My Local Reach | Telephone Bill Complaints | Unauthorized Phone Charges?
If you were charged on your local residential phone bill from My Local Reach for third party services and subscriptions that you never authorized My Local Reach to bill you for, tell us your story!
–Report Unauthorized My Local Reach Phone Charges–
My Local Reach Website:
www.MyLocalReach.com
What Is My Local Reach and Why Is My Local Reach Billing Me For Charges On My Local Phone Bill?
According to the My Local Reach website, “My Local Reachs’ Online Yellow Page Solutions is a system that: Manages a merchant’s business profile, which includes capturing specific information regarding the nature of a business such as products sold, services provided, brands carried, payment methods accepted, hours of operation as well as other information. Distributes that information to companies that provide services related to search, so that the business may be present in the results of consumer queries that qualify the business based on the captured business information.”
How does the billing work for My Local Reach?
According to the My Local Reach website, “The monthly charge for your Online Yellow Page Listings enhanced Local Profile listings and enhanced services is $39.95 per month, billable at the beginning of each month, and will appear on your local telephone bill on the OAN bill page, or ENABILL for Qwest customers as being billed on behalf of My Local Reach.”
How To Cancel or Stop Billing From My Local Reach:
To cancel Service, you must contact our customer service department by any of the following methods: by telephone, call 1-866-846-7888; or by U.S. Mail, to 160 W Camino Real, #179, Boca Raton, FL 33432.
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If you were charged on your local telephone bill from My Local Reach for third party services and subscriptions that you never authorized, tell us your story!
–Contact A Class Action Attorney–
On October of 2008 I began receiving charges of $ 42.75 for a service that I never subscribed to. My bookkeeper called since they continued to charge us for Nov, Dec, Jan, Feb, Mar. – 6 months of charges. In April they gave us a single credit of $ 39.95. They still owe me a credit of $ 216.55.
June 19th, 2009 at 2:54 pm
Upon reciewing my company phone bill, I found a charge of $42.45 for the past 14 months. This was a total of $594.30. After calling MLR and not getting anywhere with the floor manager John, I reached out to the corporate location and called Ed Dunne(954.579.5208). I could not get the corporate phone number but did get the mailing address:160 West Camino Real Ste 179
Boca Raton FL 33432 and fax #954.340.1697.
This charge was never authorized and MLR could not find the recording authorizing the charge. I filed a complaint with the BBB,Federal Trade Commission and the Florida Attorney General. I got refunded from MLR in the amount of $559.30. This did not include the taxes I paid on this fraudulent charge. DO NOT GIVE UP. Document everything and every person you communicate with. I held this company accountable and got my money back.
November 13th, 2009 at 10:42 am
Our home phone was billed $42.75 for the past 18 months.
We never authorized this service. We would like to recover the $769.50 that we were charged.
February 4th, 2010 at 11:58 am
Verizon failed to get my FiOS triple play right, continuing to bill me for my old DSL and phone service separately from my FiOS bundle, almost 2 years, plus I was also paying the scammers My Local Reach during this time. I think they owe me more than $2,000. What a mess!
February 28th, 2010 at 10:35 pm