–Report Unauthorized PaymentOne Phone Bill Charges–

PaymentOne Website:

www.PaymentOne.com

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If you were charged on your local telephone bill by PaymentOne for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

PaymentOne | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized Local Telephone Bill Charges–

What is Cramming? 

Cramming refers to the placing of unauthorized, misleading, or deceptive charges on your telephone bill. The term was coined to express the idea that such charges are often hidden or “crammed” in obscure fashions within consumers’ bills so that they are difficult to notice.

What are Third Party Charges?

In addition to providing local telephone service, local telephone companies often bill their customers for long distance and other services that other companies provide.  Local telephone companies have billing and collection contracts with a wide variety of companies and industries relating to telecommunications. 

This billing method offers an easy and convenient way for both companies and consumers to deal with billing for telecommunications services, but also presents a convenient route for fraud if not used properly.  If a local telephone company, long distance telephone company, or another type of service provider either accidentally or intentionally places unauthorized, misleading, or deceptive charges on your bill, you may have been “crammed.”

Cramming can also occur if a local or long distance company or another type of service provider does not clearly or accurately describe all of the relevant charges to you when marketing a service. Although you may have authorized the service, you did not understand or were misled about how much it would really cost.

Examples of Unauthorized Local Phone Bill Charges

Typical unauthorized charges relate to services to which a customer must subscribe and which are billed on a recurring basis, such as:

• voice mail and mail server fees;
• charges for a variety of Internet services;
• monthly fees associated with calling cards;
• caller-id services;
• informational services (weather, sports, credit counseling, etc.);
• dues for membership in certain programs or plans;
• “service fees” “service charges” “minimum monthly usage fee” and ”other fees”; and
• any other recurring fee for services that were not authorized by the customer.

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If you were charged on your local residential telephone bill for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

Residential and Local Telephone Bill Complaints | Unauthorized Third Party Phone Bill Charges

–Report Unauthorized The Billing Resource a/k/a TBR Phone Bill Charges–

The Billing Resource a/k/a TBR Website:

www.thebillingresource.com

Who Is The Billing Resource a/k/a TBR and Why Are They Billing Me For Charges On My Local Residential Phone Bill?

According to The Billing Resource a/k/a TBR’s website “TBR provides a complete, end-to-end solution for telecommunications service providers seeking to outsource their billing support functions. TBR’s service offerings include billing through the local telephone bill, direct branded invoicing, online billing, major credit card clearing and direct account debit together with an array of complementary services such as customer care, validation & fraud control, pre-pay account management and internet reporting.”

According to The Billing Resource a/k/a TBR’s website “TBR established a full compliment of billing and collection agreements with Local Exchange Carriers (LECs) including each “baby bell” and approximately 1,400 smaller, independent LECs. TBR has been operating from its San Jose, California headquarters since the company’s inception and has processed over $6 billion in client transactions.”

According to The Billing Resource a/k/a TBR’s website “TBR’s local exchange carrier (LEC) billing services enable its clients to bill their telecommunications products and services on a consumer’s local telephone bill. The company’s extensive billing and collection agreements cover all major LECs (commonly called the “baby bells”) and over 1,400 smaller, independent LECs throughout North America. These billing and collection agreements cover approximately 90% of business and residential consumers.”

How To Cancel or Stop Billing From The Billing Resource a/k/a TBR:

The Billing Resource a/k/a TBR Customer Service Online Inquiry Form:
www.thebillingresource.com/contact/4-1.asp

The Billing Resource a/k/a TBR Integretel Telephone Number:
1-888-296-8079

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If you were charged on your local telephone bill by The Billing Resource a/k/a TBR for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

The Billing Resource a/k/a TBR | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized Integretel, Inc. Phone Bill Charges–

Integretel, Inc. Website:

www.integretel.com

Who Is Integretel, Inc. and Why Are They Billing Me For Charges On My Local Residential Phone Bill?

According to Integretel, Inc.’s website “Integretel provides a complete, end-to-end solution for telecommunications service providers seeking to outsource their billing support functions. Integretel’s service offerings include billing through the local telephone bill, direct branded invoicing, online billing, major credit card clearing and direct account debit together with an array of complementary services such as customer care, validation & fraud control, pre-pay account management and internet reporting.”

According to Integretel’s website “Integretel’s local exchange carrier (LEC) billing services enable its clients to bill their telecommunications products and services on a consumer’s local telephone bill. The company’s extensive billing and collection agreements cover all major LECs (commonly called the “baby bells”) and over 1,400 smaller, independent LECs throughout North America. These billing and collection agreements cover approximately 90% of business and residential consumers.”

Integretel’s LEC Billing system, according to its website, supports the following telecommunication products and services, among others: Long Distance (pre-subscribed and casual), Inbound 800
Operator Assisted Calling, Fax and Data Transmission, Calling Card Calling, Voicemail Services, Paging Services, Radio Services (Air-Ground, Ship-Shore) and 900 Information Services.

How To Cancel or Stop Billing From Integretel, Inc.:

Integretel Customer Service Online Inquiry Form:
www.integretel.com/contact/4-1.asp

Integretel Telephone Number:
800-736-7500

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If you were charged on your local telephone bill by Integretel, Inc. for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

Integretel, Inc. | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized ILD Telecommunications, Inc. Phone Bill Charges–

ILD Telecommunications, Inc. Websites:

www.ildtelecom.com

Who Is ILD Telecommunications, Inc. and Why Are They Billing Me For Charges On My Local Residential Phone Bill?

According to ILD Telecommunications Inc.’s website “ILD provides payment processing and clearing, business process outsourcing, operator services and conferencing solutions to communication providers, digital merchants, internet service providers, information and entertainment providers and other enterprises. ILD’s core products include Bill to Phone, LEC billing and payment solutions, outsourced operator and 411 directory assistance solutions.”

According to ILD Telecommunications Inc.’s website “ILD’s portfolio of payment processing services include alternative payments like LEC billing (also known as Local Exchange Carrier “LEC” Billing and Phone Billing), Direct Billing, Credit Card Processing, Automated Clearinghouse (ACH) processing, Phone Billing and a variety of risk management and fraud prevention services.”

ILD’s LEC billing and clearinghouse services reach “more than 150,000,000 households in the United States, processing billions of transactions through 1,300 Local Exchange Carriers (“LEC”).”

According to ILD Telecommunications Inc.’s website “LEC billable services include E-Information (E-books, Online Archives, Periodicals), E-Entertainment (Ring Tones, Gaming, Dating, Software, Music, Movies), E-Marketing (Online Directory Assistance, Local Searches, National Searches), E-Business Solutions (Internet Service, Web Hosting, Voicemail).”

How To Cancel or Stop Billing From ILD Telecommunications, Inc.:

ILD Telecommunications Customer Service Inquiry Form:

www.ildtelecom.com/support/contactus.aspx

Telephone Number: 800-637-4009

Mailing Address:

ILD Telecommunications, Inc.
5000 Sawgrass Village Circle, Suite 30
Ponte Vedra Beach, FL 32082

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If you were charged on your local telephone bill by ILD Telecommunications, Inc. for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

ILD Telecommunications, Inc. | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized Bill2Phone Phone Charges–

Bill2Phone Website:

www.billview.com/bill2phone

Who Is Bill2Phone and Why Are They Billing Me For Charges On My Local Phone Bill?

According to Bill2Phone’s website “Bill2Phone is a billing clearinghouse that processes information on behalf of various long distance and service providers. We are not a long distance or common carrier.”

How To Cancel or Stop Billing From Bill2Phone:

Bill2Phone Customer Service Inquiry Form: www.billview.com/bill2phone/inquiryform.php

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If you were charged on your local telephone bill by Bill2Phone for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

Bill2Phone | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized Enabill Phone Charges–

Enabill Website:

www.billview.com/enabill

Who Is Enabill and Why Are They Billing Me For Charges On My Local Phone Bill?

According to Enabill’s website “Enabill is a billing clearinghouse that processes information on behalf of various long distance and service providers. We are not a long distance or common carrier.”

How To Cancel or Stop Billing From Enabill:

Enabill Customer Service Inquiry Form: www.billview.com/enabill/inquiryform.php

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If you were charged on your local telephone bill by Enabill for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

Enabill | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized HBS Billing Services Phone Charges–

HBS Billing Services Website:

www.billview.com/hbs

Who Is HBS Billing Services and Why Are They Billing Me For Charges On My Local Phone Bill?

According to HBS Billing Services’s website “HBS is a billing clearinghouse that processes information on behalf of various long distance and service providers. We are not a long distance or common carrier.”

How To Cancel or Stop Billing From HBS Billing Services:

HBS Billing Services Customer Service Inquiry Form: www.billview.com/hbs/inquiryform.php

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If you were charged on your local telephone bill from HBS Billing Services for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

HBS Billing Services | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized USBI Phone Charges–

USBI Website:

www.billview.com/usbi

Who Is USBI and Why Are They Billing Me For Charges On My Local Phone Bill?

According to USBI’s website “USBI is a billing clearinghouse that processes information on behalf of various long distance service providers. We are not a long distance or common carrier..”

How To Cancel or Stop Billing From USBI:

USBI Customer Service Inquiry Form: www.billview.com/usbi/inquiryform.php

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If you were charged on your local telephone bill by USBI for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Lawyer–

Consumer Complaint Post from: Consumer Complaints

USBI | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized Oan Services Phone Charges–

Oan Services Website:

www.billview.com/oan

Who Is Oan Services and Why Are They Billing Me For Charges On My Local Phone Bill?

According to Oan Services website “OAN is a billing clearinghouse that processes information on behalf of various long distance and service providers. We are not a long distance or common carrier.”

How To Cancel or Stop Billing From Oan Services:

Customer Service Inquiry Form: www.billview.com/oan/inquiryform.php

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If you were charged on your local telephone bill from Oan Services for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

Oan Services | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized ILD Teleservices Phone Bill Charges–

ILD Teleservices, Inc. Website:

www.ildteleservices.com

Who Is ILD Teleservices, Inc. and Why Are They Billing Me For Charges On My Local Residential Phone Bill?

According to ILD Teleservices, Inc. website “ILD is a billing clearinghouse that processes phone billed transactions on behalf of merchant customers.”

ILD provides “payment processing and clearing through its bill forwarding operations on behalf of its
merchant-customers. Our customers include communications providers, digital merchants, internet service providers, information and entertainment providers and other enterprises.”

According to ILD Teleservices’ website “You or someone in your household may have signed up for services through one of our merchant-customers. If for any reason you disagree with the charges or have not been able to resolve questions to your complete satisfaction, we want to know. Please contact us and we will help you find resolution.”

How To Cancel or Stop Billing From ILD Teleservices, Inc.:

Customer Service Inquiry Form:          www.ildteleservices.com/support/contactus.aspx
Telephone Number:                            1-800-637-4009, 1-800-433-4518
Mailing Address:                                 ILD Telecommunications, Inc.
                                                           Attn: Media Relations
                                                           5000 Sawgrass Village Circle, Suite 30
                                                           Ponte Vedra Beach, FL 32082

ILD Teleservices, Inc.’s Claimed Billing Authorization Policy:

According to ILD Teleservices’s website “It is critical that consumers can depend upon their authorization for the service, product or program for which they will be billed. Verification of authorization must be available from merchant-customers, on request, for a two-year period.”

ILD Teleservice website states that it “requires merchant-customers to employ one of the following forms of authorization, subject to applicable law:

• Letter of authorization or sales order, or
• Recorded independent third party verification, or Voice recording of telephone sales authorization.
• A valid authorization must include:
• The date.
• The name, address and telephone number of the consumer.
• Assurance that the consumer is qualified to authorize billing.
• A description of the product or service.
• A description of the applicable charges.
• An explicit consumer acknowledgement that the charges for the product or service will appear on the telephone bill.
• A toll free telephone number that subscribers may call to make inquiries concerning the service.
• The acceptance by the consumer of the offer.
• In addition, authorization verified by an independent third party must include:
• An initial statement that the purpose of the verifications is to confirm the consumer’s intention to accept the sales offer.
• A statement that the merchant-customer is not affiliated with a LEC, where there is no affiliation.
• A unique consumer identifier.
• A review by third party personnel of the entire verification where the verification is automated.
• An independent third party verifier must meet the following criteria:
• It must be completely independent of the merchant-customer and the telemarketer.
• It must not be owned, managed, controlled or directed by the merchant-customer or the telemarketer.
• It must not have any financial incentive in the completion of the sale.
• It must operate in a location physically separate from the merchant-customer and the telemarketer.”

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If you were charged on your local telephone bill from ILD Teleservices for third party services and subscriptions that you never authorized from ILD Teleservices, tell us your story!

–Report Unauthorized ILD Teleservices Phone Bill Charges–

Consumer Complaint Post from: Consumer Complaints

ILD Teleservices, Inc. | Telephone Bill Complaints | Unauthorized Phone Charges

–Report Unauthorized ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group Phone Charges–

ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group Websites:

www.billview.com/zpdi
www.bsgclearing.com

Who Is Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group and Why Are They Billing Me For Charges On My Local Phone Bill?

According to Zero Plus Dialing’s website “ZPDI is a billing clearinghouse that processes charges on behalf of operator service providers and long distance carriers that provide service for hotels, motels, hospitals, payphones, universities, and correctional facilities.:

According to BSG Billing Services Group’s website, Zero Plus Dialing or “ZPDI provides LEC billing clearinghouse and information services to the operator service industry. Our services include third-party calls, collect calls and calls made with calling cards. Some of our clients include operator service providers, private pay telephone owners, customer premise equipment providers, prison payphone providers, hotels, hospitals and universities.”

According to BSG’s website BSG is “the largest third-party provider of LEC billing clearinghouse and settlement solutions to the telecommunications industry.”

How To Cancel or Stop Billing From Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group:

ZPDI Customer Service Inquiry Form:
www.billview.com/zpdi/inquiryform.php

ZPDI Telephone Number: 1-888-502-0734

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If you were charged on your local telephone bill from Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group | Telephone Bill Complaints | Unauthorized Phone Charges?

–Report Unauthorized ESBI a/k/a Enhanced Services Billing, Inc. a/k/a Billing Concepts | BSG Billing Services Group Phone Charges–

ESBI a/k/a Enhanced Services Billing, Inc. a/k/a Billing Concepts | BSG Billing Services Group Websites:

www.billview.com/esbi/index.htm
www.bsgclearing.com

Who Is Enhanced Services Billing, Inc. a/k/a ESBI a/k/a Billing Concepts | BSG Billing Services Group and Why Are They Billing Me For Charges On My Telephone Bill?

According to Enhanced Services Billing, Inc.’s a/k/a ESBI’s website “ESBI is a billing clearinghouse which processes charges on behalf of service providers that provide services such as voice mail, internet services, telephone equipment, etc.”

According to BSG Billing Services Group website “ESBI processes non-regulated and enhanced telecommunications services through local telephone companies. It provides innovative bill processing solutions for the Internet access and web hosting providers, premium pay-per-call services such as weather, sports, and information services, hospital telephone providers, email service, voicemail and caller-id services.”

According to BSG’s website BSG is “the largest third-party provider of LEC billing clearinghouse and settlement solutions to the telecommunications industry.”

How To Cancel or Stop Billing From Enhanced Services Billing, Inc. a/k/a ESBI a/k/a Billing Concepts | BSG Billing Services Group:

ESBI Customer Service Online Inquiry Form:

www.billview.com/esbi/inquiryform.php

ESBI Telephone Number: 1-888-288-3724

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If you were charged on your local telephone bill from ESBI a/k/a Enhanced Services Billing, Inc. a/k/a Billing Concepts | BSG Billing Services Group for third party services and subscriptions that you never authorized, tell us your story!

–Contact A Class Action Attorney–

Consumer Complaint Post from: Consumer Complaints

ESBI a/k/a Enhanced Services Billing, Inc. | BSG Billing Services Group | Telephone Bill Complaints | Unauthorized Residential Phone Charges?