ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group | Telephone Bill Complaints | Unauthorized Phone Charges?
If you were charged on your local phone bill from ZPDi a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group for third party services and subscriptions that you never authorized Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group to bill you for, tell us your story!
–Report Unauthorized ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group Phone Charges–
ZPDI a/k/a Zero Plus Dialing, Inc. | BSG Billing Services Group Websites:
www.billview.com/zpdi
www.bsgclearing.com
Who Is Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group and Why Are They Billing Me For Charges On My Local Phone Bill?
According to Zero Plus Dialing’s website “ZPDI is a billing clearinghouse that processes charges on behalf of operator service providers and long distance carriers that provide service for hotels, motels, hospitals, payphones, universities, and correctional facilities.:
According to BSG Billing Services Group’s website, Zero Plus Dialing or “ZPDI provides LEC billing clearinghouse and information services to the operator service industry. Our services include third-party calls, collect calls and calls made with calling cards. Some of our clients include operator service providers, private pay telephone owners, customer premise equipment providers, prison payphone providers, hotels, hospitals and universities.”
According to BSG’s website BSG is “the largest third-party provider of LEC billing clearinghouse and settlement solutions to the telecommunications industry.”
How To Cancel or Stop Billing From Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group:
ZPDI Customer Service Inquiry Form:
www.billview.com/zpdi/inquiryform.php
ZPDI Telephone Number: 1-888-502-0734
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If you were charged on your local telephone bill from Zero Plus Dialing, Inc. a/k/a ZPDI | BSG Billing Services Group for third party services and subscriptions that you never authorized, tell us your story!
–Contact A Class Action Attorney–
I just opened my phone bill to find a $23.24 charge for a phone line I never use or answer!
November 7th, 2008 at 4:49 am
I was wondering why my phone bill was so high and discovered that each time my 19 year old son call collect from a pay phone to inform me or his mother of the time he will arrive at our local metra train, I noticed I was billed 5.18 for 3 minutes, 16.59 for 5 minutes, 19.26 for 8 minutes, and 14.81 on two other occasion for 3 minutes! That’s outrageous!
November 15th, 2008 at 9:02 pm
My Father received his at&t phone bill and with it was charge for 2 collect calls from san pedro from ZPDI and when i called them about the charges they said i had to talk to Network operator services and when i talked to their customer service to tell them that we did not accept those calls they repeatedly said someone accepted when i told them we did not and so i just got tired of repeating my self to them
November 21st, 2008 at 12:44 am
received my AT&T bill and charges for collect calls were for $3 per minute. This is absolutely a ridiculous price in this day and age. ANt thoughts on haw to get this reduced?
January 9th, 2009 at 6:15 pm
Evening rate was even worse for short call 8 mins @ $5 per min. longer evening call was a bit less 34 min @ $2.50……
January 9th, 2009 at 6:22 pm
and when you try to call the 888 number on the bill for questions, it’s a circuit busy!
January 9th, 2009 at 6:24 pm
Accepted a call from a seriously mentally ill friend for 20 minutes and was charged 146.62! The ZPDI bill came with the ATT bill and looked legit. Called ATT and rep said you have to deal with them, you might get a credit, I did, and I got back squat. Super ripoff. The sad fact – ATT, FCC, and PUC all know about them and dont care. Next time you recieve a collect call from a suicidal friend don’t accept. Pray for the best. ZPDI et.al. will be standing at the pearly gates awhile…late
January 30th, 2009 at 12:07 am
My boyfriend called collect three times less then 10 minute phone calls and were charged $68! Ludacris!!!
April 14th, 2009 at 2:54 am
while in Florida was charged $16.00 for 14 mins. – never authorized by me – my local telephone company will be deducting this amount from my bill. I AM NOT PAYING.
April 23rd, 2009 at 10:10 pm
After being charged $120 for a service from 123 Voicemail, I email BGS, left a complain on their site, emailed 123 Voicemail and then eventually called them. 123 Voicemail, tried at first to tell me that I had ordered the service, I pointed out that I did not have an authorised sales letter and they had no 3rd Party confirmation that I had actually ordered anything. They then offerred me a 2 month refund. I asked them would they like my lawyer to call them and also told them I would call a law enforement office as well, to report a crime. I also dropped Class Action into the conversation as well. At this point i was put on hold for about 10 seconds and the rep came back to me and advised he would refund the complete amount. I also got a confirmation number from them. I emailed them back (and BSG) with the details of what I had been told and the confirmation number. I’ll sit and wait to see if the money is credited back to my Verizon account.
April 28th, 2009 at 11:43 pm
I own a bail bond company, which in turn I get alot of collect calls. But, these people ZPDI are a rip off. 11$ for 1 minute which was a hang up. I have a third party company I work with. Who are these people.I have no contract with them. Im pissed.
July 27th, 2009 at 3:33 am
Our son called from a payphone inside the Mobile county courthouse in Alabama. The first time he called there was no answer. he tried again 4 mins later and my wife accepted the call. The bill was 16.22 for his first attempt and 18.00 for his second. $34.22 for a 3 minute conversation is rediculous. I am filing a complaint with the Alabama public service commision at the website above. If you had a simular problem you should too. FYI I will pay standard rates for this call, but I won’t be railroaded by a bunch of crooks.
August 10th, 2009 at 2:34 pm
I have spent literally hours reading one horror story after the other about these vial parasites!I sit here with my jaw open in disbelief! What in the hell is going on here!!! What is our government doing about these criminals? Add me on the long list of victims. I friend made 3 separate collect calls to me from a payphone in front of our courthouse (I live 10 miles from it)I was charged 9.80 for call#1 for 3 mins. call #2 33.06 for 4 mins. call #3 34.55 for 5 mins. When I inquired about it I was told actually I “got a deal” on the first call! I should have been charged 31.57 NOT 9.80. Well, that made me feel better…NOT! The rep went on to say the “connect fee” for collect payphone calls was 27.10 and THEN 1.49 for every minute and that both persons making the call and accepting the call are advised of the charges. That is absolutely not true! Call #2 to them…story changes. Now it was “Well, the person accepting the call has to “ASK” what the charges are before accepting”. And that is not true! You have 2 options: press 1 to accept 2 to refuse, how does a person get the opportunity to “ask”? And notice how they “serve an invaluable service to communities” (as they put it in their advertisements you’re forced to listen to while waiting to speak to the next available rep) they have payphones in hospitals, universities, correctional facilities, and courthouses. These are all people in need AND are most probably, upset and vulnerable..other things on their minds. And here is this “wonderful” phone provider that provides invaluable service to communities! And apparently, our government is doing nothing about it! This company, and so many others (or maybe one in the same, hiding behind different names)have been given a license to “steal” money, hundreds of thousands of dollars from ALL of us. Oh yeah, forgot to mention I have ALSO been charged by Verizon for two different companies 15.55 each for “Voicemail Professionals Monthly Fee” and also “Supreme VM monthly Fee”. I found out I can refuse to pay these “extra” charges but these parasites can, and do, report your “no pay” to collection agencies thus screwing up your credit. Their names are ILD Teleservices 800-433-4518 or 800-433-4518 and the 2nd co.: Supreme Savings 866-421-4816 or 866-383-3513. By the way, on one of many blogs I’ve been reading about this it warns of calling 800 or 900 numbers as this seems to trigger “our phone numbers” to these criminals and that is ONE way we get sucked into their scams! It seems a no win for any of us. SOMETHING needs to be done NOW. Any class actions suits count me in!
October 12th, 2009 at 11:44 pm
I just received my phone bill from AT&T which contained a charge from Zero Plus Dialing Inc. The all was a collect call made by my son to our home and they charged $67.69 (plus taxes etc) total bill $73.16 for an 11 minute call. I called ZPD and they offered to reduce the charge to $60.. I rejected their offer. This is highway robbery. Please Help.
October 15th, 2009 at 7:06 pm
I recieved a bill for $307.55 from Zero plus dialing for several collect calls which were never identified as collect calls. I knew the person was calling from a pay phone but never knew I would be charged (up to $28 for 9 min phone call)for the call. I called Zero Plus dialing and they said there was nothing they could do the calls must have been accepted. I then called AT&T who reversed the bill. But the rep said that Zero Plus would probably just come back and try to bill me them selves. I guess we’ll wait to see what happens when they try to bill me themselves.
February 15th, 2010 at 12:20 pm
Basically the same story. A friend of mine called from Detroit using 1-800-call-ATT ( free for them cheap!!! for me) and am charged over $7 for connection and over $1 a min after that. Is this not false or misleading advertising?
February 23rd, 2010 at 2:47 pm
We were billed $ 49.96 for an international collect call lasting 5 minutes! After calling them they promised a $13 refund, but still!
March 9th, 2010 at 11:27 pm