Comments on: Oan Services | Telephone Bill Complaints | Unauthorized Phone Charges?

By: George

George — Sat, 12 Nov 2011 16:05:12 +0000

I have had this same problem. I cancelled my service with AT&T and asked to cancel both services and AT&T continues to send me bills from this company. This is fraud and AT&T is equally guilty because they are participating in it by collecting money for it. They use some sort of excuse like “federal communications 1996″ blah, blah, blah. Nope. AT&T is an accessory to felony fraud. I hope that all of the people involved in this scam get life sentences in prison with no chance for parole or early release.

By: Lucretia VanBrocklin

Lucretia VanBrocklin — Fri, 21 Oct 2011 15:59:21 +0000

Have been charged $24.99 on one main business line since July, from QAN Services Inc., billing on behalf of Nexmix Corp. Can’t get anyone to answer and CenturyLink says they know nothing of it and all we can do is put in a claim to be investigated. Nothing so far. My husband and I are the only authorized owners of the lines yet neither of us have authorized such charges. It claims to be a reminder dial monthly fee.

By: Melvin Esh

Melvin Esh — Wed, 12 Oct 2011 21:49:52 +0000

Got charged $39.95 from OAN services for many months, Verizon finally pointed it out after numerous calls.

By: Sharon D.

Sharon D. — Wed, 12 Oct 2011 21:25:06 +0000

We were billed on a business number on 4 seperate lines. When we called to complain they were VERY rude and played a taped conversation where a man was talking very fast to our admin each time(this part was not on the tape) she asked him to slow down he stated, “Now we have to start over again” and was agitated, she answered the questions but some she was not sure what he said, that is what they say authorized them to charge us $184 per month. We requested a refund but they will not give one. I am going to file a complaint with the Attorney Generals office. this is not a legitimate business!

By: Sarah Apsey

Sarah Apsey — Tue, 11 Oct 2011 15:08:12 +0000

was charged 99.39 for 2 lines. THIS IS CRAZY!!

By: Tahia West

Tahia West — Wed, 14 Sep 2011 02:39:13 +0000

Got charged OAN without authorization – in the last 6 months – $50

By: Rosalie Hutson

Rosalie Hutson — Mon, 29 Aug 2011 01:48:08 +0000

I have been billed by a 3rd party and I want my phone carrier to not allow this on my bill.

By: O Corsey

O Corsey — Fri, 26 Aug 2011 18:19:56 +0000

My phone bill seemed to be going up month after month with no real explanation. OAN had been charging for about 2 years according to my bill, even through the plan changes that I had made.
Called the number on my bill and they said they cancelled it. I have yet to find out what service they actually provided. No reimbursement seems to be on the way.

By: Alan T.

Alan T. — Fri, 26 Aug 2011 17:01:33 +0000

I received a charges for more than 40 dollars on a recent AT&T bill. I complained to AT&T who removed the charges. I contacted OAN and they supposedly canceled the charges as well. I asked them how often they charge people for services they do not request and the response was “it happens from time to time”

They said the billing was on behalf of a company called AMERICA NET, LLC whose mailing address is

3580 Wilshire Blvd
17th Floor
Los Angeles CA 90010

By: David

David — Wed, 17 Aug 2011 19:41:46 +0000

Have been pay for this and did not know. They said I signed up by filling out a survey. They said it i cancelled now.

By: Tom Wong

Tom Wong — Mon, 13 Jun 2011 02:16:10 +0000

I was billed $48.29 from OAN service & $13.86 from ILD Teleservices through my local phone carrier Verizon on this month’s phone bill, then GOOGLE this OAN and found this web-page with all the complaint about the FRAUD AND SCAM on this OAN, Will call Verizon tomorrow morning see if they could help me solve the problem, It’s AMAZING that with all these complaint and reported about this OAN FRAUD and SCAM to FCC and BBB. And they still let them in bussiness & ripping off people.

By: Tina Kent

Tina Kent — Thu, 09 Jun 2011 16:08:57 +0000

OAN has been charging my phone bill for the last 20 months. I never noticed it before. I called them 2 weeks ago and demanded a credit for all charges as I never authorized it. The total is $183.00. I have yet to receive any kind of credit but will not be giving up until the total is refunded to me.

By: Paul Dubuc

Paul Dubuc — Sat, 04 Jun 2011 19:14:12 +0000

I was billed 14.95 + tax form OAN on my April AT&T phone bill for “internet radio” services. I never authorized this. I called OAN right then and asked that they cancel the service and issue a refund which they agreed to do. My next bill has a $14.95 credit but also has another $14.95 charged for the service. I all AT&T customer service and disputed the new charge, but the service rep said I have to call OAN again to get the second charge refunded and the services canceled. After seeing all these complaints, I’m not very confident that OAN is a legitimate business. This is obviously a scam to trick people who don’t watch their bills closely enough.

By: Dan A.

Dan A. — Tue, 31 May 2011 22:33:10 +0000

Interesting. I just got a call from a collection agency in regards to a Verizon residence account that I have not been at for over 7 years. Verizon informed me that this had to do with OAN charges from May of 2010. How they got my name and old number I will never know but the scary thing is that Verizon allows them to bill you even though they know the complaints against this company. I am going to contact them (OAN) and see just exactly how and why they did this. Wow I haven’t had the service for over 7 years, I do not even get a bill or statement from Verizon to check for fraudulent charges…….I am still shaking my head.

By: Wendy P

Wendy P — Sat, 14 May 2011 20:40:37 +0000

I just opened my AT&T bill and there is a $14.95 fee for voicemail though OAN and I do not have voicemail. Its funny there are only open monday through friday so you can’t get this taken care of ASAP!