Comments on: PaymentOne | Telephone Bill Complaints | Unauthorized Phone Charges?

By: Michelle

Michelle — Fri, 12 Mar 2010 21:11:47 +0000

I noticed a seperate charge on our phone bill for $14.94. I called AT&T and reported it. They are doing an Investigation for a Cramming Claim.
I called EXTREME BIZ PORTAL and told them I never authorized them to bill me for anything. I have never heard of their company. “Ying” the person I talked to told me she is sending me two checks for $14.94, since my next phone bill has already printed, the charge is already on my next bill
at first “Ying” told me I am responsible for the first $14.94. “I said, No I am not! It is then that she said okay I’ll send you 2 checks for $14.94. Why would I even want to cash their checks if they are SCAMMERS The so-called REFUND checks would probably bounce! AT&T is going to charge them the fee of $14.94. I told “YING” that. I also told her that AT&T is filing a Cramming Claim towards their company. “Ying” quickly ended the call, click. I am thinking that this might be an over-seas scam of some sort. Not sure, but this is interesting. I hope the law does something about this, most likely illegal activity!
Thanks everyone for letting me explain and vent.

By: Linda Wientjes

Linda Wientjes — Mon, 08 Mar 2010 00:39:40 +0000

Paymentone Direct got to me too.I have been reading about many others receiving unauthorized billing from this scamming company. I now think mine is from a person who told me I could be added to a web site that would list our electrical business for free. I probably gave them the answer they needed. Now I am being charged. I am so mad at Verizon for letting them do this to us. I could not even be told what my bill would cost this month because I did not have a pin number, but companies as this can charge $44.95 a month to my telephone bill. Title 13 is only used by the honest not to give out confidental information. Why does Verison let these companies have our personal information? Our representatives in congress need to hear about this. My Title 13 rights have been violated. Wake up Verizon or I will not use your company for my business phone. If I am rude to your employees when they call to update the yellow pages, it is because of companies as this because we are afraid that we will be saying “yes” to something we do not want.

By: Kathy Massey

Kathy Massey — Tue, 02 Mar 2010 00:38:51 +0000

Me, too, with Cincinnati Bell. I have requested a refund, filed a BBB complaint and really want an FCC investigation and/or class action lawsuit against both the Cascade Web Hosting company and Payment One. These are scams, no kidding.

By: Zac

Zac — Sat, 27 Feb 2010 19:16:22 +0000

Third party billing. Yeah I got hit to. $19.95 for some service I did not sign up for or desire, just out of the blue this just showed up on my Cincinati Bell bill. I contacted my local provider and protested the bill. I asked if my long distance services would be dissconected if I did not pay the extra chage. They said no. I will have to see what next months bill will look like. I have already been on the Payment One web sight and protested. I suspect that I will have to keep protesting loudly and long to get this scam company off my phone bill. Keep up the good fight, all!

By: d cobb

d cobb — Fri, 26 Feb 2010 22:34:13 +0000

I received my final Verizon bill today; there is a $14.95 charge on behalf of RealSmartMailLLC. I called Payment One and they have no record of my account – it was recently disconnected and transferred to cable – so they can’t help me either unless I fax the bill to them. This is absurd! No wonder I disconnected my phone from Verizon!

By: John F

John F — Tue, 23 Feb 2010 05:55:50 +0000

I have received charges from PaymentOne on behalf of RealSmartMail, LLC in the past and recently. I never authorized the charges on my phone bill, and they even had the wrong name on the account. On previous occasions, I have called PaymentOne to remove the charges and cancel the fraudulent account. The account would be canceled for a short time, but the charges never refunded. I had already made the payment to my phone company. I have received charges from the same scam service again. Again, PaymentOne promised to cancel the fraudulent service and credit my account. Since that time, I received no credit and another charge. I then found a contact for RealSmartEmail (http://realsmartemail.com/contactus.html). They told me the account was canceled, but I never asked PaymentOne for a refund of charges, which I most certainly did. They promised to refund the latest charges.

By: Sainfora Dreux

Sainfora Dreux — Thu, 18 Feb 2010 22:22:52 +0000

i’ve receive bill on my local phone. I do not want this portion of paymentone on my bill. so please remove it immediately. I am not paying additional amount of bill.

By: lorraine inspain

lorraine inspain — Sun, 14 Feb 2010 16:34:12 +0000

welcome to the corporate cash flow shortage which you are paying for by signing up for the internet with Att! Isn’t this great service where it takes 2-5 hours of trying to see your damn bill to see what they are charging you for now? Do you really believe you are ever going to get your daily overdraft charges back from WElls Fargo Bankster? Well, dream on…
while you die in the streets …now that you are homeless because of these corporate thieves, Cancel me out and sue these scammers

By: lorraine pierce

lorraine pierce — Sun, 14 Feb 2010 16:26:53 +0000

got charged on my lifeline bill att landline and this has caused me overdraft charges at wells fargo
and ruined my life, i can;t even pay my rent being on a fixed income. is this the kind of service i signed up for? stealing money out of disabled peoples account and getting nowhere with phone numbers they give you to call? Att and extreme biz should be prosecuted and made to pay for all this hardship and extreme suffering! Att fixes their website so that you can’t even access your bill to view so that you can’t even see how much they ripped you off! These corporations engage in criminal thievery and should be held accountable for their scandalous actions.this has devastated my life and I will be homeless and I can’t even get a refund, much less a live person on the phone of these scumbag entities A T @ T ExtremeBiz = extreme abuse scam rip-off. Isn’t it wonderful to live in the us where your own gov’t is complicit in doing us in??

By: wanda

wanda — Sat, 13 Feb 2010 19:51:57 +0000

to keep scamin me i dont know what is this esbi….that is doing this scam

By: wanda

wanda — Sat, 13 Feb 2010 19:49:37 +0000

i being charge just like alot of you so my phone company going to block it so don’t bother

By: Barry J. Greenberg

Barry J. Greenberg — Fri, 12 Feb 2010 18:39:27 +0000

Definately some sort of scam here. Someone, not me signed me up for Real Smart Email using my email address, my real ad dress, my phone number, and my birth date( which they messed up). According to the person I talked to at Real Smart Email, I was signed up through a website: Quicker Auto Loan . com. The fee was $14.95 billed to my phone carrier by Paymentone. This charge appeared on my telephone bill. I called Paymentone, and they quickly issued me a credit, after which I got an email from Real Smart Email that my account was terminated.

By: Calvin Whitaker

Calvin Whitaker — Thu, 11 Feb 2010 16:40:58 +0000

607-637-5612 is a disconnected number on 12-15-10 It has a recurring chg for 19.99 on 1-11-10 for ID protect -please discontinue this billing-Thnks

By: Calvin Whitaker

Calvin Whitaker — Thu, 11 Feb 2010 16:37:26 +0000

10-11-10 607-637-5612 is a disconnect number on 12-25-09-has a web hosing chg of 14.94 on12-28-09 pleas discontinue this billing-thanks

By: Calvin Whitaker

Calvin Whitaker — Tue, 09 Feb 2010 20:15:15 +0000

this was a disconnected number on 12-15-10