verified to you. Your response was that you were only the billing party, not the product supplier. We finally got that cleared up, but not after countless back-and-forth calls to all involved. This was TOTALLY UNACCEPTABLE in my opinion and deceptive!
And, now, this current issue is, again, totally unacceptable and is a deceptive, and unauthorized service that you appear to be trying to have me pay for that I did not request, approve, nor desire.
I hereby dispute the charges of $495.60 (in my calculation from your bill) for any texting charges while I was out of the country during the period of March 18 – 22 2008.
April 27th, 2008 at 12:36 pm
I have had $30 worth of premium SMS messaging subtracted from my bill over the last 2 months and I DID NOT authorize this. Verizon says that they cannot do anything because it is not them that is subtracting it. They gave me a phone number to call and I did and got the service stopped, but I cannot talk to a person to try and get a refund. I think that Verizon should do something about it and not let these companies piggy back on their service and subtract it from my minutes. I will be dropping Verizon soon and looking at a new company. It is total BS and if anyone knows what I can do about it, let me know. I just have the pay as you go since I don’t use it too much and why would I put $15-30 a month on it and then subrtact $10-20 for a stupid text service or whatever it is. It makes no sense and I hope that something can be done about this.
April 28th, 2008 at 11:28 am
I called and argued w/ Verizon rep when she started talking her shit. I told her she didn’t need to say anymore because I had heard everything she has planned to say. I am w/ you all and just as I told her this is bullshit. Finally she said she would take off one month, so I have to eat the other one. What, they don’t make enough $ off us already?
I’m still pissed off
May 6th, 2008 at 9:29 pm
Call(1-800-235-7105).I Called it and it seems to have worked fine.
May 10th, 2008 at 1:47 pm
Renewed my contract with Verizon and Added a line for my daughter. Was told expressly by the Verizon Rep., that my daughter only has to pay $20 a month for unlimited text message, that, we wouldn’t see any other charges. Well, Got a $465.00 phone bill the following month (billed for text messages over a certain amount) along with charges by MMTXTALRT and Levendo-Info Services totaling $29.97 which my daughter never subscribed to. The only way Verizon would help, would be to spend more money with them and they would knock off a quarter of the bill. This is NOT fair since their REP lied to us to begin with.
May 13th, 2008 at 8:32 pm
I keep getting texts from 718-11 i want it to stop please…
May 18th, 2008 at 1:23 am
I signed up for the new Nationwide plan in place of the America’s Choice plan becuase they made me in order to get the voyager. Complete scam! Ever since Verizon has been double billing me. I have the 500 messages + Unlimited in; however now I am charged for megabytes as well, which completely ruins the unlimited in promotion. On average for a pic message i can send about 3 or 4 before they smack an extra $2 on the bill. They must really want everyone to pay for their stupid vcast service to really receive unlimited messaging for the stated cost!
May 20th, 2008 at 4:44 pm
FOLKS… first things first, stop the bleeding! you can ask Verizon to block all of these txts. Yes, you still have to go back and deal with the outrageous charges, but you will stop the bleeding!
May 22nd, 2008 at 1:31 pm
I was receiving charges a $9.99 recurring charge. I was told that it was an outside company. I had verizon put a block on new charges and they gave me a number to call. Fast forward a month or two later and I am still getting this charge. Verizon is issuing a refund for the charge and I called the number again to cancel the charges. I may not be staying with verizon.
May 23rd, 2008 at 1:20 pm
I have been searching different sites to help those like me. I would like to share the information in which has help me resolve my headache with knowledge. I’m not sure which company is responsible for all of your issues but you can call this company Mobile Messenger to see if they can resolve your issue. Contact information is (email escalationsus@sms-helpdesk.com and the phone number is 1 800 416 6129). I hope this helps you like it did me.
May 28th, 2008 at 6:43 pm
I did not sign up for PREM_sms654654 AND WANT IT STOPPED. I have called Verizon and blocked all text msg but continue to receive these at 9.99 per month. Get it off my bill please I did not authorized this.
Can anyone tell me how to get this stopped please?
May 31st, 2008 at 11:00 pm
This is sheer theft! These charges were not authorized. They have been billed to my Verizon account without permission. We’ve texted them to ‘unsubscribe’, but the billing continues. I want my money back!!! I’ve read the attached notes and am calling the Governor’s regulatory office and requesting an investigation into these thieves. You better start listening too Verizon.
June 1st, 2008 at 10:29 pm
I never payed attention to my wireless bill just had it on auto pay. Went on the website and see that I have been getting charged $9.99 for a long time for premium text messaging. I’ve never signed up for anything or authorized it. Could have been going on for a long time maybe over two years.
June 4th, 2008 at 2:53 pm
I signed up for a free ring tones but cancelled it the same day when I found out my phone was unable to download anything. I stopped the service and was charged for it. I never even used the service. I want the 10$ removed from my bill
June 4th, 2008 at 11:41 pm
Had another charge from Pridicto on my Verizon bill this month after having Verizon block all texting, called them and Gaylon the representative walked me through the steps to stop it. He took the block off our cell phone had me send a text to the pricto number on the screen which was 654654 and then text stop. Received a cancel notice from Pricto a few moments later. Gaylon stated this should stop it if not call Verizon again. He was most helpful. I will stay with Verizon but if this comes up again I will keep sending them emails and calls.
June 6th, 2008 at 3:45 pm
Unauthorized text msgs on grandkid’s phone, age 11. Charges on Verizon bill for $9.99 and $19.98 for last 3 months. Can’t get Verizon to remove. Tracked texting to NYC, co. called Flycell and Premium Text Msg Srvc. They said bill would never be removed, their billing system is infallible, if person under age 18 activated their service then holder of account has to pay, regardless if there is a contract or not. Told Flycell that they were soliciting and harrassing a minor -illegal. Have placed text block on kid’s phone, but she gets a new msg every morning asking for $9.99 - an attempt to bill for text msg service. May have to cancel Verizon service if I can’t get this to stop.
June 6th, 2008 at 6:21 pm
My wife and I had Verizon in 2003. The service sucked so we cancelled them. My wife paid the final bill. Recently when we refiniced my house we noticed this went to a collection agency for 1149.00. When we called Verizon to prove thet we owed the money they told us to contact Midland credit. Midland credit told us they didnt have any info on the account and go to Verizon. When we called Verizon again they told us that they sold the account to Midland credit in March. I then sent Midland a letter asking for details of the debt or take it off my credit report. Today they called me to tell to pay up 1149 or they will sue me. I told them I will pay if they provided proof if what I owed them. If told me that the burden of proof is on me and they sent me a letter in Feb. I asked them how can you send me a letter in Feb if you didnt buy the account until May. The collecter will mad at this point. The also said that they called us and we promised to pay. When I asked what phone# they called they told me a phone# we havent had in years. So they lied again. Has anyone had this problem with Verizon and Midland credit? In the past if you didnt pay your bill on time they turned off your phone and it was 1149.00. Help!!!
June 10th, 2008 at 9:56 pm
it said “free” but it wasn’t free when I got charged for it on my monthly bill
June 12th, 2008 at 10:24 pm
I was sent a text for enmob telling me to enter a pin number from their website, which i’ve never enter a pin number anywhere, and also which i’ve never been to that website a day in my life until now to figure out how they are going to charge me for something i didn’t authorize someone owes verizon.
June 18th, 2008 at 11:37 am
I am no longer a customer of Verizon. Please stop interfering with my smooth entrance into Comcast
June 21st, 2008 at 2:03 pm
I had any premium text messages blocked by Verizon on my step-daughters phone. I’ll see if it really works. Now it WILL becone Verizon’s problem if I receive any more $9.99 extra billing.
June 22nd, 2008 at 8:39 am
I texted Stop to 718-88, 730-00, 339-99, 308-79 and blocked all premium text messaging. Verizon credited the 3 Premium text messages for $30. Good thing I keep record of text messages sent and from now on will better police my daughter and her friends on the internet. More has to be done to prevent unathorized third party charges to your cell phone via the web.
June 27th, 2008 at 8:30 pm
Just received my first Verizon billing after they help me with instructions on texting the word stop to the premium test message on my phone. NO Charges this month first time in 3 months, thank goodness Verizon took the 3 months off my billing, as they have the best network in our area.
Good Luck Debbie watch your billing it took 2 billings to clear mine up.
June 30th, 2008 at 11:11 am
Please remove me from your list. I wish not to charged if I was charged the last time. I haven’t used it or do not have any intent to use it. Thank you very much.
June 30th, 2008 at 1:11 pm
My son received a bogus text message about 10 months ago. Being 13, he did not realize the consequences of replying. I have been trying to get Verizon and the “third party” to stop billing me $9.99/month since then. However, I have had not luck. I tried calling, speaking to idiots (oops sorry mean customer services) at Verizon and the “third party”, still no resolution. Please help; how to I stop this charge?
July 2nd, 2008 at 6:21 pm
some site with the text number stole all the money out of my prepaid account. i texted stop but by time i did all the money was gone out of my account
July 13th, 2008 at 4:02 pm
i just received my cable bill and to my dismay i have been billed $70 for messages received from this…whatever you want to call them.i do not care what elmo thinks of my love life..lol…please stop sending these messages or i will have no choice but to pursue this in a legal venue..we’ll see what happens over the next few days as to whether or not this madness stops…regardless,if i receive another message from this group i will be filling a formal complaint with the courts…
July 14th, 2008 at 12:36 pm
$45 in charges for browsing for ringtones (this is on top of the actual $8 for purchasing 2 tones). I agreed to pay the exhorbitant rate for the tones, not for “free” previews!
July 15th, 2008 at 3:13 pm
3 premium TXT messages that I didn’t order 9.99 each. One 800# fro thumbplay.com was easy to discontinue the service. The second 800# was disconnected and I’ve been on hold with the 3rd for 30 min now. This is insane.
July 18th, 2008 at 4:45 pm
Same story for me. Daughter opened some text without knowing. 71888 charges $9.99/month. 9 months I have not been able to stop it. I agree, Verizon customer service is worthless.
July 18th, 2008 at 11:20 pm
My son keeps recieving unwanted “premiun” text messages. We want it to stop.
July 20th, 2008 at 12:33 pm
I have a verison wireless prepay phone and ever since i’ve got it my money has been dissapearing for no reason. I have complained about but there was nothing they could do for me. There was one week I hasd to refill my phone 4!!!!! times in one week thats crazy and its a waste of money. I always felt since you have a prepay phone you always get a screwed up deal. And thats not fair that they cant do any thing about money just dissapearing.
July 23rd, 2008 at 9:54 am
I upgraded my plan when I purchased a Treo to unlimited internet. My bill climbed to $160+ a month and nobody at Verizon could explain why. Data usage fees escalated and I was never told what it covered. My mother was hit with high text messaging fees after she told them several times to remove the feature. Verizon likes taking your money but offers little relief when they make a mistake. All Verizon reps will tell you something different.
July 25th, 2008 at 9:06 am
My son got billed for $9.99 for this crap and just to find out from Verizon that we will be billed another 9.99 for next month also. I want these fees refunded ASAP.
July 30th, 2008 at 8:50 am
i just got this text from 717-69 saying “CSW subscription renewed@ $9.99/mo Get ur contents”
and i’ve never even heard of that site. there is no way i’m paying for that crap.
July 30th, 2008 at 1:59 pm
it took my money and i got nothing untill i bitched about it and got my money thought a check…well in 2-3 weeks. still waiting
July 30th, 2008 at 7:23 pm
i want my money back NOW…… THIS IS BULLSHIT with gas prices going up,food prices going up,everything is going up and we still not safe from this kind of shit i would like someone to ask me for once if i want shit obama or die seriously
August 2nd, 2008 at 5:41 am
Stop bitching and pay your bills. Stop telling Verizon to cancel it as they do not read this site. And if they did how would they cancel it whenu do not provide a cell or full name.
August 4th, 2008 at 3:26 pm
I did not sign up for this service and i contiue to get text from them everyday. It CHARGES my phone everytime. I can not get any help and i dont know what to do about getting it stopped. I have called the 800 # and sent an email as I was told with no results. I dont know what to do. HELP anyone??
August 13th, 2008 at 11:52 am
Hi, I am a little upset about this program. Don’t even know how this got on my cell and not sure why no one can remove it.
August 14th, 2008 at 4:27 pm
LISTEN PPL CALL VERIZON and Have them TURN OFF YOUR “Premium Texting Service”! That is why you are getting charged extra it has nothing to do with your regular texting or pics
August 28th, 2008 at 7:11 pm
STOP
September 1st, 2008 at 6:42 pm
STOPSTOPSTOP
September 1st, 2008 at 6:43 pm
Well yet another IRATE parent of this company. Verizon!! can BLOCK these from ever hitting your cell phone. . I was charged by 3 different Company’s over $150.00 within the last 3 months. In Aug. 3 other charges hit my Cell bill. Verizon returned those items as unauthorized to each company. Here is the number I have for Data Base 1-888-214-0381. A check is to be mailed to me within the next 2-3 weeks, but the other company’s phone numbers have been disconnected
September 5th, 2008 at 12:14 pm
i keep getting texts from 71888 and they are charging me 9.99 per month. i sent the text stop, so we will see what happens!!!!!!
September 8th, 2008 at 1:03 pm
I have been charged 3 months at 9.99 on 2 lines via Verizon. Have had the block put on, called the number for the 3rd time to cancel and have sent the stop 66047 as well and I am still being billed. Verizon’s ringtone comapny the way is see it is the way they are getting this done. Both phones used the verizon ringtone link off their website and that’s when the charges started to appear.
September 17th, 2008 at 9:45 am
9.99 chargeshowed up on my son cell number on my verizon bill. I contacted customer service, who was willing to give 50% off the premium charges of $87.91. Gave no information on who those 3rd party were, and continued to tell me that I was responsible because I authorized the charges. Many hours later to find out these providers that bill through Verizon( what a Deal!!)I contacted 6 out of 9 directly and got promissed 3 refunds, 1 NO REFUND (after 2 sec of service-since my son cancelled when he saw it was not FREE as advertized, 2 emails not answered, and seeing different 3rd parties with different names, same contact information.
September 18th, 2008 at 10:23 am